Quick Overview
- 1#1: IBM Maximo - Enterprise asset management platform with predictive maintenance, compliance tracking, and detailed reporting for elevators.
- 2#2: ServiceNow - Facilities Service Management module automates work orders, inspections, and performance reporting for elevator maintenance.
- 3#3: Fiix - Cloud CMMS offering work order management, preventive maintenance scheduling, and customizable elevator reports.
- 4#4: UpKeep - Mobile-first CMMS for real-time elevator inspections, asset tracking, and automated reporting.
- 5#5: MaintainX - Digital work order and inspection tool optimized for field-based elevator reporting and compliance.
- 6#6: Limble CMMS - User-friendly CMMS with asset history, preventive maintenance, and dashboard reporting for elevators.
- 7#7: eMaint - Configurable CMMS for managing elevator work orders, inventory, and regulatory reporting.
- 8#8: Hippo CMMS - Web-based maintenance software for scheduling elevator services and generating detailed reports.
- 9#9: Facilio - AI-powered facilities platform for elevator asset monitoring, work management, and analytics reporting.
- 10#10: ServiceChannel - Service procurement platform automating vendor dispatch and performance reporting for elevator repairs.
We prioritized tools based on elevator-specific functionality (including predictive maintenance, compliance tracking, and real-time reporting), user experience, performance metrics, and overall value, ensuring a balanced list of robust, practical options.
Comparison Table
A comparison of leading elevator reporting software tools, including IBM Maximo, ServiceNow, Fiix, UpKeep, MaintainX, and more, helps identify the best fit for managing elevator maintenance workflows. This table breaks down key features, integration capabilities, and user-friendly design, enabling readers to compare options effectively for their specific needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | IBM Maximo Enterprise asset management platform with predictive maintenance, compliance tracking, and detailed reporting for elevators. | enterprise | 9.7/10 | 9.9/10 | 8.4/10 | 9.2/10 |
| 2 | ServiceNow Facilities Service Management module automates work orders, inspections, and performance reporting for elevator maintenance. | enterprise | 8.5/10 | 9.2/10 | 7.0/10 | 7.8/10 |
| 3 | Fiix Cloud CMMS offering work order management, preventive maintenance scheduling, and customizable elevator reports. | enterprise | 8.4/10 | 8.7/10 | 8.5/10 | 8.0/10 |
| 4 | UpKeep Mobile-first CMMS for real-time elevator inspections, asset tracking, and automated reporting. | specialized | 8.1/10 | 8.0/10 | 9.2/10 | 7.8/10 |
| 5 | MaintainX Digital work order and inspection tool optimized for field-based elevator reporting and compliance. | specialized | 8.1/10 | 7.6/10 | 9.3/10 | 8.7/10 |
| 6 | Limble CMMS User-friendly CMMS with asset history, preventive maintenance, and dashboard reporting for elevators. | enterprise | 7.8/10 | 7.5/10 | 9.1/10 | 8.4/10 |
| 7 | eMaint Configurable CMMS for managing elevator work orders, inventory, and regulatory reporting. | enterprise | 7.6/10 | 7.8/10 | 7.5/10 | 7.4/10 |
| 8 | Hippo CMMS Web-based maintenance software for scheduling elevator services and generating detailed reports. | enterprise | 7.6/10 | 8.1/10 | 7.4/10 | 7.2/10 |
| 9 | Facilio AI-powered facilities platform for elevator asset monitoring, work management, and analytics reporting. | enterprise | 7.8/10 | 8.2/10 | 7.5/10 | 7.6/10 |
| 10 | ServiceChannel Service procurement platform automating vendor dispatch and performance reporting for elevator repairs. | enterprise | 7.4/10 | 7.8/10 | 8.2/10 | 6.9/10 |
Enterprise asset management platform with predictive maintenance, compliance tracking, and detailed reporting for elevators.
Facilities Service Management module automates work orders, inspections, and performance reporting for elevator maintenance.
Cloud CMMS offering work order management, preventive maintenance scheduling, and customizable elevator reports.
Mobile-first CMMS for real-time elevator inspections, asset tracking, and automated reporting.
Digital work order and inspection tool optimized for field-based elevator reporting and compliance.
User-friendly CMMS with asset history, preventive maintenance, and dashboard reporting for elevators.
Configurable CMMS for managing elevator work orders, inventory, and regulatory reporting.
Web-based maintenance software for scheduling elevator services and generating detailed reports.
AI-powered facilities platform for elevator asset monitoring, work management, and analytics reporting.
Service procurement platform automating vendor dispatch and performance reporting for elevator repairs.
IBM Maximo
enterpriseEnterprise asset management platform with predictive maintenance, compliance tracking, and detailed reporting for elevators.
Maximo Monitor's IoT-powered real-time analytics for proactive elevator issue detection and automated regulatory reporting
IBM Maximo is a leading enterprise asset management (EAM) platform that provides robust elevator reporting capabilities through advanced analytics, IoT integration, and compliance tracking for elevator maintenance and operations. It enables real-time monitoring of elevator performance metrics, automated inspection reports, downtime analysis, and regulatory compliance documentation via customizable dashboards and mobile apps. Designed for scalability, it leverages AI-driven insights from IBM Watson to predict failures and optimize reporting workflows across large elevator fleets.
Pros
- Comprehensive reporting and analytics with AI predictions
- Seamless IoT integration for real-time elevator data
- Highly scalable for enterprise-level elevator management
Cons
- Steep learning curve and complex initial setup
- High cost for implementation and licensing
- Overkill for small-scale elevator operations
Best For
Large enterprises and property management firms handling extensive elevator fleets that need advanced, predictive reporting and compliance tools.
Pricing
Subscription-based enterprise pricing, typically $150-$300 per asset/month or custom quotes based on scale; free trial available via IBM.
ServiceNow
enterpriseFacilities Service Management module automates work orders, inspections, and performance reporting for elevator maintenance.
Configuration Management Database (CMDB) for precise elevator asset tracking and dependency mapping in maintenance workflows
ServiceNow is a robust enterprise platform that excels in IT and facilities service management, adaptable for elevator reporting via its Incident Management, Asset Management (CMDB), and Performance Analytics modules. It enables logging of elevator incidents, scheduling maintenance, tracking compliance, and generating detailed reports on uptime, inspections, and downtime trends. Custom workflows can automate escalations, notifications, and integrations with IoT sensors for real-time elevator monitoring.
Pros
- Highly customizable low-code platform for tailored elevator workflows
- Advanced reporting dashboards with AI-driven insights
- Seamless integrations with building management systems and IoT
Cons
- Steep learning curve and lengthy implementation
- Premium pricing not ideal for small facilities
- Overkill for basic reporting needs without customization
Best For
Large enterprises or property management firms needing integrated, scalable elevator incident and compliance reporting across multiple sites.
Pricing
Subscription-based enterprise pricing starts at ~$100/user/month, scaling with modules, users, and customizations; custom quotes required.
Fiix
enterpriseCloud CMMS offering work order management, preventive maintenance scheduling, and customizable elevator reports.
Customizable real-time dashboards for elevator-specific KPIs and predictive maintenance insights
Fiix is a cloud-based CMMS platform designed for maintenance management, including elevator assets, enabling work order tracking, preventive maintenance scheduling, and detailed reporting on performance metrics like uptime, faults, and compliance. It provides customizable dashboards and analytics to generate elevator-specific reports for inspections, repairs, and regulatory adherence. While versatile across industries, it supports elevator teams in streamlining reporting workflows with mobile access and integrations.
Pros
- Robust reporting and analytics for elevator performance tracking
- Intuitive mobile app for on-site reporting
- Scalable asset management for elevator fleets
Cons
- Not specialized for elevator industry nuances like IoT sensor integration
- Advanced reporting requires higher-tier plans
- Initial setup can be time-intensive for custom configurations
Best For
Mid-sized elevator service providers and facilities managers needing integrated CMMS reporting for maintenance and compliance.
Pricing
Starts at $45/user/month (Essentials, billed annually); Professional at $96/user/month; Enterprise custom.
UpKeep
specializedMobile-first CMMS for real-time elevator inspections, asset tracking, and automated reporting.
Real-time customizable dashboards for elevator performance metrics and maintenance analytics
UpKeep is a cloud-based CMMS platform designed for maintenance management, including elevator reporting through asset tracking, work order automation, and customizable reporting tools. It enables teams to schedule inspections, log repairs, monitor downtime, and generate compliance reports with KPIs like MTTR and uptime. Ideal for multi-asset environments, it provides real-time dashboards and mobile access for on-site updates, though it requires customization for elevator-specific needs.
Pros
- Intuitive mobile app for real-time field reporting
- Customizable dashboards and exportable reports
- Strong asset management for tracking multiple elevators
Cons
- Lacks built-in elevator-specific compliance templates (e.g., ASME or TUV)
- Reporting customization can require setup time
- Pricing per user adds up for large teams
Best For
Small to mid-sized elevator maintenance companies needing a versatile CMMS with solid general reporting capabilities.
Pricing
Essential plan at $49/user/month, Professional at $79/user/month, Business at $119/user/month (billed annually); free trial available.
MaintainX
specializedDigital work order and inspection tool optimized for field-based elevator reporting and compliance.
Conversational AI assistant for instant work order creation and smart suggestions during elevator inspections
MaintainX is a mobile-first CMMS platform designed for work order management, preventive maintenance scheduling, and asset tracking, adaptable for elevator maintenance reporting through customizable forms and inspections. It enables technicians to log repairs, downtime, and compliance checks in real-time via a user-friendly app, generating reports on maintenance history and performance metrics. While not elevator-specific, it supports elevator teams in streamlining reporting for inspections and regulatory needs with dashboards and exportable data.
Pros
- Highly intuitive mobile app for real-time field reporting and inspections
- Customizable forms and preventive maintenance scheduling tailored to elevator routines
- Robust analytics dashboards for tracking downtime and repair trends
Cons
- Lacks native elevator-specific compliance templates or regulatory reporting (e.g., ASME A17.1)
- No direct integrations with elevator controllers or IoT sensors
- Advanced custom reports require configuration time
Best For
Small to mid-sized elevator maintenance companies needing an affordable, general-purpose tool for work orders and basic reporting.
Pricing
Free Starter plan; Essentials at $10/user/month (annual), Premium at $25/user/month, Enterprise custom.
Limble CMMS
enterpriseUser-friendly CMMS with asset history, preventive maintenance, and dashboard reporting for elevators.
Drag-and-drop customizable reports for real-time elevator performance analytics without coding
Limble CMMS is a cloud-based computerized maintenance management system designed to streamline asset tracking, work orders, and preventive maintenance for facilities including elevators. It provides customizable reporting tools to generate insights on elevator inspections, downtime, repair history, and compliance metrics. While versatile for general maintenance, it requires configuration to fully optimize for elevator-specific reporting needs like regulatory filings.
Pros
- Highly intuitive interface with quick setup
- Mobile app for on-site elevator reporting and updates
- Flexible reporting dashboards with export options
Cons
- Lacks native elevator industry templates or compliance automations
- Advanced custom reports require some configuration
- Scalability limitations for very large elevator fleets
Best For
Small to mid-sized elevator service companies needing an affordable, easy-to-use CMMS for basic reporting and maintenance tracking.
Pricing
Starts at $20 per technician/month (Essentials plan), scaling to $45+ for Professional/Enterprise with annual billing and free trial.
eMaint
enterpriseConfigurable CMMS for managing elevator work orders, inventory, and regulatory reporting.
Advanced customizable dashboards providing real-time KPI reporting on elevator uptime, repairs, and compliance metrics
eMaint is a cloud-based CMMS (Computerized Maintenance Management System) that supports elevator maintenance teams by managing work orders, preventive maintenance schedules, and asset tracking for elevators. It offers customizable reporting dashboards to generate compliance reports, downtime analysis, and inspection histories essential for elevator operations. With mobile accessibility, technicians can log data in real-time, streamlining reporting for regulatory requirements like ASME A17.1 or local codes. While versatile, it's a general-purpose tool rather than elevator-specific software.
Pros
- Powerful customizable reporting and analytics for maintenance trends
- Mobile app for real-time field data entry and reporting
- Asset management integrates well with preventive maintenance scheduling
Cons
- Lacks specialized elevator features like violation tracking or controller integrations
- Customization and setup can be time-intensive for reporting templates
- Pricing scales quickly for larger teams without elevator-specific ROI
Best For
Mid-sized elevator service companies seeking a general CMMS with strong reporting for compliance and operations tracking.
Pricing
Custom quote-based pricing, typically starting at $65/user/month for basic plans, with enterprise options higher based on assets and users.
Hippo CMMS
enterpriseWeb-based maintenance software for scheduling elevator services and generating detailed reports.
Highly customizable reporting engine that pulls elevator maintenance data into visual dashboards and exportable compliance logs
Hippo CMMS is a cloud-based computerized maintenance management system (CMMS) designed for tracking work orders, assets, and preventive maintenance, which can be adapted for elevator reporting through detailed logs and custom reports. It enables elevator technicians to record inspections, repairs, downtime, and compliance data via a mobile app, generating reports on maintenance history and performance metrics. While versatile for general facilities management, it supports elevator-specific needs like PM scheduling and asset tracking but requires customization for specialized regulatory reporting.
Pros
- Comprehensive asset and work order tracking for elevator maintenance history
- Customizable reporting dashboards for downtime and compliance insights
- Mobile app supports real-time field reporting and scheduling
Cons
- Not specialized for elevator-specific metrics like door cycles or ride quality
- Steep learning curve for custom report setup
- Pricing can be high for small elevator-focused teams
Best For
Facilities maintenance teams managing elevators as part of broader asset portfolios needing robust general CMMS reporting.
Pricing
Starts at $297/month for the Professional plan (5 users), scaling to $597/month for Unlimited; custom enterprise quotes available.
Facilio
enterpriseAI-powered facilities platform for elevator asset monitoring, work management, and analytics reporting.
AI-powered predictive analytics that forecasts elevator failures using IoT data
Facilio is an AI-powered Connected CMMS platform designed for facilities management, offering robust reporting tools for elevator systems as part of its asset management suite. It provides real-time monitoring, predictive maintenance analytics, and customizable dashboards to track elevator performance, downtime, faults, and compliance metrics. The software integrates IoT sensors for proactive issue detection and generates detailed reports to streamline operations and reduce costs.
Pros
- AI-driven predictive maintenance reduces elevator downtime
- Real-time dashboards and customizable reporting for performance insights
- Seamless IoT integration for comprehensive asset monitoring
Cons
- Primarily a general facilities platform, not elevator-specific
- Setup requires integrations for full IoT functionality
- Enterprise pricing lacks transparent tiers for smaller users
Best For
Facilities managers in multi-asset buildings seeking integrated AI analytics and reporting for elevators alongside other building systems.
Pricing
Custom enterprise pricing based on assets and users; typically starts at $5,000+/year with quotes required.
ServiceChannel
enterpriseService procurement platform automating vendor dispatch and performance reporting for elevator repairs.
Intelligent vendor performance scoring and automated SLA reporting
ServiceChannel is a comprehensive facilities service management platform that automates work order creation, vendor procurement, and performance tracking for maintenance services, including elevator repairs and inspections. It provides customizable reporting dashboards to monitor key metrics such as response times, completion rates, costs, and SLA compliance specific to elevator service calls. While versatile across multiple service categories, its reporting tools help facilities managers generate insights for elevator uptime and vendor accountability.
Pros
- Robust analytics and customizable dashboards for service performance tracking
- Integrated vendor marketplace for quick elevator service dispatching
- Mobile app for real-time reporting and updates
Cons
- Not specialized for elevator-specific compliance like DOA inspections or regulatory filings
- Enterprise-level pricing limits accessibility for smaller operations
- Setup and customization can require significant initial configuration
Best For
Large facilities or property management firms needing integrated reporting across multiple maintenance services including elevators.
Pricing
Custom enterprise pricing, typically starting at $5,000+ per month based on users, services, and scale.
Conclusion
Evaluating the top 10 elevator reporting software tools reveals a clear leader in IBM Maximo, renowned for its enterprise asset management, predictive maintenance, and detailed compliance reporting. ServiceNow and Fiix stand out as strong alternatives, with ServiceNow excelling in work order and inspection automation, and Fiix offering customizable reporting to suit unique operational needs. Together, these platforms prove instrumental in elevating elevator maintenance efficiency and safety.
Take the first step toward smarter elevator management by testing IBM Maximo, or explore ServiceNow or Fiix to find the best fit for your workflow—either choice promises streamlined operations and better insights.
Tools Reviewed
All tools were independently evaluated for this comparison
