Quick Overview
- 1#1: WalkMe - Enterprise digital adoption platform delivering interactive walkthroughs, smart tips, and automation to guide users through software.
- 2#2: Whatfix - Digital adoption platform providing contextual walkthroughs, self-help content, and analytics for seamless user onboarding.
- 3#3: Appcues - No-code tool for creating personalized product tours, onboarding flows, and in-app experiences to boost user engagement.
- 4#4: Pendo - Product experience platform with in-app guides, walkthroughs, and analytics to improve user adoption and retention.
- 5#5: UserGuiding - Affordable no-code platform for building interactive tours, checklists, and tooltips to simplify user onboarding.
- 6#6: Chameleon - No-code builder for dynamic in-app experiences, including tooltips, modals, and guided tours without engineering help.
- 7#7: Userpilot - AI-powered onboarding platform creating personalized walkthroughs, flows, and resource centers for product adoption.
- 8#8: Userflow - No-code tool for designing user onboarding flows, checklists, and interactive tours across web and mobile apps.
- 9#9: CommandBar - AI-driven interface offering contextual search, tours, and walkthroughs to enhance user self-service and guidance.
- 10#10: Product Fruits - In-app guidance tool providing tours, announcements, and hotspots to drive user engagement and feature adoption.
Tools were chosen based on robust functionality, user-centric design, consistent performance, and tangible value, ensuring they meet the varied demands of businesses and users.
Comparison Table
Guided walkthrough software streamlines user onboarding and adoption, and this comparison table helps identify the right tool by comparing key features, pricing models, and use cases for top platforms like WalkMe, Whatfix, Appcues, Pendo, UserGuiding, and more. Readers will gain clarity on which solution fits their business or product needs, from enterprise scalability to small-team efficiency.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | WalkMe Enterprise digital adoption platform delivering interactive walkthroughs, smart tips, and automation to guide users through software. | enterprise | 9.5/10 | 9.8/10 | 8.4/10 | 8.2/10 |
| 2 | Whatfix Digital adoption platform providing contextual walkthroughs, self-help content, and analytics for seamless user onboarding. | enterprise | 9.2/10 | 9.5/10 | 8.7/10 | 8.9/10 |
| 3 | Appcues No-code tool for creating personalized product tours, onboarding flows, and in-app experiences to boost user engagement. | specialized | 8.8/10 | 9.1/10 | 8.7/10 | 8.4/10 |
| 4 | Pendo Product experience platform with in-app guides, walkthroughs, and analytics to improve user adoption and retention. | enterprise | 8.7/10 | 9.2/10 | 8.1/10 | 7.6/10 |
| 5 | UserGuiding Affordable no-code platform for building interactive tours, checklists, and tooltips to simplify user onboarding. | specialized | 8.7/10 | 8.5/10 | 9.3/10 | 8.8/10 |
| 6 | Chameleon No-code builder for dynamic in-app experiences, including tooltips, modals, and guided tours without engineering help. | specialized | 8.2/10 | 8.5/10 | 9.0/10 | 7.5/10 |
| 7 | Userpilot AI-powered onboarding platform creating personalized walkthroughs, flows, and resource centers for product adoption. | general_ai | 8.8/10 | 9.2/10 | 9.0/10 | 8.2/10 |
| 8 | Userflow No-code tool for designing user onboarding flows, checklists, and interactive tours across web and mobile apps. | specialized | 8.4/10 | 8.6/10 | 9.1/10 | 7.8/10 |
| 9 | CommandBar AI-driven interface offering contextual search, tours, and walkthroughs to enhance user self-service and guidance. | general_ai | 8.5/10 | 9.2/10 | 8.7/10 | 8.0/10 |
| 10 | Product Fruits In-app guidance tool providing tours, announcements, and hotspots to drive user engagement and feature adoption. | specialized | 8.2/10 | 8.4/10 | 9.1/10 | 8.0/10 |
Enterprise digital adoption platform delivering interactive walkthroughs, smart tips, and automation to guide users through software.
Digital adoption platform providing contextual walkthroughs, self-help content, and analytics for seamless user onboarding.
No-code tool for creating personalized product tours, onboarding flows, and in-app experiences to boost user engagement.
Product experience platform with in-app guides, walkthroughs, and analytics to improve user adoption and retention.
Affordable no-code platform for building interactive tours, checklists, and tooltips to simplify user onboarding.
No-code builder for dynamic in-app experiences, including tooltips, modals, and guided tours without engineering help.
AI-powered onboarding platform creating personalized walkthroughs, flows, and resource centers for product adoption.
No-code tool for designing user onboarding flows, checklists, and interactive tours across web and mobile apps.
AI-driven interface offering contextual search, tours, and walkthroughs to enhance user self-service and guidance.
In-app guidance tool providing tours, announcements, and hotspots to drive user engagement and feature adoption.
WalkMe
enterpriseEnterprise digital adoption platform delivering interactive walkthroughs, smart tips, and automation to guide users through software.
AI-powered SmartTips that dynamically serve proactive, personalized guidance based on real-time user context and behavior
WalkMe is a premier Digital Adoption Platform (DAP) that provides interactive, contextual in-app guidance to streamline user onboarding and software adoption across web applications. It offers step-by-step walkthroughs, tooltips, launchers, and AI-driven automation to reduce support tickets and boost productivity. With deep analytics, it identifies user pain points and enables continuous optimization of digital experiences.
Pros
- Extensive no-code builder for customizable walkthroughs and flows
- Powerful analytics dashboard for user behavior insights and ROI tracking
- Seamless integrations with 100+ enterprise apps like Salesforce and SAP
Cons
- Steep learning curve for advanced customizations
- High enterprise pricing limits accessibility for SMBs
- Occasional performance overhead on complex pages
Best For
Large enterprises seeking to accelerate SaaS adoption and minimize training costs across diverse software ecosystems.
Pricing
Custom enterprise pricing; typically starts at $20,000-$50,000 annually depending on users, apps, and features.
Whatfix
enterpriseDigital adoption platform providing contextual walkthroughs, self-help content, and analytics for seamless user onboarding.
Self-healing locators that automatically adapt walkthroughs to UI changes without manual updates
Whatfix is a comprehensive digital adoption platform specializing in in-app guided walkthroughs, interactive tours, tooltips, and self-help content to accelerate software adoption. It overlays contextual guidance on any web, mobile, or desktop application without requiring code changes, helping users complete tasks faster and reducing reliance on support teams. Advanced analytics track user engagement and adoption metrics, enabling data-driven optimizations.
Pros
- Rich no-code builder for multi-step walkthroughs and task lists
- Powerful analytics with adoption scoring and heatmaps
- Seamless integration with 100+ enterprise apps and self-healing locators
Cons
- Enterprise pricing can be prohibitive for SMBs
- Initial setup and flow optimization have a learning curve
- Limited free tier or trial depth for testing complex use cases
Best For
Large enterprises and SaaS teams seeking to boost user adoption and reduce support costs across complex applications.
Pricing
Custom enterprise pricing; typically starts at $20,000+ annually based on users and features, with no public self-serve plans.
Appcues
specializedNo-code tool for creating personalized product tours, onboarding flows, and in-app experiences to boost user engagement.
Dynamic Flows with conditional branching for hyper-personalized, adaptive walkthroughs based on real-time user behavior.
Appcues is a no-code platform that enables product teams to build interactive in-app experiences like guided walkthroughs, tooltips, checklists, and surveys to drive user onboarding, engagement, and retention. It supports personalized flows with segmentation, A/B testing, and behavioral triggers, making it easy to guide users through complex product features. Comprehensive analytics help measure the impact of these experiences on key metrics like activation and feature adoption.
Pros
- Intuitive no-code builder for rapid walkthrough creation
- Advanced segmentation and personalization for targeted experiences
- Integrated analytics with A/B testing for optimization
Cons
- Pricing escalates quickly for higher tiers and larger volumes
- Advanced features like unlimited flows require Growth or Enterprise plans
- Steeper learning curve for complex conditional logic
Best For
Mid-sized SaaS and product teams focused on scalable user onboarding and in-app guidance without heavy developer involvement.
Pricing
Starts at $249/mo (Essentials, billed annually) for basic flows; Growth at $829/mo for advanced features; Enterprise custom.
Pendo
enterpriseProduct experience platform with in-app guides, walkthroughs, and analytics to improve user adoption and retention.
Auto-pilot guides that use real-time analytics to dynamically prioritize and surface the most relevant walkthroughs
Pendo is an all-in-one product experience platform that specializes in guided walkthroughs to enhance user onboarding, feature adoption, and retention. It enables no-code creation of interactive in-app guides, tooltips, modals, and surveys, with advanced targeting based on user behavior and segmentation. Integrated analytics and feedback tools provide deep insights to optimize walkthrough performance and drive product-led growth.
Pros
- Powerful integration of product analytics with walkthroughs for data-driven personalization
- No-code builder supports complex multi-step guides, A/B testing, and NPS surveys
- Advanced segmentation and automation to target users precisely
Cons
- High pricing makes it less accessible for small teams or startups
- Steeper learning curve for full utilization of analytics and advanced features
- Custom setup required, with limited out-of-the-box templates for quick starts
Best For
Enterprise product and growth teams seeking integrated analytics and scalable in-app guidance to maximize user adoption.
Pricing
Custom enterprise pricing starting at ~$20,000/year based on monthly tracked users/sessions; no public tiers, contact sales.
UserGuiding
specializedAffordable no-code platform for building interactive tours, checklists, and tooltips to simplify user onboarding.
One-line JavaScript installation for instant walkthrough deployment across any web app
UserGuiding is a no-code platform that enables SaaS teams to create interactive product tours, tooltips, checklists, and popups to improve user onboarding and feature adoption. It offers a visual editor for building guided walkthroughs without developer involvement, along with built-in analytics, NPS surveys, and resource centers. The tool focuses on web applications, providing segmentation and A/B testing to personalize user experiences.
Pros
- Intuitive drag-and-drop editor for quick setup
- Robust analytics and engagement tracking
- Affordable pricing with a generous free plan
Cons
- Limited to web apps only, no native mobile support
- Advanced segmentation lags behind enterprise competitors
- Customization options can feel restrictive for complex flows
Best For
Small to mid-sized SaaS companies needing simple, effective web onboarding without coding expertise.
Pricing
Free plan (500 sessions/month); Basic from $89/month (annual), Professional from $389/month (annual), Enterprise custom.
Chameleon
specializedNo-code builder for dynamic in-app experiences, including tooltips, modals, and guided tours without engineering help.
Client-side only deployment that installs in minutes via a single script, requiring zero backend changes or engineering time.
Chameleon (chameleon.io) is a no-code platform designed for SaaS teams to create interactive in-app experiences like product tours, tooltips, checklists, and announcements to drive user onboarding and retention. It allows personalization based on user segments, behaviors, and data from integrated tools without requiring engineering resources. The platform emphasizes client-side deployment for seamless implementation within web applications.
Pros
- Intuitive no-code builder for quick creation of tours and tooltips
- Advanced segmentation and personalization for targeted experiences
- Strong analytics and A/B testing to measure impact on adoption
Cons
- Higher pricing may deter small teams or startups
- Primarily focused on web apps, with limited native mobile support
- Some advanced features locked behind enterprise plans
Best For
SaaS product and growth teams seeking to enhance user onboarding and engagement without developer involvement.
Pricing
Starts at $299/month (Starter, billed annually) up to custom Enterprise plans; 14-day free trial available.
Userpilot
general_aiAI-powered onboarding platform creating personalized walkthroughs, flows, and resource centers for product adoption.
Hyper-personalized walkthroughs triggered by real-time user behavior and 50+ segmentation criteria
Userpilot is a no-code product adoption platform specializing in guided walkthroughs, interactive tours, checklists, tooltips, and modals to enhance user onboarding and retention. It enables teams to create personalized in-app experiences based on user segments, behaviors, and data without developer involvement. The tool includes robust analytics, A/B testing, and feedback mechanisms to optimize engagement and measure impact.
Pros
- Intuitive no-code builder for quick tour creation
- Advanced segmentation and personalization options
- Comprehensive analytics and A/B testing built-in
Cons
- Pricing starts relatively high for small teams
- Some advanced features locked behind higher tiers
- Limited free plan with basic functionality only
Best For
Mid-sized SaaS and B2B teams focused on scalable onboarding and retention without heavy engineering resources.
Pricing
Starts at $249/month (billed annually) for Growth plan; Pro at $499/month, Enterprise custom; 14-day free trial.
Userflow
specializedNo-code tool for designing user onboarding flows, checklists, and interactive tours across web and mobile apps.
AI-powered flow generator that auto-creates personalized onboarding sequences
Userflow is a no-code platform that enables SaaS teams to build interactive product tours, checklists, tooltips, and onboarding flows to guide users and improve adoption. It offers segmentation, analytics, A/B testing, and integrations with tools like Intercom and Segment for personalized experiences. The tool focuses on reducing churn by streamlining user onboarding without requiring engineering resources.
Pros
- Intuitive drag-and-drop builder for quick setup
- Robust analytics and segmentation for optimization
- Strong integrations with popular SaaS tools
Cons
- Pricing scales quickly with user volume
- Free plan has significant limitations
- Advanced customization requires higher tiers
Best For
Mid-stage SaaS companies seeking no-code onboarding solutions to boost user retention.
Pricing
Free Sandbox plan; Starter at $299/mo (5k MAU, billed annually); Pro $799/mo (25k MAU); Enterprise custom.
CommandBar
general_aiAI-driven interface offering contextual search, tours, and walkthroughs to enhance user self-service and guidance.
AI-native universal command bar that intelligently surfaces relevant walkthroughs, commands, and help based on user context
CommandBar is an AI-powered platform that delivers contextual user assistance through a universal search bar, guided tours, walkthroughs, checklists, and tooltips directly within web applications. It enables product teams to create no-code interactive onboarding experiences, personalized help content, and proactive nudges to accelerate user adoption and reduce support tickets. While versatile for in-app guidance, it stands out by integrating AI-driven search and commands alongside traditional walkthrough features.
Pros
- AI-powered command bar unifies search, actions, and guidance for seamless UX
- No-code builder for quick creation of tours, checklists, and contextual help
- Strong personalization and segmentation for targeted walkthroughs
Cons
- Pricing can be steep for teams only needing basic walkthroughs
- Advanced AI features require setup and may overwhelm simple use cases
- Less specialized in complex multi-product walkthroughs compared to pure-play tools
Best For
SaaS product teams seeking an all-in-one AI-assisted onboarding and help solution beyond just static tours.
Pricing
Starts at $99/month (Essentials), $299/month (Pro), custom Enterprise; free trial available.
Product Fruits
specializedIn-app guidance tool providing tours, announcements, and hotspots to drive user engagement and feature adoption.
Contextual smart triggers that personalize walkthroughs based on user actions and segments
Product Fruits is a no-code platform that enables SaaS teams to create interactive guided walkthroughs, onboarding tours, checklists, tooltips, and announcements to improve user adoption and retention. It supports contextual experiences triggered by user behavior, with built-in analytics to measure engagement and optimize flows. The tool integrates with over 50 apps and offers a visual editor for quick setup without coding.
Pros
- Intuitive no-code builder for rapid tour creation
- Comprehensive suite including tours, checklists, and NPS surveys
- Generous free plan with core features
Cons
- Limited advanced customization in lower tiers
- Fewer integrations compared to top competitors
- Analytics lack depth for complex enterprise needs
Best For
Small to mid-sized SaaS teams seeking an affordable, easy-to-deploy solution for user onboarding and product adoption.
Pricing
Free plan; Starter at €29/mo (billed annually), Pro at €79/mo, Enterprise custom pricing.
Conclusion
The curated list of top guided walkthrough software tools demonstrates strong solutions for enhancing user onboarding, with WalkMe leading as the top choice, thanks to its enterprise-focused interactive walkthroughs and automation. Whatfix and Appcues follow closely, standouts for their contextual support and no-code personalization, respectively. Together, they offer versatile options to suit varied needs, ensuring effective user guidance.
Begin your journey with WalkMe’s powerful platform—its ability to deliver seamless, automated guidance can elevate user experiences, making it a must-try for anyone seeking top-tier walkthrough solutions.
Tools Reviewed
All tools were independently evaluated for this comparison