Quick Overview
- 1#1: Everbridge - Comprehensive critical event management platform delivering mass notifications, threat intelligence, situational awareness, and response orchestration for emergencies.
- 2#2: WebEOC - Web-based emergency operations center software enabling real-time collaboration, resource tracking, and situation reporting across agencies.
- 3#3: Veoci - No-code platform for creating customized emergency management dashboards, workflows, and mobile apps for incident response.
- 4#4: BlackBerry AtHoc - Secure crisis communication system providing multimedia alerts, personnel accountability, and geospatial coordination during incidents.
- 5#5: Resolver - Integrated governance, risk, and compliance platform with advanced incident management, reporting, and analytics for emergencies.
- 6#6: OnSolve - Critical event management solution offering multi-channel notifications, crisis dashboards, and recovery planning tools.
- 7#7: AlertMedia - Threat intelligence-powered communication platform for location-based alerts, two-way messaging, and emergency response.
- 8#8: Rave Mobile Safety - Public safety software suite for mass notifications, blue light emergency phones, and incident management integration.
- 9#9: CrisisGo - Mobile app-based crisis management tool for safe check-ins, real-time alerts, and family reunification during disasters.
- 10#10: ESO Solutions - Fire and EMS software providing CAD, RMS, and analytics for incident dispatch, patient care, and operational efficiency.
We selected and ranked these tools based on their functionality, reliability, user-friendliness, and overall value, ensuring they meet the rigorous demands of real-world emergency operations.
Comparison Table
In today's fast-paced environments, efficient emergency incident management software streamlines response efforts, and this comparison table explores tools like Everbridge, WebEOC, Veoci, BlackBerry AtHoc, Resolver, and more, detailing their key features, integration strengths, and user-focused capabilities to help identify the optimal solution for your needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Everbridge Comprehensive critical event management platform delivering mass notifications, threat intelligence, situational awareness, and response orchestration for emergencies. | enterprise | 9.7/10 | 9.8/10 | 8.9/10 | 8.7/10 |
| 2 | WebEOC Web-based emergency operations center software enabling real-time collaboration, resource tracking, and situation reporting across agencies. | enterprise | 9.1/10 | 9.4/10 | 8.2/10 | 8.7/10 |
| 3 | Veoci No-code platform for creating customized emergency management dashboards, workflows, and mobile apps for incident response. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 4 | BlackBerry AtHoc Secure crisis communication system providing multimedia alerts, personnel accountability, and geospatial coordination during incidents. | enterprise | 8.7/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 5 | Resolver Integrated governance, risk, and compliance platform with advanced incident management, reporting, and analytics for emergencies. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.9/10 |
| 6 | OnSolve Critical event management solution offering multi-channel notifications, crisis dashboards, and recovery planning tools. | enterprise | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 7 | AlertMedia Threat intelligence-powered communication platform for location-based alerts, two-way messaging, and emergency response. | specialized | 8.7/10 | 9.1/10 | 8.5/10 | 7.9/10 |
| 8 | Rave Mobile Safety Public safety software suite for mass notifications, blue light emergency phones, and incident management integration. | enterprise | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 9 | CrisisGo Mobile app-based crisis management tool for safe check-ins, real-time alerts, and family reunification during disasters. | specialized | 8.1/10 | 8.3/10 | 8.7/10 | 7.6/10 |
| 10 | ESO Solutions Fire and EMS software providing CAD, RMS, and analytics for incident dispatch, patient care, and operational efficiency. | enterprise | 8.3/10 | 9.2/10 | 7.4/10 | 8.0/10 |
Comprehensive critical event management platform delivering mass notifications, threat intelligence, situational awareness, and response orchestration for emergencies.
Web-based emergency operations center software enabling real-time collaboration, resource tracking, and situation reporting across agencies.
No-code platform for creating customized emergency management dashboards, workflows, and mobile apps for incident response.
Secure crisis communication system providing multimedia alerts, personnel accountability, and geospatial coordination during incidents.
Integrated governance, risk, and compliance platform with advanced incident management, reporting, and analytics for emergencies.
Critical event management solution offering multi-channel notifications, crisis dashboards, and recovery planning tools.
Threat intelligence-powered communication platform for location-based alerts, two-way messaging, and emergency response.
Public safety software suite for mass notifications, blue light emergency phones, and incident management integration.
Mobile app-based crisis management tool for safe check-ins, real-time alerts, and family reunification during disasters.
Fire and EMS software providing CAD, RMS, and analytics for incident dispatch, patient care, and operational efficiency.
Everbridge
enterpriseComprehensive critical event management platform delivering mass notifications, threat intelligence, situational awareness, and response orchestration for emergencies.
Orchestrated Crisis Management with real-time visual situation boards and automated workflows that coordinate response teams across silos
Everbridge is a leading critical event management platform that enables organizations to prepare for, respond to, and recover from emergencies and disruptions through automated notifications and incident orchestration. It provides mass communication via multiple channels including SMS, voice, email, and digital signage, along with threat intelligence, situation boards, and analytics for real-time decision-making. Designed for scalability, it serves enterprises, governments, and public safety agencies handling everything from natural disasters to cyber incidents.
Pros
- Comprehensive multi-channel mass notification with geo-fencing and person-up capabilities
- Advanced threat intelligence and AI-driven risk monitoring from global sources
- Robust integrations with 500+ systems for seamless workflow orchestration
Cons
- High enterprise-level pricing not ideal for small organizations
- Steep initial learning curve due to extensive customization options
- Occasional reports of mobile app glitches during high-volume events
Best For
Large enterprises, government agencies, and public safety organizations needing scalable, mission-critical incident management for global operations.
Pricing
Custom enterprise subscription pricing, typically starting at $50,000+ annually based on users, modules, and scale; contact sales for quote.
WebEOC
enterpriseWeb-based emergency operations center software enabling real-time collaboration, resource tracking, and situation reporting across agencies.
Federated network for seamless, secure information sharing across independent organizations and jurisdictions
WebEOC, provided by Hexagon, is a mature web-based emergency operations center (EOC) platform designed for real-time collaboration, situational awareness, and resource management during incidents and disasters. It features dynamic status boards, incident logging, GIS integration, and multi-agency information sharing to create a common operating picture. Widely adopted by government agencies, first responders, and emergency management organizations, it supports scalable operations from local events to national crises.
Pros
- Robust real-time collaboration and federated networking across agencies
- Highly customizable boards, forms, and reporting tools
- Proven track record in major incidents with strong GIS and integration capabilities
Cons
- Steep learning curve due to extensive customization options
- User interface feels dated compared to modern SaaS tools
- Enterprise pricing may be prohibitive for small organizations
Best For
Government agencies, large emergency management teams, and multi-jurisdictional operations needing scalable, reliable incident coordination.
Pricing
Custom enterprise licensing; annual subscriptions typically start at $10,000+ based on users, features, and deployment scale—contact Hexagon for quotes.
Veoci
specializedNo-code platform for creating customized emergency management dashboards, workflows, and mobile apps for incident response.
No-code Resilience Platform for rapidly building and deploying mission-critical incident management apps without developers
Veoci is a no-code platform designed for building custom applications tailored to emergency incident management and critical operations. It enables real-time incident reporting, collaboration across teams, resource allocation, and situational awareness via interactive dashboards, maps, and notifications. Organizations use it for crisis response, campus safety, and disaster recovery, with features like mobile apps and offline functionality ensuring reliability in high-stress scenarios.
Pros
- Highly customizable no-code builder for tailored workflows
- Real-time dashboards, maps, and multi-channel notifications
- Robust mobile app with offline capabilities and strong security
Cons
- Pricing is quote-based and can be expensive for smaller organizations
- Learning curve for complex custom app development
- Fewer pre-built templates compared to more specialized competitors
Best For
Mid-to-large organizations like public safety agencies, universities, and enterprises needing flexible, custom emergency management solutions.
Pricing
Custom enterprise pricing upon request; typically subscription-based starting at several thousand dollars per month depending on users and features.
BlackBerry AtHoc
enterpriseSecure crisis communication system providing multimedia alerts, personnel accountability, and geospatial coordination during incidents.
Federated crisis communication enabling secure messaging across organizational boundaries
BlackBerry AtHoc is a robust crisis communication and emergency management platform tailored for high-stakes environments like government and large enterprises. It delivers mass notifications across multiple channels such as SMS, email, voice, push alerts, and IP speakers, while providing tools for incident tracking, geospatial mapping, and personnel accountability. The system supports real-time collaboration and integrates with external sensors for enhanced situational awareness during emergencies.
Pros
- Multi-channel mass notification with high delivery reliability
- Advanced geospatial tools and personnel accountability features
- Proven scalability and security for government/military use
Cons
- Complex setup and steep learning curve for non-experts
- High enterprise-level pricing
- Limited flexibility for small organizations
Best For
Large enterprises, government agencies, and critical infrastructure operators requiring secure, scalable crisis communication.
Pricing
Custom enterprise subscription pricing, typically starting at $50,000+ annually depending on user count and features.
Resolver
enterpriseIntegrated governance, risk, and compliance platform with advanced incident management, reporting, and analytics for emergencies.
Integrated geospatial awareness and critical event management hub for real-time situational intelligence
Resolver is a robust enterprise platform for governance, risk, and compliance (GRC) that excels in incident and emergency management, enabling rapid reporting, response coordination, and post-event analysis. It provides real-time dashboards, multi-channel notifications, mobile apps, and geospatial tools to handle critical incidents effectively. Designed for high-stakes environments, it supports compliance, audits, and scalable workflows across public safety, corporate security, and government sectors.
Pros
- Comprehensive incident workflows with automation and integrations
- Strong real-time collaboration and mobile accessibility
- Advanced analytics and reporting for post-incident insights
Cons
- Steep learning curve for initial setup and customization
- Enterprise pricing lacks transparency and can be costly
- Overly complex for small teams or simple use cases
Best For
Large enterprises, government agencies, and public safety organizations requiring scalable, compliant emergency incident management.
Pricing
Custom enterprise pricing upon request; typically starts at $10,000+ annually based on users, modules, and deployment scale.
OnSolve
enterpriseCritical event management solution offering multi-channel notifications, crisis dashboards, and recovery planning tools.
Veoci's no-code, drag-and-drop builder for creating tailored incident response workflows and dashboards
OnSolve is a comprehensive critical event management platform that enables organizations to detect, communicate, and respond to emergencies through multi-channel notifications, incident collaboration tools, and analytics. Its flagship products like Critical Event Management (CEM) and Veoci provide mass alerting via voice, SMS, email, and more, with geolocation targeting for precise outreach. The software supports end-to-end incident lifecycle management, from planning and response to recovery, making it suitable for high-stakes environments.
Pros
- Highly reliable multi-channel mass notifications with proven 99%+ delivery rates
- Veoci no-code platform for customizable workflows and incident management
- Robust integrations with GIS, CRM, and public safety systems
Cons
- Enterprise pricing lacks transparency and can be costly for mid-sized organizations
- Initial setup and configuration require significant time and expertise
- User interface can feel overwhelming for non-technical users
Best For
Large enterprises, government agencies, and public safety organizations requiring scalable, mission-critical emergency response capabilities.
Pricing
Custom quote-based pricing; enterprise subscriptions typically range from $10,000+ annually depending on user count and features.
AlertMedia
specializedThreat intelligence-powered communication platform for location-based alerts, two-way messaging, and emergency response.
Pulse threat intelligence platform, which provides AI-driven, real-time global event monitoring and automated risk alerts
AlertMedia is a critical event management platform that enables organizations to send mass notifications during emergencies via multi-channel delivery including SMS, voice, email, push notifications, desktop alerts, and social media. It integrates real-time threat intelligence from global sources, geofencing for targeted alerts, and incident management tools for coordination and two-way communication. The software helps businesses prepare, respond to, and recover from crises like natural disasters, active threats, or operational disruptions.
Pros
- Multi-channel mass notifications with geofencing and SmartReach for precise targeting
- Real-time threat intelligence from AI-powered monitoring of global events
- Robust analytics, reporting, and mobile app for on-the-go incident management
Cons
- Enterprise-level pricing is custom and opaque, often expensive for mid-sized organizations
- Overkill for small teams with basic notification needs
- Advanced features require training despite intuitive core interface
Best For
Mid-to-large enterprises with distributed or remote workforces needing rapid, targeted crisis communication and threat monitoring.
Pricing
Custom quote-based pricing; typically starts at several thousand dollars per month depending on user count, features, and scale.
Rave Mobile Safety
enterprisePublic safety software suite for mass notifications, blue light emergency phones, and incident management integration.
Direct integration with over 6,000 PSAPs (Public Safety Answering Points) for automatic 911 location dispatch from mobile apps
Rave Mobile Safety offers a comprehensive platform for emergency incident management, specializing in mass notifications, mobile safety apps, and integrated 911 response tools. It enables organizations to send geo-targeted alerts, facilitate two-way communication during crises, and streamline incident reporting and response coordination. Primarily used in education, enterprise, and public safety sectors, the software helps minimize response times and enhance situational awareness.
Pros
- Powerful mass notification system with geo-fencing and multi-channel delivery
- Seamless integration with 911 dispatch centers for faster emergency response
- Robust mobile apps for personal safety, including panic buttons and location sharing
Cons
- Enterprise-level pricing can be prohibitive for small organizations
- Advanced configuration requires training and technical expertise
- Limited built-in analytics compared to some full-scale incident management competitors
Best For
Large schools, universities, enterprises, and government agencies requiring scalable mass alerting and mobile safety features.
Pricing
Custom quote-based pricing; typically subscription model starting at $2-5 per user/month for basic plans, scaling up for enterprise features.
CrisisGo
specializedMobile app-based crisis management tool for safe check-ins, real-time alerts, and family reunification during disasters.
Bluetooth-enabled Panic Button with beacon integration for instant, location-precise emergency alerts
CrisisGo is a mobile-first emergency communication platform designed for real-time incident management and crisis response. It enables organizations to send instant alerts via text, voice, and app notifications, track user locations with geofencing, and perform rapid accountability checks. Primarily used in schools, workplaces, and public safety scenarios, it integrates panic buttons and beacons for quick activation during emergencies.
Pros
- Intuitive mobile app with fast alert broadcasting and group messaging
- Robust location sharing, geofencing, and panic button integration
- Strong focus on user accountability and check-in features
Cons
- Limited advanced analytics and reporting compared to enterprise tools
- Primarily mobile-centric with fewer desktop management options
- Pricing is custom and can be costly for smaller organizations
Best For
Schools, campuses, and mid-sized organizations needing quick, mobile-based crisis alerts and coordination.
Pricing
Custom quote-based pricing; typically $3-10 per user/month depending on organization size and features.
ESO Solutions
enterpriseFire and EMS software providing CAD, RMS, and analytics for incident dispatch, patient care, and operational efficiency.
Unified data ecosystem that connects CAD, RMS, and ePCR for real-time incident visibility and interoperability
ESO Solutions provides a comprehensive suite of public safety software tailored for emergency incident management, including CAD for dispatch, RMS for records, ePCR for patient care reporting, and analytics tools. It enables seamless data sharing across EMS, fire, and law enforcement agencies to improve response times and decision-making. The platform supports NG911 integration and mobile access for field personnel.
Pros
- Robust integration across dispatch, response, and reporting workflows
- Advanced analytics and reporting for operational insights
- Scalable for agencies of all sizes with NG911 readiness
Cons
- Steep learning curve for new users and complex setup
- Higher pricing suitable mainly for mid-to-large agencies
- Occasional reports of support delays during peak incidents
Best For
Mid-to-large public safety agencies seeking an integrated platform for EMS, fire, and dispatch incident management.
Pricing
Custom enterprise subscription pricing based on agency size, modules, and users; typically starts at $50,000+ annually for mid-sized deployments—contact for quote.
Conclusion
After assessing key features, user needs, and practical effectiveness, Everbridge stands out as the top choice, boasting a comprehensive suite of mass notifications, threat intelligence, and response orchestration tools. WebEOC and Veoci follow strongly, with WebEOC excelling in real-time interagency collaboration and Veoci impressing with its no-code flexibility for custom dashboards—each a standout option based on specific organizational priorities. Together, these top tools underscore the transformative role of technology in emergency incident management, enabling smoother preparedness, response, and recovery.
Start with Everbridge to leverage its all-encompassing platform and elevate your organization's ability to handle emergencies effectively.
Tools Reviewed
All tools were independently evaluated for this comparison