Quick Overview
- 1#1: ServiceTitan - Comprehensive field service platform with real-time technician tracking, dispatching, and customer management tools.
- 2#2: Housecall Pro - All-in-one solution for home service pros featuring GPS job tracking, scheduling, and instant payments.
- 3#3: Jobber - Field service software for scheduling jobs, tracking time on-site, and managing client invoicing.
- 4#4: Connecteam - Mobile app for frontline teams with GPS time tracking, task assignment, and real-time communication.
- 5#5: Salesforce Field Service - CRM-integrated field service management with AI scheduling and mobile worker location tracking.
- 6#6: ServiceMax - Asset-focused field service software enabling real-time technician tracking and service optimization.
- 7#7: ServiceNow Field Service Management - Dynamic field service module with real-time visibility into worker locations and resource allocation.
- 8#8: Samsara - IoT fleet platform providing GPS tracking for vehicles, drivers, and field assets.
- 9#9: Verizon Connect - Fleet telematics solution for monitoring field vehicle locations, routes, and performance.
- 10#10: Hubstaff - Time and GPS tracking software for monitoring remote field workers' locations and productivity.
Tools were selected and ranked based on robust feature sets, user-friendly design, reliability, and overall value, ensuring they deliver maximum impact across service workflows.
Comparison Table
Field tracking software is critical for managing on-location workflows, from scheduling to customer follow-ups. This comparison table explores top tools like ServiceTitan, Housecall Pro, Jobber, Connecteam, and Salesforce Field Service, detailing key features to help readers identify the best fit for their business needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service platform with real-time technician tracking, dispatching, and customer management tools. | enterprise | 9.6/10 | 9.8/10 | 8.4/10 | 8.9/10 |
| 2 | Housecall Pro All-in-one solution for home service pros featuring GPS job tracking, scheduling, and instant payments. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.7/10 |
| 3 | Jobber Field service software for scheduling jobs, tracking time on-site, and managing client invoicing. | specialized | 8.7/10 | 9.0/10 | 8.8/10 | 8.4/10 |
| 4 | Connecteam Mobile app for frontline teams with GPS time tracking, task assignment, and real-time communication. | specialized | 8.4/10 | 8.2/10 | 9.1/10 | 8.7/10 |
| 5 | Salesforce Field Service CRM-integrated field service management with AI scheduling and mobile worker location tracking. | enterprise | 8.4/10 | 9.2/10 | 7.5/10 | 8.0/10 |
| 6 | ServiceMax Asset-focused field service software enabling real-time technician tracking and service optimization. | enterprise | 8.2/10 | 9.1/10 | 7.4/10 | 7.8/10 |
| 7 | ServiceNow Field Service Management Dynamic field service module with real-time visibility into worker locations and resource allocation. | enterprise | 8.5/10 | 9.2/10 | 7.6/10 | 8.0/10 |
| 8 | Samsara IoT fleet platform providing GPS tracking for vehicles, drivers, and field assets. | specialized | 8.4/10 | 9.2/10 | 7.8/10 | 7.5/10 |
| 9 | Verizon Connect Fleet telematics solution for monitoring field vehicle locations, routes, and performance. | specialized | 8.2/10 | 8.7/10 | 7.4/10 | 7.6/10 |
| 10 | Hubstaff Time and GPS tracking software for monitoring remote field workers' locations and productivity. | other | 7.8/10 | 8.2/10 | 7.9/10 | 7.4/10 |
Comprehensive field service platform with real-time technician tracking, dispatching, and customer management tools.
All-in-one solution for home service pros featuring GPS job tracking, scheduling, and instant payments.
Field service software for scheduling jobs, tracking time on-site, and managing client invoicing.
Mobile app for frontline teams with GPS time tracking, task assignment, and real-time communication.
CRM-integrated field service management with AI scheduling and mobile worker location tracking.
Asset-focused field service software enabling real-time technician tracking and service optimization.
Dynamic field service module with real-time visibility into worker locations and resource allocation.
IoT fleet platform providing GPS tracking for vehicles, drivers, and field assets.
Fleet telematics solution for monitoring field vehicle locations, routes, and performance.
Time and GPS tracking software for monitoring remote field workers' locations and productivity.
ServiceTitan
enterpriseComprehensive field service platform with real-time technician tracking, dispatching, and customer management tools.
Dispatch Mobile Pro with AI-powered real-time ETA predictions and Smart GPS tracking that automatically logs arrival/departure times and job milestones
ServiceTitan is a comprehensive field service management platform designed for home service businesses, offering advanced field tracking through real-time GPS monitoring, automated time tracking, and technician activity logging. It enables dispatchers to view live locations, optimize routes, and monitor job progress via an intuitive mobile app for field technicians. The software integrates tracking data with scheduling, invoicing, and performance analytics to drive operational efficiency and profitability.
Pros
- Real-time GPS tracking with geofencing and route optimization for maximum efficiency
- Seamless integration of field data with CRM, scheduling, and reporting tools
- Robust mobile app with proof-of-visit features like photos, signatures, and time-stamped updates
Cons
- High cost makes it less accessible for small businesses
- Steep learning curve due to extensive feature set
- Custom pricing requires sales consultation, lacking transparency
Best For
Mid-sized to large home service companies like HVAC, plumbing, and electrical contractors seeking enterprise-grade field tracking integrated with full business operations.
Pricing
Quote-based pricing starting at approximately $200-$400 per user/month, with enterprise plans customized for scale; includes implementation fees.
Housecall Pro
specializedAll-in-one solution for home service pros featuring GPS job tracking, scheduling, and instant payments.
Live GPS dispatch board with clickable technician pins for instant job assignment and ETA predictions
Housecall Pro is an all-in-one field service management platform tailored for home service businesses like HVAC, plumbing, and electrical contractors. It excels in field tracking with real-time GPS monitoring, geofencing alerts, and a live dispatch board that displays technician locations, routes, and job progress. The mobile app enables field techs to clock in/out, update statuses, attach photos, and process payments instantly, streamlining operations from dispatch to completion.
Pros
- Real-time GPS tracking and geofencing for precise technician monitoring
- Intuitive mobile app with offline capabilities for field updates
- Automated dispatching and route optimization to boost efficiency
Cons
- Pricing scales quickly with additional users and advanced features
- Some reporting tools lack deep customization without higher plans
- Occasional mobile app glitches reported in low-signal areas
Best For
Small to mid-sized home service companies seeking robust real-time field visibility and dispatch coordination.
Pricing
Starts at $65/user/month (billed annually) for Basic plan; Essentials at $129/month, Max at $229/month, with custom Enterprise options.
Jobber
specializedField service software for scheduling jobs, tracking time on-site, and managing client invoicing.
Real-time GPS tracking with route optimization and geofencing alerts for proactive field management
Jobber is a cloud-based field service management software tailored for home service businesses like landscaping, HVAC, and plumbing, with strong field tracking capabilities including real-time GPS location monitoring, mobile time tracking, and job status updates. It enables dispatchers to assign jobs, track technician locations and progress in real-time, and capture proof of work via photos and notes from the field. Beyond tracking, it integrates scheduling, invoicing, and customer communication to optimize overall operations.
Pros
- Real-time GPS tracking and geofencing for precise field monitoring
- User-friendly mobile app for easy time tracking and job updates
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Pricing scales quickly for larger teams with per-user fees
- Advanced reporting and analytics lack depth compared to enterprise tools
- Limited customization options for complex workflows
Best For
Small to medium-sized field service businesses needing reliable GPS tracking and mobile tools to manage technicians efficiently.
Pricing
Starts at $69/month (Core, 1 user), $169/month (Connect, up to 7 users), $349/month (Grow, up to 30 users), plus $25 per additional user; annual discounts available.
Connecteam
specializedMobile app for frontline teams with GPS time tracking, task assignment, and real-time communication.
GPS Time Clock with geofencing that verifies clock-ins/out at specific job sites in real-time
Connecteam is an all-in-one employee management platform tailored for deskless and frontline teams, with strong field tracking features like GPS time clocks, geofencing, and real-time location monitoring. It allows managers to track field workers' locations, ensure accurate time tracking at job sites, and assign tasks via a mobile app. The software also integrates scheduling, checklists, and communication tools to support comprehensive field operations. While versatile, it's particularly effective for teams needing mobility without deep field service dispatching.
Pros
- Intuitive mobile-first interface ideal for field workers
- Reliable GPS tracking with geofencing for precise time and location data
- All-in-one tools combining tracking, tasks, and communication
Cons
- Lacks advanced dispatching, routing optimization, or invoicing for complex field services
- Reporting customization is limited for in-depth field analytics
- Full features require higher-tier plans, increasing costs for larger teams
Best For
Small to mid-sized businesses with mobile field teams seeking an affordable, user-friendly all-in-one platform for tracking and basic management.
Pricing
Free for up to 10 users; paid plans start at $29/month (Starter for first 30 users), $49/month (Advanced), and $99/month (Expert), billed annually with per-user scaling.
Salesforce Field Service
enterpriseCRM-integrated field service management with AI scheduling and mobile worker location tracking.
Einstein AI for intelligent scheduling, predictive routing, and automated dispatching
Salesforce Field Service is a robust field service management platform integrated within the Salesforce ecosystem, designed to optimize scheduling, dispatching, and real-time tracking of field technicians. It provides tools for work order management, asset servicing, inventory tracking, and customer notifications to streamline operations. Leveraging AI-driven insights via Einstein, it enhances route optimization and first-time fix rates for efficient field tracking.
Pros
- Seamless integration with Salesforce CRM for unified customer and field data
- AI-powered scheduling and dynamic dispatching for optimal technician utilization
- Comprehensive mobile app with real-time GPS tracking and offline capabilities
Cons
- Steep learning curve and complex configuration for non-Salesforce users
- High pricing that may not suit small to mid-sized businesses
- Heavy reliance on the broader Salesforce platform, increasing overall costs
Best For
Enterprise-level organizations with existing Salesforce investments needing advanced field service orchestration.
Pricing
Starts at $25/user/month for basic Field Service; higher tiers up to $300/user/month, plus core Salesforce licensing fees.
ServiceMax
enterpriseAsset-focused field service software enabling real-time technician tracking and service optimization.
Native Salesforce integration for unified customer and field service data in a single platform
ServiceMax is a comprehensive field service management platform built natively on Salesforce, enabling businesses to track field technicians in real-time, manage work orders, and optimize scheduling and dispatching. It provides mobile apps for technicians to update job status, access inventory, and capture data on-site, while offering robust analytics for service performance insights. Ideal for asset-intensive industries, it integrates asset management with CRM for end-to-end visibility.
Pros
- Powerful AI-driven scheduling and dispatching optimizer
- Deep native integration with Salesforce CRM
- Real-time GPS tracking and mobile-first technician tools
Cons
- High implementation complexity and costs
- Steep learning curve for non-enterprise users
- Pricing not transparent, quote-based only
Best For
Large enterprises in asset-heavy industries like manufacturing, utilities, and medical devices needing scalable field tracking with CRM synergy.
Pricing
Custom enterprise pricing via quote; typically $100-200+ per user/month with minimums and annual contracts.
ServiceNow Field Service Management
enterpriseDynamic field service module with real-time visibility into worker locations and resource allocation.
AI-powered Intelligent Dispatching that optimizes technician assignments in real-time based on skills, location, and predictive analytics
ServiceNow Field Service Management (FSM) is an enterprise-grade platform designed to streamline field service operations, including scheduling, dispatching, real-time tracking of technicians, and work order management. It integrates seamlessly with the broader ServiceNow ecosystem, enabling unified visibility across IT, customer service, and field activities. The solution leverages AI for intelligent dispatching and provides mobile tools for technicians to access jobs, update statuses, and capture data in the field.
Pros
- AI-driven dynamic scheduling and dispatching for optimal resource allocation
- Comprehensive real-time visibility and analytics across field operations
- Robust mobile app with offline capabilities and seamless integrations
Cons
- Steep learning curve and complex setup requiring significant configuration
- High cost, better suited for large enterprises than SMBs
- Lengthy implementation timelines, often needing professional services
Best For
Large enterprises with complex, high-volume field service needs that require deep integration with IT service management and CRM systems.
Pricing
Custom quote-based pricing, typically starting at $100+ per user/month for FSM modules, with costs scaling based on users, features, and platform add-ons.
Samsara
specializedIoT fleet platform providing GPS tracking for vehicles, drivers, and field assets.
AI-powered Vehicle Gateway for seamless plug-and-play telematics and real-time data across vehicles, assets, and equipment
Samsara is an IoT-powered platform specializing in fleet management, asset tracking, and field service operations, providing real-time GPS tracking, telematics, and workflow automation for field teams. It integrates vehicle gateways, dash cams, and mobile apps to monitor locations, routes, and technician activities, ensuring compliance and efficiency. With AI-driven insights, it helps optimize dispatching, maintenance, and safety across industries like transportation and construction.
Pros
- Comprehensive real-time GPS and asset tracking with geofencing
- Advanced safety features like AI dash cams and driver scoring
- Scalable integrations for large fleets and field service workflows
Cons
- High upfront hardware costs and subscription fees
- Steep learning curve for full feature utilization
- Less ideal for small teams without vehicle-heavy operations
Best For
Mid-to-large enterprises with vehicle fleets and field service teams needing robust compliance, safety, and telematics tracking.
Pricing
Custom enterprise pricing starting at $27/vehicle/month plus hardware (gateways ~$99-$299); annual contracts with volume discounts.
Verizon Connect
specializedFleet telematics solution for monitoring field vehicle locations, routes, and performance.
Unrivaled GPS accuracy via Verizon's dedicated 4G LTE network
Verizon Connect is a robust fleet and field service management platform offering real-time GPS tracking, vehicle telematics, and mobile workforce tools to monitor field technicians and assets. It enables route optimization, driver behavior analysis, compliance reporting, and dispatching integration for efficient field operations. Designed for businesses with mobile teams, it leverages Verizon's cellular network for reliable connectivity and data insights.
Pros
- Superior real-time GPS tracking with Verizon network reliability
- Comprehensive compliance and ELD features for field regulations
- Strong integrations for dispatching and ERP systems
Cons
- Higher pricing tiers for smaller fleets
- Steep learning curve for advanced features
- Occasional reports of rigid customer support
Best For
Mid-to-large enterprises with vehicle fleets and field service teams needing dependable telematics and connectivity.
Pricing
Custom quotes starting at ~$25/vehicle/month; scales with features and fleet size.
Hubstaff
otherTime and GPS tracking software for monitoring remote field workers' locations and productivity.
Real-time GPS tracking with geofencing alerts for job site arrivals/departures
Hubstaff is a comprehensive time tracking and employee monitoring software with strong field tracking features, including GPS location monitoring, geofencing, and mobile time entry for remote workers. It captures real-time location data, activity levels, and screenshots to ensure accountability for field teams like service technicians or sales reps. The platform integrates with payroll and project management tools, providing insights into time spent at job sites and productivity on the go.
Pros
- Precise GPS tracking and geofencing for field verification
- Mobile app optimized for on-the-go time tracking
- Seamless integrations with payroll and invoicing tools
Cons
- Invasive monitoring features like screenshots raise privacy concerns
- Advanced reporting requires higher-tier plans
- Per-user pricing can get expensive for large field teams
Best For
Field service companies and remote teams needing location-based time and productivity tracking.
Pricing
Free for 1 user; paid plans start at $7/user/month (Basic with GPS) up to $20/user/month (Enterprise), billed annually.
Conclusion
The top 10 tools present diverse solutions for field tracking, with ServiceTitan leading as the standout choice, offering comprehensive features that elevate real-time technician management and customer coordination. Housecall Pro shines for home service teams, integrating GPS tracking, scheduling, and instant payments seamlessly, while Jobber excels in simplifying on-site time tracking and invoicing—each a strong option tailored to distinct needs. Together, they showcase the evolving landscape of field service software, with ServiceTitan rising as the top pick for its breadth of capabilities.
Take the next step in enhancing your field operations: try ServiceTitan to unlock efficient management, streamlined workflows, and improved client satisfaction, whether you’re scaling your team or refining day-to-day tasks.
Tools Reviewed
All tools were independently evaluated for this comparison
