Quick Overview
- 1#1: PointClickCare - Cloud-based comprehensive EHR and management platform for long-term care, senior living, and post-acute facilities.
- 2#2: MatrixCare - All-in-one EHR solution for senior care with clinical, financial, and operational tools for nursing homes and assisted living.
- 3#3: Netsmart - Integrated EHR and technology platform optimizing care delivery in post-acute and senior care environments.
- 4#4: American HealthTech - Robust software suite for long-term care facilities including EHR, billing, and MDS management.
- 5#5: SigmaCare - Point-of-care EHR designed specifically for skilled nursing and long-term care operations.
- 6#6: Eldermark - Operations platform for assisted living, memory care, and senior housing with resident management and billing.
- 7#7: AlayaCare - Modern home care software for scheduling, EVV, billing, and caregiver management in elder home services.
- 8#8: Caremerge - Resident engagement and care coordination platform connecting families, staff, and seniors in senior living communities.
- 9#9: OnShift - Workforce management and scheduling software tailored for senior care and long-term care organizations.
- 10#10: AxisCare - Homecare management platform for private duty agencies handling scheduling, billing, and client care for seniors.
Tools were selected through a rigorous process evaluating functionality, user experience, clinical and financial integration, and overall value, ensuring they excel across key areas of elder care management.
Comparison Table
Elder care software is vital for optimizing care delivery, and this comparison table analyzes tools like PointClickCare, MatrixCare, Netsmart, American HealthTech, and SigmaCare, focusing on features, usability, and functionality. Readers will discover how each platform aligns with diverse elder care needs, empowering them to select the most effective solution for their organization.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | PointClickCare Cloud-based comprehensive EHR and management platform for long-term care, senior living, and post-acute facilities. | enterprise | 9.2/10 | 9.6/10 | 7.8/10 | 8.5/10 |
| 2 | MatrixCare All-in-one EHR solution for senior care with clinical, financial, and operational tools for nursing homes and assisted living. | enterprise | 8.7/10 | 9.3/10 | 7.6/10 | 8.2/10 |
| 3 | Netsmart Integrated EHR and technology platform optimizing care delivery in post-acute and senior care environments. | enterprise | 8.4/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 4 | American HealthTech Robust software suite for long-term care facilities including EHR, billing, and MDS management. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 8.0/10 |
| 5 | SigmaCare Point-of-care EHR designed specifically for skilled nursing and long-term care operations. | enterprise | 8.4/10 | 9.0/10 | 7.8/10 | 8.0/10 |
| 6 | Eldermark Operations platform for assisted living, memory care, and senior housing with resident management and billing. | specialized | 8.2/10 | 8.8/10 | 8.0/10 | 7.5/10 |
| 7 | AlayaCare Modern home care software for scheduling, EVV, billing, and caregiver management in elder home services. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.3/10 |
| 8 | Caremerge Resident engagement and care coordination platform connecting families, staff, and seniors in senior living communities. | specialized | 8.2/10 | 8.7/10 | 8.0/10 | 7.8/10 |
| 9 | OnShift Workforce management and scheduling software tailored for senior care and long-term care organizations. | specialized | 8.4/10 | 9.0/10 | 8.1/10 | 7.7/10 |
| 10 | AxisCare Homecare management platform for private duty agencies handling scheduling, billing, and client care for seniors. | specialized | 8.1/10 | 8.7/10 | 7.9/10 | 7.6/10 |
Cloud-based comprehensive EHR and management platform for long-term care, senior living, and post-acute facilities.
All-in-one EHR solution for senior care with clinical, financial, and operational tools for nursing homes and assisted living.
Integrated EHR and technology platform optimizing care delivery in post-acute and senior care environments.
Robust software suite for long-term care facilities including EHR, billing, and MDS management.
Point-of-care EHR designed specifically for skilled nursing and long-term care operations.
Operations platform for assisted living, memory care, and senior housing with resident management and billing.
Modern home care software for scheduling, EVV, billing, and caregiver management in elder home services.
Resident engagement and care coordination platform connecting families, staff, and seniors in senior living communities.
Workforce management and scheduling software tailored for senior care and long-term care organizations.
Homecare management platform for private duty agencies handling scheduling, billing, and client care for seniors.
PointClickCare
enterpriseCloud-based comprehensive EHR and management platform for long-term care, senior living, and post-acute facilities.
Its vast interoperability network, the largest in long-term care, enabling seamless data exchange across the care continuum.
PointClickCare is a comprehensive cloud-based EHR platform tailored for long-term care, senior living, skilled nursing, and post-acute facilities. It streamlines resident management, clinical documentation, medication administration, billing, compliance, and analytics through an integrated suite of modules. With strong interoperability, it connects with pharmacies, labs, hospitals, and telehealth providers to enhance care coordination and outcomes.
Pros
- Extensive feature set covering clinical, financial, and operational needs
- Market-leading interoperability with over 175 partners
- Robust analytics and reporting for regulatory compliance and quality improvement
Cons
- Steep learning curve and complex interface for new users
- High implementation and customization costs
- Occasional performance lags during peak usage
Best For
Large-scale senior care providers and multi-facility chains needing an enterprise-grade, fully integrated EHR solution.
Pricing
Custom enterprise pricing based on facility size and modules; typically $150-$400 per bed/month with implementation fees starting at $50,000+.
MatrixCare
enterpriseAll-in-one EHR solution for senior care with clinical, financial, and operational tools for nursing homes and assisted living.
Fully integrated revenue cycle management that automates billing directly from clinical documentation for maximum reimbursement in long-term care.
MatrixCare is a comprehensive cloud-based EHR platform tailored for post-acute and long-term care settings, including skilled nursing facilities, assisted living, home health, and hospice. It provides end-to-end functionality for clinical documentation, medication management via eMAR, MDS assessments, care planning, and revenue cycle management. The software emphasizes regulatory compliance, interoperability with other systems, and advanced analytics to optimize resident care and operational efficiency in elder care environments.
Pros
- Robust suite of elder care-specific tools including MDS 3.0, eMAR, and point-of-care documentation
- Strong integration of clinical, financial, and compliance modules for streamlined workflows
- Advanced reporting and analytics for improving outcomes and regulatory adherence
Cons
- Steep learning curve and complex interface requiring extensive training
- High implementation costs and custom pricing that may not suit smaller facilities
- Occasional reports of system performance lags during peak usage
Best For
Large post-acute care providers and senior living organizations needing an enterprise-grade, all-in-one EHR with deep regulatory and billing integration.
Pricing
Enterprise custom pricing, typically $300-$600 per bed/month or negotiated per facility; includes implementation fees starting at $50,000+.
Netsmart
enterpriseIntegrated EHR and technology platform optimizing care delivery in post-acute and senior care environments.
Automated MDS 3.0 and RAI processing with real-time validation for streamlined regulatory compliance in skilled nursing facilities
Netsmart offers a comprehensive enterprise platform called myUnity, tailored for elder care providers including senior living communities, long-term care facilities, home health, and hospice. It integrates electronic health records (EHR), revenue cycle management, care coordination, and compliance tools like automated MDS/RAI assessments to streamline clinical workflows and financial operations. The software emphasizes interoperability, analytics, and regulatory adherence to support better resident outcomes and operational efficiency.
Pros
- Robust EHR with specialized elder care modules like MDS/RAI automation
- Seamless integration of clinical, billing, and analytics tools
- Strong focus on compliance, interoperability, and population health management
Cons
- Steep learning curve and complex setup for non-enterprise users
- High implementation and customization costs
- Interface can feel dated compared to modern consumer apps
Best For
Mid-to-large elder care facilities and long-term care providers needing an all-in-one enterprise solution for clinical and financial operations.
Pricing
Custom quote-based pricing; modular enterprise subscriptions typically range from $50K+ annually per facility, plus implementation fees.
American HealthTech
enterpriseRobust software suite for long-term care facilities including EHR, billing, and MDS management.
Advanced MDS automation with real-time validation and reimbursement optimization
American HealthTech (aht.net) offers a comprehensive EHR platform tailored for long-term care facilities, including nursing homes and assisted living communities. It provides tools for point-of-care documentation, MDS assessments, billing, payroll, resident census management, and regulatory compliance reporting. The software streamlines workflows to improve care coordination, financial accuracy, and operational efficiency in elder care settings.
Pros
- Strong regulatory compliance tools including automated MDS 3.0 and RAI processes
- Integrated financial suite for billing, payroll, and accounts receivable
- Robust analytics and customizable reporting for operational insights
Cons
- Dated user interface that can feel clunky compared to modern competitors
- Steep learning curve requiring extensive staff training
- Pricing lacks transparency and can be expensive for smaller facilities
Best For
Mid-to-large long-term care providers needing a feature-rich, compliance-focused EHR with deep financial integration.
Pricing
Custom quotes based on facility size and modules; typically $100-$250 per bed/month with modular add-ons.
SigmaCare
enterprisePoint-of-care EHR designed specifically for skilled nursing and long-term care operations.
One-patient-one-record system ensuring seamless data flow across clinical, financial, and operational modules
SigmaCare is a cloud-based electronic health record (EHR) platform tailored for long-term care facilities, nursing homes, and assisted living communities. It offers comprehensive tools for resident assessment (including MDS 3.0), care planning, eMAR, point-of-care documentation, billing, and compliance reporting. The system integrates clinical, financial, and operational workflows to streamline daily operations and improve resident care quality.
Pros
- Deep specialization in long-term care with MDS/RAI compliance and eMAR
- Real-time data access and integrated billing/financial modules
- Robust customization for workflows in skilled nursing facilities
Cons
- Steep learning curve for new users due to feature density
- Pricing can be high for smaller facilities
- Mobile app lacks some desktop-level functionality
Best For
Mid-to-large long-term care providers needing an all-in-one EHR for clinical and financial management.
Pricing
Custom enterprise pricing based on facility size, modules, and beds; typically $100-$200 per resident/month—contact sales for quote.
Eldermark
specializedOperations platform for assisted living, memory care, and senior housing with resident management and billing.
Unified Operations Hub that seamlessly connects CRM, EHR, and financials in a single dashboard
Eldermark is a cloud-based platform tailored for senior living communities, offering tools for CRM, sales management, resident care planning, staff scheduling, billing, and family engagement. It centralizes operations to streamline workflows from lead generation to move-ins and ongoing care. The software provides analytics dashboards for data-driven insights into occupancy, revenue, and resident satisfaction.
Pros
- Comprehensive all-in-one platform covering sales, care, and billing
- Strong analytics and reporting for operational insights
- Responsive customer support and regular updates
Cons
- Pricing can be steep for small facilities
- Steep learning curve for advanced features
- Limited third-party integrations compared to competitors
Best For
Mid-sized senior living communities needing an integrated operations hub without multiple disparate tools.
Pricing
Custom quotes based on community size and modules; typically $10-20 per resident/month with minimums around $500/month.
AlayaCare
specializedModern home care software for scheduling, EVV, billing, and caregiver management in elder home services.
AI-driven scheduling engine that intelligently matches caregivers to clients based on skills, preferences, and real-time availability to cut costs and boost efficiency
AlayaCare is a cloud-based, all-in-one platform tailored for home care agencies specializing in elder care, offering tools for scheduling, billing, electronic visit verification (EVV), and caregiver management. It features a mobile-first app for caregivers to log visits, access schedules, and capture notes in real-time, while providing agency admins with CRM, telehealth, and compliance reporting capabilities. The software emphasizes operational efficiency, regulatory compliance, and scalability for growing home care businesses.
Pros
- Comprehensive end-to-end platform integrating scheduling, EVV, billing, and telehealth
- Robust mobile app with voice-to-text and GPS tracking for caregivers
- AI-powered scheduling optimization to minimize overtime and improve matching
Cons
- Steep initial learning curve for non-tech-savvy users
- Custom pricing can be expensive for small agencies
- Reporting customization options are somewhat limited
Best For
Medium to large home care agencies needing scalable scheduling, compliance, and billing automation for elder care services.
Pricing
Custom quote-based pricing starting around $5-15 per visit or per-user subscriptions; depends on agency size, volume, and modules selected.
Caremerge
specializedResident engagement and care coordination platform connecting families, staff, and seniors in senior living communities.
Family Engagement Portal for seamless, secure communication and updates between care teams and residents' families
Caremerge is an all-in-one platform tailored for senior living communities, enabling care teams to manage resident profiles, care plans, assessments, and daily tasks through a unified electronic health record (EHR) system. It facilitates staff scheduling, communication, and compliance reporting while offering a dedicated family portal for real-time updates, video calls, and engagement. The software streamlines operations in elder care settings, focusing on improving resident outcomes and family involvement.
Pros
- Comprehensive all-in-one platform reducing need for multiple tools
- Robust family engagement portal with real-time communication
- Strong HIPAA compliance and customizable care workflows
Cons
- Pricing can be steep for smaller facilities
- Limited native integrations with some third-party systems
- Occasional learning curve for advanced reporting features
Best For
Mid-sized senior living communities needing integrated care management and strong family communication tools.
Pricing
Custom enterprise pricing, typically $10-25 per resident/month depending on features and community size; contact sales for quotes.
OnShift
specializedWorkforce management and scheduling software tailored for senior care and long-term care organizations.
Intelligent Scheduling with AI-driven forecasting and auto-matching to minimize gaps and overtime
OnShift is a workforce management platform tailored for senior care providers, including assisted living, memory care, and home health agencies. It streamlines staff scheduling, time and attendance tracking, shift management, and compliance reporting to optimize labor efficiency. The software features mobile apps for caregivers, automated shift filling, and analytics to reduce overtime and improve retention in elder care environments.
Pros
- Robust scheduling with drag-and-drop, auto-fill, and predictive tools
- Strong mobile app for caregiver clock-ins and communication
- Comprehensive compliance features for ACA, labor laws, and audits
Cons
- Higher pricing may not suit small facilities
- Steep initial learning curve for advanced features
- Limited native integrations with full EHR systems
Best For
Mid-sized to large senior living and home care organizations needing advanced staff scheduling and compliance management.
Pricing
Custom quotes based on staff size; typically $5–$10 per user/month with tiers for core scheduling, advanced features, and enterprise add-ons.
AxisCare
specializedHomecare management platform for private duty agencies handling scheduling, billing, and client care for seniors.
Intelligent scheduling optimizer that automatically assigns caregivers based on skills, location, and availability to minimize travel time and overtime.
AxisCare is a comprehensive cloud-based platform designed for non-medical home care agencies, providing tools for client management, caregiver scheduling, billing, payroll, and electronic visit verification (EVV) compliance. It offers mobile apps for caregivers and office staff to handle real-time updates, timesheets, and visit documentation. The software emphasizes scalability, reporting, and integrations to support growing agencies in delivering efficient elder care services.
Pros
- Robust EVV compliance with state-specific support
- Integrated billing, payroll, and scheduling in one platform
- Strong mobile apps for caregivers enabling real-time communication
Cons
- Steep learning curve during initial setup and training
- Pricing can be expensive for very small agencies
- Limited third-party integrations compared to top competitors
Best For
Mid-sized home care agencies that require a scalable, compliance-focused solution for managing scheduling, billing, and caregiver coordination.
Pricing
Custom quotes based on agency size and visits; typically starts at $400-600/month for small agencies with per-visit fees around $2-5.
Conclusion
The top 10 elder care software stand as pillars of innovation, with PointClickCare leading as the top choice, offering a cloud-based comprehensive platform for long-term and post-acute care. MatrixCare and Netsmart follow closely, each providing robust, tailored solutions—MatrixCare for integrated clinical and operational tools, Netsmart for optimized care delivery. Together, these tools highlight the industry's shift toward efficiency and resident-centered care.
Experience the difference with PointClickCare, the top-ranked solution, and discover how it can transform daily operations, streamline workflows, and elevate the quality of care for seniors and caregivers alike.
Tools Reviewed
All tools were independently evaluated for this comparison