Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform for home service businesses with advanced scheduling, dispatching, invoicing, and CRM features.
- 2#2: Jobber - Field service software that streamlines quoting, scheduling, invoicing, and customer management for service businesses.
- 3#3: Housecall Pro - All-in-one field service app for scheduling jobs, managing payments, and growing home service businesses.
- 4#4: Service Fusion - Cloud-based field service management solution for dispatching, tracking, and billing service operations.
- 5#5: FieldEdge - Field service software tailored for HVAC, plumbing, and electrical contractors with mobile dispatching and flat-rate pricing.
- 6#6: Workiz - Field service management tool offering scheduling, invoicing, QuickBooks integration, and technician tracking.
- 7#7: Kickserv - Simple field service software for job scheduling, customer management, and real-time technician updates.
- 8#8: Synchroteam - Field service management system with dynamic scheduling, GPS tracking, and reporting for service teams.
- 9#9: Fergus - Field service software for trades businesses focusing on job management, quoting, and profitability tracking.
- 10#10: ServiceM8 - Mobile-first field service app for job scheduling, timesheets, and invoicing with Xero integration.
Ranked by depth of core features (scheduling, invoicing, CRM), user-friendliness, performance, and value, ensuring alignment with the unique needs of service businesses.
Comparison Table
Managing field service operations efficiently requires the right software, and this comparison table simplifies the process by breaking down top tools like ServiceTitan, Jobber, Housecall Pro, Service Fusion, FieldEdge, and more. It outlines key features, pricing structures, and use cases to help readers identify the solution that matches their business size, industry, and specific workflow needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform for home service businesses with advanced scheduling, dispatching, invoicing, and CRM features. | enterprise | 9.4/10 | 9.8/10 | 8.2/10 | 8.7/10 |
| 2 | Jobber Field service software that streamlines quoting, scheduling, invoicing, and customer management for service businesses. | specialized | 9.1/10 | 9.2/10 | 9.4/10 | 8.7/10 |
| 3 | Housecall Pro All-in-one field service app for scheduling jobs, managing payments, and growing home service businesses. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 4 | Service Fusion Cloud-based field service management solution for dispatching, tracking, and billing service operations. | specialized | 8.7/10 | 9.1/10 | 8.4/10 | 8.2/10 |
| 5 | FieldEdge Field service software tailored for HVAC, plumbing, and electrical contractors with mobile dispatching and flat-rate pricing. | specialized | 8.4/10 | 8.8/10 | 7.9/10 | 8.0/10 |
| 6 | Workiz Field service management tool offering scheduling, invoicing, QuickBooks integration, and technician tracking. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 7 | Kickserv Simple field service software for job scheduling, customer management, and real-time technician updates. | specialized | 8.1/10 | 8.0/10 | 8.5/10 | 7.7/10 |
| 8 | Synchroteam Field service management system with dynamic scheduling, GPS tracking, and reporting for service teams. | specialized | 8.3/10 | 8.5/10 | 8.2/10 | 8.7/10 |
| 9 | Fergus Field service software for trades businesses focusing on job management, quoting, and profitability tracking. | specialized | 8.5/10 | 8.4/10 | 9.1/10 | 8.6/10 |
| 10 | ServiceM8 Mobile-first field service app for job scheduling, timesheets, and invoicing with Xero integration. | specialized | 8.3/10 | 8.4/10 | 8.7/10 | 7.9/10 |
Comprehensive field service management platform for home service businesses with advanced scheduling, dispatching, invoicing, and CRM features.
Field service software that streamlines quoting, scheduling, invoicing, and customer management for service businesses.
All-in-one field service app for scheduling jobs, managing payments, and growing home service businesses.
Cloud-based field service management solution for dispatching, tracking, and billing service operations.
Field service software tailored for HVAC, plumbing, and electrical contractors with mobile dispatching and flat-rate pricing.
Field service management tool offering scheduling, invoicing, QuickBooks integration, and technician tracking.
Simple field service software for job scheduling, customer management, and real-time technician updates.
Field service management system with dynamic scheduling, GPS tracking, and reporting for service teams.
Field service software for trades businesses focusing on job management, quoting, and profitability tracking.
Mobile-first field service app for job scheduling, timesheets, and invoicing with Xero integration.
ServiceTitan
enterpriseComprehensive field service management platform for home service businesses with advanced scheduling, dispatching, invoicing, and CRM features.
Smart Dispatch with AI-driven optimization for real-time scheduling and route planning
ServiceTitan is a comprehensive, cloud-based platform tailored for field service businesses such as HVAC, plumbing, and electrical contractors. It unifies operations including scheduling, dispatching, invoicing, CRM, and marketing automation into a single system to boost efficiency and revenue. The software provides real-time insights, mobile apps for technicians, and advanced analytics to drive business growth and profitability.
Pros
- All-in-one solution covering dispatching, CRM, and financials
- Powerful mobile app for field technicians with real-time updates
- Advanced reporting and profitability tracking tools
Cons
- High cost with custom enterprise pricing
- Steep learning curve and complex initial setup
- Overkill for very small businesses
Best For
Mid-sized to large field service companies aiming to scale operations across multiple locations.
Pricing
Custom quote-based pricing; typically starts at $300+ per user/month for mid-tier plans, scaling with business size and features.
Jobber
specializedField service software that streamlines quoting, scheduling, invoicing, and customer management for service businesses.
Client Hub, a self-service portal allowing customers to request bookings, view invoices, and make payments independently
Jobber is a cloud-based field service management software tailored for small to medium-sized home service businesses like landscaping, HVAC, plumbing, and cleaning companies. It provides end-to-end tools for scheduling appointments, dispatching technicians, creating quotes and invoices, processing payments, and managing customer relationships. The platform features a robust mobile app for field teams and seamless integrations with accounting tools like QuickBooks.
Pros
- Highly intuitive mobile app for technicians with real-time updates
- Comprehensive all-in-one suite including scheduling, invoicing, and payments
- Excellent QuickBooks integration and customer support
Cons
- Pricing escalates quickly for larger teams
- Limited advanced reporting compared to enterprise competitors
- Some customization options are basic
Best For
Small to medium field service businesses seeking an user-friendly, all-in-one platform to streamline operations without complex setup.
Pricing
Starts at $49/month (Essentials for solo users), with team plans from $169/month (Connect) up to $599+/month (Plus), billed annually for discounts.
Housecall Pro
specializedAll-in-one field service app for scheduling jobs, managing payments, and growing home service businesses.
Real-time GPS dispatching and route optimization for efficient technician management
Housecall Pro is a comprehensive cloud-based platform designed for field service businesses like HVAC, plumbing, electrical, and cleaning services. It streamlines operations with features for scheduling, dispatching, invoicing, payments, and customer management. The software includes a robust mobile app for technicians, real-time GPS tracking, and integrations with tools like QuickBooks for seamless financial management.
Pros
- All-in-one solution covering scheduling, dispatching, invoicing, and payments
- Powerful mobile app with GPS tracking and real-time communication
- Seamless integrations with QuickBooks, Google, and other business tools
Cons
- Pricing can be steep for small businesses or solo operators
- Steep learning curve for advanced customization and reporting
- Customer support response times vary, with some users reporting delays
Best For
Small to mid-sized home service businesses like plumbers, electricians, and HVAC providers needing an integrated platform for growth.
Pricing
Starts at $49/user/month (Basic, billed annually), Essentials at $129/user/month, Max at $229/user/month; additional credit card processing fees apply.
Service Fusion
specializedCloud-based field service management solution for dispatching, tracking, and billing service operations.
Drag-and-drop scheduling board with AI-powered optimization for efficient technician routing and job assignments
Service Fusion is an all-in-one field service management software tailored for service-based businesses like HVAC, plumbing, and electrical contractors. It provides robust tools for scheduling, dispatching, GPS tracking, invoicing, inventory management, and customer relationship management. The platform features a mobile app for technicians, QuickBooks integration, and a customer portal for self-service booking and payments.
Pros
- Comprehensive scheduling and real-time dispatching with GPS integration
- Powerful mobile app supporting offline access and job updates
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Pricing can be steep for very small teams or startups
- Advanced reporting and customizations require higher-tier plans
- Customer support response times can vary during peak periods
Best For
Medium-sized field service companies needing a scalable, all-in-one platform to manage dispatching, billing, and customer interactions efficiently.
Pricing
Starts at $195/month for up to 5 users (Starter plan), with Pro ($345+/month) and Enterprise (custom) tiers scaling by users and features.
FieldEdge
specializedField service software tailored for HVAC, plumbing, and electrical contractors with mobile dispatching and flat-rate pricing.
Deep, bi-directional QuickBooks integration that syncs customers, invoices, payments, and inventory in real-time
FieldEdge is a robust field service management software tailored for contractors in HVAC, plumbing, electrical, and appliance repair sectors. It streamlines operations with features like intelligent dispatching, mobile technician apps, inventory tracking, and automated invoicing. The platform emphasizes QuickBooks integration for seamless accounting and supports service agreements, flat-rate pricing, and customer portals for efficient job management.
Pros
- Seamless QuickBooks integration for automated invoicing and payments
- Powerful mobile app with GPS tracking and real-time updates
- Advanced dispatching board with drag-and-drop scheduling
Cons
- Steep learning curve and outdated interface in some areas
- Pricing is quote-based and can be expensive for small teams
- Limited advanced reporting and analytics compared to top competitors
Best For
Mid-sized field service contractors (10-50 technicians) in HVAC, plumbing, or electrical services needing strong dispatching and accounting integration.
Pricing
Quote-based pricing starting around $115 per user per month, with tiers for additional features like advanced reporting or unlimited users.
Workiz
specializedField service management tool offering scheduling, invoicing, QuickBooks integration, and technician tracking.
Phone-based call booking that allows dispatchers to quickly create and assign jobs from customer calls
Workiz is a cloud-based field service management software tailored for trades like HVAC, plumbing, locksmithing, and appliance repair. It streamlines operations with features for job scheduling, dispatching, invoicing, payments, and CRM. The platform includes a robust mobile app for technicians to manage jobs on the go, track time, and collect signatures and payments.
Pros
- Comprehensive scheduling and real-time dispatching with GPS tracking
- Integrated invoicing and payment processing with QuickBooks sync
- User-friendly mobile app for field technicians
Cons
- Pricing can escalate quickly with add-ons and more users
- Reporting tools lack advanced customization
- Occasional customer support delays reported
Best For
Small to medium-sized field service businesses in home services needing an all-in-one operational hub.
Pricing
Starts at $65/user/month (billed annually) for the basic plan, with Pro at $89/user/month and custom enterprise options; pay-as-you-go available.
Kickserv
specializedSimple field service software for job scheduling, customer management, and real-time technician updates.
Real-time GPS tracking and route optimization integrated into the drag-and-drop scheduler
Kickserv is a cloud-based field service management software designed for small to medium-sized service businesses like HVAC, plumbing, and electrical contractors. It streamlines operations with drag-and-drop scheduling, real-time dispatching, CRM tools, and mobile access for technicians to update jobs, capture signatures, and process payments. The platform integrates seamlessly with QuickBooks for invoicing and accounting, helping teams manage customer relationships and finances efficiently.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Robust mobile app for field technicians
- Seamless QuickBooks integration for invoicing
Cons
- Per-job fees add up for high-volume businesses
- Limited advanced reporting and analytics
- Customer support can be slow during peak times
Best For
Small to mid-sized field service businesses like plumbers, electricians, and landscapers needing straightforward scheduling and mobile dispatching without enterprise-level complexity.
Pricing
Starts at $59/user/month (billed annually) plus $0.59-$0.99 per job; tiers up to $239/user/month for advanced features.
Synchroteam
specializedField service management system with dynamic scheduling, GPS tracking, and reporting for service teams.
Intelligent auto-scheduling engine that optimizes assignments by technician skills, location, and real-time availability
Synchroteam is a cloud-based field service management software tailored for businesses handling on-site services like HVAC, plumbing, and electrical work. It provides tools for job scheduling, real-time dispatching, GPS tracking of technicians, mobile apps for field updates, invoicing, and customer portals. The platform emphasizes operational efficiency, helping teams reduce travel time, improve first-time fix rates, and automate administrative tasks.
Pros
- Intuitive drag-and-drop scheduling with skills-based matching
- Robust mobile app supporting offline access and real-time updates
- Strong integrations with QuickBooks, Xero, and payment gateways
Cons
- Reporting and analytics lack depth compared to enterprise rivals
- Customization options are somewhat limited for complex workflows
- Customer support response times can vary
Best For
Small to medium-sized field service businesses needing affordable, all-in-one scheduling and dispatching without excessive complexity.
Pricing
Starts at €19/user/month (Basic), €29/user/month (Standard), €49/user/month (Pro), with Enterprise custom pricing; 14-day free trial available.
Fergus
specializedField service software for trades businesses focusing on job management, quoting, and profitability tracking.
Real-time job profitability tracking that updates costs, variations, and margins instantly across jobs
Fergus is a cloud-based job management software tailored for trade businesses such as electricians, plumbers, and HVAC technicians. It provides tools for quoting, scheduling, job tracking, invoicing, inventory management, and purchasing, all accessible via a user-friendly web dashboard and mobile app. The platform emphasizes real-time visibility into job costs and profitability, helping field service teams operate efficiently.
Pros
- Intuitive interface praised for quick adoption
- Robust mobile app for field technicians
- Accurate real-time job costing and profitability insights
Cons
- Limited advanced CRM capabilities
- Primarily focused on AU/NZ markets with regional integrations
- Customization options are somewhat restricted
Best For
Small to medium-sized trade businesses in Australia and New Zealand seeking simple, trade-specific field service management.
Pricing
Starts at $49 AUD/user/month (billed annually) for Essentials, up to $99 AUD/user/month for Enterprise.
ServiceM8
specializedMobile-first field service app for job scheduling, timesheets, and invoicing with Xero integration.
Dynamic Live Job Board with drag-and-drop scheduling and real-time updates
ServiceM8 is a cloud-based field service management platform tailored for trades like plumbing, electrical, and HVAC, enabling efficient job scheduling, dispatching, and tracking via a mobile-first app. It facilitates real-time communication between office staff and field technicians, including GPS location tracking, job photos, and notes. The software also handles invoicing, payments, and integrations with accounting tools like QuickBooks and Xero for seamless financial workflows.
Pros
- Intuitive mobile app with offline access for field technicians
- Real-time GPS tracking and job board for efficient dispatching
- Seamless invoicing, payments, and accounting integrations
Cons
- Pricing scales quickly with additional users and features
- Reporting and analytics lack depth compared to enterprise tools
- Limited customization options for complex workflows
Best For
Small to medium trade businesses needing a mobile-centric solution for job management and real-time field coordination.
Pricing
Starts at $39 AUD/month for Essentials (1 office user + techs at $12 each), up to $149 AUD/month for Unlimited, billed annually.
Conclusion
The review of top field service business software reveals that while each tool offers unique value, ServiceTitan leads as the top choice, boasting comprehensive features for home service businesses that simplify scheduling, dispatching, invoicing, and CRM management. Jobber and Housecall Pro are strong alternatives, excelling in streamlining quoting, customer management, and job growth respectively, catering to different operational needs. Ultimately, the right software aligns with business size and priorities, but ServiceTitan’s all-in-one approach sets it apart as the clear leader.
Elevate your field service operations by exploring ServiceTitan—its user-friendly design and robust tools can transform how you schedule, manage, and grow your business, making it a must-try for service professionals.
Tools Reviewed
All tools were independently evaluated for this comparison