Quick Overview
- 1#1: Jobber - Jobber provides scheduling, invoicing, quoting, and CRM tools tailored for field service businesses to streamline operations.
- 2#2: Housecall Pro - Housecall Pro offers an all-in-one platform for home service pros with dispatching, payments, and marketing automation.
- 3#3: ServiceTitan - ServiceTitan delivers enterprise-grade field service management with advanced dispatching, reporting, and profitability tools.
- 4#4: Connecteam - Connecteam enables frontline teams with scheduling, time tracking, communication, and task management via mobile apps.
- 5#5: Service Fusion - Service Fusion provides cloud-based FSM software for scheduling, quickbooks integration, and mobile technician apps.
- 6#6: FieldPulse - FieldPulse simplifies field service with job scheduling, invoicing, and real-time GPS tracking for mobile teams.
- 7#7: Kickserv - Kickserv streamlines field service operations through scheduling, dispatching, and automated invoicing for small businesses.
- 8#8: Workiz - Workiz equips field technicians with job management, GPS tracking, invoicing, and customer communication tools.
- 9#9: Fergus - Fergus offers job management software for tradespeople with quoting, timesheets, and inventory tracking.
- 10#10: Salesforce Field Service - Salesforce Field Service optimizes dispatching, scheduling, and mobile worker productivity with AI-driven insights.
Tools were ranked based on feature depth, user experience, reliability, and value, ensuring they address the unique challenges of various field service businesses, from small operations to enterprise-level teams.
Comparison Table
Field worker software is essential for optimizing service business operations, from dispatching to billing. This comparison table explores key tools like Jobber, Housecall Pro, ServiceTitan, Connecteam, Service Fusion, and more to help readers understand features, usability, and fit for their needs, enabling informed choices about the right software for their workflow and goals.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Jobber Jobber provides scheduling, invoicing, quoting, and CRM tools tailored for field service businesses to streamline operations. | specialized | 9.5/10 | 9.7/10 | 9.3/10 | 9.0/10 |
| 2 | Housecall Pro Housecall Pro offers an all-in-one platform for home service pros with dispatching, payments, and marketing automation. | specialized | 9.2/10 | 9.5/10 | 8.8/10 | 9.0/10 |
| 3 | ServiceTitan ServiceTitan delivers enterprise-grade field service management with advanced dispatching, reporting, and profitability tools. | enterprise | 9.2/10 | 9.6/10 | 8.1/10 | 8.4/10 |
| 4 | Connecteam Connecteam enables frontline teams with scheduling, time tracking, communication, and task management via mobile apps. | specialized | 8.7/10 | 9.2/10 | 8.8/10 | 8.5/10 |
| 5 | Service Fusion Service Fusion provides cloud-based FSM software for scheduling, quickbooks integration, and mobile technician apps. | specialized | 8.6/10 | 9.1/10 | 8.4/10 | 8.2/10 |
| 6 | FieldPulse FieldPulse simplifies field service with job scheduling, invoicing, and real-time GPS tracking for mobile teams. | specialized | 8.1/10 | 8.4/10 | 8.2/10 | 7.7/10 |
| 7 | Kickserv Kickserv streamlines field service operations through scheduling, dispatching, and automated invoicing for small businesses. | specialized | 7.6/10 | 7.4/10 | 8.1/10 | 7.2/10 |
| 8 | Workiz Workiz equips field technicians with job management, GPS tracking, invoicing, and customer communication tools. | specialized | 8.2/10 | 8.8/10 | 7.9/10 | 7.7/10 |
| 9 | Fergus Fergus offers job management software for tradespeople with quoting, timesheets, and inventory tracking. | specialized | 7.8/10 | 8.2/10 | 7.5/10 | 7.4/10 |
| 10 | Salesforce Field Service Salesforce Field Service optimizes dispatching, scheduling, and mobile worker productivity with AI-driven insights. | enterprise | 8.1/10 | 9.2/10 | 7.0/10 | 7.5/10 |
Jobber provides scheduling, invoicing, quoting, and CRM tools tailored for field service businesses to streamline operations.
Housecall Pro offers an all-in-one platform for home service pros with dispatching, payments, and marketing automation.
ServiceTitan delivers enterprise-grade field service management with advanced dispatching, reporting, and profitability tools.
Connecteam enables frontline teams with scheduling, time tracking, communication, and task management via mobile apps.
Service Fusion provides cloud-based FSM software for scheduling, quickbooks integration, and mobile technician apps.
FieldPulse simplifies field service with job scheduling, invoicing, and real-time GPS tracking for mobile teams.
Kickserv streamlines field service operations through scheduling, dispatching, and automated invoicing for small businesses.
Workiz equips field technicians with job management, GPS tracking, invoicing, and customer communication tools.
Fergus offers job management software for tradespeople with quoting, timesheets, and inventory tracking.
Salesforce Field Service optimizes dispatching, scheduling, and mobile worker productivity with AI-driven insights.
Jobber
specializedJobber provides scheduling, invoicing, quoting, and CRM tools tailored for field service businesses to streamline operations.
Client Hub: A self-service portal allowing clients to book appointments, view invoices, make payments, and request services independently.
Jobber is a leading field service management software tailored for home service businesses such as landscaping, HVAC, plumbing, and cleaning companies. It provides an all-in-one platform for scheduling appointments, dispatching field workers, sending invoices, processing payments, and managing customer relationships. The mobile app empowers field workers with real-time job updates, GPS routing, time tracking, and digital signatures, while integrations with QuickBooks and other tools enhance operational efficiency.
Pros
- Comprehensive all-in-one tools for scheduling, invoicing, and CRM
- Intuitive mobile app with GPS tracking and real-time updates
- Seamless integrations with QuickBooks, Google, and payment processors
Cons
- Higher pricing tiers can be costly for very small teams
- Advanced reporting and customization limited to premium plans
- Occasional reports of customer support delays during peak times
Best For
Home service business owners and managers seeking a scalable platform to streamline field operations, client communication, and financials.
Pricing
Starts at $69/month (Core plan for solo operators), $169/month (Connect for growing teams), $349+/month (Grow for larger operations); billed annually with discounts, free trial available.
Housecall Pro
specializedHousecall Pro offers an all-in-one platform for home service pros with dispatching, payments, and marketing automation.
Real-time GPS-enabled dispatching board that optimizes routes and keeps dispatchers connected to field workers instantly
Housecall Pro is a comprehensive field service management platform tailored for home service businesses like plumbing, HVAC, electrical, and cleaning companies. It centralizes scheduling, dispatching, invoicing, payments, and customer communication to streamline field operations. The software features a robust mobile app for technicians, GPS tracking, and automated marketing tools to enhance efficiency and business growth.
Pros
- Intuitive scheduling and real-time dispatching with GPS tracking for field workers
- Seamless invoicing, payments, and QuickBooks integration
- Strong mobile app enabling on-the-go job management and customer signatures
Cons
- Higher pricing tiers can be expensive for very small teams
- Steep learning curve for advanced features and customizations
- Customer support response times can vary during peak periods
Best For
Small to mid-sized home service businesses needing an all-in-one platform to manage field technicians, jobs, and customer interactions efficiently.
Pricing
Starts at $65/user/month (Basic), $129/user/month (Essentials), $229/user/month (Max), with annual discounts and add-ons for advanced features; free trial available.
ServiceTitan
enterpriseServiceTitan delivers enterprise-grade field service management with advanced dispatching, reporting, and profitability tools.
AI-driven intelligent dispatching that automatically optimizes technician routes, balances workloads, and predicts accurate ETAs
ServiceTitan is a comprehensive cloud-based field service management platform tailored for home service businesses like HVAC, plumbing, and electrical contractors. It streamlines field operations through advanced scheduling, real-time dispatching, GPS tracking, and a robust mobile app for technicians to access jobs, update statuses, capture photos, and process payments on-site. The software integrates CRM, inventory management, invoicing, and analytics to provide end-to-end visibility and profitability insights.
Pros
- Intuitive mobile app for field technicians with offline access and real-time updates
- Advanced dispatching with GPS routing and ETA predictions
- Seamless integrations for payments, QuickBooks, and inventory tracking
Cons
- High pricing can be prohibitive for small teams
- Steep learning curve for full feature utilization
- Occasional performance issues with heavy customizations
Best For
Mid-to-large home service companies with 10+ field technicians needing scalable, all-in-one management.
Pricing
Custom quote-based pricing; typically $265+ per technician/month with annual contracts and setup fees starting at $10,000+.
Connecteam
specializedConnecteam enables frontline teams with scheduling, time tracking, communication, and task management via mobile apps.
GPS-powered time clock with geofencing for precise, fraud-proof attendance tracking in the field
Connecteam is an all-in-one mobile-first platform designed for managing frontline and deskless workers, including field teams in industries like construction, maintenance, and field services. It provides tools for employee scheduling, GPS-enabled time tracking, task management with checklists and forms, team communication via chat and updates, and training programs. The software emphasizes ease of use on mobile devices, helping businesses streamline operations, boost productivity, and improve employee engagement without needing desktop access.
Pros
- Comprehensive mobile app with GPS time tracking and geofencing to prevent buddy punching
- All-in-one toolkit covering scheduling, tasks, communication, and training
- Intuitive interface that's highly rated for non-desk workers
Cons
- Advanced features like custom reports locked behind higher pricing tiers
- Pricing scales quickly for larger teams, reducing value for enterprises
- Some users report occasional mobile app performance issues
Best For
Small to mid-sized field service businesses needing a mobile-centric solution for scheduling, time tracking, and team communication.
Pricing
Free for up to 10 users; paid plans start at $29/month for 30 users (Basic), $49/month for 30 users (Advanced), $99/month for 30 users (Expert), with per-user scaling thereafter.
Service Fusion
specializedService Fusion provides cloud-based FSM software for scheduling, quickbooks integration, and mobile technician apps.
Dynamic dispatch board with drag-and-drop scheduling and real-time technician availability
Service Fusion is an all-in-one field service management platform tailored for businesses like HVAC, plumbing, and electrical services, enabling efficient scheduling, dispatching, and invoicing. It provides a robust mobile app for field workers to access job details, update statuses, capture signatures, and process payments on-site. The software also features real-time GPS tracking, inventory management, and QuickBooks integration to streamline operations from dispatch to completion.
Pros
- Intuitive mobile app with offline capabilities for field workers
- Seamless QuickBooks integration for automated invoicing
- Real-time GPS tracking and dynamic dispatching
Cons
- Higher pricing tiers for scaling teams
- Steeper learning curve for advanced reporting
- Limited third-party integrations beyond accounting tools
Best For
Medium-sized field service companies needing comprehensive mobile tools and dispatch management without excessive complexity.
Pricing
Starts at $195/month for up to 3 users (Basic plan), with Pro at $295/month and custom Enterprise pricing.
FieldPulse
specializedFieldPulse simplifies field service with job scheduling, invoicing, and real-time GPS tracking for mobile teams.
Real-time GPS dispatching and visual scheduling board for quick technician assignments.
FieldPulse is a mobile-first field service management software tailored for trades like HVAC, plumbing, and electrical services. It streamlines scheduling, dispatching, invoicing, and payments with features like real-time GPS tracking, QuickBooks integration, and a customer portal. The platform emphasizes ease of use for field workers via its intuitive app, helping businesses manage jobs from quote to completion efficiently.
Pros
- Robust mobile app for field workers with offline access
- Seamless QuickBooks and payment integrations
- Customizable scheduling board with drag-and-drop
Cons
- Pricing can be steep for very small teams
- Reporting and analytics are somewhat basic
- Limited advanced automation compared to top competitors
Best For
Small to mid-sized field service businesses needing a mobile-centric tool for daily operations without complex setup.
Pricing
Starts at $65/user/month (Starter), $85/user/month (Pro), custom Enterprise; billed annually with a 14-day free trial.
Kickserv
specializedKickserv streamlines field service operations through scheduling, dispatching, and automated invoicing for small businesses.
Visual drag-and-drop scheduling calendar with color-coded job views and automated dispatching
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses like plumbers, electricians, and landscapers. It streamlines operations with scheduling, dispatching, job tracking, invoicing, and customer management tools. The platform features a mobile app for field workers to update job status, capture signatures, and attach photos in real-time.
Pros
- Intuitive drag-and-drop scheduling board
- Robust mobile app for field technicians
- Seamless QuickBooks integration for invoicing
Cons
- Limited advanced reporting and analytics
- No built-in inventory or CRM management
- Pricing scales quickly with multiple users
Best For
Small service teams seeking simple, affordable scheduling and dispatching without complex enterprise needs.
Pricing
Starts at $59/user/month (Solo plan, billed annually); Team plan at $119 for up to 5 users; Enterprise custom pricing.
Workiz
specializedWorkiz equips field technicians with job management, GPS tracking, invoicing, and customer communication tools.
Instant job creation from incoming calls with automated scheduling and customer data pull
Workiz is an all-in-one field service management software tailored for trades like HVAC, plumbing, electrical, and locksmith services. It offers tools for scheduling, dispatching, invoicing, GPS tracking, and CRM to streamline operations from office to field. The platform includes a robust mobile app for technicians to manage jobs, capture signatures, and process payments on-site.
Pros
- Comprehensive all-in-one platform covering scheduling, dispatching, and invoicing
- Powerful mobile app with GPS tracking and real-time updates
- Seamless QuickBooks integration for accounting
Cons
- Higher pricing tiers can be costly for small teams
- Steeper learning curve for advanced features
- Reporting and customization options feel limited
Best For
Medium-sized field service businesses with 5-50 technicians needing robust dispatching and payment tools.
Pricing
Starts at $65/user/month (Rise plan), $115 (Growth), $165 (Premier), billed annually with setup fees.
Fergus
specializedFergus offers job management software for tradespeople with quoting, timesheets, and inventory tracking.
Real-time job costing and profitability insights accessible directly from the field app
Fergus is a cloud-based job management platform tailored for trade businesses like electricians, plumbers, and HVAC technicians, handling everything from quoting and scheduling to invoicing and payments. It features a robust mobile app that enables field workers to log time, track materials, update job progress, and capture photos in real-time. The software also manages purchasing, inventory, and integrates with accounting tools like Xero for streamlined operations.
Pros
- Comprehensive end-to-end job management for trades
- Strong mobile app with real-time GPS and time tracking
- Excellent integrations with Xero and trade suppliers
Cons
- Steeper learning curve for non-tech-savvy users
- Pricing can be high for very small teams
- Primarily optimized for Australian/New Zealand markets
Best For
Small to medium trade businesses in ANZ regions needing robust field service management with supplier integrations.
Pricing
Starts at $69/month for Essentials (up to 3 users), $169/month for Professional (up to 5 users), scaling with team size and features.
Salesforce Field Service
enterpriseSalesforce Field Service optimizes dispatching, scheduling, and mobile worker productivity with AI-driven insights.
Einstein AI for predictive scheduling, dynamic rescheduling, and intelligent technician recommendations
Salesforce Field Service is a robust field service management platform integrated into the Salesforce ecosystem, designed to optimize scheduling, dispatching, and technician productivity. It offers real-time visibility into field operations, inventory management, and customer interactions via a mobile app for workers. Leveraging AI-driven tools like Einstein, it automates workflows and provides data-driven insights to enhance efficiency and service quality.
Pros
- Seamless integration with Salesforce CRM for unified customer data
- AI-powered scheduling and dispatching for optimized routes and efficiency
- Comprehensive mobile app with offline capabilities and real-time updates
Cons
- High cost, especially for smaller teams without existing Salesforce investment
- Steep learning curve and complex customization requiring expertise
- Overkill for simple field service needs, with potential bloat
Best For
Large enterprises already invested in Salesforce seeking scalable, CRM-integrated field service management.
Pricing
Starts at $25/user/month for Field Service Essentials, up to $150+/user/month for advanced editions, plus Salesforce platform licensing fees.
Conclusion
The top three tools—Jobber, Housecall Pro, and ServiceTitan—shine, with Jobber taking the top spot for its tailored mix of scheduling, invoicing, and CRM tools that streamline field service operations. Housecall Pro impresses with its all-in-one platform for dispatching, payments, and marketing, while ServiceTitan’s enterprise-grade features, including advanced reporting and profitability tools, cater to growing businesses.
To transform your field service workflow, start with Jobber—the top-ranked tool—and experience the efficiency of integrated scheduling, invoicing, and customer management.
Tools Reviewed
All tools were independently evaluated for this comparison