Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform for home services with advanced dispatching, scheduling, invoicing, CRM, and marketing tools.
- 2#2: Housecall Pro - All-in-one software for home service pros to handle scheduling, dispatching, payments, and customer communication efficiently.
- 3#3: Jobber - Field service software that streamlines quoting, scheduling, invoicing, and client management for service businesses.
- 4#4: Service Fusion - Cloud-based FSM solution providing dispatching, QuickBooks integration, inventory management, and recurring billing.
- 5#5: Kickserv - User-friendly field service management tool for scheduling jobs, tracking time, invoicing, and managing customers.
- 6#6: FieldEdge - End-to-end field service software designed for HVAC, plumbing, and electrical contractors with mobile apps and accounting integration.
- 7#7: FieldPulse - Mobile-first platform for field service teams to manage jobs, schedules, estimates, and payments on the go.
- 8#8: Salesforce Field Service - Enterprise-grade field service management integrated with CRM for intelligent scheduling, resource allocation, and mobile worker tools.
- 9#9: RazorSync - Mobile workforce management software featuring scheduling, GPS tracking, invoicing, and real-time job updates.
- 10#10: Fergus - Field service software tailored for trade businesses like plumbers and electricians to handle quoting, job tracking, and supplier integration.
Tools were evaluated based on key metrics: feature depth (including scheduling, invoicing, and CRM), user experience (intuitive interfaces and mobile functionality), reliability (track record of performance), and value (alignment of cost with business impact, ensuring strong ROI).
Comparison Table
This comparison table evaluates top field management service software, from ServiceTitan and Housecall Pro to Jobber, Service Fusion, Kickserv, and more, helping readers clarify key features. It simplifies identifying tools tailored to needs like scheduling, invoicing, and customer management, offering a clear overview for informed decisions.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform for home services with advanced dispatching, scheduling, invoicing, CRM, and marketing tools. | enterprise | 9.4/10 | 9.7/10 | 8.2/10 | 8.6/10 |
| 2 | Housecall Pro All-in-one software for home service pros to handle scheduling, dispatching, payments, and customer communication efficiently. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.7/10 |
| 3 | Jobber Field service software that streamlines quoting, scheduling, invoicing, and client management for service businesses. | specialized | 9.1/10 | 9.3/10 | 9.2/10 | 8.7/10 |
| 4 | Service Fusion Cloud-based FSM solution providing dispatching, QuickBooks integration, inventory management, and recurring billing. | specialized | 8.7/10 | 9.2/10 | 8.1/10 | 8.4/10 |
| 5 | Kickserv User-friendly field service management tool for scheduling jobs, tracking time, invoicing, and managing customers. | specialized | 8.4/10 | 8.1/10 | 8.7/10 | 8.3/10 |
| 6 | FieldEdge End-to-end field service software designed for HVAC, plumbing, and electrical contractors with mobile apps and accounting integration. | specialized | 8.4/10 | 8.8/10 | 7.9/10 | 8.1/10 |
| 7 | FieldPulse Mobile-first platform for field service teams to manage jobs, schedules, estimates, and payments on the go. | specialized | 8.6/10 | 8.5/10 | 9.2/10 | 8.3/10 |
| 8 | Salesforce Field Service Enterprise-grade field service management integrated with CRM for intelligent scheduling, resource allocation, and mobile worker tools. | enterprise | 8.4/10 | 9.2/10 | 7.1/10 | 7.6/10 |
| 9 | RazorSync Mobile workforce management software featuring scheduling, GPS tracking, invoicing, and real-time job updates. | specialized | 8.6/10 | 8.7/10 | 9.0/10 | 8.3/10 |
| 10 | Fergus Field service software tailored for trade businesses like plumbers and electricians to handle quoting, job tracking, and supplier integration. | specialized | 8.2/10 | 8.4/10 | 8.8/10 | 7.9/10 |
Comprehensive field service management platform for home services with advanced dispatching, scheduling, invoicing, CRM, and marketing tools.
All-in-one software for home service pros to handle scheduling, dispatching, payments, and customer communication efficiently.
Field service software that streamlines quoting, scheduling, invoicing, and client management for service businesses.
Cloud-based FSM solution providing dispatching, QuickBooks integration, inventory management, and recurring billing.
User-friendly field service management tool for scheduling jobs, tracking time, invoicing, and managing customers.
End-to-end field service software designed for HVAC, plumbing, and electrical contractors with mobile apps and accounting integration.
Mobile-first platform for field service teams to manage jobs, schedules, estimates, and payments on the go.
Enterprise-grade field service management integrated with CRM for intelligent scheduling, resource allocation, and mobile worker tools.
Mobile workforce management software featuring scheduling, GPS tracking, invoicing, and real-time job updates.
Field service software tailored for trade businesses like plumbers and electricians to handle quoting, job tracking, and supplier integration.
ServiceTitan
enterpriseComprehensive field service management platform for home services with advanced dispatching, scheduling, invoicing, CRM, and marketing tools.
Profit Margin Intelligence, which provides real-time visibility into job profitability and pricing optimization
ServiceTitan is an all-in-one field service management platform tailored for home service businesses such as HVAC, plumbing, electrical, and pest control contractors. It streamlines operations through advanced dispatching, scheduling, technician mobile apps, CRM, invoicing, and marketing automation. The software provides deep analytics and profitability insights to help businesses scale efficiently and boost revenue.
Pros
- Powerful dispatching and scheduling with GPS tracking and skill-based routing
- Robust mobile app for technicians enabling real-time updates and job completion
- Advanced reporting and profitability analytics for data-driven decisions
Cons
- High cost with custom pricing that may overwhelm small businesses
- Steep learning curve due to extensive features and customization needs
- Limited flexibility for non-home-service industries
Best For
Mid-to-large home service contractors seeking a scalable, enterprise-grade platform to manage growth and operations.
Pricing
Custom quote-based pricing; typically starts at $300+ per technician/month plus setup fees, scaling with business size.
Housecall Pro
specializedAll-in-one software for home service pros to handle scheduling, dispatching, payments, and customer communication efficiently.
Built-in marketing automation with automated review requests and email/SMS campaigns
Housecall Pro is a comprehensive field service management software tailored for home service businesses like plumbing, HVAC, electrical, and cleaning companies. It offers tools for scheduling, dispatching, invoicing, payments, customer communication, and inventory management, all accessible via a user-friendly mobile app and web dashboard. The platform integrates with QuickBooks and other accounting tools, while also providing marketing automation to help grow businesses.
Pros
- Robust scheduling and real-time GPS dispatching
- Seamless mobile app for field technicians
- Integrated marketing and customer retention tools
Cons
- Higher pricing tiers for advanced features
- Limited customization in reporting for complex needs
- Occasional glitches in mobile GPS tracking
Best For
Small to mid-sized home service businesses seeking an all-in-one platform to streamline field operations and boost profitability.
Pricing
Starts at $65/user/month (billed annually) for Basic plan; Essentials at $129/user/month, Max at $229/user/month; enterprise custom pricing.
Jobber
specializedField service software that streamlines quoting, scheduling, invoicing, and client management for service businesses.
Client Hub, a self-service portal where customers can request services, approve quotes, view invoices, and make payments independently
Jobber is a robust field service management software tailored for home service businesses like landscaping, HVAC, plumbing, and cleaning companies. It provides end-to-end tools for scheduling appointments, dispatching teams with GPS tracking, creating professional quotes and invoices, processing payments, and managing customer relationships. The platform's mobile app enables field technicians to update job statuses in real-time, capture signatures, and attach photos, streamlining operations from office to field.
Pros
- All-in-one solution covering scheduling, invoicing, CRM, and payments
- Intuitive mobile app with offline access and real-time GPS tracking
- Seamless integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Higher pricing tiers become expensive for larger teams
- Advanced reporting and customization limited without add-ons
- Inventory management is basic compared to specialized tools
Best For
Small to mid-sized home service businesses needing a user-friendly, mobile-first platform to manage scheduling, billing, and customer interactions efficiently.
Pricing
Lite: $49/month (1 user); Core: $129/month (up to 7 users); Connect: $249/month (up to 30 users); Grow: custom pricing; annual billing offers discounts.
Service Fusion
specializedCloud-based FSM solution providing dispatching, QuickBooks integration, inventory management, and recurring billing.
Visual drag-and-drop scheduler with color-coded boards, geofencing, and automated technician notifications
Service Fusion is an all-in-one field service management software tailored for HVAC, plumbing, electrical, and appliance repair businesses. It streamlines operations with drag-and-drop scheduling, real-time dispatching, mobile technician apps, invoicing, and CRM tools. The platform also offers inventory tracking, QuickBooks integration, and customer portals for efficient job management from quote to payment.
Pros
- Powerful drag-and-drop scheduling and dispatching with real-time GPS tracking
- Robust mobile app for technicians with offline capabilities
- Seamless QuickBooks integration and automated invoicing
Cons
- Steep learning curve for advanced features
- Higher pricing for small businesses with few technicians
- Occasional reports of slow customer support response times
Best For
Mid-sized field service companies in home services needing comprehensive automation and scalability.
Pricing
Starts at $195/month for up to 4 technicians (Essentials plan), with Pro at $395/month for up to 10, and Enterprise custom pricing; additional users $49/month each.
Kickserv
specializedUser-friendly field service management tool for scheduling jobs, tracking time, invoicing, and managing customers.
Visual drag-and-drop scheduler for quick job assignment and rescheduling
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses, enabling efficient scheduling, dispatching, and job tracking. It provides tools for customer management, invoicing, and payments, with a mobile app that allows technicians to update job status, capture signatures, and access route information in real-time. The platform integrates with QuickBooks and other accounting tools to streamline financial workflows.
Pros
- Intuitive drag-and-drop scheduling interface
- Robust mobile app for field technicians
- Seamless QuickBooks integration for invoicing
Cons
- Limited advanced analytics and reporting
- Scalability issues for large teams
- Occasional glitches in mobile GPS tracking
Best For
Small to medium field service businesses like HVAC, plumbing, and cleaning companies seeking an affordable, straightforward management tool.
Pricing
Starts at $59/user/month (billed annually) for Basic plan, up to $199/user/month for Premium; 14-day free trial available.
FieldEdge
specializedEnd-to-end field service software designed for HVAC, plumbing, and electrical contractors with mobile apps and accounting integration.
Visual drag-and-drop dispatching board with real-time technician availability and skills matching
FieldEdge is a robust field service management software tailored for HVAC, plumbing, electrical, and similar contractors, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app for technicians to access jobs, track time, create estimates, and process payments on-site, while the web dashboard enables real-time oversight. The platform emphasizes QuickBooks integration and service agreement management to streamline operations and boost profitability.
Pros
- Seamless QuickBooks integration for accounting
- Intuitive mobile app with GPS tracking and on-site invoicing
- Advanced dispatching with visual boards and automation
Cons
- Steep initial learning curve and setup time
- Pricing can be high for smaller teams
- Customer support response times vary
Best For
Mid-sized HVAC, plumbing, and electrical contractors needing comprehensive dispatching and financial integration.
Pricing
Custom quotes starting at around $115 per user/month, with tiers for additional features like advanced reporting.
FieldPulse
specializedMobile-first platform for field service teams to manage jobs, schedules, estimates, and payments on the go.
Visual drag-and-drop scheduling board with real-time technician tracking and geolocation
FieldPulse is a cloud-based field service management software tailored for service businesses like HVAC, plumbing, and electrical contractors. It provides tools for scheduling, dispatching, job tracking, invoicing, and payments through an intuitive mobile app and web dashboard. The platform emphasizes real-time communication between office and field teams, with integrations like QuickBooks for streamlined accounting.
Pros
- Intuitive mobile app with offline access for technicians
- Real-time dispatching and drag-and-drop scheduling
- Seamless QuickBooks integration and automated invoicing
Cons
- Higher pricing tiers for advanced features
- Limited advanced reporting and analytics
- Occasional glitches in mobile app reported by users
Best For
Small to mid-sized field service businesses needing a mobile-first solution for efficient scheduling and dispatching.
Pricing
Starts at $65/user/month (Essentials, billed annually); Pro at $165/user/month; Elite at $265/user/month; custom Enterprise pricing.
Salesforce Field Service
enterpriseEnterprise-grade field service management integrated with CRM for intelligent scheduling, resource allocation, and mobile worker tools.
Einstein AI for predictive scheduling and dynamic resource optimization
Salesforce Field Service is a robust field service management platform designed to optimize scheduling, dispatching, and technician performance for service-oriented businesses. Deeply integrated with Salesforce CRM, it offers AI-driven tools for intelligent routing, real-time visibility, and mobile workforce enablement. It streamlines operations from work order management to customer notifications, making it ideal for complex, scalable field operations.
Pros
- Seamless integration with Salesforce CRM for unified customer data
- AI-powered Einstein scheduling for optimized dispatching and efficiency
- Comprehensive mobile app with offline capabilities and real-time updates
Cons
- Steep learning curve and complex implementation requiring expertise
- High cost, especially for smaller businesses without existing Salesforce setup
- Customization can be overwhelming and time-intensive
Best For
Large enterprises with existing Salesforce ecosystems needing advanced, scalable field service management.
Pricing
Starts at $25/user/month (billed annually) as an add-on to Salesforce Service Cloud; enterprise pricing is custom and scales with users/features.
RazorSync
specializedMobile workforce management software featuring scheduling, GPS tracking, invoicing, and real-time job updates.
Offline mobile app functionality allowing technicians to access jobs, update status, and invoice without internet
RazorSync is a cloud-based field service management software tailored for trades like HVAC, plumbing, and electrical services, offering scheduling, dispatching, GPS tracking, and mobile workforce management. It enables real-time job updates, invoicing, and payments directly from the field via intuitive mobile apps that work offline. The platform integrates with QuickBooks and other accounting tools to streamline billing and reporting for small to mid-sized businesses.
Pros
- Robust mobile app with offline capabilities for technicians
- Real-time GPS tracking and dispatching
- Seamless QuickBooks integration for invoicing
Cons
- Limited advanced reporting and analytics
- Customer support can be slow during peak times
- Pricing scales quickly with additional users and features
Best For
Small to medium-sized field service businesses in the trades needing reliable mobile scheduling and dispatching without complex setup.
Pricing
Starts at $55 per user/month for basic plans, up to $125+ for enterprise features; custom quotes available.
Fergus
specializedField service software tailored for trade businesses like plumbers and electricians to handle quoting, job tracking, and supplier integration.
Integrated purchasing module that automates supplier orders and inventory tracking directly from job cards
Fergus is a cloud-based job management platform tailored for trade businesses like electricians, plumbers, and builders, offering tools for quoting, scheduling, timesheeting, invoicing, and purchasing. It features a robust mobile app that enables field technicians to manage jobs on-site, capture signatures, and track time in real-time. The software integrates with accounting tools like Xero and emphasizes simplicity for small to medium-sized operations, primarily serving Australia and New Zealand markets.
Pros
- Intuitive mobile app for field technicians with real-time updates
- Comprehensive job workflow from quote to invoice
- Strong purchasing and supplier management integration
Cons
- Limited advanced reporting and analytics
- Fewer integrations compared to enterprise competitors
- Primarily focused on AU/NZ markets with regional pricing
Best For
Small to medium trade businesses in Australia or New Zealand needing straightforward job and field management without complex enterprise features.
Pricing
Starts at $69 AUD/month for Essentials (1 user), scales to $169 AUD/month for Pro with additional users at $29-$49 each; 14-day free trial available.
Conclusion
After a thorough review of 10 leading field management service tools, ServiceTitan claims the top spot, boasting a comprehensive platform that integrates dispatching, CRM, and marketing seamlessly for home services. While Housecall Pro and Jobber are excellent alternatives—known for efficiency and client management—ServiceTitan’s advanced features make it the ultimate choice. Together, these top three tools showcase the best in field service software, providing businesses with the tools to streamline operations and enhance productivity.
Don’t miss out on optimizing your field service workflow—try ServiceTitan, the top-ranked tool, and experience the difference it can make for your team.
Tools Reviewed
All tools were independently evaluated for this comparison