Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform with advanced ticketing, dispatching, scheduling, and invoicing for service businesses.
- 2#2: Housecall Pro - All-in-one field service software for managing jobs, tickets, payments, and customer communications in real-time.
- 3#3: Jobber - Field service software that handles quoting, scheduling, invoicing, and field ticketing for home service pros.
- 4#4: Service Fusion - Cloud-based field service management with robust ticketing, GPS tracking, and automated billing features.
- 5#5: FieldEdge - Specialized field service software for trades like HVAC and plumbing, focusing on mobile ticketing and quickbooks integration.
- 6#6: ServiceM8 - Job management app for field services with easy ticketing, scheduling, and on-site payment processing.
- 7#7: Kickserv - Field service CRM with ticketing, dispatching, and reporting tools for small to mid-sized service teams.
- 8#8: Workiz - Mobile-first field service platform for creating, tracking, and invoicing field tickets efficiently.
- 9#9: Fergus - Trade-focused field service software with job ticketing, quoting, and profitability tracking.
- 10#10: RazorSync - Cloud field service management for scheduling, routing, and digital field ticketing.
Tools were chosen based on key factors like feature robustness (ticketing, dispatching, invoicing), user-friendliness, integration capabilities, and overall value, ensuring they address the diverse needs of service teams.
Comparison Table
Discover a comparison table of leading field ticket software tools, featuring ServiceTitan, Housecall Pro, Jobber, Service Fusion, FieldEdge, and more. This guide simplifies the selection process by outlining key features, usability, and practical functionalities, enabling businesses to identify the right fit for their unique needs. Readers will gain actionable insights to optimize operations and boost service efficiency.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform with advanced ticketing, dispatching, scheduling, and invoicing for service businesses. | enterprise | 9.4/10 | 9.8/10 | 7.9/10 | 8.2/10 |
| 2 | Housecall Pro All-in-one field service software for managing jobs, tickets, payments, and customer communications in real-time. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.7/10 |
| 3 | Jobber Field service software that handles quoting, scheduling, invoicing, and field ticketing for home service pros. | specialized | 8.7/10 | 8.9/10 | 9.0/10 | 8.4/10 |
| 4 | Service Fusion Cloud-based field service management with robust ticketing, GPS tracking, and automated billing features. | specialized | 8.4/10 | 9.0/10 | 7.8/10 | 7.6/10 |
| 5 | FieldEdge Specialized field service software for trades like HVAC and plumbing, focusing on mobile ticketing and quickbooks integration. | specialized | 8.2/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 6 | ServiceM8 Job management app for field services with easy ticketing, scheduling, and on-site payment processing. | specialized | 8.3/10 | 8.7/10 | 8.5/10 | 7.9/10 |
| 7 | Kickserv Field service CRM with ticketing, dispatching, and reporting tools for small to mid-sized service teams. | specialized | 7.8/10 | 8.0/10 | 8.2/10 | 7.5/10 |
| 8 | Workiz Mobile-first field service platform for creating, tracking, and invoicing field tickets efficiently. | specialized | 8.3/10 | 8.7/10 | 7.9/10 | 7.6/10 |
| 9 | Fergus Trade-focused field service software with job ticketing, quoting, and profitability tracking. | specialized | 8.1/10 | 8.2/10 | 8.4/10 | 8.0/10 |
| 10 | RazorSync Cloud field service management for scheduling, routing, and digital field ticketing. | specialized | 7.6/10 | 8.0/10 | 7.8/10 | 7.2/10 |
Comprehensive field service management platform with advanced ticketing, dispatching, scheduling, and invoicing for service businesses.
All-in-one field service software for managing jobs, tickets, payments, and customer communications in real-time.
Field service software that handles quoting, scheduling, invoicing, and field ticketing for home service pros.
Cloud-based field service management with robust ticketing, GPS tracking, and automated billing features.
Specialized field service software for trades like HVAC and plumbing, focusing on mobile ticketing and quickbooks integration.
Job management app for field services with easy ticketing, scheduling, and on-site payment processing.
Field service CRM with ticketing, dispatching, and reporting tools for small to mid-sized service teams.
Mobile-first field service platform for creating, tracking, and invoicing field tickets efficiently.
Trade-focused field service software with job ticketing, quoting, and profitability tracking.
Cloud field service management for scheduling, routing, and digital field ticketing.
ServiceTitan
enterpriseComprehensive field service management platform with advanced ticketing, dispatching, scheduling, and invoicing for service businesses.
Real-time job profitability tracking that calculates margins instantly from dispatch to payment
ServiceTitan is an all-in-one field service management platform tailored for home service businesses such as HVAC, plumbing, and electrical contractors. It handles everything from job scheduling and intelligent dispatching to technician mobile apps, real-time GPS tracking, invoicing, and payments. The software also includes CRM, marketing automation, and advanced reporting for optimizing operations and profitability.
Pros
- Comprehensive end-to-end platform covering dispatching, field ticketing, and revenue management
- Powerful mobile app with GPS tracking and real-time updates for technicians
- Advanced analytics and profitability insights to drive business growth
Cons
- Steep learning curve and complex initial setup
- High pricing that may not suit small businesses
- Custom implementation often requires dedicated support
Best For
Mid-to-large home service companies seeking scalable, enterprise-grade field ticket and operations management.
Pricing
Custom enterprise pricing starting at $200+ per technician/month, plus setup fees; scales with users and modules.
Housecall Pro
specializedAll-in-one field service software for managing jobs, tickets, payments, and customer communications in real-time.
Real-time GPS dispatching that automatically assigns optimal technicians to tickets based on location and skills
Housecall Pro is an all-in-one field service management platform tailored for home service businesses like HVAC, plumbing, and electrical contractors. It excels in creating, assigning, and tracking field tickets through intuitive scheduling, real-time dispatching, and a robust mobile app for technicians. The software also handles invoicing, payments, customer communication, and integrations like QuickBooks to streamline end-to-end operations.
Pros
- Powerful scheduling and drag-and-drop dispatching for efficient ticket management
- Comprehensive mobile app with GPS tracking, time logging, and photo capture
- Seamless integrations for payments, accounting, and marketing automation
Cons
- Higher-tier plans needed for advanced reporting and customizations
- Pricing scales quickly with additional users and features
- Occasional mobile app glitches reported during peak usage
Best For
Small to mid-sized field service businesses needing a complete ticket-to-cash workflow with strong mobile capabilities.
Pricing
Starts at $65/user/month (Basic, billed annually); tiers up to $279+/user/month (Unlimited) with custom Enterprise options.
Jobber
specializedField service software that handles quoting, scheduling, invoicing, and field ticketing for home service pros.
Real-time Dispatch Board with drag-and-drop scheduling and GPS technician tracking
Jobber is a cloud-based field service management platform designed for small to medium-sized home service businesses like plumbers, electricians, and landscapers. It centralizes field ticket management through features like job scheduling, dispatching, mobile technician apps, time tracking, and real-time updates. The software also integrates quoting, invoicing, payments, and CRM to streamline end-to-end operations.
Pros
- Intuitive mobile app for field techs with GPS, signatures, and payments
- Automated scheduling and dispatch board for efficient ticket management
- Seamless QuickBooks integration for accounting
Cons
- Higher pricing tiers required for advanced features like unlimited users
- Reporting and customization options are somewhat limited
- Occasional mobile app glitches reported by users
Best For
Small to mid-sized field service teams needing an all-in-one tool for job ticketing, scheduling, and invoicing without complex setup.
Pricing
Starts at $69/user/month (Core, billed monthly) or $49/user/month (annual); scales to $349+/month for Plus with advanced features.
Service Fusion
specializedCloud-based field service management with robust ticketing, GPS tracking, and automated billing features.
Automated dispatching with AI-driven scheduling and real-time technician GPS tracking for optimized routes
Service Fusion is a comprehensive field service management software designed to handle dispatching, scheduling, invoicing, and field ticket creation for service businesses like HVAC, plumbing, and electrical contractors. It provides a mobile app for technicians to access digital work orders, track time and GPS locations, manage parts inventory, and collect e-signatures on-site. The platform integrates with QuickBooks and offers CRM tools to nurture customer relationships and automate follow-ups.
Pros
- Robust mobile app with real-time GPS tracking and offline capabilities
- Seamless QuickBooks integration for automated invoicing
- All-in-one platform including CRM, scheduling, and marketing automation
Cons
- Steep learning curve for new users and complex setup
- Pricing is quote-based and can be expensive for small teams
- Occasional reports of slow customer support response times
Best For
Medium-sized field service businesses needing an integrated solution for dispatching, ticketing, and billing.
Pricing
Quote-based pricing starting at around $150/user/month for basic plans, scaling to $300+/user/month for enterprise features with custom options.
FieldEdge
specializedSpecialized field service software for trades like HVAC and plumbing, focusing on mobile ticketing and quickbooks integration.
Edge Mobile app with full offline functionality for completing field tickets, capturing signatures, and processing payments without internet connectivity
FieldEdge is a comprehensive field service management software designed primarily for HVAC, plumbing, and electrical contractors. It facilitates the creation, dispatching, and tracking of field tickets through a robust mobile app, enabling real-time updates, scheduling, and on-site invoicing. The platform integrates seamlessly with QuickBooks for accounting and offers tools for inventory management and customer relationship tracking.
Pros
- Powerful mobile app for real-time field ticket management and offline access
- Seamless QuickBooks integration for streamlined invoicing and accounting
- GPS dispatching and technician tracking for efficient operations
Cons
- Steeper learning curve for customization and setup
- Pricing can be high for small businesses with few users
- Reporting features lack advanced customization options
Best For
Mid-sized HVAC, plumbing, or electrical contractors needing integrated field ticketing, dispatching, and mobile invoicing.
Pricing
Custom quote-based pricing, typically $100-$200 per user per month depending on features and user count.
ServiceM8
specializedJob management app for field services with easy ticketing, scheduling, and on-site payment processing.
Smart scheduling with drag-and-drop calendar and automated dispatching based on technician skills and location
ServiceM8 is a cloud-based field service management platform tailored for trades and service businesses, enabling efficient job scheduling, dispatching, and tracking via digital job tickets. Technicians use a mobile app to access job details, log time, attach photos, capture signatures, and process payments on-site, while office staff manage workflows in real-time. It integrates with accounting tools like QuickBooks and Xero for seamless invoicing and supports inventory and asset management.
Pros
- Robust mobile app for field technicians with offline access
- Real-time GPS tracking and scheduling
- Strong integrations with accounting and payment systems
Cons
- Pricing scales quickly for larger teams or high job volumes
- Reporting features lack depth compared to enterprise tools
- Steeper learning curve for custom forms and automations
Best For
Small to medium trades businesses like plumbers, electricians, and HVAC technicians needing mobile-first job ticketing and dispatching.
Pricing
Starts at $29 AUD/month for up to 5 users (Essentials plan); scales to $249+/month for larger teams with more jobs/users (Professional/Maximum plans); 14-day free trial.
Kickserv
specializedField service CRM with ticketing, dispatching, and reporting tools for small to mid-sized service teams.
Real-time job status updates and GPS tracking directly tied to field tickets for instant office visibility
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses, enabling efficient scheduling, dispatching, and job ticketing. It allows field technicians to create, update, and complete digital tickets via a mobile app, with real-time updates to the office dashboard for better visibility and coordination. The platform also supports invoicing, customer management, and integrations like QuickBooks to streamline end-to-end operations.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Robust mobile app with offline access for field tickets
- Seamless QuickBooks integration for invoicing
Cons
- Limited advanced reporting and analytics
- Customization options are somewhat basic
- Pricing scales quickly for larger teams
Best For
Small to medium field service businesses needing straightforward ticket management and scheduling without complex enterprise features.
Pricing
Starts at $59/user/month (billed annually) for basic plans, with higher tiers like Kickstart at $119 for up to 5 users and custom enterprise pricing.
Workiz
specializedMobile-first field service platform for creating, tracking, and invoicing field tickets efficiently.
Integrated on-site payments and e-signatures via the mobile app
Workiz is an all-in-one field service management software tailored for trades like plumbing, locksmithing, and HVAC, enabling efficient job ticketing, scheduling, and dispatching. It provides mobile apps for technicians to update job status, capture signatures, and process payments on-site, while office users handle customer CRM, invoicing, and reporting. The platform integrates with QuickBooks and offers GPS tracking for real-time fleet visibility.
Pros
- Comprehensive mobile app for field technicians with GPS and payments
- Seamless QuickBooks integration for invoicing and accounting
- Robust scheduling and dispatching with real-time updates
Cons
- Pricing can be steep for small teams
- Steep learning curve for advanced features
- Limited customization in reporting
Best For
Small to mid-sized field service businesses needing integrated ticketing, dispatching, and payment processing.
Pricing
Starts at $65/user/month (Pro plan, billed annually), up to $165/user/month (Unlimited plan); custom enterprise quotes available.
Fergus
specializedTrade-focused field service software with job ticketing, quoting, and profitability tracking.
GPS-stamped Proof of Attendance for verifiable field technician check-ins and time tracking
Fergus is a job management software tailored for trade businesses like electricians, plumbers, and HVAC technicians, focusing on streamlining field operations through job scheduling, dispatching, and ticketing. It offers mobile access for technicians to log timesheets, capture job photos, and generate invoices on-site, with real-time GPS tracking for accountability. The platform integrates deeply with accounting tools like Xero and QuickBooks, making it efficient for small to medium teams handling field service tickets.
Pros
- Intuitive mobile app for field technicians
- Strong integrations with Xero and MYOB
- Real-time job costing and GPS proof of attendance
Cons
- Limited advanced reporting and analytics
- Primarily optimized for Australian/New Zealand markets
- No native CRM or customer portal features
Best For
Small to medium trade businesses in Australia or New Zealand needing simple field ticketing, scheduling, and invoicing.
Pricing
Starts at AU$59/month (billed annually) for basic plan; scales to AU$199/month for premium features with unlimited admins and additional technicians at AU$5 each.
RazorSync
specializedCloud field service management for scheduling, routing, and digital field ticketing.
One-click work order to invoice conversion with on-site payment processing via the mobile app
RazorSync is a cloud-based field service management software tailored for service contractors, enabling efficient scheduling, dispatching, and mobile workforce management. It provides technicians with a robust mobile app for accessing job details, updating statuses, capturing signatures, and processing payments in real-time via GPS tracking and offline capabilities. The platform integrates seamlessly with QuickBooks for invoicing and accounting, helping businesses streamline field ticket creation, tracking, and billing processes.
Pros
- Intuitive mobile app with offline access and GPS tracking for field technicians
- Seamless QuickBooks integration for quick invoicing and payments
- Real-time dispatching and scheduling to optimize technician routes
Cons
- Pricing can be steep for very small teams or startups
- Limited advanced reporting and customization options compared to top competitors
- Occasional mobile app glitches reported by users
Best For
Small to mid-sized field service businesses like HVAC, plumbing, or electrical contractors needing reliable mobile ticketing and dispatching.
Pricing
Starts at $65 per technician/month (billed annually) for the Starter plan; Pro at $85/tech/month and Enterprise custom pricing with more integrations and support.
Conclusion
Evaluating these tools highlights ServiceTitan as the top choice, with a comprehensive platform that covers all field service needs. Housecall Pro and Jobber are strong alternatives—each offering unique strengths in real-time communication or scheduling—showcasing the range of quality options available. Together, the top three demonstrate how modern field service software streamlines operations and boosts efficiency.
Take the next step: explore ServiceTitan to experience its robust features firsthand, and discover why it’s the go-to for optimizing your field service workflow.
Tools Reviewed
All tools were independently evaluated for this comparison