Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform that optimizes job scheduling, technician dispatching, and customer interactions for home service businesses.
- 2#2: Housecall Pro - All-in-one software for scheduling jobs, managing technicians, invoicing, and payments in field service operations.
- 3#3: Jobber - Streamlines field service scheduling, quoting, invoicing, and client communication for small to medium businesses.
- 4#4: FieldEdge - Powerful dispatching and scheduling tool integrated with QuickBooks for HVAC, plumbing, and electrical service companies.
- 5#5: Service Fusion - Cloud-based solution for job scheduling, routing, inventory management, and CRM tailored to field services.
- 6#6: Kickserv - Simple yet robust field service software for scheduling, dispatching, and tracking jobs with mobile access.
- 7#7: Workiz - Mobile-first platform for real-time job scheduling, technician management, and payment processing in trades.
- 8#8: FieldPulse - User-friendly app for scheduling field jobs, managing teams, and automating workflows for service pros.
- 9#9: SuccessWare21 - Enterprise-grade software for advanced scheduling, dispatching, and flat-rate pricing in specialty trades.
- 10#10: Fergus - Australian-focused tool for job scheduling, quoting, and inventory control in trade businesses.
We selected and ranked these tools based on features like scheduling accuracy, dispatching flexibility, integration potential (e.g., with accounting or CRM systems), ease of use, and overall value, ensuring they cater to diverse field service needs.
Comparison Table
Field service teams rely on robust scheduling software to optimize workflows and meet customer demands; this comparison table explores top tools including ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion, and others, analyzing key features, usability, and suited scenarios for readers.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform that optimizes job scheduling, technician dispatching, and customer interactions for home service businesses. | enterprise | 9.4/10 | 9.8/10 | 8.5/10 | 9.0/10 |
| 2 | Housecall Pro All-in-one software for scheduling jobs, managing technicians, invoicing, and payments in field service operations. | specialized | 9.3/10 | 9.5/10 | 9.1/10 | 8.9/10 |
| 3 | Jobber Streamlines field service scheduling, quoting, invoicing, and client communication for small to medium businesses. | specialized | 8.9/10 | 9.1/10 | 9.0/10 | 8.5/10 |
| 4 | FieldEdge Powerful dispatching and scheduling tool integrated with QuickBooks for HVAC, plumbing, and electrical service companies. | specialized | 8.4/10 | 8.8/10 | 8.0/10 | 7.9/10 |
| 5 | Service Fusion Cloud-based solution for job scheduling, routing, inventory management, and CRM tailored to field services. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 6 | Kickserv Simple yet robust field service software for scheduling, dispatching, and tracking jobs with mobile access. | specialized | 8.1/10 | 8.0/10 | 8.5/10 | 7.9/10 |
| 7 | Workiz Mobile-first platform for real-time job scheduling, technician management, and payment processing in trades. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 7.7/10 |
| 8 | FieldPulse User-friendly app for scheduling field jobs, managing teams, and automating workflows for service pros. | specialized | 8.4/10 | 8.3/10 | 8.8/10 | 8.0/10 |
| 9 | SuccessWare21 Enterprise-grade software for advanced scheduling, dispatching, and flat-rate pricing in specialty trades. | enterprise | 8.1/10 | 8.7/10 | 7.6/10 | 8.0/10 |
| 10 | Fergus Australian-focused tool for job scheduling, quoting, and inventory control in trade businesses. | specialized | 8.1/10 | 8.4/10 | 8.3/10 | 7.7/10 |
Comprehensive field service management platform that optimizes job scheduling, technician dispatching, and customer interactions for home service businesses.
All-in-one software for scheduling jobs, managing technicians, invoicing, and payments in field service operations.
Streamlines field service scheduling, quoting, invoicing, and client communication for small to medium businesses.
Powerful dispatching and scheduling tool integrated with QuickBooks for HVAC, plumbing, and electrical service companies.
Cloud-based solution for job scheduling, routing, inventory management, and CRM tailored to field services.
Simple yet robust field service software for scheduling, dispatching, and tracking jobs with mobile access.
Mobile-first platform for real-time job scheduling, technician management, and payment processing in trades.
User-friendly app for scheduling field jobs, managing teams, and automating workflows for service pros.
Enterprise-grade software for advanced scheduling, dispatching, and flat-rate pricing in specialty trades.
Australian-focused tool for job scheduling, quoting, and inventory control in trade businesses.
ServiceTitan
enterpriseComprehensive field service management platform that optimizes job scheduling, technician dispatching, and customer interactions for home service businesses.
Smart Dispatching with AI-driven optimization for skills, location, and efficiency
ServiceTitan is a leading all-in-one field service management platform tailored for home service businesses like HVAC, plumbing, and electrical contractors. It excels in job scheduling and dispatching with drag-and-drop calendars, skills-based auto-assignment, and real-time GPS tracking for optimized routing. The software integrates scheduling with CRM, invoicing, inventory, and marketing tools to streamline end-to-end operations.
Pros
- Intelligent dispatching with AI-optimized scheduling and skills matching
- Powerful mobile app for technicians with real-time updates and job details
- Seamless integrations with QuickBooks, Google, and other business tools
Cons
- High cost that may not suit small businesses
- Steep learning curve due to extensive features
- Custom pricing lacks transparency upfront
Best For
Mid-to-large home service companies needing comprehensive scheduling integrated with full business management.
Pricing
Custom quote-based pricing, typically $265+ per technician per month plus setup fees.
Housecall Pro
specializedAll-in-one software for scheduling jobs, managing technicians, invoicing, and payments in field service operations.
GoBoard: A visual, real-time dispatch board that optimizes technician routing and job assignments with drag-and-drop simplicity.
Housecall Pro is an all-in-one field service management platform tailored for home service businesses like plumbing, HVAC, electrical, and cleaning services. It excels in job scheduling with drag-and-drop calendars, real-time dispatching via the GoBoard interface, and mobile apps for technicians to update job status on the go. Additional capabilities include online booking, invoicing, payments, QuickBooks integration, and performance analytics to optimize operations.
Pros
- Intuitive drag-and-drop scheduling and dynamic dispatching with real-time GPS tracking
- Robust mobile app for field techs with job updates, photos, and signatures
- Seamless integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Pricing escalates quickly for advanced features and additional users
- Steeper learning curve for complex automations and reporting
- Occasional sync delays reported in mobile app during peak usage
Best For
Growing home service businesses with 5-50 technicians needing scalable scheduling, dispatching, and customer-facing booking tools.
Pricing
Starts at $65/month (billed annually) for Basic (1 user); Essentials $129/month, Max $229/month; enterprise custom pricing.
Jobber
specializedStreamlines field service scheduling, quoting, invoicing, and client communication for small to medium businesses.
Client Hub for self-service job requests, quote approvals, and online payments
Jobber is a cloud-based field service management software designed specifically for home and commercial service businesses like landscaping, HVAC, plumbing, and cleaning services. It excels in job scheduling with drag-and-drop calendars, automated dispatching, and route optimization to maximize technician efficiency. Beyond scheduling, it integrates quoting, invoicing, payments, CRM, and a client portal for seamless operations from booking to completion.
Pros
- Intuitive drag-and-drop scheduling with GPS tracking and route optimization
- All-in-one platform including invoicing, payments, and client communications
- Strong mobile app for real-time job updates and technician productivity
Cons
- Pricing scales quickly for larger teams or advanced features
- Reporting lacks deep customization compared to enterprise tools
- Integration with some accounting software can be clunky
Best For
Small to medium-sized field service businesses needing an user-friendly all-in-one tool for scheduling, billing, and customer management.
Pricing
Starts at $69/month (monthly) or $49/month (annual) for Core plan (1 user); higher tiers like Connect ($169/month), Grow ($349/month), and Pro scale with users and features.
FieldEdge
specializedPowerful dispatching and scheduling tool integrated with QuickBooks for HVAC, plumbing, and electrical service companies.
Visual dispatching console with real-time GPS fleet tracking and automated routing optimization
FieldEdge is a robust field service management software tailored for HVAC, plumbing, electrical, and appliance repair contractors. It provides tools for job scheduling, dispatching, technician routing with GPS tracking, invoicing, and inventory management via a centralized dashboard and mobile app. The platform emphasizes QuickBooks integration and flat-rate pricing to streamline operations for service businesses.
Pros
- Powerful drag-and-drop scheduling and real-time dispatching board
- Comprehensive mobile app with GPS tracking and offline capabilities
- Seamless QuickBooks integration for effortless accounting
Cons
- Pricing can be steep for small teams with per-user costs
- Occasional reports of mobile app glitches and slow loading
- Reporting features lack depth compared to top competitors
Best For
Mid-sized HVAC, plumbing, or electrical contractors needing integrated scheduling, dispatching, and accounting for efficient field operations.
Pricing
Custom quote-based; typically starts at $100-200 per technician per month, plus setup fees and add-ons for advanced features.
Service Fusion
specializedCloud-based solution for job scheduling, routing, inventory management, and CRM tailored to field services.
Automated dispatching with GPS route optimization and technician availability matching
Service Fusion is a comprehensive field service management platform tailored for businesses like HVAC, plumbing, and electrical contractors, focusing on efficient job scheduling and dispatching. It features drag-and-drop scheduling, real-time technician tracking via GPS, and automated route optimization to maximize productivity. The software also integrates CRM, invoicing, inventory management, and a mobile app for field technicians, providing an all-in-one solution for end-to-end operations.
Pros
- Intuitive drag-and-drop scheduling with real-time updates
- Powerful mobile app for technicians with GPS integration
- Seamless QuickBooks and other accounting integrations
Cons
- Pricing can escalate quickly for larger teams
- Steeper learning curve for advanced customization
- Reporting features lack deep flexibility
Best For
Mid-sized field service businesses needing robust scheduling alongside CRM and invoicing in one platform.
Pricing
Starts at $195/month for Starter (up to 3 users), $345/month for Pro, $495/month for Enterprise; annual discounts and custom quotes available.
Kickserv
specializedSimple yet robust field service software for scheduling, dispatching, and tracking jobs with mobile access.
Drag-and-drop visual scheduler with color-coded job views and automated dispatching rules
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses, enabling efficient job scheduling, dispatching, technician management, and invoicing. It features a drag-and-drop calendar for visual scheduling, a mobile app for field technicians to access jobs and update statuses in real-time, and integrations with QuickBooks and other accounting tools. The platform emphasizes simplicity, helping teams reduce administrative time and improve customer communication through automated notifications and customer portals.
Pros
- Intuitive drag-and-drop scheduling interface for quick job assignment
- Robust mobile app with GPS tracking and real-time updates
- Seamless QuickBooks integration for streamlined invoicing and payments
Cons
- Limited advanced reporting and analytics compared to enterprise solutions
- No offline functionality in the mobile app
- Scalability challenges for very large teams with high job volumes
Best For
Small to medium field service businesses like HVAC, plumbing, and landscaping companies seeking an affordable, user-friendly scheduling tool.
Pricing
Starts at $59 per user per month (billed annually) for the Basic plan, with Pro at $99/user/mo and Elite at $149/user/mo; 14-day free trial available.
Workiz
specializedMobile-first platform for real-time job scheduling, technician management, and payment processing in trades.
Real-time customer booking portal with SMS notifications and self-service payments
Workiz is a comprehensive field service management platform designed for service-based businesses like HVAC, plumbing, locksmiths, and cleaning services. It streamlines job scheduling, dispatching, technician tracking via GPS, invoicing, and payments all in one place. The software includes a mobile app for field technicians and customer booking portals to enhance efficiency and customer experience.
Pros
- Drag-and-drop scheduling with real-time dispatching
- GPS tracking and route optimization for technicians
- Seamless QuickBooks integration and on-site payment processing
Cons
- Pricing scales quickly with additional users
- Some advanced customization requires higher tiers
- Occasional reports of mobile app glitches
Best For
Small to mid-sized field service businesses (5-50 technicians) needing integrated scheduling, dispatching, and billing.
Pricing
Starts at $65/month (Rise plan for 1 user), $165/month (Grow for up to 5 users), $329/month (Accelerate for up to 10); custom enterprise pricing available.
FieldPulse
specializedUser-friendly app for scheduling field jobs, managing teams, and automating workflows for service pros.
The real-time Pulse Board scheduler for collaborative drag-and-drop dispatching and instant updates across the team
FieldPulse is a cloud-based field service management software tailored for small to mid-sized service businesses, offering tools for job scheduling, dispatching, technician management, and invoicing. It features a drag-and-drop scheduling interface, a mobile app for field technicians with offline capabilities, and integrations with QuickBooks and other accounting software. The platform also includes CRM functionality, customer portals, and real-time communication to optimize field operations and improve customer satisfaction.
Pros
- Intuitive drag-and-drop scheduling board for easy job assignment
- Robust mobile app with offline access and GPS routing
- Seamless integrations with QuickBooks and payment processors
Cons
- Limited advanced reporting and analytics compared to enterprise tools
- Pricing scales quickly for teams with many users
- Occasional delays in customer support response
Best For
Small to mid-sized field service businesses like HVAC, plumbing, and electrical contractors needing an user-friendly all-in-one scheduling and management solution.
Pricing
Starts at $65/user/month (Essentials), $165/user/month (Professional), $265/user/month (Premier); monthly or annual billing with discounts for annual.
SuccessWare21
enterpriseEnterprise-grade software for advanced scheduling, dispatching, and flat-rate pricing in specialty trades.
Mobile flat-rate pricing catalog enabling technicians to upsell services on-site
SuccessWare21 is a robust field service management software tailored for home service contractors like HVAC, plumbing, and electrical businesses. It provides drag-and-drop scheduling, intelligent dispatching, mobile technician apps, CRM, invoicing, and inventory management to optimize field operations. The platform emphasizes flat-rate pricing and QuickBooks integration for streamlined billing and profitability.
Pros
- Advanced drag-and-drop scheduling and dispatching with GPS tracking
- Powerful mobile app for technicians with offline capabilities
- Built-in flat-rate pricing and upselling tools
Cons
- Dated user interface requiring adaptation
- Steep learning curve and complex initial setup
- Higher pricing suitable mainly for mid-sized businesses
Best For
Mid-sized home service contractors needing comprehensive scheduling, dispatching, and sales tools.
Pricing
Quote-based pricing starting around $195/month for basic plans, scaling with users and modules up to $500+/user/month.
Fergus
specializedAustralian-focused tool for job scheduling, quoting, and inventory control in trade businesses.
Integrated real-time job costing and supplier purchasing directly within the scheduling interface
Fergus is a job management software tailored for trade businesses like electricians, plumbers, and HVAC technicians, focusing on streamlining field service operations. It offers drag-and-drop scheduling, real-time job tracking via a mobile app, and integrated quoting, invoicing, and inventory tools. Designed primarily for small to medium-sized teams in Australia and New Zealand, it emphasizes simplicity and trade-specific workflows to improve efficiency from office to field.
Pros
- Intuitive drag-and-drop scheduling with real-time updates
- Strong mobile app for technicians including GPS check-ins and time tracking
- Seamless integrations with Xero, MYOB, and trade suppliers for purchasing
Cons
- Limited advanced analytics and custom reporting options
- Pricing scales up quickly for larger teams
- Geared more towards AU/NZ markets with fewer global integrations
Best For
Small to medium trade businesses (1-50 technicians) needing straightforward scheduling and job management without enterprise complexity.
Pricing
Solo: $69 AUD/month; Team Lite: $39/user/month (min 3 users); Team Pro: $59/user/month (min 3 users); annual billing discounts available.
Conclusion
After reviewing the strengths of each tool, ServiceTitan leads as the top choice, offering comprehensive management for home service businesses. Close behind, Housecall Pro and Jobber stand out as strong alternatives—Housecall Pro for all-in-one operations and Jobber for small to medium business streamline. Together, these tools demonstrate the best in efficient scheduling, dispatching, and customer interaction, catering to diverse field service needs.
Take the first step to enhancing your field service with ServiceTitan, the leader in optimizing job scheduling, dispatching, and customer management. Try it today to experience improved efficiency and productivity.
Tools Reviewed
All tools were independently evaluated for this comparison