Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform for home service businesses including scheduling, dispatching, invoicing, and CRM.
- 2#2: Housecall Pro - All-in-one software for field service pros handling scheduling, payments, invoicing, and customer management.
- 3#3: Jobber - Field service management tool for small businesses with quoting, scheduling, invoicing, and GPS tracking.
- 4#4: Service Fusion - Cloud-based FSM software for service contractors featuring dispatching, QuickBooks integration, and inventory management.
- 5#5: FieldEdge - Specialized field service software for HVAC, plumbing, and electrical contractors with mobile app and accounting integration.
- 6#6: Kickserv - Simple field service management for scheduling jobs, managing customers, and generating invoices.
- 7#7: mHelpDesk - Field service software providing job tracking, dispatching, invoicing, and QuickBooks sync.
- 8#8: Simpro - Enterprise-grade job management software for field services with project tracking and financials.
- 9#9: Salesforce Field Service - AI-powered field service management integrated with Salesforce CRM for scheduling, mobile worker tools, and analytics.
- 10#10: Dynamics 365 Field Service - Intelligent field service solution from Microsoft with AI scheduling, IoT integration, and resource optimization.
Tools were selected and ranked based on key factors including feature depth, usability, integration potential, and overall value, ensuring relevance for diverse operational needs and business sizes.
Comparison Table
Discover a comparison of top field service company software tools, including ServiceTitan, Housecall Pro, Jobber, Service Fusion, and FieldEdge, designed to optimize operational efficiency. This table outlines key features, pricing structures, and user experiences, empowering readers to find the right solution for their specific business requirements.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform for home service businesses including scheduling, dispatching, invoicing, and CRM. | enterprise | 9.4/10 | 9.8/10 | 7.9/10 | 8.6/10 |
| 2 | Housecall Pro All-in-one software for field service pros handling scheduling, payments, invoicing, and customer management. | specialized | 9.3/10 | 9.5/10 | 9.2/10 | 8.9/10 |
| 3 | Jobber Field service management tool for small businesses with quoting, scheduling, invoicing, and GPS tracking. | specialized | 9.2/10 | 9.4/10 | 9.5/10 | 8.7/10 |
| 4 | Service Fusion Cloud-based FSM software for service contractors featuring dispatching, QuickBooks integration, and inventory management. | specialized | 8.7/10 | 9.0/10 | 8.5/10 | 8.2/10 |
| 5 | FieldEdge Specialized field service software for HVAC, plumbing, and electrical contractors with mobile app and accounting integration. | specialized | 8.7/10 | 9.1/10 | 8.2/10 | 8.4/10 |
| 6 | Kickserv Simple field service management for scheduling jobs, managing customers, and generating invoices. | specialized | 8.1/10 | 8.0/10 | 8.5/10 | 7.9/10 |
| 7 | mHelpDesk Field service software providing job tracking, dispatching, invoicing, and QuickBooks sync. | specialized | 8.3/10 | 8.6/10 | 8.1/10 | 7.8/10 |
| 8 | Simpro Enterprise-grade job management software for field services with project tracking and financials. | enterprise | 8.2/10 | 9.0/10 | 7.5/10 | 7.8/10 |
| 9 | Salesforce Field Service AI-powered field service management integrated with Salesforce CRM for scheduling, mobile worker tools, and analytics. | enterprise | 8.6/10 | 9.1/10 | 7.4/10 | 7.9/10 |
| 10 | Dynamics 365 Field Service Intelligent field service solution from Microsoft with AI scheduling, IoT integration, and resource optimization. | enterprise | 8.2/10 | 9.4/10 | 7.1/10 | 7.6/10 |
Comprehensive field service management platform for home service businesses including scheduling, dispatching, invoicing, and CRM.
All-in-one software for field service pros handling scheduling, payments, invoicing, and customer management.
Field service management tool for small businesses with quoting, scheduling, invoicing, and GPS tracking.
Cloud-based FSM software for service contractors featuring dispatching, QuickBooks integration, and inventory management.
Specialized field service software for HVAC, plumbing, and electrical contractors with mobile app and accounting integration.
Simple field service management for scheduling jobs, managing customers, and generating invoices.
Field service software providing job tracking, dispatching, invoicing, and QuickBooks sync.
Enterprise-grade job management software for field services with project tracking and financials.
AI-powered field service management integrated with Salesforce CRM for scheduling, mobile worker tools, and analytics.
Intelligent field service solution from Microsoft with AI scheduling, IoT integration, and resource optimization.
ServiceTitan
enterpriseComprehensive field service management platform for home service businesses including scheduling, dispatching, invoicing, and CRM.
End-to-end revenue cycle management with dynamic pricing and profit margin tracking
ServiceTitan is a comprehensive, cloud-based field service management platform tailored for home service businesses like HVAC, plumbing, electrical, and appliance repair companies. It streamlines operations through integrated scheduling, dispatching, invoicing, CRM, inventory management, and marketing automation. The software provides real-time insights, mobile apps for technicians, and tools to optimize profitability and customer satisfaction.
Pros
- All-in-one platform covering dispatching, CRM, marketing, and accounting
- Powerful analytics and reporting for revenue optimization
- Robust mobile app with GPS tracking and real-time communication
Cons
- High cost, often prohibitive for small businesses
- Steep learning curve requiring extensive training
- Custom pricing lacks transparency
Best For
Mid-sized to large field service companies with 10+ technicians seeking scalable, enterprise-grade tools to drive growth and efficiency.
Pricing
Custom quote-based pricing starting at $200-$500 per user/month plus setup fees; scales with company size and features.
Housecall Pro
specializedAll-in-one software for field service pros handling scheduling, payments, invoicing, and customer management.
Real-time GPS tracking and automated dispatching with intelligent route optimization
Housecall Pro is a comprehensive field service management software tailored for home service businesses like HVAC, plumbing, electrical, and cleaning companies. It offers tools for scheduling, dispatching, invoicing, payments, and customer management, all integrated into a user-friendly platform with a robust mobile app for technicians. The software also includes marketing automation, QuickBooks integration, and performance analytics to streamline operations and drive growth.
Pros
- Intuitive drag-and-drop scheduling and real-time dispatching
- Seamless mobile app for on-the-go invoicing and payments
- Built-in marketing tools and customer booking portal
Cons
- Pricing scales quickly for larger teams
- Some advanced reporting requires higher tiers
- Customer support can have wait times during peak hours
Best For
Small to mid-sized field service businesses needing an all-in-one platform for efficient scheduling, dispatching, and customer management.
Pricing
Tiered plans starting at $65/month for solo users (Essentials), $129/month for up to 7 users, up to $429/month for larger teams; billed annually with a free trial.
Jobber
specializedField service management tool for small businesses with quoting, scheduling, invoicing, and GPS tracking.
Client Hub: A self-service portal where customers can view quotes, book services, approve jobs, and pay invoices directly, reducing admin workload.
Jobber is a cloud-based field service management software tailored for small to medium-sized home service businesses like HVAC, plumbing, landscaping, and cleaning companies. It provides end-to-end tools for scheduling appointments, dispatching technicians, creating quotes and invoices, processing payments, and managing customer relationships. The platform includes a robust mobile app for field teams and a client hub for self-service booking and payments, helping streamline operations and improve efficiency.
Pros
- Intuitive interface with excellent mobile app for technicians
- Comprehensive scheduling, routing, and GPS tracking capabilities
- Seamless integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Pricing scales quickly with team size and advanced features
- Reporting and analytics are somewhat limited in lower tiers
- Customization options are basic compared to enterprise competitors
Best For
Small to mid-sized field service businesses seeking an user-friendly, all-in-one platform to manage scheduling, invoicing, and client interactions without complex setup.
Pricing
Tiered plans start at $69/month (Core, annual billing) for basic features, scaling to $349+/month (Grow) based on team size, contacts, and advanced tools; monthly billing available at higher rates.
Service Fusion
specializedCloud-based FSM software for service contractors featuring dispatching, QuickBooks integration, and inventory management.
Customer self-scheduling portal enabling clients to book, reschedule, and pay for services online independently
Service Fusion is an all-in-one field service management software tailored for trades like HVAC, plumbing, electrical, and pest control, offering tools for scheduling, dispatching, invoicing, and customer management. It features a drag-and-drop scheduler, mobile apps for technicians with GPS tracking and job updates, automated billing with QuickBooks integration, and inventory control. The platform emphasizes operational efficiency with real-time communication, reporting dashboards, and a customer portal for self-service booking and payments.
Pros
- Intuitive drag-and-drop scheduling and intelligent dispatching
- Robust mobile app with offline capabilities and GPS tracking
- Seamless integrations including QuickBooks and payment processors
Cons
- Pricing scales quickly for larger teams
- Reporting customization is somewhat limited
- Occasional mobile app performance issues reported
Best For
Mid-sized field service businesses seeking comprehensive dispatching, invoicing, and customer self-service tools.
Pricing
Custom quote-based pricing starting at around $195/month for small teams (up to 5 users), with higher tiers for more users and advanced features.
FieldEdge
specializedSpecialized field service software for HVAC, plumbing, and electrical contractors with mobile app and accounting integration.
Drag-and-drop intelligent dispatching with real-time technician GPS and skills-based assignment
FieldEdge is a robust field service management software tailored for HVAC, plumbing, electrical, and appliance repair contractors. It provides end-to-end tools for scheduling, dispatching, technician mobile access, invoicing, and customer relationship management. The platform integrates seamlessly with QuickBooks for accounting and offers real-time GPS tracking to optimize field operations and improve efficiency.
Pros
- Deep QuickBooks integration for seamless accounting
- Powerful mobile app with offline capabilities for technicians
- Advanced dispatching and scheduling with GPS tracking
Cons
- Steep learning curve for new users
- Pricing lacks transparency and can be costly for small teams
- Limited third-party integrations beyond QuickBooks
Best For
Mid-sized service contractors in HVAC, plumbing, or electrical fields needing strong dispatching and accounting integration.
Pricing
Custom quotes typically starting at $150-$300 per user per month, with flat-rate options for smaller teams.
Kickserv
specializedSimple field service management for scheduling jobs, managing customers, and generating invoices.
Drag-and-drop scheduling calendar with real-time technician availability and GPS dispatching
Kickserv is a cloud-based field service management software designed for small to medium-sized service businesses like HVAC, plumbing, and landscaping companies. It streamlines operations through features like drag-and-drop scheduling, mobile dispatching, job tracking, invoicing, and customer relationship management. The platform integrates with QuickBooks and offers real-time GPS tracking to enhance technician efficiency and customer communication.
Pros
- Intuitive drag-and-drop scheduling interface
- Robust mobile app for technicians with GPS tracking
- Seamless QuickBooks integration for invoicing
Cons
- Limited advanced reporting and analytics
- No built-in inventory management
- Customer support can be slow for non-premium users
Best For
Small to medium field service businesses seeking straightforward scheduling, dispatching, and invoicing without complex enterprise features.
Pricing
Starts at $59/user/month (billed annually) for Essential plan; Pro at $99/user/month and Unlimited at $199/user/month with more features and users.
mHelpDesk
specializedField service software providing job tracking, dispatching, invoicing, and QuickBooks sync.
Drag-and-drop visual dispatch board for efficient technician scheduling
mHelpDesk is a cloud-based field service management software designed for businesses like HVAC, plumbing, and electrical services to streamline scheduling, dispatching, invoicing, and customer management. It provides a mobile app for technicians to access job details, update statuses, capture signatures, and process payments on-site. The platform emphasizes real-time GPS tracking and integrations with tools like QuickBooks for seamless operations.
Pros
- Robust scheduling and visual dispatch board
- Strong mobile app with GPS and offline capabilities
- Excellent QuickBooks and payment gateway integrations
Cons
- Pricing scales quickly with users and features
- Reporting and customization options are somewhat limited
- Interface feels dated compared to newer competitors
Best For
Small to medium-sized field service companies seeking an all-in-one solution for dispatching and invoicing without complex setup.
Pricing
Starts at $169/month (billed annually) for up to 5 users; higher tiers from $349/month for advanced features and more users; custom enterprise plans available.
Simpro
enterpriseEnterprise-grade job management software for field services with project tracking and financials.
Advanced asset and maintenance scheduling with predictive maintenance tools
Simpro is a comprehensive job management software tailored for field service companies in trades like HVAC, plumbing, electrical, and maintenance. It streamlines operations with features for scheduling, dispatching, quoting, invoicing, inventory tracking, and asset management. The platform supports mobile apps for technicians, GPS integration, and accounting system connectivity to enhance field productivity and back-office efficiency.
Pros
- Extensive feature set covering full job lifecycle
- Robust mobile app with offline capabilities
- Strong integrations with QuickBooks and Xero
Cons
- Steep learning curve for new users
- Higher pricing for smaller teams
- Interface feels dated in some areas
Best For
Medium to large field service businesses handling complex, multi-stage jobs across multiple locations.
Pricing
Custom quote-based pricing; typically starts at $150-$300 per user/month depending on modules and user count.
Salesforce Field Service
enterpriseAI-powered field service management integrated with Salesforce CRM for scheduling, mobile worker tools, and analytics.
Einstein AI for intelligent scheduling that dynamically optimizes appointments based on skills, travel time, and real-time factors
Salesforce Field Service is a robust, cloud-based field service management solution built on the Salesforce platform, designed to streamline scheduling, dispatching, technician management, and customer service for field operations. It leverages AI-driven optimization for route planning, real-time visibility into work orders, and mobile tools for technicians to access job details, update statuses, and manage inventory on the go. Integrated seamlessly with Salesforce CRM, it enables data-driven insights into service performance, billing, and customer interactions, making it ideal for scaling businesses.
Pros
- Deep integration with Salesforce CRM for unified customer data and workflows
- AI-powered scheduling and dispatching with skills-based matching and route optimization
- Comprehensive mobile app supporting offline access, GPS tracking, and real-time updates
Cons
- High cost, especially for smaller teams without existing Salesforce investment
- Steep learning curve and complex setup requiring customization expertise
- Overly feature-rich for basic field service needs, leading to potential bloat
Best For
Large enterprises or mid-sized field service companies already using Salesforce that require scalable, CRM-integrated operations with advanced analytics.
Pricing
Quote-based pricing starting at ~$25/user/month for basic Field Service, up to $300+/user/month for premium editions with AI features; additional Salesforce licenses required.
Dynamics 365 Field Service
enterpriseIntelligent field service solution from Microsoft with AI scheduling, IoT integration, and resource optimization.
Resource Scheduling Optimization (RSO), an AI-powered engine that dynamically schedules jobs based on skills, travel time, and real-time factors.
Dynamics 365 Field Service is a robust, cloud-based solution from Microsoft designed to streamline field service operations for service organizations. It provides intelligent scheduling, dispatching, work order management, and technician support via a mobile app, with IoT integration for predictive maintenance. Analytics and AI capabilities help optimize resources and improve first-time fix rates, making it ideal for managing complex service workflows.
Pros
- Deep integration with Microsoft ecosystem (Teams, Power BI, Outlook)
- AI-driven Resource Scheduling Optimization for efficient dispatching
- Comprehensive mobile app with offline capabilities and real-time updates
Cons
- Steep learning curve and complex setup requiring expertise
- High licensing and implementation costs
- Overkill for small businesses with simple needs
Best For
Large enterprises with complex, high-volume field service operations already using Microsoft tools.
Pricing
Starts at ~$95/user/month for Field Service license (requires base Dynamics 365 Sales or Customer Service plan); additional costs for implementation and add-ons.
Conclusion
The reviewed tools, from home services to enterprise needs, offer distinct solutions, but ServiceTitan leads as the top choice, integrating scheduling, invoicing, and CRM for seamless operations. Housecall Pro and Jobber stand as strong alternatives, with tailored features for pros and small businesses respectively, ensuring there’s a standout option for most field service teams.
To unlock efficient, streamlined field service management, start with ServiceTitan—its comprehensive platform can transform how you handle jobs, connect with customers, and scale your business, making it the ultimate starting point for success.
Tools Reviewed
All tools were independently evaluated for this comparison