Quick Overview
- 1#1: Otis ONE - Cloud-based IoT platform delivering real-time monitoring, predictive maintenance, and performance analytics for elevators.
- 2#2: Schindler PORT - Predictive maintenance technology using IoT for optimizing elevator performance and reducing downtime.
- 3#3: KONE 24/7 Connected Services - Remote monitoring service ensuring elevator uptime with proactive alerts and fast service dispatch.
- 4#4: TK Elevator MAX - Digital platform providing remote access, data analytics, and predictive maintenance for elevators.
- 5#5: NECS ElevatorOS - Cloud-based SaaS for elevator traffic management, dispatching, monitoring, and analytics.
- 6#6: Johnson Controls OpenBlue Elevators - AI-driven enterprise solution for connected elevator operations, security, and energy optimization.
- 7#7: Honeywell Forge Building Operating System - Cloud platform for building management including elevator monitoring and predictive maintenance.
- 8#8: Siemens Desigo CC - Integrated building management system for supervising and controlling elevators centrally.
- 9#9: Schneider Electric EcoStruxure Building Operation - Open digital platform for elevator integration, automation, and operational analytics in buildings.
- 10#10: IBM Maximo - Enterprise asset management suite supporting predictive maintenance and work orders for elevators.
We prioritized tools based on feature robustness (including predictive capabilities and data analytics), platform reliability, user-friendly design, and value for money, ensuring alignment with varying building sizes and operational demands.
Comparison Table
This comparison table examines the core features, operational efficiency, and user-centric design of top elevator management software tools, including Otis ONE, Schindler PORT, KONE 24/7 Connected Services, TK Elevator MAX, NECS ElevatorOS, and additional platforms. It equips readers with a clear overview of each solution's strengths, integration capabilities, and practical applications to help them select the most suitable tool for their needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Otis ONE Cloud-based IoT platform delivering real-time monitoring, predictive maintenance, and performance analytics for elevators. | specialized | 9.6/10 | 9.8/10 | 9.3/10 | 9.4/10 |
| 2 | Schindler PORT Predictive maintenance technology using IoT for optimizing elevator performance and reducing downtime. | specialized | 9.2/10 | 9.5/10 | 8.7/10 | 8.9/10 |
| 3 | KONE 24/7 Connected Services Remote monitoring service ensuring elevator uptime with proactive alerts and fast service dispatch. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 4 | TK Elevator MAX Digital platform providing remote access, data analytics, and predictive maintenance for elevators. | specialized | 8.4/10 | 9.2/10 | 7.8/10 | 7.9/10 |
| 5 | NECS ElevatorOS Cloud-based SaaS for elevator traffic management, dispatching, monitoring, and analytics. | specialized | 8.0/10 | 8.4/10 | 7.6/10 | 7.8/10 |
| 6 | Johnson Controls OpenBlue Elevators AI-driven enterprise solution for connected elevator operations, security, and energy optimization. | enterprise | 7.8/10 | 8.5/10 | 7.2/10 | 7.4/10 |
| 7 | Honeywell Forge Building Operating System Cloud platform for building management including elevator monitoring and predictive maintenance. | enterprise | 7.4/10 | 7.8/10 | 6.9/10 | 7.1/10 |
| 8 | Siemens Desigo CC Integrated building management system for supervising and controlling elevators centrally. | enterprise | 7.6/10 | 8.1/10 | 6.9/10 | 7.2/10 |
| 9 | Schneider Electric EcoStruxure Building Operation Open digital platform for elevator integration, automation, and operational analytics in buildings. | enterprise | 7.6/10 | 7.8/10 | 6.7/10 | 7.2/10 |
| 10 | IBM Maximo Enterprise asset management suite supporting predictive maintenance and work orders for elevators. | enterprise | 7.4/10 | 8.7/10 | 6.2/10 | 6.8/10 |
Cloud-based IoT platform delivering real-time monitoring, predictive maintenance, and performance analytics for elevators.
Predictive maintenance technology using IoT for optimizing elevator performance and reducing downtime.
Remote monitoring service ensuring elevator uptime with proactive alerts and fast service dispatch.
Digital platform providing remote access, data analytics, and predictive maintenance for elevators.
Cloud-based SaaS for elevator traffic management, dispatching, monitoring, and analytics.
AI-driven enterprise solution for connected elevator operations, security, and energy optimization.
Cloud platform for building management including elevator monitoring and predictive maintenance.
Integrated building management system for supervising and controlling elevators centrally.
Open digital platform for elevator integration, automation, and operational analytics in buildings.
Enterprise asset management suite supporting predictive maintenance and work orders for elevators.
Otis ONE
specializedCloud-based IoT platform delivering real-time monitoring, predictive maintenance, and performance analytics for elevators.
Predictive Service powered by AI, which anticipates failures days in advance to drastically reduce unplanned downtime.
Otis ONE is a cutting-edge IoT-based platform from Otis Elevator Company for remote monitoring, management, and maintenance of elevators. It provides real-time performance data, predictive analytics, and remote diagnostics to minimize downtime and optimize operations. Building owners and service teams access insights through a web portal and mobile app, enabling proactive maintenance and enhanced safety.
Pros
- Advanced predictive maintenance using AI and machine learning
- Real-time monitoring and remote access for quick issue resolution
- Seamless integration with Otis hardware for superior reliability
Cons
- Primarily optimized for Otis elevators, limiting multi-brand compatibility
- Premium enterprise pricing without public tiered options
- Requires initial hardware retrofitting for full functionality
Best For
Enterprise-level property managers and building owners with Otis elevators seeking top-tier predictive maintenance and analytics.
Pricing
Custom subscription-based pricing per elevator or building, typically starting at several hundred dollars monthly for enterprise deployments.
Schindler PORT
specializedPredictive maintenance technology using IoT for optimizing elevator performance and reducing downtime.
AI-powered predictive maintenance that forecasts component failures days in advance using machine learning on IoT sensor data
Schindler PORT is a cloud-based IoT platform designed for comprehensive elevator management, providing real-time monitoring, predictive maintenance, and performance optimization for Schindler elevators. It uses AI and data analytics to predict failures, analyze traffic patterns, and improve energy efficiency, reducing downtime and operational costs. The system integrates seamlessly with Schindler's hardware ecosystem, offering dashboards for remote management and service dispatching.
Pros
- Advanced AI-driven predictive maintenance minimizes unplanned downtime
- Real-time traffic analysis and energy optimization for better efficiency
- Seamless integration with Schindler elevators and mobile app accessibility
Cons
- Limited compatibility primarily with Schindler hardware
- Complex initial setup requiring professional installation
- Pricing details are opaque and customized for enterprises
Best For
Property managers and facility operators in large commercial high-rises with Schindler elevators seeking predictive insights and remote oversight.
Pricing
Custom enterprise subscription, typically $50-150 per elevator/month plus setup fees, scaled by building size and features.
KONE 24/7 Connected Services
specializedRemote monitoring service ensuring elevator uptime with proactive alerts and fast service dispatch.
AI-driven predictive fault detection that anticipates issues days in advance using machine learning algorithms
KONE 24/7 Connected Services is a comprehensive IoT-based platform for remote monitoring and predictive maintenance of elevators and escalators. It leverages AI and real-time data analytics to detect faults early, optimize performance, and minimize unplanned downtime through proactive servicing. Building managers gain access to dashboards with performance insights, automatic alerts, and 24/7 remote support from KONE technicians.
Pros
- Advanced AI-powered predictive maintenance reduces downtime by up to 50%
- 24/7 remote monitoring with rapid technician response times
- Detailed analytics and customizable dashboards for performance tracking
Cons
- Primarily optimized for KONE hardware, limiting flexibility with third-party elevators
- Setup requires compatible IoT sensors, adding initial costs
- Pricing can be premium for smaller installations
Best For
Property managers and building owners with KONE elevators who prioritize predictive maintenance and operational reliability in high-traffic commercial environments.
Pricing
Subscription-based service contract; typically $300-$800 per elevator annually, depending on building size and service tier (custom quotes required).
TK Elevator MAX
specializedDigital platform providing remote access, data analytics, and predictive maintenance for elevators.
AI-powered predictive maintenance that uses machine learning to forecast component failures days in advance
TK Elevator MAX is a cloud-based IoT platform designed specifically for managing TK Elevator installations, offering real-time monitoring of elevator performance, health, and usage. It leverages AI-driven predictive maintenance to anticipate faults, optimize energy consumption, and provide detailed analytics on traffic patterns and passenger flow. The software enables remote access via mobile apps, automated service requests, and integration with building management systems for enhanced operational efficiency.
Pros
- Advanced AI predictive maintenance reduces downtime significantly
- Seamless integration with TK Elevator hardware for reliable data accuracy
- Comprehensive analytics dashboard for traffic and energy optimization
Cons
- Limited compatibility with non-TK Elevator systems
- Steep learning curve for non-technical users
- Pricing lacks transparency and is enterprise-focused
Best For
Large commercial building owners and property managers with existing TK Elevator fleets seeking IoT-driven predictive insights.
Pricing
Custom enterprise subscription starting at around $50-100 per elevator/month, with quotes required based on scale and features.
NECS ElevatorOS
specializedCloud-based SaaS for elevator traffic management, dispatching, monitoring, and analytics.
Integrated voice dispatch system with hands-free emergency communication
NECS ElevatorOS is a cloud-based IoT platform designed for comprehensive elevator management, focusing on communication, dispatching, and monitoring in commercial and multi-tenant buildings. It integrates voice dispatch, real-time fault detection, predictive maintenance alerts, and security features to optimize operations and passenger safety. The software supports retrofit installations on existing elevators and scales for portfolios of various sizes.
Pros
- Strong focus on voice communication and dispatch integration
- Reliable real-time monitoring and predictive maintenance
- Seamless scalability for multi-site property portfolios
Cons
- Setup requires hardware integration which can be complex
- Pricing lacks transparency and is quote-based
- Limited advanced analytics compared to top competitors
Best For
Property managers and building owners of mid-to-large commercial buildings needing robust communication and basic IoT monitoring.
Pricing
Custom subscription pricing per elevator, typically $50-150/month depending on features and scale; quote required.
Johnson Controls OpenBlue Elevators
enterpriseAI-driven enterprise solution for connected elevator operations, security, and energy optimization.
AI-driven predictive maintenance that uses machine learning to forecast failures and schedule proactive service.
Johnson Controls OpenBlue Elevators is an enterprise-grade IoT platform for managing elevator fleets in commercial buildings, offering real-time monitoring, predictive maintenance, and remote diagnostics. It leverages AI and machine learning to optimize performance, reduce downtime, and enhance energy efficiency across portfolios. Integrated within the broader OpenBlue smart building ecosystem, it supports seamless data sharing with other building systems for holistic operations.
Pros
- Advanced AI-powered predictive maintenance reduces unplanned downtime
- Scalable for large portfolios with robust IoT connectivity
- Strong integration with Johnson Controls' building management systems
Cons
- High upfront costs and custom implementation
- Best suited for existing Johnson Controls hardware ecosystems
- Steep learning curve for non-enterprise users
Best For
Large commercial real estate managers and property owners with extensive elevator fleets in high-rise buildings seeking predictive analytics and IoT integration.
Pricing
Custom enterprise pricing, typically subscription-based per elevator or building (starting around $500-2000/month per unit); contact sales for quotes.
Honeywell Forge Building Operating System
enterpriseCloud platform for building management including elevator monitoring and predictive maintenance.
AI-optimized traffic management that dynamically adjusts elevator performance based on real-time occupancy and usage patterns
Honeywell Forge Building Operating System is a cloud-based IoT platform that integrates AI-driven analytics for comprehensive building management, including elevator performance optimization. It provides remote monitoring, predictive maintenance, traffic analysis, and energy efficiency insights for elevators within multi-system facilities. While versatile for large-scale buildings, it excels in holistic oversight rather than standalone elevator control.
Pros
- AI-powered predictive maintenance reduces downtime
- Seamless integration with other building systems like HVAC
- Scalable for enterprise-level facilities with real-time dashboards
Cons
- Not specialized solely for elevators, lacking advanced dispatch features
- Complex setup requiring professional integration
- Pricing lacks transparency and can be costly for smaller operations
Best For
Large commercial or enterprise building managers seeking integrated elevator monitoring within broader facility operations.
Pricing
Subscription-based SaaS model with custom enterprise pricing starting around $10,000+ annually, depending on building size and modules.
Siemens Desigo CC
enterpriseIntegrated building management system for supervising and controlling elevators centrally.
Modular Xpress Logic engine for customizable elevator automation and traffic optimization without extensive programming
Siemens Desigo CC is a comprehensive building management system (BMS) that provides centralized control and monitoring of building subsystems, including elevators through integrations and dedicated modules. It enables elevator status tracking, fault detection, traffic optimization, and energy management within a unified platform. While versatile for large-scale facilities, its elevator capabilities rely on compatible hardware and custom configurations rather than standalone specialization.
Pros
- Seamless integration with Siemens elevators and third-party systems for holistic building oversight
- Advanced analytics and predictive maintenance tools for elevator performance
- Scalable architecture suitable for multi-site enterprise deployments
Cons
- Complex setup requiring specialized IT and engineering expertise
- Not optimized as a dedicated elevator management solution, limiting plug-and-play use
- High initial costs and ongoing licensing fees
Best For
Large commercial or institutional building operators needing integrated elevator management within broader BMS operations.
Pricing
Custom quote-based pricing for enterprise licenses, typically starting at $50,000+ with annual maintenance fees.
Schneider Electric EcoStruxure Building Operation
enterpriseOpen digital platform for elevator integration, automation, and operational analytics in buildings.
Open EcoStruxure platform for plug-and-play integration with any major elevator OEM via standard IoT protocols
Schneider Electric EcoStruxure Building Operation is a scalable building management system (BMS) that incorporates elevator management through integration with elevator controllers via protocols like BACnet, Modbus, and OPC UA. It provides real-time monitoring of elevator status, traffic analytics, fault detection, and energy optimization to improve operational efficiency. While not a standalone elevator solution, it excels in holistic building integration, enabling predictive maintenance and remote management within larger facilities.
Pros
- Seamless integration with diverse elevator brands and building systems
- Advanced analytics for traffic optimization and predictive maintenance
- Scalable for multi-site enterprise deployments
Cons
- Complex configuration requiring specialized expertise
- Not optimized for standalone elevator management
- High upfront costs and licensing fees
Best For
Large commercial or enterprise building managers seeking integrated oversight of elevators alongside HVAC, security, and energy systems.
Pricing
Quote-based enterprise pricing, typically starting at $20,000+ for initial setup with annual subscriptions around 15-20% of license cost.
IBM Maximo
enterpriseEnterprise asset management suite supporting predictive maintenance and work orders for elevators.
Maximo Predict's AI analytics for predictive failure detection using machine learning on elevator sensor data
IBM Maximo is a comprehensive enterprise asset management (EAM) platform designed for managing physical assets across industries, including elevators, through work order management, preventive maintenance scheduling, and inventory tracking. It integrates AI, IoT, and analytics via Maximo Predict and Application Suite for real-time monitoring, failure prediction, and optimization of elevator fleets. While highly capable for large-scale operations, it requires significant customization to focus specifically on elevator management tasks like inspections, certifications, and downtime minimization.
Pros
- Powerful AI-driven predictive maintenance for reducing elevator downtime
- Scalable integration with IoT sensors for real-time asset monitoring
- Comprehensive asset lifecycle management with robust reporting
Cons
- Steep learning curve and complex setup requiring expert configuration
- High implementation and licensing costs unsuitable for small operators
- Overkill for basic elevator maintenance without heavy customization
Best For
Large enterprises or facility managers overseeing extensive elevator portfolios who need advanced analytics and integration capabilities.
Pricing
Custom enterprise licensing, typically $100-300 per user/month plus implementation fees starting at $100K+.
Conclusion
reviewing the top 10 elevator management software solutions reveals a landscape of innovation, with Otis ONE leading as the standout choice, boasting real-time monitoring, predictive maintenance, and robust analytics. Schindler PORT follows closely, leveraging IoT for performance optimization and downtime reduction, while KONE 24/7 Connected Services excels with proactive alerts and rapid service dispatch—each offering unique strengths to meet diverse operational needs. Together, these tools set new standards for efficiency, reliability, and smart building integration.
ready to elevate your elevator management? Experience Otis ONE’s transformative capabilities to unlock seamless operations, data-driven insights, and unmatched performance.
Tools Reviewed
All tools were independently evaluated for this comparison