Quick Overview
- 1#1: ServiceTitan - Enterprise-grade field service platform with advanced drag-and-drop dispatch board for real-time technician scheduling and optimization.
- 2#2: Housecall Pro - All-in-one home service software featuring an intuitive live dispatch board for managing jobs and routes efficiently.
- 3#3: Jobber - Field service management tool with smart scheduling and a visual dispatch board for assigning and tracking jobs.
- 4#4: FieldEdge - Specialized dispatch software for HVAC and plumbing services with a color-coded visual dispatch board.
- 5#5: Workiz - Mobile-first field service platform offering a real-time interactive dispatch board for job assignments.
- 6#6: Service Fusion - Comprehensive field service CRM with customizable dispatch board for streamlined operations.
- 7#7: Simpro - Job management software with powerful dispatch board capabilities for service-based businesses.
- 8#8: SuccessWare - Integrated business platform for service companies featuring a robust dispatch board for scheduling.
- 9#9: Kickserv - Simple field service software with dispatch views for easy job assignment and tracking.
- 10#10: Connecteam - Workforce management app with scheduling and dispatch board features for team coordination.
We ranked these tools based on key metrics: functionality (including real-time scheduling and customization), user experience (intuitive design), industry relevance (niche-specific capabilities), and overall value, ensuring a balanced selection of performance and accessibility.
Comparison Table
Discover a detailed comparison of leading dispatch board software tools, featuring ServiceTitan, Housecall Pro, Jobber, FieldEdge, Workiz, and more. This table simplifies assessment by outlining key capabilities, usability, and fit for various business needs, helping readers identify the best tool to streamline operations and enhance efficiency. By examining features like task management, team coordination, and client communication, users will gain clear, actionable insights to make informed decisions.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Enterprise-grade field service platform with advanced drag-and-drop dispatch board for real-time technician scheduling and optimization. | enterprise | 9.4/10 | 9.8/10 | 8.2/10 | 8.5/10 |
| 2 | Housecall Pro All-in-one home service software featuring an intuitive live dispatch board for managing jobs and routes efficiently. | specialized | 9.2/10 | 9.5/10 | 8.8/10 | 9.0/10 |
| 3 | Jobber Field service management tool with smart scheduling and a visual dispatch board for assigning and tracking jobs. | specialized | 8.7/10 | 8.8/10 | 9.2/10 | 8.3/10 |
| 4 | FieldEdge Specialized dispatch software for HVAC and plumbing services with a color-coded visual dispatch board. | specialized | 8.2/10 | 8.5/10 | 7.8/10 | 7.9/10 |
| 5 | Workiz Mobile-first field service platform offering a real-time interactive dispatch board for job assignments. | specialized | 8.4/10 | 8.7/10 | 8.2/10 | 8.0/10 |
| 6 | Service Fusion Comprehensive field service CRM with customizable dispatch board for streamlined operations. | specialized | 8.4/10 | 9.1/10 | 8.0/10 | 7.6/10 |
| 7 | Simpro Job management software with powerful dispatch board capabilities for service-based businesses. | enterprise | 8.1/10 | 8.7/10 | 7.4/10 | 7.6/10 |
| 8 | SuccessWare Integrated business platform for service companies featuring a robust dispatch board for scheduling. | enterprise | 7.9/10 | 8.4/10 | 7.2/10 | 7.5/10 |
| 9 | Kickserv Simple field service software with dispatch views for easy job assignment and tracking. | specialized | 8.1/10 | 7.9/10 | 8.5/10 | 8.8/10 |
| 10 | Connecteam Workforce management app with scheduling and dispatch board features for team coordination. | enterprise | 7.4/10 | 7.0/10 | 8.8/10 | 8.2/10 |
Enterprise-grade field service platform with advanced drag-and-drop dispatch board for real-time technician scheduling and optimization.
All-in-one home service software featuring an intuitive live dispatch board for managing jobs and routes efficiently.
Field service management tool with smart scheduling and a visual dispatch board for assigning and tracking jobs.
Specialized dispatch software for HVAC and plumbing services with a color-coded visual dispatch board.
Mobile-first field service platform offering a real-time interactive dispatch board for job assignments.
Comprehensive field service CRM with customizable dispatch board for streamlined operations.
Job management software with powerful dispatch board capabilities for service-based businesses.
Integrated business platform for service companies featuring a robust dispatch board for scheduling.
Simple field service software with dispatch views for easy job assignment and tracking.
Workforce management app with scheduling and dispatch board features for team coordination.
ServiceTitan
enterpriseEnterprise-grade field service platform with advanced drag-and-drop dispatch board for real-time technician scheduling and optimization.
Dynamic skills-matching and AI-driven route optimization on the dispatch board for maximizing technician efficiency and minimizing travel time.
ServiceTitan is a comprehensive field service management platform with a highly advanced dispatch board designed for home service businesses like HVAC, plumbing, and electrical contractors. Its dispatch board provides real-time visibility into technician locations, job statuses, and schedules through an intuitive drag-and-drop interface, GPS tracking, and skills-based job assignment. The software optimizes dispatching with automation, route optimization, and seamless integration with mobile apps for technicians, ensuring efficient operations at scale.
Pros
- Real-time GPS tracking and drag-and-drop scheduling for superior visibility and flexibility
- Skills-based dispatching and automated optimization to match jobs with the right technicians efficiently
- Seamless integration with CRM, invoicing, and technician mobile app for end-to-end workflow
Cons
- Steep learning curve due to extensive features and customization options
- High cost with custom enterprise pricing that may not suit small businesses
- Occasional performance lags reported with very large datasets or high-volume usage
Best For
Large-scale home service companies with 20+ technicians seeking a robust, all-in-one dispatch and management solution.
Pricing
Custom enterprise pricing starting at around $300-500 per user/month with annual contracts and minimum user requirements; contact sales for quote.
Housecall Pro
specializedAll-in-one home service software featuring an intuitive live dispatch board for managing jobs and routes efficiently.
Dynamic Dispatch Board with live GPS technician tracking and intelligent auto-scheduling
Housecall Pro is an all-in-one field service management platform tailored for home service businesses like HVAC, plumbing, and electrical contractors, with a powerful dispatch board at its core. Its dispatch features include a visual drag-and-drop scheduling board, real-time GPS tracking of technicians, route optimization, and automated job assignments. The software integrates dispatching seamlessly with invoicing, payments, customer booking portals, and QuickBooks for end-to-end workflow efficiency.
Pros
- Highly intuitive drag-and-drop dispatch board with color-coded job statuses
- Real-time GPS tracking and mobile app for technicians enabling live updates
- Seamless integrations with accounting tools and automated customer notifications
Cons
- Pricing tiers can become expensive for larger teams
- Steeper learning curve for customizing advanced dispatch rules
- Occasional reports of mobile app sync delays during peak usage
Best For
Mid-sized home service businesses needing a robust, visual dispatch board integrated with full business management tools.
Pricing
Starts at $65/month (Solo), $129/month (Essentials for up to 3 users), up to $399+/month (Unlimited for larger teams); annual discounts available.
Jobber
specializedField service management tool with smart scheduling and a visual dispatch board for assigning and tracking jobs.
Smart Scheduling AI that auto-suggests optimal job assignments based on technician availability, skills, and location
Jobber is an all-in-one field service management software with a powerful dispatch board designed for home service businesses like landscaping, HVAC, and plumbing. It features a visual drag-and-drop scheduler for assigning jobs to technicians, real-time GPS tracking, and mobile app updates for seamless field communication. The platform integrates dispatching with quoting, invoicing, and payments to streamline end-to-end operations.
Pros
- Intuitive drag-and-drop dispatch board with color-coded views
- Real-time job status updates and GPS tracking via mobile app
- Seamless integration with invoicing and QuickBooks for efficient workflows
Cons
- Advanced automation and routing features require higher-tier plans
- Limited customization options for dispatch board layouts
- Pricing scales quickly for teams larger than 10 users
Best For
Small to mid-sized field service businesses seeking an user-friendly dispatch board integrated with CRM, scheduling, and billing.
Pricing
Starts at $49/month (Lite for solo users), Core at $119/month (up to 7 users), Connect at $239/month, Grow at $349+/month; annual billing discounts available.
FieldEdge
specializedSpecialized dispatch software for HVAC and plumbing services with a color-coded visual dispatch board.
Interactive dispatch board with color-coded technician status and live GPS mapping for optimized routing
FieldEdge is a field service management software tailored for HVAC, plumbing, and electrical contractors, featuring a centralized dispatch board for scheduling, routing, and tracking technicians in real-time. Its drag-and-drop interface allows dispatchers to visualize job assignments, technician availability, and GPS locations on an interactive map. The platform integrates dispatching with invoicing, CRM, and QuickBooks for streamlined operations.
Pros
- Drag-and-drop dispatch board with real-time updates and GPS tracking
- Strong mobile app for technicians enabling on-the-go updates
- Seamless integrations with QuickBooks and other accounting tools
Cons
- Steep learning curve for new users
- Pricing can be high for smaller teams
- Occasional reports of customer support delays
Best For
Mid-sized field service businesses like HVAC and plumbing contractors seeking an all-in-one dispatch and management solution.
Pricing
Quote-based pricing, typically starting at $115 per user per month with tiered plans based on features and users.
Workiz
specializedMobile-first field service platform offering a real-time interactive dispatch board for job assignments.
Real-time collaborative dispatch board with live GPS technician tracking and automated route suggestions
Workiz is a comprehensive field service management platform with a robust dispatch board designed for service-based businesses like HVAC, plumbing, and electrical contractors. It features a drag-and-drop scheduling interface, real-time GPS tracking for technicians, and dynamic route optimization to streamline dispatching operations. The software integrates dispatching with invoicing, payments, and CRM tools, providing an all-in-one solution for managing jobs from assignment to completion.
Pros
- Intuitive drag-and-drop dispatch board for quick job scheduling and reassignments
- Real-time GPS tracking and mobile app for technicians to update job status instantly
- Strong integrations with QuickBooks, Google Calendar, and payment processors
Cons
- Pricing can be steep for small teams with per-user costs adding up quickly
- Some users report a learning curve for advanced customization and reporting
- Customer support response times can vary, especially on lower-tier plans
Best For
Medium-sized field service businesses needing integrated dispatching, scheduling, and invoicing in one platform.
Pricing
Starts at $65/user/month (Rise plan, billed annually); higher tiers like Grow ($85/user/month) and Hyper-Grow ($105/user/month), with custom Enterprise pricing.
Service Fusion
specializedComprehensive field service CRM with customizable dispatch board for streamlined operations.
Live interactive dispatch board with color-coded statuses, capacity planning, and built-in technician messaging
Service Fusion is an all-in-one field service management software with a robust dispatch board that enables drag-and-drop scheduling, real-time job tracking, and technician assignment. It provides a visual overview of jobs, technician availability, and routes on an interactive map, helping businesses optimize dispatching operations. The platform integrates dispatching with CRM, invoicing, and mobile apps for seamless field service management.
Pros
- Intuitive drag-and-drop dispatch board with real-time updates
- Integrated GPS tracking and route optimization
- Strong mobile app for technicians with job details and communication
Cons
- Pricing can be steep for small teams
- Steeper learning curve due to extensive features
- Limited advanced reporting customization compared to specialists
Best For
Mid-sized field service businesses needing an integrated dispatch solution alongside CRM and invoicing.
Pricing
Starts at $195/month for up to 5 users (Starter plan); higher tiers like Pro at $295/month; custom enterprise pricing available.
Simpro
enterpriseJob management software with powerful dispatch board capabilities for service-based businesses.
Skills-based auto-scheduling engine that intelligently matches jobs to technicians' expertise and availability
Simpro is a comprehensive field service management platform with a robust dispatch board designed for scheduling, dispatching, and tracking jobs in real-time. It features a visual drag-and-drop interface for assigning tasks to technicians based on skills, location, and availability, while integrating GPS tracking and mobile apps for on-the-go updates. The software excels in connecting dispatch operations with quoting, invoicing, and inventory management for end-to-end workflow automation.
Pros
- Dynamic dispatch board with drag-and-drop scheduling and real-time updates
- Skills-based technician matching and GPS integration for efficient routing
- Seamless integration with CRM, invoicing, and inventory for full job lifecycle management
Cons
- Steep learning curve due to extensive features and customization options
- Pricing is enterprise-focused and requires custom quotes, often expensive for smaller teams
- Implementation can take time with potential need for training and setup support
Best For
Mid-sized to large field service businesses needing an all-in-one platform beyond just dispatching.
Pricing
Custom enterprise pricing, typically starting at $150-$300 per user/month depending on modules and scale; quotes required.
SuccessWare
enterpriseIntegrated business platform for service companies featuring a robust dispatch board for scheduling.
Pest control-specific route optimization and service history tracking on the dispatch board
SuccessWare is an all-in-one business management platform tailored for pest control companies, with a central dispatch board that enables drag-and-drop scheduling, real-time technician tracking via GPS, and route optimization. It integrates dispatching with CRM, invoicing, and customer management to streamline field service operations. The software supports mobile apps for technicians, ensuring efficient job assignment and completion in the pest control industry.
Pros
- Industry-specific tools optimized for pest control dispatching
- Real-time GPS tracking and drag-and-drop scheduling board
- Seamless integration with CRM, billing, and mobile apps
Cons
- Steep learning curve for non-pest control users
- Limited customization outside pest control workflows
- Pricing can be higher for smaller teams
Best For
Pest control businesses seeking an integrated dispatch solution with built-in industry-specific features.
Pricing
Custom pricing starting around $150/month for basic plans, scaling with users and modules (typically $200-$600/month).
Kickserv
specializedSimple field service software with dispatch views for easy job assignment and tracking.
Live GPS-enabled dispatch board that overlays technician locations directly on the scheduling calendar for instant assignment and monitoring
Kickserv is a cloud-based field service management platform with a central dispatch board designed for scheduling, assigning, and tracking jobs in real-time. It features a drag-and-drop calendar interface for easy job management, technician GPS tracking, and mobile apps for on-the-go updates. The software integrates dispatching with invoicing, customer CRM, and QuickBooks for streamlined operations in service industries like HVAC, plumbing, and cleaning.
Pros
- Intuitive drag-and-drop dispatch board with color-coded job statuses
- Real-time GPS tracking and mobile app for technicians
- Seamless QuickBooks integration for invoicing from the dispatch view
Cons
- Limited advanced automation and routing optimization compared to top competitors
- Reporting features lack depth for large-scale analytics
- Customer support response times can be inconsistent
Best For
Small to medium field service businesses (1-20 technicians) needing an affordable, straightforward dispatch board without enterprise-level complexity.
Pricing
Starts at $59/month for solo users (1 dispatcher + unlimited techs), with Team ($119/month), Business ($239/month), and custom Enterprise plans; billed annually.
Connecteam
enterpriseWorkforce management app with scheduling and dispatch board features for team coordination.
Seamless real-time GPS tracking integrated directly with drag-and-drop scheduling and time tracking
Connecteam is a mobile-first workforce management platform tailored for deskless and frontline teams, offering scheduling, real-time GPS tracking, time clock, and communication tools that support basic dispatch operations. Managers can assign shifts, monitor employee locations, and send updates via in-app chat and announcements to coordinate field teams efficiently. While versatile for general employee management, it provides a centralized dashboard for overseeing operations but lacks advanced visual dispatch board features like dynamic job mapping or kanban-style views.
Pros
- Intuitive mobile app accessible for field workers
- Real-time GPS tracking and geofencing for location monitoring
- Strong communication tools like chat and updates integrated with scheduling
Cons
- No dedicated visual dispatch board or job queuing interface
- Lacks advanced route optimization or dispatching automation
- More general workforce tool than specialized dispatch software
Best For
Small to mid-sized businesses with mobile field teams needing straightforward scheduling, tracking, and communication without complex dispatch requirements.
Pricing
Free for up to 10 users; paid plans start at $29/month (billed annually) for Basics (30 users), $49/month for Operations, $99/month for Expert, and custom Enterprise pricing.
Conclusion
After evaluating all tools, ServiceTitan emerges as the top choice, boasting enterprise-grade capabilities and advanced real-time optimization. Housecall Pro and Jobber follow, each excelling with intuitive interfaces and tailored features for distinct business needs, highlighting strong alternatives for varied operational demands. Together, these tools showcase the diversity of dispatch software, from robust enterprise solutions to user-friendly job management platforms.
Start with ServiceTitan to streamline your scheduling and team coordination, or explore Housecall Pro or Jobber if specific features better fit your unique workflow—taking the first step toward more efficient operations is key.
Tools Reviewed
All tools were independently evaluated for this comparison