Quick Overview
- 1#1: HubSpot CRM - Free CRM platform for managing contacts, sales pipelines, deals, and email tracking with unlimited users.
- 2#2: Bitrix24 - Free all-in-one workspace with CRM for sales pipelines, tasks, and team collaboration for unlimited users.
- 3#3: Zoho CRM - Free CRM edition for up to 3 users offering lead management, workflows, and sales analytics.
- 4#4: Freshsales - AI-powered free CRM for sales teams with deal tracking, email integration, and visual pipelines for up to 3 users.
- 5#5: Agile CRM - Free all-in-one CRM with sales automation, marketing tools, and helpdesk for up to 10 users and 1,000 contacts.
- 6#6: EngageBay - Free CRM suite combining sales, marketing, and service automation for up to 250 contacts and 1 user.
- 7#7: Bigin by Zoho CRM - Simple free CRM for small businesses focused on pipeline management and mobile sales tracking for up to 500 records.
- 8#8: Capsule CRM - Free contact and sales pipeline manager for up to 250 contacts and 2 users with task tracking.
- 9#9: Flowlu - Free project and CRM management tool with invoicing, tasks, and sales pipelines for up to 2 users.
- 10#10: EspoCRM - Open-source self-hosted CRM for sales management, leads, opportunities, and custom workflows.
These tools were selected and ranked based on key factors including feature richness, ease of use, scalability, and value, ensuring a balanced lineup that accommodates small businesses, startups, and established teams.
Comparison Table
Choosing the right free sales management software? This comparison breaks down top tools like HubSpot CRM, Bitrix24, Zoho CRM, and Freshsales, outlining key features, usability, and standout strengths to help readers pick the best fit for their team.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | HubSpot CRM Free CRM platform for managing contacts, sales pipelines, deals, and email tracking with unlimited users. | enterprise | 9.5/10 | 9.2/10 | 9.6/10 | 10/10 |
| 2 | Bitrix24 Free all-in-one workspace with CRM for sales pipelines, tasks, and team collaboration for unlimited users. | enterprise | 8.2/10 | 8.7/10 | 6.8/10 | 9.4/10 |
| 3 | Zoho CRM Free CRM edition for up to 3 users offering lead management, workflows, and sales analytics. | enterprise | 8.4/10 | 7.8/10 | 8.7/10 | 9.5/10 |
| 4 | Freshsales AI-powered free CRM for sales teams with deal tracking, email integration, and visual pipelines for up to 3 users. | enterprise | 8.1/10 | 7.7/10 | 9.2/10 | 9.5/10 |
| 5 | Agile CRM Free all-in-one CRM with sales automation, marketing tools, and helpdesk for up to 10 users and 1,000 contacts. | enterprise | 8.1/10 | 7.9/10 | 8.5/10 | 9.2/10 |
| 6 | EngageBay Free CRM suite combining sales, marketing, and service automation for up to 250 contacts and 1 user. | enterprise | 7.8/10 | 7.5/10 | 8.5/10 | 9.2/10 |
| 7 | Bigin by Zoho CRM Simple free CRM for small businesses focused on pipeline management and mobile sales tracking for up to 500 records. | enterprise | 8.2/10 | 7.5/10 | 9.5/10 | 9.2/10 |
| 8 | Capsule CRM Free contact and sales pipeline manager for up to 250 contacts and 2 users with task tracking. | enterprise | 7.8/10 | 7.0/10 | 9.2/10 | 8.5/10 |
| 9 | Flowlu Free project and CRM management tool with invoicing, tasks, and sales pipelines for up to 2 users. | enterprise | 7.8/10 | 7.5/10 | 8.2/10 | 9.5/10 |
| 10 | EspoCRM Open-source self-hosted CRM for sales management, leads, opportunities, and custom workflows. | other | 8.2/10 | 8.5/10 | 7.8/10 | 9.5/10 |
Free CRM platform for managing contacts, sales pipelines, deals, and email tracking with unlimited users.
Free all-in-one workspace with CRM for sales pipelines, tasks, and team collaboration for unlimited users.
Free CRM edition for up to 3 users offering lead management, workflows, and sales analytics.
AI-powered free CRM for sales teams with deal tracking, email integration, and visual pipelines for up to 3 users.
Free all-in-one CRM with sales automation, marketing tools, and helpdesk for up to 10 users and 1,000 contacts.
Free CRM suite combining sales, marketing, and service automation for up to 250 contacts and 1 user.
Simple free CRM for small businesses focused on pipeline management and mobile sales tracking for up to 500 records.
Free contact and sales pipeline manager for up to 250 contacts and 2 users with task tracking.
Free project and CRM management tool with invoicing, tasks, and sales pipelines for up to 2 users.
Open-source self-hosted CRM for sales management, leads, opportunities, and custom workflows.
HubSpot CRM
enterpriseFree CRM platform for managing contacts, sales pipelines, deals, and email tracking with unlimited users.
Unlimited free users with full contact and deal management, including live chat and email sequences
HubSpot CRM is a comprehensive, entirely free customer relationship management platform tailored for sales teams to manage contacts, track deals, and streamline sales processes. It provides essential tools like customizable deal pipelines, email tracking, task management, meeting scheduling, and live chat integration without any usage limits on users or contacts. Ideal for small businesses and startups, it offers a scalable foundation that integrates seamlessly with HubSpot's paid marketing and service hubs for growth.
Pros
- Unlimited users and up to 1 million contacts at no cost
- Intuitive drag-and-drop deal pipelines and email tracking
- Built-in meeting scheduler and live chat for better engagement
Cons
- Advanced reporting and automation require paid upgrades
- Limited custom reporting in the free tier
- Some integrations and AI features locked behind premium plans
Best For
Small to medium-sized sales teams and startups seeking a powerful, no-cost CRM that scales without initial investment.
Pricing
Free forever for core CRM features; paid Sales Hub plans start at $20/user/month for advanced tools.
Bitrix24
enterpriseFree all-in-one workspace with CRM for sales pipelines, tasks, and team collaboration for unlimited users.
Unlimited users on the free plan with full core CRM functionality
Bitrix24 is a comprehensive all-in-one platform offering robust CRM tools for sales management, including lead capture, deal pipelines, contact management, and invoicing, all accessible in its free version with unlimited users. It combines sales features with team collaboration tools like instant messaging, video calls, tasks, and calendars. The free plan supports basic automation and reporting, making it a versatile option for small teams tracking sales without upfront costs.
Pros
- Unlimited users on the free plan
- Integrated CRM with pipelines, deals, and invoicing
- Built-in communication and task management tools
Cons
- Cluttered and overwhelming interface
- Steep learning curve for beginners
- Limited storage (5GB) and advanced features in free tier
Best For
Small sales teams or startups needing a free, all-in-one CRM with collaboration features without user limits.
Pricing
Free plan with unlimited users; paid plans start at $49/month for 5 users (Basic), scaling up for more features and storage.
Zoho CRM
enterpriseFree CRM edition for up to 3 users offering lead management, workflows, and sales analytics.
AI-powered Zia assistant for basic sales insights and predictions even in the free plan
Zoho CRM is a robust cloud-based customer relationship management platform designed to streamline sales processes by managing leads, contacts, deals, accounts, and customer interactions. Its free edition supports up to three users and includes essential features like pipeline visualization, task automation, email integration, basic reporting, and mobile access. As part of the extensive Zoho ecosystem, it offers seamless scalability to paid plans with advanced capabilities.
Pros
- Generous free plan for up to 3 users with core sales tools like leads, deals, and pipelines
- Intuitive drag-and-drop interface and strong mobile app for on-the-go management
- Excellent integrations with Google Workspace, email clients, and Zoho apps
Cons
- Limited to 3 users; scaling requires paid upgrade
- No advanced automation, custom modules, or API access in free version
- Record limits (10,000) and basic reporting may constrain growing teams
Best For
Solo sales professionals or tiny teams (up to 3 users) needing a no-cost, feature-rich CRM starter.
Pricing
Free for up to 3 users; paid plans start at $14/user/month (billed annually).
Freshsales
enterpriseAI-powered free CRM for sales teams with deal tracking, email integration, and visual pipelines for up to 3 users.
Freddy AI for automated lead scoring and deal insights even on the free plan
Freshsales is a cloud-based CRM platform from Freshworks designed to help sales teams manage leads, contacts, deals, and pipelines efficiently. It offers visual sales pipelines, email tracking, built-in phone capabilities, and basic AI insights via Freddy AI. The free plan provides essential tools for small teams to organize sales activities without upfront costs.
Pros
- Intuitive drag-and-drop sales pipeline
- Built-in email tracking and phone dialer
- Unlimited contacts and basic AI insights on free plan
Cons
- Limited to 3 users on free plan
- Only 1,000 emails per month and no custom fields
- Advanced reporting and automation require paid upgrade
Best For
Solo sales reps or tiny teams needing a simple, no-cost CRM to track deals and communications.
Pricing
Free forever for up to 3 users with core features; paid plans (Growth, Pro, Enterprise) start at $9/user/month billed annually.
Agile CRM
enterpriseFree all-in-one CRM with sales automation, marketing tools, and helpdesk for up to 10 users and 1,000 contacts.
Built-in VoIP telephony and appointment scheduling directly within the sales dashboard
Agile CRM is an all-in-one platform that integrates sales automation, marketing, and customer service tools to streamline business operations. It offers contact management, customizable sales pipelines, email campaigns, task automation, and built-in telephony for small teams. The free plan provides core sales management features for up to 10 users and 1,000 contacts, ideal for startups testing CRM capabilities.
Pros
- Generous free plan supporting 10 users and essential sales tools
- User-friendly interface with drag-and-drop pipeline customization
- Integrated telephony, email, and SMS for seamless communication
Cons
- Contact limit of 1,000 restricts scalability on free plan
- Advanced reporting and automation features require paid upgrade
- Limited integrations compared to enterprise CRMs
Best For
Small businesses and startups needing a no-cost CRM for basic sales pipeline management and customer tracking.
Pricing
Free forever for up to 10 users and 1,000 contacts; paid plans start at $8.99/user/month (billed annually).
EngageBay
enterpriseFree CRM suite combining sales, marketing, and service automation for up to 250 contacts and 1 user.
All-in-one free CRM combining sales pipelines with built-in marketing automation and live chat
EngageBay is an all-in-one CRM platform offering sales management, marketing automation, customer service, and CMS tools. Its free plan provides core sales features like contact management, customizable deal pipelines, task tracking, email integration, and basic reporting for up to 250 contacts. It's designed for small teams seeking an affordable entry into sales CRM without compromising on essential functionality.
Pros
- Generous free plan with pipeline management and email tracking
- Intuitive interface for quick setup
- Integrated marketing and live chat tools enhance sales workflows
Cons
- Limited to 250 contacts on free tier
- Advanced automation and reporting require paid upgrade
- Fewer native integrations compared to dedicated sales CRMs
Best For
Solopreneurs and small businesses managing under 250 leads who want a free all-in-one sales and marketing solution.
Pricing
Free forever for up to 250 contacts; paid plans start at $12.74/user/month (Basic) billed annually.
Bigin by Zoho CRM
enterpriseSimple free CRM for small businesses focused on pipeline management and mobile sales tracking for up to 500 records.
Ultra-simple visual pipeline builder that requires zero setup time
Bigin by Zoho CRM is a lightweight, pipeline-focused CRM designed specifically for small businesses and solo entrepreneurs to manage sales processes efficiently. It offers tools for tracking contacts, companies, deals, tasks, and activities through a simple visual pipeline interface. The free plan delivers core sales management features without cost, including email integration and mobile apps, making it ideal for startups testing CRM waters.
Pros
- Intuitive drag-and-drop pipeline for quick sales tracking
- Fully free plan with essential CRM tools like contacts and deals
- Seamless mobile apps for on-the-go management
Cons
- Limited to 1 user and 500 records on free plan
- No advanced automation or multiple pipelines in free tier
- Basic reporting lacks depth for complex analysis
Best For
Solo entrepreneurs or micro-teams needing a dead-simple, free tool to visualize and manage basic sales pipelines.
Pricing
Free forever plan (1 user, 500 records); Express ($9/user/month), Premier ($15/user/month), and Enterprise ($29/user/month) plans for more users and features.
Capsule CRM
enterpriseFree contact and sales pipeline manager for up to 250 contacts and 2 users with task tracking.
Drag-and-drop sales pipeline for visual opportunity management
Capsule CRM is a simple, intuitive CRM platform designed for small businesses to manage contacts, track sales opportunities, and handle tasks efficiently. The free plan provides core features like a customizable sales pipeline, calendar, and basic reporting for up to 250 contacts and 2 users. It emphasizes ease of use with a clean interface that avoids overwhelming users with unnecessary complexity.
Pros
- Intuitive and clean user interface
- Customizable drag-and-drop sales pipeline
- Unlimited tasks and deals even on free plan
Cons
- Limited to 250 contacts and 2 users on free tier
- No integrations or API access in free version
- Lacks advanced automation and custom fields
Best For
Solo entrepreneurs or tiny teams (1-2 people) needing a straightforward CRM for basic sales tracking without advanced features.
Pricing
Free (250 contacts, 2 users); Professional $18/user/month (10K contacts); Teams $36/user/month (unlimited).
Flowlu
enterpriseFree project and CRM management tool with invoicing, tasks, and sales pipelines for up to 2 users.
Built-in CRM-to-invoicing workflow that automates sales-to-finance transitions
Flowlu is an all-in-one business management platform with a strong CRM module for sales management, enabling users to track leads, manage deals through customizable pipelines, and handle customer interactions. The free plan provides essential sales tools like contact management, email integration, and basic reporting, making it suitable for small-scale operations. It stands out by integrating sales with projects, invoicing, and tasks for streamlined workflows.
Pros
- Free plan includes full CRM with pipelines and automation
- Integrated invoicing and project management alongside sales tools
- Modern, intuitive interface with mobile app support
Cons
- Limited to 2 users and 1GB storage on free plan
- Advanced reporting and custom fields require paid upgrade
- Steeper learning curve for non-CRM modules
Best For
Solo entrepreneurs or tiny teams seeking a free, integrated sales CRM without needing advanced scalability.
Pricing
Free for up to 2 users (1GB storage); paid plans start at $29/user/month (billed annually).
EspoCRM
otherOpen-source self-hosted CRM for sales management, leads, opportunities, and custom workflows.
Entity Manager for creating custom modules and relationships without coding
EspoCRM is a free, open-source CRM platform that excels in sales management by offering tools for lead tracking, opportunity pipelines, contact and account management, and sales forecasting. It supports customizable dashboards, reporting, email integration, and automation workflows, making it suitable for self-hosted deployments. As a fully extensible solution, it allows users to tailor it to specific sales processes without licensing costs.
Pros
- Completely free and open-source with no user limits
- Highly customizable fields, entities, and workflows
- Robust sales pipeline, forecasting, and reporting tools
Cons
- Requires self-hosting and server management skills
- Steeper learning curve for advanced customizations
- Community-driven support lacks premium options
Best For
Tech-savvy small to medium businesses needing a free, fully customizable CRM for sales management without vendor lock-in.
Pricing
Free open-source self-hosted version; optional cloud hosting from $15/user/month.
Conclusion
Selecting the best free sales management software hinges on specific needs, but HubSpot CRM leads as the top choice, offering unlimited users and comprehensive tools for contacts, pipelines, and email tracking. Bitrix24 secures second place with its all-in-one workspace, perfect for teams needing collaboration alongside sales management, while Zoho CRM rounds out the top three, providing essential lead management and analytics for smaller groups. Each platform caters to distinct scales and priorities, ensuring a strong option for most users.
Begin your sales journey by trying HubSpot CRM—its robust, free features can transform how you manage leads and close deals, making it a standout starting point for any team.
Tools Reviewed
All tools were independently evaluated for this comparison
