Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform for home services with scheduling, dispatching, invoicing, and CRM features.
- 2#2: Jobber - All-in-one software for field service businesses handling quoting, scheduling, invoicing, and customer management.
- 3#3: Housecall Pro - Mobile-first field service app for scheduling, dispatching, payments, and marketing tailored to home service pros.
- 4#4: Salesforce Field Service - Cloud-based field service solution integrated with CRM for intelligent scheduling, mobile worker tools, and asset management.
- 5#5: Dynamics 365 Field Service - AI-powered field service management with predictive maintenance, scheduling, and IoT integration for enterprises.
- 6#6: Service Fusion - End-to-end FSM software offering dispatching, GPS tracking, quickbooks integration, and inventory management.
- 7#7: FieldEdge - Field service software focused on HVAC, plumbing, and electrical with mobile apps, accounting, and reporting.
- 8#8: mHelpDesk - Cloud field service management for job tracking, customer portals, billing, and automated workflows.
- 9#9: Kickserv - Simple field service software for scheduling, routing, invoicing, and QuickBooks integration.
- 10#10: Connecteam - Workforce management app with field service tools for scheduling, time tracking, and task management.
We evaluated these tools based on feature depth, user-friendliness, reliability, and value, ensuring alignment with diverse needs, from home services to enterprise-level asset management and predictive maintenance.
Comparison Table
This comparison table explores top field service tech software tools, such as ServiceTitan, Jobber, Housecall Pro, Salesforce Field Service, Dynamics 365 Field Service, and more, to help readers understand key differences. By examining features, workflows, and capabilities, you’ll gain insights to identify the right tool for their specific needs, from scheduling efficiency to customer management.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform for home services with scheduling, dispatching, invoicing, and CRM features. | enterprise | 9.4/10 | 9.7/10 | 8.1/10 | 8.6/10 |
| 2 | Jobber All-in-one software for field service businesses handling quoting, scheduling, invoicing, and customer management. | specialized | 9.3/10 | 9.5/10 | 9.4/10 | 9.0/10 |
| 3 | Housecall Pro Mobile-first field service app for scheduling, dispatching, payments, and marketing tailored to home service pros. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 4 | Salesforce Field Service Cloud-based field service solution integrated with CRM for intelligent scheduling, mobile worker tools, and asset management. | enterprise | 8.7/10 | 9.4/10 | 7.6/10 | 8.2/10 |
| 5 | Dynamics 365 Field Service AI-powered field service management with predictive maintenance, scheduling, and IoT integration for enterprises. | enterprise | 8.7/10 | 9.3/10 | 7.6/10 | 8.1/10 |
| 6 | Service Fusion End-to-end FSM software offering dispatching, GPS tracking, quickbooks integration, and inventory management. | specialized | 8.4/10 | 8.7/10 | 8.1/10 | 7.9/10 |
| 7 | FieldEdge Field service software focused on HVAC, plumbing, and electrical with mobile apps, accounting, and reporting. | specialized | 8.4/10 | 8.6/10 | 8.2/10 | 8.0/10 |
| 8 | mHelpDesk Cloud field service management for job tracking, customer portals, billing, and automated workflows. | specialized | 8.1/10 | 7.9/10 | 8.4/10 | 8.5/10 |
| 9 | Kickserv Simple field service software for scheduling, routing, invoicing, and QuickBooks integration. | specialized | 8.1/10 | 7.9/10 | 8.5/10 | 8.4/10 |
| 10 | Connecteam Workforce management app with field service tools for scheduling, time tracking, and task management. | enterprise | 8.1/10 | 7.6/10 | 9.3/10 | 8.7/10 |
Comprehensive field service management platform for home services with scheduling, dispatching, invoicing, and CRM features.
All-in-one software for field service businesses handling quoting, scheduling, invoicing, and customer management.
Mobile-first field service app for scheduling, dispatching, payments, and marketing tailored to home service pros.
Cloud-based field service solution integrated with CRM for intelligent scheduling, mobile worker tools, and asset management.
AI-powered field service management with predictive maintenance, scheduling, and IoT integration for enterprises.
End-to-end FSM software offering dispatching, GPS tracking, quickbooks integration, and inventory management.
Field service software focused on HVAC, plumbing, and electrical with mobile apps, accounting, and reporting.
Cloud field service management for job tracking, customer portals, billing, and automated workflows.
Simple field service software for scheduling, routing, invoicing, and QuickBooks integration.
Workforce management app with field service tools for scheduling, time tracking, and task management.
ServiceTitan
enterpriseComprehensive field service management platform for home services with scheduling, dispatching, invoicing, and CRM features.
Profitability Intelligence with KPI tracking like Revenue Per Technician and service agreement optimization
ServiceTitan is a comprehensive cloud-based platform tailored for field service businesses like HVAC, plumbing, and electrical contractors, managing everything from scheduling and dispatching to invoicing, payments, and customer management. It provides technicians with a robust mobile app for real-time job updates, GPS tracking, inventory management, and digital signatures. Business owners benefit from advanced analytics, marketing automation, and integrations with tools like QuickBooks for end-to-end operational efficiency.
Pros
- All-in-one platform covering dispatching, CRM, marketing, and financials
- Powerful mobile app with GPS routing and real-time job data for techs
- Industry-leading analytics for profitability tracking (e.g., Revenue Per Technician)
Cons
- High cost with custom pricing that can be prohibitive for small businesses
- Steep learning curve and lengthy onboarding process
- Overly complex for basic needs, with some features feeling bloated
Best For
Mid-sized to large field service companies seeking a scalable, feature-rich solution to optimize operations and drive profitability.
Pricing
Quote-based pricing, typically $265+ per technician per month, plus one-time implementation fees starting at $10,000+.
Jobber
specializedAll-in-one software for field service businesses handling quoting, scheduling, invoicing, and customer management.
Client Hub, a self-service portal where customers can request bookings, approve quotes, view job history, and pay invoices independently.
Jobber is a cloud-based field service management software designed for home and commercial service businesses like landscaping, HVAC, plumbing, and cleaning companies. It provides end-to-end tools for scheduling jobs, dispatching technicians with GPS tracking, generating quotes and invoices, processing payments, and managing customer communications. The platform emphasizes automation, such as recurring job scheduling and client self-service portals, to boost operational efficiency and profitability.
Pros
- Comprehensive scheduling and dispatching with real-time GPS tracking
- User-friendly mobile app for field technicians
- Strong integrations with QuickBooks, Stripe, and other tools
Cons
- Pricing scales quickly with team size and advanced features
- Reporting customization is somewhat limited
- Steeper learning curve for complex automations
Best For
Small to mid-sized field service businesses needing an all-in-one platform for quoting, scheduling, invoicing, and customer management.
Pricing
Starts at $69/month (Core plan for small teams, annual billing), with tiers up to $349+/month (Grow plan) or custom enterprise pricing based on team size and contacts.
Housecall Pro
specializedMobile-first field service app for scheduling, dispatching, payments, and marketing tailored to home service pros.
Smart Dispatch with AI-powered optimization for real-time technician assignment and route planning
Housecall Pro is a comprehensive field service management platform tailored for home service businesses like plumbing, HVAC, electrical, and cleaning services. It offers drag-and-drop scheduling, real-time dispatching with GPS tracking, a robust mobile app for technicians to manage jobs, capture signatures, and process payments on-site. Additional tools include online booking portals, automated invoicing, QuickBooks integration, and performance analytics to streamline operations and boost profitability.
Pros
- All-in-one platform covering scheduling, dispatching, invoicing, and payments
- Intuitive mobile app with GPS routing and real-time updates for techs
- Strong integrations with QuickBooks, Google, and payment processors
Cons
- Pricing scales quickly with additional technicians and features
- Advanced reporting and customizations locked behind higher tiers
- Occasional mobile app glitches reported during high-volume use
Best For
Small to mid-sized home service businesses seeking an integrated solution for efficient field operations and customer management.
Pricing
Starts at $65/user/month (Basic), up to $229+/user/month (Unlimited); custom enterprise plans available, with add-ons for extra features.
Salesforce Field Service
enterpriseCloud-based field service solution integrated with CRM for intelligent scheduling, mobile worker tools, and asset management.
Einstein AI for intelligent scheduling that automatically optimizes technician assignments based on skills, location, and real-time factors
Salesforce Field Service is a robust, cloud-based platform within the Salesforce ecosystem that streamlines field service operations for dispatching, scheduling, and managing mobile technicians. It offers real-time visibility, inventory management, and customer data integration to enhance efficiency and service quality. Leveraging AI through Einstein for intelligent scheduling, it supports complex workflows across industries like utilities, telecom, and manufacturing.
Pros
- Deep integration with Salesforce CRM for unified customer data and workflows
- AI-powered scheduling and dispatching optimizes technician routes and resource allocation
- Powerful mobile app with offline capabilities and real-time updates for field techs
Cons
- High cost, especially for smaller businesses without existing Salesforce investment
- Steep learning curve and complex customization requiring specialized expertise
- Overly feature-heavy for simple field service needs, leading to setup overhead
Best For
Large enterprises already using Salesforce CRM that require scalable, AI-enhanced field service management with deep analytics.
Pricing
Starts at $25-$100 per user/month as an add-on to Salesforce Service Cloud licenses (which start at $75/user/month); enterprise pricing is custom and often exceeds $200/user/month with implementation fees.
Dynamics 365 Field Service
enterpriseAI-powered field service management with predictive maintenance, scheduling, and IoT integration for enterprises.
Resource Scheduling Optimization (RSO), an AI-powered engine that dynamically reschedules jobs in real-time based on skills, travel time, and priorities.
Dynamics 365 Field Service is a robust, enterprise-grade platform from Microsoft designed to streamline field service operations for service organizations. It offers intelligent scheduling, dispatching, mobile workforce management, inventory tracking, and IoT integration for predictive maintenance. The solution integrates seamlessly with the broader Dynamics 365 ecosystem, CRM, and Power Platform to provide end-to-end visibility and analytics for optimizing service delivery.
Pros
- Advanced AI-driven scheduling and resource optimization
- Comprehensive mobile app with offline capabilities and AR inspections
- Deep integration with Microsoft tools like Teams, Power BI, and IoT Hub
Cons
- Steep learning curve and complex setup for non-Microsoft experts
- High pricing that scales poorly for small teams
- Customization often requires developer involvement
Best For
Large enterprises with distributed field teams seeking scalable, integrated field service management within the Microsoft ecosystem.
Pricing
Starts at $110 per user/month (technician pricing), with additional costs for dispatchers ($95/user/month) and premium add-ons like RSO ($30/user/month); volume discounts available.
Service Fusion
specializedEnd-to-end FSM software offering dispatching, GPS tracking, quickbooks integration, and inventory management.
Real-time GPS tracking with geofencing and automated dispatching for optimal technician routing.
Service Fusion is a comprehensive field service management software tailored for trades like HVAC, plumbing, electrical, and appliance repair. It offers end-to-end tools including drag-and-drop scheduling, real-time GPS dispatching, a mobile app for technicians, automated invoicing, and customer self-service portals. The platform integrates CRM, inventory management, and QuickBooks for streamlined operations from lead capture to payment collection.
Pros
- Powerful all-in-one platform with scheduling, dispatching, and invoicing
- Strong mobile app supporting offline access and real-time updates
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Pricing can be steep for very small teams or startups
- Steeper learning curve for advanced customization
- Customer support response times vary by plan tier
Best For
Small to mid-sized field service businesses in home services needing a robust, integrated workflow solution.
Pricing
Custom quote-based; starts at around $145/user/month (billed annually) for basic plans, with higher tiers up to $300+/user/month.
FieldEdge
specializedField service software focused on HVAC, plumbing, and electrical with mobile apps, accounting, and reporting.
Visual drag-and-drop dispatcher with route optimization and real-time technician status updates
FieldEdge is a cloud-based field service management software designed primarily for HVAC, plumbing, electrical, and appliance service contractors. It provides tools for scheduling, dispatching, technician mobile access, invoicing, and inventory management to streamline daily operations. The platform emphasizes seamless QuickBooks integration and real-time job tracking to improve efficiency and profitability for service businesses.
Pros
- Seamless integration with QuickBooks for effortless accounting
- Robust mobile app with GPS tracking and real-time updates
- Visual drag-and-drop dispatching for efficient scheduling
Cons
- Pricing is quote-based and can be costly for small teams
- Limited advanced AI or automation compared to top competitors
- Occasional reports of mobile app sync delays
Best For
Small to mid-sized HVAC, plumbing, and electrical contractors needing strong dispatching and accounting integration.
Pricing
Quote-based pricing; typically $100-$200 per user/month depending on features and team size.
mHelpDesk
specializedCloud field service management for job tracking, customer portals, billing, and automated workflows.
Visual drag-and-drop scheduler for quick job assignment and rescheduling
mHelpDesk is a cloud-based field service management platform tailored for service businesses like HVAC, plumbing, and electrical contractors. It provides tools for job scheduling, dispatching, technician mobile access, invoicing, and customer management. The software emphasizes real-time updates, GPS tracking, and QuickBooks integration to streamline field operations and improve efficiency.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Robust mobile app with GPS and real-time updates
- Seamless QuickBooks integration for invoicing
Cons
- Limited advanced reporting and analytics
- Fewer third-party integrations compared to top competitors
- Scalability challenges for very large teams
Best For
Small to medium-sized field service businesses seeking an affordable, user-friendly solution for scheduling and mobile dispatching.
Pricing
Starts at $169/month (Basic, up to 3 users), $199/month (Pro, up to 5 users), $349/month (Elite, unlimited users); annual billing offers discounts.
Kickserv
specializedSimple field service software for scheduling, routing, invoicing, and QuickBooks integration.
Drag-and-drop visual scheduler for effortless job assignment and rescheduling
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses such as HVAC, plumbing, and landscaping. It streamlines operations with features like drag-and-drop scheduling, mobile dispatching, job tracking, invoicing, and customer management. The platform includes a robust mobile app for technicians to update job statuses, capture signatures, and access GPS directions in real-time, integrating seamlessly with QuickBooks for accounting.
Pros
- Intuitive drag-and-drop scheduling
- Strong mobile app with GPS and offline access
- Excellent QuickBooks integration for invoicing
Cons
- Limited advanced reporting and analytics
- No native inventory management
- Fewer integrations compared to enterprise competitors
Best For
Small to medium-sized field service businesses seeking an affordable, user-friendly tool for scheduling and basic job management.
Pricing
Starts at $59/user/month (billed annually) for Standard plan, up to $149/user/month for Premier; 14-day free trial available.
Connecteam
enterpriseWorkforce management app with field service tools for scheduling, time tracking, and task management.
Customizable forms and checklists with offline access and digital signatures for on-site job documentation and compliance
Connecteam is a mobile-first all-in-one workforce management platform tailored for non-desk workers, including field service technicians, offering scheduling, time tracking, task management, and communication tools. It enables teams to handle daily operations like job assignments, checklists, forms for inspections, and GPS-based time clocking via an intuitive app. While versatile for frontline teams, it focuses more on operational efficiency and employee engagement than advanced field service dispatching or CRM integration.
Pros
- Highly intuitive mobile app for field workers
- Strong communication and scheduling tools
- GPS time tracking with geofencing and photo verification
Cons
- Lacks advanced dispatching, routing optimization, or inventory management
- No native invoicing, billing, or full CRM capabilities
- Reporting and analytics are basic compared to dedicated FSM software
Best For
Small to medium field service teams needing simple, affordable tools for scheduling, communication, task tracking, and compliance without complex enterprise features.
Pricing
Free for up to 10 users; paid plans start at $29/user/month (Premium, billed annually, min. 10 users), up to $99/user/month (Expert).
Conclusion
After a thorough review, ServiceTitan emerges as the top choice, boasting a comprehensive set of tools for home services scheduling, dispatching, and CRM. Jobber follows with its all-in-one approach, ideal for managing quoting and customer relationships, while Housecall Pro excels with a mobile-first design, integrating payments and marketing seamlessly. Each tool offers distinct strengths, catering to different operational needs.
Evaluate ServiceTitan to unlock its powerful field service management capabilities, or explore Jobber or Housecall Pro to find the perfect fit for your business workflow.
Tools Reviewed
All tools were independently evaluated for this comparison