Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform with real-time GPS tracking, intelligent dispatching, scheduling, and customer portals for home service businesses.
- 2#2: Housecall Pro - All-in-one field service software offering scheduling, real-time technician tracking, invoicing, and marketing tools for service professionals.
- 3#3: Jobber - Field service management tool providing job scheduling, GPS tracking, client communication, and automated invoicing for small to mid-sized teams.
- 4#4: Service Fusion - Cloud-based FSM software with advanced dispatching, live GPS tracking, inventory management, and QuickBooks integration for field operations.
- 5#5: FieldEdge - Specialized field service software for HVAC, plumbing, and electrical services featuring real-time tracking, mobile access, and flat-rate pricing.
- 6#6: ServiceM8 - Job management platform with GPS tracking, scheduling, timesheets, and asset management designed for trade and service businesses.
- 7#7: Workiz - Field service solution for locksmiths and pros offering GPS location tracking, smart scheduling, payments, and customer management.
- 8#8: Kickserv - User-friendly field service app for scheduling, dispatching, real-time tracking, and invoicing tailored to small field teams.
- 9#9: Fergus - Trade-focused software providing job scheduling, GPS technician tracking, quoting, and profitability tools for field service operations.
- 10#10: Connecteam - Mobile-first workforce management app with GPS time tracking, scheduling, checklists, and communication for field service teams.
These tools were chosen based on a focus on feature relevance, user experience, reliability, and overall value, ensuring they deliver measurable benefits across scheduling, tracking, communication, and financial management for field service professionals.
Comparison Table
This comparison table explores top field service tracking tools, including ServiceTitan, Housecall Pro, Jobber, Service Fusion, FieldEdge, and more. Readers will gain key insights into features, usability, and practical fit to help choose the right solution for their operations.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform with real-time GPS tracking, intelligent dispatching, scheduling, and customer portals for home service businesses. | enterprise | 9.6/10 | 9.8/10 | 8.7/10 | 9.2/10 |
| 2 | Housecall Pro All-in-one field service software offering scheduling, real-time technician tracking, invoicing, and marketing tools for service professionals. | specialized | 9.1/10 | 9.3/10 | 8.9/10 | 8.7/10 |
| 3 | Jobber Field service management tool providing job scheduling, GPS tracking, client communication, and automated invoicing for small to mid-sized teams. | specialized | 8.6/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 4 | Service Fusion Cloud-based FSM software with advanced dispatching, live GPS tracking, inventory management, and QuickBooks integration for field operations. | specialized | 8.7/10 | 9.2/10 | 8.1/10 | 8.4/10 |
| 5 | FieldEdge Specialized field service software for HVAC, plumbing, and electrical services featuring real-time tracking, mobile access, and flat-rate pricing. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 6 | ServiceM8 Job management platform with GPS tracking, scheduling, timesheets, and asset management designed for trade and service businesses. | specialized | 8.7/10 | 9.0/10 | 9.2/10 | 8.5/10 |
| 7 | Workiz Field service solution for locksmiths and pros offering GPS location tracking, smart scheduling, payments, and customer management. | specialized | 8.2/10 | 8.5/10 | 7.9/10 | 7.6/10 |
| 8 | Kickserv User-friendly field service app for scheduling, dispatching, real-time tracking, and invoicing tailored to small field teams. | specialized | 8.1/10 | 8.0/10 | 8.5/10 | 8.7/10 |
| 9 | Fergus Trade-focused software providing job scheduling, GPS technician tracking, quoting, and profitability tools for field service operations. | specialized | 8.2/10 | 8.4/10 | 8.8/10 | 7.9/10 |
| 10 | Connecteam Mobile-first workforce management app with GPS time tracking, scheduling, checklists, and communication for field service teams. | specialized | 8.1/10 | 7.7/10 | 9.3/10 | 8.6/10 |
Comprehensive field service management platform with real-time GPS tracking, intelligent dispatching, scheduling, and customer portals for home service businesses.
All-in-one field service software offering scheduling, real-time technician tracking, invoicing, and marketing tools for service professionals.
Field service management tool providing job scheduling, GPS tracking, client communication, and automated invoicing for small to mid-sized teams.
Cloud-based FSM software with advanced dispatching, live GPS tracking, inventory management, and QuickBooks integration for field operations.
Specialized field service software for HVAC, plumbing, and electrical services featuring real-time tracking, mobile access, and flat-rate pricing.
Job management platform with GPS tracking, scheduling, timesheets, and asset management designed for trade and service businesses.
Field service solution for locksmiths and pros offering GPS location tracking, smart scheduling, payments, and customer management.
User-friendly field service app for scheduling, dispatching, real-time tracking, and invoicing tailored to small field teams.
Trade-focused software providing job scheduling, GPS technician tracking, quoting, and profitability tools for field service operations.
Mobile-first workforce management app with GPS time tracking, scheduling, checklists, and communication for field service teams.
ServiceTitan
enterpriseComprehensive field service management platform with real-time GPS tracking, intelligent dispatching, scheduling, and customer portals for home service businesses.
AI-driven Dispatcher Console for real-time technician tracking, dynamic scheduling, and job optimization
ServiceTitan is a comprehensive cloud-based platform tailored for home service businesses like HVAC, plumbing, and electrical contractors, offering end-to-end field service management. It excels in tracking technicians via real-time GPS, mobile app updates for job status, dispatching optimization, and performance analytics. The software integrates scheduling, invoicing, CRM, and inventory management to streamline operations and boost profitability.
Pros
- Robust real-time GPS tracking and dispatching for field technicians
- All-in-one platform with CRM, invoicing, and analytics integration
- AI-powered tools for route optimization and performance insights
Cons
- High cost with custom quote-based pricing
- Steep learning curve for smaller teams
- Overwhelming for very small businesses due to feature depth
Best For
Mid-to-large home service companies with 10+ technicians needing enterprise-grade field service tracking and business management.
Pricing
Custom quote-based; typically $265-$500+ per technician/month with annual contracts and minimum user requirements.
Housecall Pro
specializedAll-in-one field service software offering scheduling, real-time technician tracking, invoicing, and marketing tools for service professionals.
Live GPS tracking with geofencing and automated ETA notifications for unmatched field visibility
Housecall Pro is a comprehensive field service management platform tailored for home service businesses like plumbing, HVAC, electrical, and cleaning services. It excels in scheduling, dispatching, and real-time GPS tracking of field technicians, enabling managers to monitor job progress, locations, and ETAs via an intuitive dashboard. Additional features include mobile apps for techs, online booking, invoicing, payments, and integrations with QuickBooks for seamless operations.
Pros
- Robust real-time GPS tracking with location history and geofencing for precise technician monitoring
- Intuitive dispatch board and mobile app that streamline scheduling and job updates
- Seamless integrations with payments, QuickBooks, and marketing tools for end-to-end efficiency
Cons
- Pricing scales quickly with additional users and higher-tier plans
- Some advanced reporting and customization require premium plans
- Occasional reports of mobile app glitches during peak usage
Best For
Small to mid-sized home service businesses needing strong real-time field tracking and dispatching without complex enterprise setups.
Pricing
Starts at $49/user/month (billed annually) for Basic; Essentials at $129/month + $49/user; Max at $229/month + $49/user, with a free trial available.
Jobber
specializedField service management tool providing job scheduling, GPS tracking, client communication, and automated invoicing for small to mid-sized teams.
ClientHub: A self-service portal where clients can request quotes, book appointments, view invoices, and pay online independently.
Jobber is a comprehensive field service management software designed for home service businesses such as landscaping, HVAC, plumbing, and cleaning services. It streamlines operations with features like scheduling, dispatching, real-time GPS tracking, time tracking, invoicing, and client communication tools. The platform includes a robust mobile app for field technicians to update job status, capture signatures, and process payments on-site, while integrating with accounting software like QuickBooks.
Pros
- Intuitive scheduling and dispatching with drag-and-drop calendar
- Real-time GPS tracking and mobile app for field tech efficiency
- Seamless invoicing, payments, and QuickBooks integration
Cons
- Advanced features like route optimization locked in higher tiers
- Pricing can be steep for very small teams or solopreneurs
- Reporting customization is somewhat limited
Best For
Small to mid-sized home service businesses needing an all-in-one solution for scheduling, tracking, and billing field operations.
Pricing
Lite ($69/mo), Core ($169/mo), Connect ($349/mo), Grow ($569/mo) – billed annually; 14-day free trial available.
Service Fusion
specializedCloud-based FSM software with advanced dispatching, live GPS tracking, inventory management, and QuickBooks integration for field operations.
Real-time GPS tracking with geofencing alerts for automated time tracking and arrival notifications
Service Fusion is an all-in-one field service management software tailored for service-based businesses like HVAC, plumbing, and electrical contractors. It provides robust tools for job scheduling, dispatching, real-time GPS tracking of technicians, inventory management, invoicing, and customer relationship management. The platform features a mobile app for field techs to update job statuses, capture signatures, and access job details on the go, helping streamline operations from dispatch to payment.
Pros
- Comprehensive dispatching with drag-and-drop scheduling and real-time GPS tracking
- Strong integrations including QuickBooks, Google Calendar, and payment processors
- Robust mobile app with offline capabilities for technicians
Cons
- Pricing can be steep for small businesses with minimum user requirements
- Steep learning curve for advanced features and customizations
- Reporting tools lack some depth compared to top competitors
Best For
Medium-sized field service companies with 10+ technicians seeking an integrated platform for tracking, scheduling, and billing.
Pricing
Custom quote-based pricing starting at $149/user/month for basic plans, scaling to $300+/user/month for enterprise features; annual contracts offer discounts.
FieldEdge
specializedSpecialized field service software for HVAC, plumbing, and electrical services featuring real-time tracking, mobile access, and flat-rate pricing.
Real-time interactive dispatch board with drag-and-drop scheduling and technician GPS optimization
FieldEdge is a robust field service management software tailored for HVAC, plumbing, electrical, and similar contractors, offering end-to-end tools for scheduling, dispatching, job tracking, and invoicing. It features real-time GPS tracking for technicians, a mobile app for on-site updates, inventory management, and seamless QuickBooks integration to streamline financial workflows. The platform emphasizes efficiency in residential and light commercial service operations, helping businesses reduce paperwork and improve response times.
Pros
- Deep QuickBooks integration for effortless accounting sync
- Powerful mobile app with GPS tracking and real-time dispatching
- Comprehensive tools for scheduling, inventory, and flat-rate pricing
Cons
- Pricing is on the higher end, especially for small teams
- Learning curve for advanced features and custom setups
- Customer support response times can vary
Best For
Small to mid-sized HVAC, plumbing, and electrical contractors needing integrated field tracking and accounting.
Pricing
Custom quote-based pricing, typically starting at $100-$150 per user/month with tiers for features and user count.
ServiceM8
specializedJob management platform with GPS tracking, scheduling, timesheets, and asset management designed for trade and service businesses.
Live job tracking with customer-facing portals showing technician ETAs, progress updates, and completion notifications
ServiceM8 is a cloud-based field service management platform tailored for trade businesses like plumbers, electricians, and HVAC technicians, enabling efficient scheduling, dispatching, and real-time job tracking. It features a robust mobile app for field staff to access job details, log time, capture photos and signatures, and process payments on-site. The software integrates seamlessly with accounting tools such as QuickBooks and Xero, while providing GPS tracking and customer communication portals for enhanced transparency.
Pros
- Intuitive mobile app with offline capabilities for field technicians
- Real-time GPS tracking and ETA updates shared with customers
- Strong integrations with accounting software like Xero and QuickBooks
Cons
- Pricing scales quickly with number of active users and features
- Advanced reporting and customization limited to higher tiers
- Steep learning curve for complex workflows initially
Best For
Small to medium trade businesses needing straightforward scheduling, dispatching, and real-time tracking without enterprise-level complexity.
Pricing
Starts at $29 AUD per active user/month (Basics), up to $149 AUD for Premium; billed monthly or annually with a minimum of 1 user.
Workiz
specializedField service solution for locksmiths and pros offering GPS location tracking, smart scheduling, payments, and customer management.
Real-time GPS fleet tracking with automated arrival/departure notifications and geofencing alerts
Workiz is an all-in-one field service management software tailored for trades like HVAC, plumbing, electrical, and locksmith services. It streamlines operations with scheduling, real-time GPS tracking for technicians, dispatching, invoicing, and payment processing via a robust mobile app. The platform also includes CRM tools, customer portals, and integrations with QuickBooks for seamless financial management.
Pros
- Comprehensive GPS tracking with geofencing and real-time updates
- Strong mobile app for on-site job management and payments
- Excellent QuickBooks integration for invoicing and accounting
Cons
- Pricing can escalate quickly with per-user fees
- Reporting and customization options feel limited for advanced users
- Steeper learning curve for non-tech-savvy teams
Best For
Small to mid-sized field service businesses needing robust tracking and dispatching without enterprise-level complexity.
Pricing
Starter plan at $65/month + $29/user/month; Pro at $165/month + $49/user/month; Enterprise custom pricing.
Kickserv
specializedUser-friendly field service app for scheduling, dispatching, real-time tracking, and invoicing tailored to small field teams.
Customer self-scheduling portal that allows clients to book appointments directly, reducing admin workload
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses, offering tools for job scheduling, dispatching, real-time GPS tracking, and invoicing. It includes a mobile app for technicians to access jobs, update statuses, and capture signatures on-site, along with customer portals for self-scheduling. The platform integrates with QuickBooks and other accounting tools to streamline billing and payments.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Real-time GPS tracking and mobile app for field technicians
- Seamless QuickBooks integration for invoicing and payments
Cons
- Limited advanced reporting and analytics compared to enterprise solutions
- Fewer third-party integrations than top competitors
- Scalability issues for very large teams
Best For
Small to medium-sized field service businesses like HVAC, plumbing, or cleaning companies seeking an affordable, user-friendly tracking solution.
Pricing
Plans start at $59/user/month (Solo), $119/user/month (Team), and $199/user/month (Business), billed annually with a free trial.
Fergus
specializedTrade-focused software providing job scheduling, GPS technician tracking, quoting, and profitability tools for field service operations.
Live Dashboard for real-time visibility into job progress, technician locations, and profitability across all active jobs
Fergus is a cloud-based job management software tailored for trade businesses like plumbers, electricians, and HVAC technicians, focusing on field service operations. It offers real-time job tracking, scheduling, GPS-enabled mobile apps for technicians, time logging, inventory management, and seamless invoicing integrated with tools like Xero. The platform helps streamline fieldwork from quoting to payment, providing business owners with visibility into team performance and job status.
Pros
- Intuitive mobile app with GPS tracking for real-time field updates
- Strong integrations with accounting software like Xero and QuickBooks
- Simple scheduling and dispatching tools that reduce admin time
Cons
- Limited advanced analytics and custom reporting options
- Pricing can become expensive for larger teams with multiple users
- Fewer enterprise-level customization features compared to top competitors
Best For
Small to medium trade businesses seeking straightforward, mobile-first field service tracking without complex setups.
Pricing
Starts at $19/user/month for Essentials plan, $49/user/month for Professional, and custom Enterprise pricing; billed monthly or annually with a free trial.
Connecteam
specializedMobile-first workforce management app with GPS time tracking, scheduling, checklists, and communication for field service teams.
Live GPS location tracking with geofencing that integrates seamlessly with time tracking and task updates for real-time field visibility
Connecteam is a mobile-first employee management platform tailored for frontline and deskless workers, providing tools for scheduling, time tracking, task management, and communication. For field service tracking, it excels in real-time GPS location monitoring, geofenced time clocks, digital forms for job completion, and dispatching via a centralized dashboard. While versatile for operations, it focuses more on workforce coordination than advanced field service specifics like routing optimization or invoicing.
Pros
- Highly intuitive mobile app accessible to non-tech-savvy field workers
- Real-time GPS tracking and geofencing for precise location-based check-ins
- Affordable pricing with a free tier for small teams
Cons
- Lacks advanced route optimization and automated dispatching
- No native CRM, invoicing, or inventory management
- Reporting analytics are basic compared to dedicated FSM tools
Best For
Small to mid-sized field service businesses with deskless teams needing simple, mobile tracking and communication without complex enterprise features.
Pricing
Free for up to 10 users; Essentials plan starts at $29/month for 30 users ($0.50/additional); Premium at $49/month for 30 users; Enterprise custom.
Conclusion
The reviewed tools provide robust solutions for field service management, with ServiceTitan leading as the top choice, offering a comprehensive suite of integrated tools including real-time GPS tracking, intelligent dispatching, and customer portals. Housecall Pro and Jobber follow closely, excelling as strong alternatives tailored to specific operational needs. Together, these platforms showcase the breadth of innovation available for streamlining field service operations.
Take the next step in optimizing your field service workflow—try ServiceTitan today to experience its seamless tracking, scheduling, and management capabilities firsthand.
Tools Reviewed
All tools were independently evaluated for this comparison