Quick Overview
- 1#1: Cloudbeds - Cloudbeds is a cloud-based property management system that streamlines front desk check-ins with contactless options, mobile keys, and kiosks for hotels.
- 2#2: Mews - Mews provides a modern PMS with digital check-in, automated guest journeys, and real-time front desk tools for efficient hotel operations.
- 3#3: Stayntouch - Stayntouch offers cloud-native hotel software focused on mobile-first front desk check-ins, upsells, and personalized guest experiences.
- 4#4: RoomRaccoon - RoomRaccoon is an all-in-one hotel platform with intuitive front desk check-in, integrated payments, and booking management for small properties.
- 5#5: Hotelogix - Hotelogix delivers cloud PMS with online check-in, front desk automation, and multi-property support for seamless guest arrivals.
- 6#6: Little Hotelier - Little Hotelier is a simple PMS for small hotels featuring easy front desk check-ins, housekeeping tracking, and payment processing.
- 7#7: Oracle OPERA Cloud - Oracle OPERA Cloud is an enterprise-grade PMS with advanced front desk check-in, reservations, and reporting for large hospitality chains.
- 8#8: RMS Cloud - RMS Cloud provides comprehensive property management with robust front desk check-in, dynamic pricing, and guest profiling features.
- 9#9: innRoad - innRoad offers flexible PMS solutions with front desk check-in tools, channel management, and revenue optimization for independents.
- 10#10: ResNexus - ResNexus is a reservation system with front desk check-in capabilities, website booking engine, and group management for hotels.
We evaluated tools based on performance (including contactless and automation features), quality (reliability and scalability), ease of use (intuitive interfaces), and value (accessibility across business sizes), ensuring a comprehensive ranking for both new and established hospitality providers.
Comparison Table
Explore top front desk check-in software with this comparison table, featuring tools like Cloudbeds, Mews, Stayntouch, RoomRaccoon, Hotelogix, and more. Readers will discover key features, usability, and operational fit, helping them choose the best option for their property's unique needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Cloudbeds Cloudbeds is a cloud-based property management system that streamlines front desk check-ins with contactless options, mobile keys, and kiosks for hotels. | specialized | 9.7/10 | 9.8/10 | 9.5/10 | 9.4/10 |
| 2 | Mews Mews provides a modern PMS with digital check-in, automated guest journeys, and real-time front desk tools for efficient hotel operations. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.7/10 |
| 3 | Stayntouch Stayntouch offers cloud-native hotel software focused on mobile-first front desk check-ins, upsells, and personalized guest experiences. | specialized | 8.5/10 | 9.0/10 | 8.2/10 | 8.0/10 |
| 4 | RoomRaccoon RoomRaccoon is an all-in-one hotel platform with intuitive front desk check-in, integrated payments, and booking management for small properties. | specialized | 8.4/10 | 8.1/10 | 9.2/10 | 8.7/10 |
| 5 | Hotelogix Hotelogix delivers cloud PMS with online check-in, front desk automation, and multi-property support for seamless guest arrivals. | specialized | 8.2/10 | 8.5/10 | 7.9/10 | 8.0/10 |
| 6 | Little Hotelier Little Hotelier is a simple PMS for small hotels featuring easy front desk check-ins, housekeeping tracking, and payment processing. | specialized | 8.2/10 | 8.0/10 | 9.1/10 | 8.3/10 |
| 7 | Oracle OPERA Cloud Oracle OPERA Cloud is an enterprise-grade PMS with advanced front desk check-in, reservations, and reporting for large hospitality chains. | enterprise | 8.4/10 | 9.3/10 | 7.6/10 | 7.9/10 |
| 8 | RMS Cloud RMS Cloud provides comprehensive property management with robust front desk check-in, dynamic pricing, and guest profiling features. | enterprise | 8.1/10 | 8.6/10 | 7.8/10 | 7.6/10 |
| 9 | innRoad innRoad offers flexible PMS solutions with front desk check-in tools, channel management, and revenue optimization for independents. | specialized | 7.9/10 | 8.2/10 | 7.5/10 | 7.8/10 |
| 10 | ResNexus ResNexus is a reservation system with front desk check-in capabilities, website booking engine, and group management for hotels. | specialized | 7.9/10 | 8.4/10 | 7.4/10 | 7.7/10 |
Cloudbeds is a cloud-based property management system that streamlines front desk check-ins with contactless options, mobile keys, and kiosks for hotels.
Mews provides a modern PMS with digital check-in, automated guest journeys, and real-time front desk tools for efficient hotel operations.
Stayntouch offers cloud-native hotel software focused on mobile-first front desk check-ins, upsells, and personalized guest experiences.
RoomRaccoon is an all-in-one hotel platform with intuitive front desk check-in, integrated payments, and booking management for small properties.
Hotelogix delivers cloud PMS with online check-in, front desk automation, and multi-property support for seamless guest arrivals.
Little Hotelier is a simple PMS for small hotels featuring easy front desk check-ins, housekeeping tracking, and payment processing.
Oracle OPERA Cloud is an enterprise-grade PMS with advanced front desk check-in, reservations, and reporting for large hospitality chains.
RMS Cloud provides comprehensive property management with robust front desk check-in, dynamic pricing, and guest profiling features.
innRoad offers flexible PMS solutions with front desk check-in tools, channel management, and revenue optimization for independents.
ResNexus is a reservation system with front desk check-in capabilities, website booking engine, and group management for hotels.
Cloudbeds
specializedCloudbeds is a cloud-based property management system that streamlines front desk check-ins with contactless options, mobile keys, and kiosks for hotels.
Guest self-check-in kiosks and mobile app with digital key delivery for truly contactless front desk operations
Cloudbeds is a comprehensive cloud-based property management system (PMS) tailored for hotels, resorts, and vacation rentals, excelling in front desk operations like check-in, check-out, reservations, and guest management. It offers mobile and kiosk-based check-in solutions for seamless, contactless experiences, integrated payments, and real-time reporting to optimize front desk efficiency. As a full-suite platform, it reduces manual tasks and enhances guest satisfaction through automation and customization.
Pros
- Intuitive front desk dashboard for rapid check-ins with guest self-service options
- Robust integrations with keyless entry, payment gateways, and channel managers
- Contactless check-in via mobile app and kiosks, minimizing wait times
Cons
- Pricing scales with property size, potentially expensive for very small operations
- Full feature set requires training for non-tech-savvy staff
- Occasional dependency on internet stability for cloud functions
Best For
Mid-sized hotels and resorts needing an all-in-one PMS with advanced front desk automation and scalability.
Pricing
Usage-based starting at $2.99 per booked room night; monthly subscriptions from $129 for small properties, scaling with rooms and features.
Mews
specializedMews provides a modern PMS with digital check-in, automated guest journeys, and real-time front desk tools for efficient hotel operations.
Open API ecosystem enabling seamless integrations with over 1,000 partners for automated keyless check-ins and payments
Mews is a cloud-based property management system (PMS) tailored for hotels and accommodations, excelling in front desk operations like efficient check-ins, guest profiling, and seamless reservations management. It supports contactless check-ins via mobile apps, self-service kiosks, and integrates with digital key systems for keyless entry. The platform enhances front desk efficiency with real-time dashboards, upsell opportunities, and automated billing, making it a comprehensive solution for modern hospitality businesses.
Pros
- Highly intuitive interface with mobile check-in for fast, contactless guest arrivals
- Extensive integrations with payment processors, keyless entry, and channel managers
- Robust guest self-service portal reduces front desk workload
Cons
- Pricing can be steep for very small properties or independents
- Initial setup and customization require some technical expertise
- Full feature set demands reliable high-speed internet as it's cloud-only
Best For
Mid-sized hotels and boutique properties seeking a scalable, integration-rich PMS to optimize front desk check-ins and guest experiences.
Pricing
Custom quote based on property size and modules; starts around €300-500/month for small properties, scales with rooms and add-ons like payments or distribution.
Stayntouch
specializedStayntouch offers cloud-native hotel software focused on mobile-first front desk check-ins, upsells, and personalized guest experiences.
GuestStay mobile app for fully contactless, self-service check-in and room access
Stayntouch is a cloud-based property management system (PMS) designed specifically for hotels, emphasizing mobile-first solutions to streamline front desk operations like check-in, check-out, and guest management. It enables contactless check-ins through its GuestStay app, allowing guests to handle arrivals remotely while integrating seamlessly with POS, keyless entry, and revenue management tools. This reduces front desk workload and enhances guest experience in boutique and select-service properties.
Pros
- Mobile-first contactless check-in reduces front desk queues
- Strong integrations with 100+ partners including keyless locks and POS
- Cloud-based with no on-premise hardware required
Cons
- Pricing can be high for smaller properties
- Steep learning curve for non-tech-savvy staff
- Limited reporting customization compared to enterprise PMS
Best For
Mid-sized boutique or select-service hotels prioritizing mobile guest experiences and operational efficiency.
Pricing
Custom subscription pricing, typically $150-$300 per room key per month, with implementation fees.
RoomRaccoon
specializedRoomRaccoon is an all-in-one hotel platform with intuitive front desk check-in, integrated payments, and booking management for small properties.
Unified dashboard integrating check-in with real-time revenue management and housekeeping updates for seamless front desk operations.
RoomRaccoon is a cloud-based all-in-one Property Management System (PMS) tailored for small to medium independent hotels and B&Bs, with a dedicated front desk module that streamlines guest check-in processes. It supports quick registration, ID verification via scanning, secure payment processing, and automatic room assignments from an intuitive dashboard accessible on desktop or mobile. The software also offers online and contactless check-in options, integrating seamlessly with keycard systems and payment gateways to enhance front desk efficiency.
Pros
- Highly intuitive dashboard accelerates check-in workflows
- All-in-one PMS reduces reliance on multiple tools
- Strong mobile app support for on-the-go front desk operations
Cons
- Limited advanced analytics specifically for check-in metrics
- Some third-party integrations require extra configuration
- Less scalable for very large properties with high-volume check-ins
Best For
Small to medium independent hotels and B&Bs needing an affordable, user-friendly PMS with reliable front desk check-in functionality.
Pricing
Starts at €109/month for up to 10 rooms, scaling to €4+ per room/month; includes all core features with custom quotes for larger properties.
Hotelogix
specializedHotelogix delivers cloud PMS with online check-in, front desk automation, and multi-property support for seamless guest arrivals.
Mobile Front Desk App enabling express check-ins, room assignments, and folio management on smartphones or tablets
Hotelogix is a cloud-based property management system (PMS) designed for hotels, offering comprehensive front desk tools for efficient check-in, check-out, reservations, and guest management. It provides real-time room availability, automated billing, and mobile accessibility to streamline operations at the front desk. The software integrates with OTAs and payment gateways, making it suitable for modern hoteliers handling high guest volumes.
Pros
- Cloud-based with mobile front desk app for quick check-ins anywhere
- Strong integrations with booking channels and payment systems
- Real-time reporting and guest profiles for personalized service
Cons
- Steeper learning curve for non-tech-savvy staff
- Pricing scales with room count, less ideal for very small properties
- Occasional reports of slow support response times
Best For
Small to mid-sized hotels seeking an all-in-one cloud PMS with robust front desk check-in capabilities.
Pricing
Starts at around $1.38 per room/month (billed annually), with tiers scaling by property size and features.
Little Hotelier
specializedLittle Hotelier is a simple PMS for small hotels featuring easy front desk check-ins, housekeeping tracking, and payment processing.
Mobile-first Front Desk app for iPad and smartphones, allowing seamless check-ins from anywhere in the property
Little Hotelier is a cloud-based property management system designed for small hotels, B&Bs, and vacation rentals, with robust front desk tools for efficient check-ins, guest management, and payments. It streamlines check-in processes through an intuitive dashboard, mobile app support, and online check-in options that reduce wait times. The software integrates reservations, billing, and housekeeping into one platform, making it ideal for hands-on operators handling daily front desk tasks.
Pros
- User-friendly interface with quick check-in and check-out processes
- Mobile app enables front desk operations on the go
- Built-in online check-in and guest self-service options
Cons
- Limited advanced reporting and analytics for larger properties
- Scalability challenges as properties grow beyond 30 rooms
- Some integrations require additional fees
Best For
Small hotel owners and B&B operators seeking simple, all-in-one front desk check-in software without complex setup.
Pricing
Starts at $39 USD/month for up to 10 rooms, with pricing scaling based on room count (custom quotes for larger properties); 30-day free trial available.
Oracle OPERA Cloud
enterpriseOracle OPERA Cloud is an enterprise-grade PMS with advanced front desk check-in, reservations, and reporting for large hospitality chains.
AI-powered guest recognition and express check-in via mobile app for ultra-fast front desk processing
Oracle OPERA Cloud is a robust, cloud-based Property Management System (PMS) tailored for hospitality operations, excelling in front desk check-in processes with features like express check-in, mobile kiosks, and contactless options. It integrates reservations, guest profiles, payments, and housekeeping into a unified platform for seamless operations. Designed for scalability, it supports multi-property management and advanced reporting, making it suitable for mid-to-large hotels.
Pros
- Highly scalable for enterprise-level hotel chains
- Deep integrations with third-party systems like POS and CRM
- Advanced mobile and contactless check-in capabilities
Cons
- Steep learning curve for staff training
- High implementation and subscription costs
- Overkill for small independent properties
Best For
Large hotel groups and resorts needing a comprehensive, multi-property PMS with strong front desk automation.
Pricing
Custom enterprise pricing, typically $15-30 per room/month with minimum contracts and additional fees for modules.
RMS Cloud
enterpriseRMS Cloud provides comprehensive property management with robust front desk check-in, dynamic pricing, and guest profiling features.
Mobile Express Check-In app enabling contactless guest arrivals and front desk efficiency from any device
RMS Cloud is a comprehensive cloud-based property management system (PMS) designed primarily for hotels, motels, resorts, and holiday parks. It streamlines front desk check-in processes with features like express check-in, guest self-service kiosks, and mobile front desk apps for on-the-go operations. The software also integrates reservations, housekeeping, billing, and channel management to provide a unified platform for property operations.
Pros
- Seamless integration with major OTAs and payment gateways for efficient check-ins
- Mobile-first design allows front desk staff to handle check-ins remotely
- Robust reporting and revenue management tools enhance operational insights
Cons
- Steeper learning curve due to extensive feature set
- Custom pricing lacks transparency and can be costly for smaller properties
- Customer support response times can vary, especially during peak seasons
Best For
Mid-sized hotels and resorts needing a scalable, all-in-one cloud PMS with strong front desk and revenue optimization capabilities.
Pricing
Custom quote based on property size and modules; typically starts at $150+ per month for small to mid-sized properties.
innRoad
specializedinnRoad offers flexible PMS solutions with front desk check-in tools, channel management, and revenue optimization for independents.
Upsell Wizard during check-in that suggests room upgrades and add-ons based on real-time availability and guest data
innRoad is a cloud-based property management system (PMS) designed for independent hotels, motels, and B&Bs, offering robust front desk tools for efficient check-ins, check-outs, and guest management. It features a check-in wizard, folio management, ID scanning, and integrated payments to streamline operations at the front desk. Additionally, it includes channel management, reporting, and housekeeping modules to support overall property management.
Pros
- Comprehensive PMS with strong OTA integrations to prevent overbookings
- Integrated payment processing and folio management for quick check-ins
- Mobile app support for front desk staff flexibility
Cons
- User interface appears dated and less modern than competitors
- Steep learning curve for advanced features
- Customer support can have variable response times
Best For
Small to mid-sized independent hotels and motels seeking a reliable, all-in-one PMS for front desk operations without enterprise-level complexity.
Pricing
Quote-based pricing starting at $125/month for basic plans (up to 25 rooms), scaling with property size; includes per-booking fees around $1-2.
ResNexus
specializedResNexus is a reservation system with front desk check-in capabilities, website booking engine, and group management for hotels.
Integrated owner portals and guest messaging system that allows automated pre-arrival communications and digital check-in options to reduce front desk workload.
ResNexus is a cloud-based property management system (PMS) tailored for vacation rentals, bed & breakfasts, small hotels, and campgrounds, offering comprehensive front desk tools for efficient check-in/check-out processes. It handles guest registration, ID verification, payment processing, and folio management directly from the front desk interface. The software also integrates reservation management, housekeeping schedules, and reporting to streamline daily operations for smaller properties.
Pros
- Robust channel manager integrates with major OTAs like Booking.com and AI rbnb to sync availability and prevent overbookings
- Mobile app supports front desk tasks on-the-go, including check-ins and guest communications
- Built-in reporting and guest history tools enhance personalized service during check-in
Cons
- User interface appears dated and less intuitive compared to modern PMS competitors
- Steeper learning curve for front desk staff without dedicated training
- Limited advanced automation for high-volume check-ins in larger properties
Best For
Small to medium-sized vacation rental owners, B&Bs, and boutique hotels needing an all-in-one solution for front desk check-ins and reservations.
Pricing
Starts at $125/month for up to 5 units/rooms, with tiered plans scaling to $300+/month based on property size and bookings; includes a 30-day free trial.
Conclusion
The reviewed tools span from cloud-based solutions for small properties to enterprise-grade systems for large chains, each designed to enhance front desk efficiency through tailored check-in features. At the top, Cloudbeds stands out for its robust contactless and mobile-first options, while Mews and Stayntouch offer exceptional automation and personalized guest experiences as strong alternatives. Together, they highlight the diversity of tools available to meet varied operational needs.
Don’t miss the chance to streamline your front desk—start with Cloudbeds to simplify check-ins and elevate guest satisfaction today.
Tools Reviewed
All tools were independently evaluated for this comparison