Quick Overview
- 1#1: HubSpot CRM - Free all-in-one CRM with powerful sales pipeline management, email tracking, and deal forecasting for unlimited users.
- 2#2: Zoho CRM - Comprehensive free CRM edition for up to 3 users featuring sales automation, lead management, and analytics.
- 3#3: Freshsales - AI-powered sales CRM with a free forever plan for up to 3 users including visual pipelines and email integration.
- 4#4: Bitrix24 - Free unlimited user collaboration platform with robust CRM tools for sales pipelines, tasks, and telephony.
- 5#5: Capsule CRM - Simple free CRM for up to 2 users and 250 contacts focused on sales pipeline and opportunity tracking.
- 6#6: Agile CRM - Free all-in-one CRM for up to 10 users and 1,000 contacts with sales tracking, marketing automation, and helpdesk.
- 7#7: EngageBay - Free all-in-one platform combining CRM, marketing, and sales tools for small businesses.
- 8#8: Bigin by Zoho CRM - Simplified free CRM for small businesses with pipeline management, telephony, and 500-record limit.
- 9#9: Streak - Free CRM extension for Gmail that transforms your inbox into a customizable sales pipeline.
- 10#10: SuiteCRM - Open-source free CRM with full sales features including lead management and forecasting for self-hosting.
Tools were ranked based on key factors: robust feature sets (including automation and forecasting), user-friendly design, and unmatched value, prioritizing reliability and scalability to meet the needs of sales teams.
Comparison Table
Free sales CRM software simplifies managing leads and client relationships for small to medium businesses, and this comparison table details top tools like HubSpot CRM, Zoho CRM, Freshsales, Bitrix24, and Capsule, examining key features, usability, and integration options to help readers identify the best fit.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | HubSpot CRM Free all-in-one CRM with powerful sales pipeline management, email tracking, and deal forecasting for unlimited users. | enterprise | 9.5/10 | 9.2/10 | 9.6/10 | 10/10 |
| 2 | Zoho CRM Comprehensive free CRM edition for up to 3 users featuring sales automation, lead management, and analytics. | enterprise | 8.8/10 | 8.5/10 | 9.0/10 | 9.5/10 |
| 3 | Freshsales AI-powered sales CRM with a free forever plan for up to 3 users including visual pipelines and email integration. | enterprise | 8.2/10 | 7.8/10 | 8.7/10 | 9.5/10 |
| 4 | Bitrix24 Free unlimited user collaboration platform with robust CRM tools for sales pipelines, tasks, and telephony. | enterprise | 7.6/10 | 8.2/10 | 6.5/10 | 9.3/10 |
| 5 | Capsule CRM Simple free CRM for up to 2 users and 250 contacts focused on sales pipeline and opportunity tracking. | enterprise | 8.1/10 | 7.4/10 | 9.2/10 | 9.5/10 |
| 6 | Agile CRM Free all-in-one CRM for up to 10 users and 1,000 contacts with sales tracking, marketing automation, and helpdesk. | enterprise | 7.6/10 | 7.4/10 | 8.4/10 | 9.1/10 |
| 7 | EngageBay Free all-in-one platform combining CRM, marketing, and sales tools for small businesses. | enterprise | 8.1/10 | 7.8/10 | 8.6/10 | 9.4/10 |
| 8 | Bigin by Zoho CRM Simplified free CRM for small businesses with pipeline management, telephony, and 500-record limit. | enterprise | 7.8/10 | 6.8/10 | 9.2/10 | 9.0/10 |
| 9 | Streak Free CRM extension for Gmail that transforms your inbox into a customizable sales pipeline. | specialized | 8.2/10 | 7.8/10 | 9.4/10 | 9.2/10 |
| 10 | SuiteCRM Open-source free CRM with full sales features including lead management and forecasting for self-hosting. | other | 8.2/10 | 8.7/10 | 6.8/10 | 9.6/10 |
Free all-in-one CRM with powerful sales pipeline management, email tracking, and deal forecasting for unlimited users.
Comprehensive free CRM edition for up to 3 users featuring sales automation, lead management, and analytics.
AI-powered sales CRM with a free forever plan for up to 3 users including visual pipelines and email integration.
Free unlimited user collaboration platform with robust CRM tools for sales pipelines, tasks, and telephony.
Simple free CRM for up to 2 users and 250 contacts focused on sales pipeline and opportunity tracking.
Free all-in-one CRM for up to 10 users and 1,000 contacts with sales tracking, marketing automation, and helpdesk.
Free all-in-one platform combining CRM, marketing, and sales tools for small businesses.
Simplified free CRM for small businesses with pipeline management, telephony, and 500-record limit.
Free CRM extension for Gmail that transforms your inbox into a customizable sales pipeline.
Open-source free CRM with full sales features including lead management and forecasting for self-hosting.
HubSpot CRM
enterpriseFree all-in-one CRM with powerful sales pipeline management, email tracking, and deal forecasting for unlimited users.
Unlimited users and contacts with professional-grade sales tools at zero cost
HubSpot CRM is a comprehensive, free customer relationship management platform that helps sales teams organize contacts, track deals, manage tasks, and automate email sequences. It provides essential sales tools like email tracking, meeting scheduling, live chat, and reporting without any usage limits on users or contacts. Designed for scalability, it integrates seamlessly with HubSpot's broader ecosystem for growing businesses.
Pros
- Completely free with unlimited users and up to 1 million contacts
- Intuitive drag-and-drop interface and mobile app
- Built-in tools like email tracking, deal pipelines, and live chat
Cons
- Advanced reporting and automation locked behind paid tiers
- Occasional upsell prompts within the interface
- Limited customizations compared to enterprise CRMs
Best For
Small to medium-sized sales teams and startups needing a powerful, no-cost CRM that scales without initial investment.
Pricing
Core CRM is free forever; Sales Hub paid plans start at $20/user/month for advanced features.
Zoho CRM
enterpriseComprehensive free CRM edition for up to 3 users featuring sales automation, lead management, and analytics.
Zia AI assistant for predictive lead scoring and smart automations even in the free edition
Zoho CRM is a comprehensive cloud-based customer relationship management platform designed to streamline sales processes, manage leads, contacts, deals, and customer interactions. Its free edition supports up to three users and includes essential features like pipeline management, task automation, email integration, and basic reporting. As part of the extensive Zoho ecosystem, it offers seamless scalability for growing businesses while providing robust tools at no cost for small teams.
Pros
- Generous free plan for up to 3 users with core sales tools like leads, deals, and workflows
- Intuitive interface with mobile app and easy customization
- Strong integrations with Zoho apps and 500+ third-party services
Cons
- Limited to 3 users and 5,000 records in free tier
- Advanced AI features and unlimited storage require paid upgrade
- Reporting and automation depth is restricted without premium plans
Best For
Solo entrepreneurs or tiny sales teams needing a feature-rich CRM without upfront costs.
Pricing
Free forever for up to 3 users; paid plans start at $14/user/month (billed annually).
Freshsales
enterpriseAI-powered sales CRM with a free forever plan for up to 3 users including visual pipelines and email integration.
Visual sales pipeline with drag-and-drop deal stages and real-time activity tracking
Freshsales by Freshworks is a user-friendly CRM platform tailored for sales teams to manage leads, contacts, deals, and communications efficiently. The free plan provides core features like unlimited contacts, basic deal pipelines, email tracking, and built-in calling for up to three users, making it suitable for startups and small teams. It integrates seamlessly with other Freshworks tools and offers a clean interface to boost productivity without initial costs.
Pros
- Generous free tier supporting up to 3 users with unlimited contacts
- Intuitive drag-and-drop pipeline and modern UI
- Built-in email, phone, and basic automation at no cost
Cons
- User limit of 3 restricts scaling without upgrade
- Advanced reporting and AI features locked in paid plans
- Limited custom fields and integrations in free version
Best For
Solo sales reps or tiny teams (1-3 users) seeking a straightforward, cost-free CRM for basic lead and deal management.
Pricing
Free for up to 3 users; paid plans (Growth $9, Pro $39, Enterprise $59 per user/month, billed annually).
Bitrix24
enterpriseFree unlimited user collaboration platform with robust CRM tools for sales pipelines, tasks, and telephony.
Unlimited users on the free plan combined with built-in telephony for direct CRM call logging
Bitrix24 is an all-in-one online workspace platform with a robust free CRM module designed for sales teams to manage leads, deals, contacts, companies, and pipelines. It integrates CRM with team collaboration tools like chat, tasks, calendars, and telephony, allowing seamless sales workflows. The free plan supports unlimited users with essential sales features, though storage is capped at 5GB and some advanced automations are limited.
Pros
- Unlimited users on the free plan
- Integrated CRM with telephony, tasks, and collaboration tools
- Customizable pipelines and basic automation included for free
Cons
- Cluttered and overwhelming interface
- Limited 5GB storage and feature restrictions on free tier
- Steep learning curve due to extensive feature set
Best For
Small sales teams or startups seeking a free, all-in-one CRM with unlimited users and basic collaboration needs.
Pricing
Free plan with unlimited users and 5GB storage; paid plans start at $49/month flat rate for 5 users (unlimited storage and advanced features).
Capsule CRM
enterpriseSimple free CRM for up to 2 users and 250 contacts focused on sales pipeline and opportunity tracking.
Exceptionally clean and minimalist interface that prioritizes speed and simplicity over feature bloat
Capsule CRM is a straightforward CRM platform tailored for small businesses and teams to manage contacts, sales pipelines, tasks, and calendars efficiently. Its free plan accommodates up to 250 contacts and 2 users, providing essential tools like customizable sales pipelines, email integration, and a mobile app for on-the-go access. The software emphasizes simplicity, making it easy to track deals and nurture leads without overwhelming features.
Pros
- Intuitive and clean interface that's quick to learn
- Mobile app included on free plan for accessibility
- Unlimited email support even on free tier
Cons
- Limited to 250 contacts and 2 users on free plan
- No custom fields or advanced reporting available for free
- Fewer integrations compared to paid competitors
Best For
Small teams or solopreneurs with fewer than 250 contacts needing a simple, no-cost CRM for basic sales tracking.
Pricing
Free for up to 250 contacts and 2 users; paid plans start at $18/user/month (billed annually) for unlimited contacts and advanced features.
Agile CRM
enterpriseFree all-in-one CRM for up to 10 users and 1,000 contacts with sales tracking, marketing automation, and helpdesk.
Built-in appointment scheduling and sales telephony integration accessible even on the free plan
Agile CRM is an all-in-one platform offering sales automation, marketing tools, and customer service features tailored for small businesses. Its free plan provides essential sales CRM functionalities like contact management, customizable deal pipelines, task automation, and email tracking for up to 10 users and 1,000 contacts. While robust for basic needs, it encourages upgrades for advanced automation and higher limits.
Pros
- Generous free plan supporting 10 users and 1,000 contacts
- Intuitive drag-and-drop interface for quick setup
- Integrated sales pipelines and basic marketing automation
Cons
- Contact and storage limits restrict scalability on free tier
- Advanced reporting and telephony require paid upgrades
- Customization options are somewhat limited without premium plans
Best For
Startups and small sales teams needing a cost-free CRM for basic lead tracking and deal management.
Pricing
Free forever for up to 10 users/1,000 contacts; paid plans start at $9.99/user/month (Starter) for 10,000 contacts and more features.
EngageBay
enterpriseFree all-in-one platform combining CRM, marketing, and sales tools for small businesses.
Unlimited free users and contacts with built-in marketing and service tools
EngageBay is an all-in-one CRM platform with a robust free sales CRM tier that enables unlimited contact management, deal pipelines, task tracking, and email communications. It stands out by bundling basic marketing automation and customer service features into the free plan, allowing small teams to handle sales without additional costs. While powerful for basics, advanced customizations and integrations require upgrading to paid plans.
Pros
- Unlimited contacts and users on free plan
- Integrated sales pipelines and task management
- User-friendly interface with quick setup
Cons
- Limited custom fields and reporting in free tier
- Fewer native integrations than competitors
- Advanced automation locked behind paid plans
Best For
Small businesses and solopreneurs needing a free, straightforward CRM for basic sales tracking without complex setups.
Pricing
Free forever plan with core CRM features; paid plans start at $12.74/user/month (billed annually) for more advanced tools.
Bigin by Zoho CRM
enterpriseSimplified free CRM for small businesses with pipeline management, telephony, and 500-record limit.
Drag-and-drop visual pipeline for effortless deal progression
Bigin by Zoho CRM is a lightweight, sales-focused CRM tailored for small businesses, freelancers, and solo entrepreneurs to manage pipelines, contacts, deals, and tasks without complexity. It offers a visual drag-and-drop interface for moving deals through stages, basic activity tracking like calls and emails, and seamless mobile access. The free plan provides core functionality forever, making it an entry-level solution in the Zoho ecosystem, though with usage limits.
Pros
- Completely free forever plan with no time limits
- Extremely intuitive interface with quick setup
- Strong mobile app for on-the-go sales management
Cons
- Limited to 500 records across all modules
- Only one pipeline and no custom fields in free tier
- Basic reporting and no advanced automation
Best For
Solo entrepreneurs or tiny sales teams needing a simple, cost-free tool for basic pipeline and contact tracking.
Pricing
Free plan (up to 500 records, 1 user, 1 pipeline); paid plans start at $9/user/month (annual billing) for unlimited records and more features.
Streak
specializedFree CRM extension for Gmail that transforms your inbox into a customizable sales pipeline.
Direct Gmail sidebar integration that turns email conversations into draggable pipeline cards
Streak is a CRM tool that integrates directly into Gmail, enabling users to manage sales pipelines, track deals, and automate workflows without leaving their inbox. It leverages Gmail labels and threads to create visual pipelines for organizing leads, opportunities, and tasks. This makes it particularly suited for email-centric sales processes, with a robust free plan for basic CRM needs.
Pros
- Seamless Gmail integration for inbox-based CRM
- Intuitive pipeline builder using email threads
- Generous free plan with unlimited pipelines
Cons
- Limited native integrations beyond Google Workspace
- Relies heavily on Gmail, not ideal for other email providers
- Advanced reporting and automation locked behind paid tiers
Best For
Gmail-heavy salespeople and solo entrepreneurs seeking a lightweight, free CRM embedded in their email workflow.
Pricing
Free forever plan for basics; Solo ($15/user/mo), Pro ($49/user/mo), and Enterprise (custom) for advanced features.
SuiteCRM
otherOpen-source free CRM with full sales features including lead management and forecasting for self-hosting.
Full open-source code access for unlimited customization and no licensing restrictions
SuiteCRM is a free, open-source CRM platform forked from SugarCRM, providing robust tools for sales pipeline management, lead tracking, contact organization, marketing automation, and customer support. It offers enterprise-level features like customizable workflows, reporting dashboards, and integrations without any licensing fees. Users can self-host it on their servers for full control and scalability.
Pros
- Completely free and open-source with no usage limits
- Highly customizable modules and workflows
- Comprehensive feature set including sales, marketing, and support tools
Cons
- Steep learning curve and dated user interface
- Requires technical expertise for installation and maintenance
- Relies on community support rather than dedicated vendor helpdesk
Best For
Small to medium businesses or tech-savvy teams seeking a customizable, cost-free CRM without vendor lock-in.
Pricing
Core software is 100% free (open-source); optional paid hosting starts at ~$10/month or premium modules/extensions available.
Conclusion
After evaluating a range of free sales CRM tools, the top contenders showcase distinct strengths—with HubSpot CRM leading as the overall best for its all-in-one functionality, robust automation, and unlimited user support. Zoho CRM and Freshsales紧随其后, offering tailored solutions: Zoho excels for small teams needing consistent features, while Freshsales impresses with AI-driven tools for visual pipeline management. Each tool proves valuable, but HubSpot stands out as the top choice for its versatility.
Don’t miss out—start using HubSpot CRM today to unlock its full free potential and transform how you manage sales and grow your business.
Tools Reviewed
All tools were independently evaluated for this comparison
