Quick Overview
- 1#1: DispatchTrack - Provides end-to-end visibility, dynamic dispatching, and real-time tracking for delivery and logistics operations.
- 2#2: Onfleet - Streamlines local delivery dispatch with real-time GPS tracking, route optimization, and automated notifications.
- 3#3: Samsara - Delivers comprehensive fleet management including AI-powered dispatch, real-time tracking, and safety compliance.
- 4#4: Verizon Connect - Offers fleet tracking, dispatch scheduling, and route optimization with integrated telematics for efficient operations.
- 5#5: Motive - Provides ELD-compliant tracking, automated dispatching, and dashcam insights for fleet dispatch management.
- 6#6: Geotab - Enables open-platform telematics for dispatch tracking, routing, and fleet performance analytics.
- 7#7: Route4Me - Optimizes multi-stop routes with real-time tracking and mobile dispatch for delivery teams.
- 8#8: ServiceTitan - Manages field service dispatch with scheduling, GPS tracking, and customer communication tools.
- 9#9: Jobber - Simplifies scheduling, dispatching, and real-time tracking for home service businesses.
- 10#10: Housecall Pro - Offers mobile dispatching, GPS tracking, and job management for field service professionals.
Tools were selected and ranked based on features like real-time tracking and route optimization, user experience, reliability, and value, ensuring the list reflects the most effective and user-centric platforms in the market.
Comparison Table
Dispatch tracking software is critical for optimizing logistics operations, connecting teams, vehicles, and routes in real time. This comparison table examines tools like DispatchTrack, Onfleet, Samsara, Verizon Connect, Motive, and more, detailing their features, performance, and best-fit use cases to help readers make informed decisions for their business needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | DispatchTrack Provides end-to-end visibility, dynamic dispatching, and real-time tracking for delivery and logistics operations. | specialized | 9.5/10 | 9.7/10 | 9.2/10 | 9.0/10 |
| 2 | Onfleet Streamlines local delivery dispatch with real-time GPS tracking, route optimization, and automated notifications. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.7/10 |
| 3 | Samsara Delivers comprehensive fleet management including AI-powered dispatch, real-time tracking, and safety compliance. | enterprise | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 4 | Verizon Connect Offers fleet tracking, dispatch scheduling, and route optimization with integrated telematics for efficient operations. | enterprise | 8.7/10 | 9.2/10 | 7.8/10 | 8.1/10 |
| 5 | Motive Provides ELD-compliant tracking, automated dispatching, and dashcam insights for fleet dispatch management. | enterprise | 8.2/10 | 8.7/10 | 7.9/10 | 7.8/10 |
| 6 | Geotab Enables open-platform telematics for dispatch tracking, routing, and fleet performance analytics. | enterprise | 8.4/10 | 9.1/10 | 7.6/10 | 8.0/10 |
| 7 | Route4Me Optimizes multi-stop routes with real-time tracking and mobile dispatch for delivery teams. | specialized | 8.1/10 | 8.7/10 | 7.4/10 | 8.5/10 |
| 8 | ServiceTitan Manages field service dispatch with scheduling, GPS tracking, and customer communication tools. | enterprise | 8.4/10 | 9.2/10 | 7.6/10 | 7.1/10 |
| 9 | Jobber Simplifies scheduling, dispatching, and real-time tracking for home service businesses. | specialized | 8.3/10 | 7.9/10 | 9.1/10 | 8.4/10 |
| 10 | Housecall Pro Offers mobile dispatching, GPS tracking, and job management for field service professionals. | specialized | 8.2/10 | 8.5/10 | 8.3/10 | 7.8/10 |
Provides end-to-end visibility, dynamic dispatching, and real-time tracking for delivery and logistics operations.
Streamlines local delivery dispatch with real-time GPS tracking, route optimization, and automated notifications.
Delivers comprehensive fleet management including AI-powered dispatch, real-time tracking, and safety compliance.
Offers fleet tracking, dispatch scheduling, and route optimization with integrated telematics for efficient operations.
Provides ELD-compliant tracking, automated dispatching, and dashcam insights for fleet dispatch management.
Enables open-platform telematics for dispatch tracking, routing, and fleet performance analytics.
Optimizes multi-stop routes with real-time tracking and mobile dispatch for delivery teams.
Manages field service dispatch with scheduling, GPS tracking, and customer communication tools.
Simplifies scheduling, dispatching, and real-time tracking for home service businesses.
Offers mobile dispatching, GPS tracking, and job management for field service professionals.
DispatchTrack
specializedProvides end-to-end visibility, dynamic dispatching, and real-time tracking for delivery and logistics operations.
AI-powered Autonomous Dispatching that automatically assigns and re-routes jobs based on real-time conditions
DispatchTrack is a leading cloud-based dispatch tracking software tailored for last-mile delivery and field service operations, offering real-time GPS tracking, automated route optimization, and dynamic dispatching capabilities. It enables businesses to monitor drivers, manage workloads, and provide accurate ETAs to customers while integrating seamlessly with TMS, WMS, and e-commerce platforms. The platform's analytics dashboard delivers actionable insights to improve efficiency and reduce costs.
Pros
- Superior real-time tracking and visibility across the entire delivery lifecycle
- AI-driven route optimization that adapts to traffic and disruptions in real-time
- Robust integrations with major logistics and e-commerce systems
Cons
- Pricing is quote-based and can be steep for small operations
- Advanced features may require some training for full utilization
- Mobile app performance can lag during peak usage times
Best For
Mid-to-large logistics companies and 3PL providers managing high-volume last-mile deliveries.
Pricing
Custom quote-based pricing, typically starting at $0.50-$2 per delivery or subscription tiers from $500/month depending on volume and features.
Onfleet
specializedStreamlines local delivery dispatch with real-time GPS tracking, route optimization, and automated notifications.
Dynamic task batching and auto-dispatching that intelligently assigns deliveries based on driver location, capacity, and priorities
Onfleet is a robust dispatch tracking software tailored for last-mile delivery operations, enabling businesses to automate task assignment, optimize routes, and monitor drivers in real-time via GPS. It provides customer-facing tracking links, proof-of-delivery capture, and analytics for performance insights. The platform supports dynamic dispatching, bulk uploads, and seamless integrations with e-commerce tools like Shopify and WooCommerce.
Pros
- Real-time GPS tracking with automated ETA updates and customer notifications
- Intelligent routing and dynamic dispatching for efficient fleet utilization
- Comprehensive analytics and reporting for delivery performance optimization
Cons
- Pricing scales with delivery volume, becoming costly for high-volume users
- Advanced customization requires higher-tier plans
- Limited built-in support for non-delivery fleet management
Best For
Mid-sized delivery and logistics companies handling 500+ daily tasks that need scalable real-time tracking and automation.
Pricing
Starts at $550/month for up to 550 tasks (Basic plan), with Essentials ($885 for 885 tasks), Advanced ($1,450 for 1,450 tasks), and custom enterprise pricing; 14-day free trial available.
Samsara
enterpriseDelivers comprehensive fleet management including AI-powered dispatch, real-time tracking, and safety compliance.
AI-powered dash cams with real-time incident detection and automated driver coaching
Samsara is a comprehensive IoT and fleet management platform that delivers real-time GPS vehicle tracking, dynamic dispatching, and route optimization for efficient operations. It integrates AI-powered dash cams, telematics data, and a centralized dispatch console to monitor fleets, predict ETAs, and ensure regulatory compliance like ELD and HOS. Designed for scalability, it combines hardware gateways with cloud-based software for end-to-end visibility from assignment to delivery.
Pros
- Robust real-time tracking and ETA predictions
- AI-driven safety features like dash cams and driver scoring
- Seamless ELD compliance and maintenance alerts
Cons
- High upfront hardware costs and subscription fees
- Steep learning curve for full feature utilization
- Less ideal for very small fleets due to pricing scale
Best For
Mid-to-large fleets requiring integrated telematics, dispatch, and safety monitoring.
Pricing
Starts at ~$27/vehicle/month for core plans (Essentials/Gold/Platinum tiers), plus one-time hardware (~$99-$300/vehicle) and custom enterprise quotes.
Verizon Connect
enterpriseOffers fleet tracking, dispatch scheduling, and route optimization with integrated telematics for efficient operations.
Leverages Verizon's extensive 4G/5G network for unmatched real-time connectivity and data accuracy in dispatch tracking
Verizon Connect is a robust fleet management platform specializing in dispatch tracking, offering real-time GPS vehicle location monitoring, intelligent dispatching tools, and route optimization for efficient operations. It integrates telematics data with a centralized dispatch console and mobile apps, enabling supervisors to assign jobs, track driver progress, and receive instant ETAs and alerts. The solution also provides analytics for performance insights, compliance reporting, and maintenance scheduling to streamline fleet workflows.
Pros
- Superior real-time tracking with Verizon's reliable cellular network coverage
- Advanced dispatch console for job assignment and dynamic routing
- Comprehensive compliance tools including ELD and DVIR integration
Cons
- Steep learning curve for non-enterprise users
- Pricing is quote-based and can be expensive for small fleets
- Limited customization options without add-ons
Best For
Mid-to-large fleets requiring enterprise-grade dispatch tracking with strong telematics and compliance features.
Pricing
Custom quote-based pricing, typically $25-$50 per vehicle/month based on fleet size and features.
Motive
enterpriseProvides ELD-compliant tracking, automated dispatching, and dashcam insights for fleet dispatch management.
AI-powered dash cams that automatically flag and link safety events to dispatch records for quick incident review
Motive (formerly KeepTruckin) is an all-in-one fleet management platform with strong dispatch tracking features, enabling real-time GPS vehicle monitoring, automated dispatching, and route optimization. Dispatchers can assign jobs, track driver locations, predict ETAs, and access performance analytics from a centralized dashboard. It integrates safety tools like AI dash cams and ELD compliance to support efficient operations in trucking and field services.
Pros
- Comprehensive real-time tracking and ETA predictions
- Seamless integration with ELD and dash cams for compliance
- Robust analytics for route optimization and performance insights
Cons
- Higher pricing for smaller fleets
- Steep learning curve for advanced features
- Occasional app glitches and integration delays
Best For
Mid-sized to large fleets in regulated industries like trucking needing integrated dispatch, tracking, and safety compliance.
Pricing
Starts at $20-25 per vehicle/month for core tracking and ELD, with add-ons like dash cams pushing costs to $30+/vehicle; custom enterprise pricing available.
Geotab
enterpriseEnables open-platform telematics for dispatch tracking, routing, and fleet performance analytics.
Marketplace ecosystem with hundreds of specialized add-ins for tailored dispatch, routing, and optimization
Geotab is a comprehensive telematics platform offering real-time GPS vehicle tracking, diagnostics, and fleet management tools tailored for dispatch operations. It provides dispatchers with live fleet visibility, route optimization via add-ins, geofencing, and performance analytics to streamline scheduling and monitoring. The open MyGeotab platform supports extensive integrations for enhanced dispatch workflows, making it suitable for scaling operations.
Pros
- Deep vehicle diagnostics and over 100 data points from ECU for precise tracking
- Extensive marketplace with 200+ add-ins for dispatch and routing integrations
- Scalable for large fleets with robust real-time reporting and compliance tools
Cons
- Steep learning curve due to complex interface and customization options
- Pricing requires hardware purchase plus subscription, adding upfront costs
- Core dispatch features rely on third-party add-ins rather than native tools
Best For
Large enterprise fleets needing advanced telematics data alongside dispatch tracking capabilities.
Pricing
Custom quotes; typically $20-40 per vehicle/month subscription plus $100-200 hardware per device and installation fees.
Route4Me
specializedOptimizes multi-stop routes with real-time tracking and mobile dispatch for delivery teams.
Advanced route optimization algorithm that handles thousands of stops and dynamically reoptimizes routes in real-time based on traffic and delays
Route4Me is a cloud-based route optimization and planning platform tailored for dispatch and fleet management, enabling businesses to create efficient multi-stop routes and track vehicles in real-time via GPS. It supports dispatchers in assigning optimized routes to drivers through a mobile app, capturing proof of delivery, and monitoring progress with live updates and ETA predictions. The software also provides analytics for route history, performance metrics, and cost savings, making it suitable for delivery, field service, and logistics operations.
Pros
- Powerful multi-stop route optimization that reduces fuel and time costs
- Real-time GPS tracking and mobile app for drivers with proof-of-delivery capture
- Affordable entry-level plans with scalable options
Cons
- User interface feels dated and can be overwhelming for beginners
- Limited native integrations with advanced telematics providers
- Customer support response times vary and can be slow
Best For
Small to mid-sized delivery and field service businesses seeking cost-effective route optimization combined with basic real-time dispatch tracking.
Pricing
Free plan for 1 user with basic features; paid plans start at $199/month (billed annually) for Advanced tier supporting up to 10 users and unlimited routes.
ServiceTitan
enterpriseManages field service dispatch with scheduling, GPS tracking, and customer communication tools.
Intelligent Dispatch Board that uses AI to auto-assign jobs based on technician skills, location, availability, and job priorities
ServiceTitan is a comprehensive field service management platform tailored for home service businesses like HVAC, plumbing, and electrical contractors, with robust dispatch tracking at its core. It features a visual dispatch board for drag-and-drop scheduling, real-time GPS tracking of technicians, route optimization, and mobile apps for on-the-go updates. The software integrates dispatching with CRM, invoicing, and reporting to streamline operations and boost efficiency.
Pros
- Advanced visual dispatch board with real-time GPS tracking and ETA updates
- Skills-based intelligent dispatching and route optimization
- Deep integrations with accounting, CRM, and inventory management
Cons
- Steep learning curve and complex setup process
- High cost with custom quote-based pricing and minimum commitments
- Overkill for small teams focused solely on basic dispatch tracking
Best For
Mid-to-large home service companies needing an all-in-one platform where dispatch tracking integrates seamlessly with broader business operations.
Pricing
Custom quote-based pricing, typically $265+ per technician/month with annual contracts and minimum user requirements.
Jobber
specializedSimplifies scheduling, dispatching, and real-time tracking for home service businesses.
Integrated scheduling map with real-time GPS technician locations and job status updates in one dashboard
Jobber is an all-in-one field service management platform designed for small to medium-sized home service businesses, offering dispatch tracking features like drag-and-drop scheduling, real-time GPS location sharing from the mobile app, and job status updates. Dispatchers can view technician locations on a map, assign jobs efficiently, and track progress without needing separate tools. It integrates dispatching seamlessly with quoting, invoicing, and customer communication, making it a versatile solution for service pros.
Pros
- Intuitive drag-and-drop scheduling and map-based dispatching
- Real-time GPS tracking via mobile app for field techs
- Strong integration with CRM, invoicing, and payments
Cons
- Limited advanced route optimization compared to dedicated tools
- Scalability issues for large fleets or high-volume operations
- Dispatch reporting lacks deep analytics for complex metrics
Best For
Small to medium field service businesses needing simple, integrated dispatch tracking alongside full business management.
Pricing
Core plan starts at $49/month (1 user), Connect at $129/month, Plus at $269/month, All-Around at $349+/month; billed annually with discounts.
Housecall Pro
specializedOffers mobile dispatching, GPS tracking, and job management for field service professionals.
Live GPS tracking with automated customer notifications for job arrivals and completions
Housecall Pro is an all-in-one field service management platform designed for home service businesses, with strong dispatch tracking capabilities including real-time GPS monitoring and job assignment tools. It enables dispatchers to view technician locations, optimize schedules via drag-and-drop interfaces, and receive automated arrival/departure notifications. The software integrates dispatching with invoicing, payments, and customer management to streamline operations for plumbers, electricians, and similar trades.
Pros
- Real-time GPS tracking with geofencing and notifications
- Intuitive drag-and-drop dispatching and scheduling
- Seamless mobile app for technicians to update job status
Cons
- Advanced dispatch features locked behind higher pricing tiers
- Limited route optimization compared to dedicated tools
- Occasional GPS sync delays reported by users
Best For
Small to mid-sized home service businesses needing integrated dispatch tracking within a broader management platform.
Pricing
Starts at $49/user/month (Basic, annual billing); Essentials at $129, Max at $229/user/month with advanced features.
Conclusion
The top 10 dispatch tracking tools offer tailored solutions, with the top three leading in distinct strengths: DispatchTrack stands out as the overall winner with its end-to-end visibility and dynamic dispatching, Onfleet excels in streamlining local delivery with route optimization and real-time tracking, and Samsara impresses with AI-powered dispatch and safety compliance, making each a strong fit depending on specific operational needs.
Ready to elevate your dispatch operations? Start with DispatchTrack to experience its unmatched end-to-end control—then explore Onfleet or Samsara if your focus is on local routes or comprehensive fleet safety.
Tools Reviewed
All tools were independently evaluated for this comparison