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Customer Experience In Industry

Top 10 Best Digital Experience Management Software of 2026

Find the top 10 best digital experience management software to enhance customer engagement. Explore now to streamline interactions.

Jannik Lindner

Jannik Lindner

Feb 11, 2026

10 tools comparedExpert reviewed
Independent evaluation · Unbiased commentary · Updated regularly
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In the digital-first era, robust Digital Experience Management (DXM) software is vital for creating seamless, personalized interactions across web, mobile, and key channels. With a diverse range of options available—from enterprise-grade platforms to AI-powered headless CMS tools—identifying the most robust, user-friendly, and value-driven solutions is vital, and this curated list of top 10 platforms offers clarity for organizations seeking to enhance their digital experiences.

Quick Overview

  1. 1#1: Adobe Experience Manager - Enterprise platform for authoring, managing, and optimizing personalized digital experiences across web, mobile, and other channels.
  2. 2#2: Sitecore Experience Platform - Integrated DXP combining CMS, customer data platform, and personalization to deliver tailored experiences at scale.
  3. 3#3: Acquia Digital Experience Platform - Composable DXP built on Drupal for flexible content management, personalization, and omnichannel delivery.
  4. 4#4: Optimizely - Experimentation and personalization platform with CMS capabilities for optimizing digital customer journeys.
  5. 5#5: Contentful - Headless CMS enabling API-driven content management for modern, decoupled digital experiences.
  6. 6#6: Amplience - Dynamic content platform for creating and managing visual, personalized experiences across channels.
  7. 7#7: Contentstack - Composable headless CMS for building fast, scalable digital experiences with modular content.
  8. 8#8: Kontent.ai - AI-enhanced headless CMS for streamlined content management and personalized delivery.
  9. 9#9: Liferay Digital Experience Platform - Open-source portal platform for building customizable intranets, portals, and customer-facing sites.
  10. 10#10: Salesforce Experience Cloud - Cloud-based platform for creating branded digital communities and personalized customer portals.

These tools were selected based on rigorous evaluation of core features (personalization, content management, scalability), user experience, reliability, and long-term value, ensuring they cater to the diverse needs of businesses, from startups to large enterprises.

Comparison Table

This comparison table examines key digital experience management platforms—such as Adobe Experience Manager, Sitecore, and Acquia—providing insights into functionality, integrations, and usability to help readers select the right tool from a range of leading options.

Enterprise platform for authoring, managing, and optimizing personalized digital experiences across web, mobile, and other channels.

Features
9.8/10
Ease
7.2/10
Value
8.5/10

Integrated DXP combining CMS, customer data platform, and personalization to deliver tailored experiences at scale.

Features
9.6/10
Ease
7.4/10
Value
8.3/10

Composable DXP built on Drupal for flexible content management, personalization, and omnichannel delivery.

Features
9.6/10
Ease
8.2/10
Value
8.7/10
4Optimizely logo8.8/10

Experimentation and personalization platform with CMS capabilities for optimizing digital customer journeys.

Features
9.3/10
Ease
8.4/10
Value
8.0/10
5Contentful logo8.6/10

Headless CMS enabling API-driven content management for modern, decoupled digital experiences.

Features
9.2/10
Ease
7.9/10
Value
8.1/10
6Amplience logo8.5/10

Dynamic content platform for creating and managing visual, personalized experiences across channels.

Features
9.2/10
Ease
8.3/10
Value
7.8/10

Composable headless CMS for building fast, scalable digital experiences with modular content.

Features
9.4/10
Ease
8.2/10
Value
8.0/10
8Kontent.ai logo8.4/10

AI-enhanced headless CMS for streamlined content management and personalized delivery.

Features
9.1/10
Ease
7.6/10
Value
8.0/10

Open-source portal platform for building customizable intranets, portals, and customer-facing sites.

Features
9.2/10
Ease
6.8/10
Value
7.9/10

Cloud-based platform for creating branded digital communities and personalized customer portals.

Features
9.2/10
Ease
7.8/10
Value
8.0/10
1
Adobe Experience Manager logo

Adobe Experience Manager

enterprise

Enterprise platform for authoring, managing, and optimizing personalized digital experiences across web, mobile, and other channels.

Overall Rating9.4/10
Features
9.8/10
Ease of Use
7.2/10
Value
8.5/10
Standout Feature

Experience Fragments for reusable, omnichannel content authoring and rapid personalization at scale

Adobe Experience Manager (AEM) is a comprehensive digital experience platform that empowers enterprises to create, manage, deliver, and optimize personalized content across web, mobile, apps, and emerging channels. It integrates content management, digital asset management, forms, and campaign orchestration with Adobe's Experience Cloud tools like Analytics and Target. AEM's cloud-native architecture supports headless CMS, edge delivery, and AI-driven personalization at scale.

Pros

  • Enterprise-scale scalability and performance
  • Deep integration with Adobe Experience Cloud ecosystem
  • Advanced AI-powered personalization and content intelligence

Cons

  • Steep learning curve requiring skilled developers
  • High upfront implementation and customization costs
  • Complex setup for non-enterprise users

Best For

Large enterprises and global brands needing robust, omnichannel digital experiences with advanced analytics and personalization.

Pricing

Custom enterprise licensing starting at $50,000+ annually, based on users, traffic, and modules; available as cloud or on-premise.

2
Sitecore Experience Platform logo

Sitecore Experience Platform

enterprise

Integrated DXP combining CMS, customer data platform, and personalization to deliver tailored experiences at scale.

Overall Rating9.2/10
Features
9.6/10
Ease of Use
7.4/10
Value
8.3/10
Standout Feature

AI-powered Experience Orchestration, enabling real-time, hyper-personalized customer journeys across all digital channels

Sitecore Experience Platform (XP) is a comprehensive digital experience management solution that integrates content management, customer data platforms (CDP), marketing automation, analytics, and personalization capabilities into a unified enterprise-grade system. It enables organizations to deliver highly personalized, omnichannel experiences by leveraging real-time customer data and AI-driven insights. Designed for complex digital ecosystems, it supports everything from website management to customer journey orchestration across web, mobile, and IoT touchpoints.

Pros

  • Exceptional personalization and AI-driven customer insights
  • Robust CDP for unified customer data management
  • Scalable architecture for enterprise-level deployments

Cons

  • Steep learning curve and complex implementation
  • High upfront costs and ongoing expenses
  • Requires significant IT resources for customization

Best For

Large enterprises with complex omnichannel needs and dedicated development teams seeking advanced personalization at scale.

Pricing

Enterprise licensing model based on cores/users/tenants; typically starts at $50,000+ annually, with custom quotes for modules and support.

3
Acquia Digital Experience Platform logo

Acquia Digital Experience Platform

enterprise

Composable DXP built on Drupal for flexible content management, personalization, and omnichannel delivery.

Overall Rating9.1/10
Features
9.6/10
Ease of Use
8.2/10
Value
8.7/10
Standout Feature

Acquia Personalization (powered by AI/ML), which enables real-time, hyper-personalized content delivery and recommendations at enterprise scale

Acquia Digital Experience Platform (DXP) is an enterprise-grade solution built on the open-source Drupal CMS, enabling organizations to create, manage, and deliver personalized digital experiences across websites, apps, and other channels. It integrates content management, customer data platforms (CDP), marketing automation, analytics, and optimization tools into a unified cloud-based ecosystem. Acquia emphasizes scalability, security, and performance, making it ideal for complex, high-traffic digital operations with robust personalization capabilities.

Pros

  • Comprehensive feature set including CMS, CDP, personalization, and DAM for end-to-end DXM
  • Enterprise scalability with high-performance cloud hosting and global CDN
  • Strong security, compliance (e.g., GDPR, WCAG), and Drupal ecosystem flexibility

Cons

  • Steep learning curve due to Drupal's complexity for non-experts
  • High cost unsuitable for small businesses or simple projects
  • Customization requires development resources and expertise

Best For

Large enterprises and agencies managing complex, high-volume digital experiences with needs for personalization, security, and multi-channel delivery.

Pricing

Custom quote-based pricing; entry-level plans start around $25,000-$50,000 annually, scaling to six figures for enterprise deployments based on traffic, users, and features.

4
Optimizely logo

Optimizely

enterprise

Experimentation and personalization platform with CMS capabilities for optimizing digital customer journeys.

Overall Rating8.8/10
Features
9.3/10
Ease of Use
8.4/10
Value
8.0/10
Standout Feature

Bayesian-powered Stats Engine for faster, more accurate experiment results with reliable statistical significance

Optimizely is a comprehensive digital experience platform focused on experimentation, personalization, and optimization to enhance customer journeys across websites, apps, and other digital channels. It provides robust A/B and multivariate testing, feature flagging, and AI-driven insights to enable data-backed decisions that improve conversion rates and user engagement. The platform integrates content management, progressive delivery, and analytics, making it ideal for scaling personalized experiences at enterprise levels.

Pros

  • Powerful A/B, multivariate testing, and feature experimentation tools
  • Advanced personalization and AI-driven optimization
  • Seamless integrations with CMS, analytics, and CRM systems

Cons

  • High enterprise-level pricing not suitable for SMBs
  • Steep learning curve for advanced features and custom implementations
  • Setup requires developer involvement for full-stack capabilities

Best For

Enterprise marketing and product teams optimizing complex digital experiences through experimentation and personalization.

Pricing

Custom quote-based pricing starting around $50,000/year, scaling with traffic volume, experiments, and advanced features like full-stack support.

Visit Optimizelyoptimizely.com
5
Contentful logo

Contentful

specialized

Headless CMS enabling API-driven content management for modern, decoupled digital experiences.

Overall Rating8.6/10
Features
9.2/10
Ease of Use
7.9/10
Value
8.1/10
Standout Feature

API-first headless architecture enabling true content composability and decoupling from front-end presentation

Contentful is a leading headless CMS platform designed for Digital Experience Management, enabling teams to create, manage, and deliver content across websites, mobile apps, IoT devices, and more via APIs. It supports flexible content modeling, real-time collaboration, and seamless integrations with modern front-end tools and CDNs. This API-first approach allows for scalable, personalized digital experiences without the limitations of traditional monolithic CMS systems.

Pros

  • Highly flexible headless architecture for multi-channel delivery
  • Excellent developer tools, APIs, and marketplace integrations
  • Real-time collaboration and workflow automation

Cons

  • Steeper learning curve for non-technical users
  • Pricing escalates quickly with usage and scale
  • Limited native personalization and analytics features

Best For

Developer-centric teams building scalable, omnichannel digital experiences across diverse platforms.

Pricing

Freemium with paid tiers: Premium starts at $489/month (billed annually), Enterprise custom-priced based on API volume, users, and features.

Visit Contentfulcontentful.com
6
Amplience logo

Amplience

enterprise

Dynamic content platform for creating and managing visual, personalized experiences across channels.

Overall Rating8.5/10
Features
9.2/10
Ease of Use
8.3/10
Value
7.8/10
Standout Feature

Dynamic Content visual editor for infinite, no-code content variations and real-time personalization

Amplience is a headless Digital Experience Management (DXM) platform designed for creating, managing, and optimizing personalized content across omnichannel experiences. It excels in visual editing through its Dynamic Content tool, enabling marketers to build responsive, data-driven pages without coding. The platform integrates with e-commerce systems like Salesforce Commerce Cloud and leverages AI for content optimization, A/B testing, and personalization at scale.

Pros

  • Headless architecture offers maximum flexibility and integration with any frontend
  • Powerful visual editor (Dynamic Content) simplifies complex personalization for non-technical users
  • Advanced AI-driven optimization and real-time content delivery enhance conversion rates

Cons

  • Enterprise-level pricing can be prohibitive for SMBs
  • Steep initial learning curve for advanced customization
  • Limited native reporting requires third-party analytics integrations

Best For

Mid-to-large enterprises with e-commerce needs seeking scalable, headless personalization and omnichannel content management.

Pricing

Custom enterprise pricing; typically starts at $50,000+ annually based on traffic, features, and users (contact sales for quote).

Visit Amplienceamplience.com
7
Contentstack logo

Contentstack

enterprise

Composable headless CMS for building fast, scalable digital experiences with modular content.

Overall Rating8.7/10
Features
9.4/10
Ease of Use
8.2/10
Value
8.0/10
Standout Feature

Composable content blocks for true headless, mix-and-match delivery across any channel

Contentstack is a leading headless CMS platform designed for digital experience management, enabling teams to create, manage, and deliver personalized content across websites, mobile apps, e-commerce, and emerging channels via APIs. Its composable architecture allows for modular content modeling, decoupling content from presentation for maximum flexibility and speed. With built-in visual editing, AI-powered tools, and a global CDN, it supports scalable omnichannel experiences for enterprises.

Pros

  • Highly flexible headless and composable architecture
  • Global edge network ensuring low-latency content delivery
  • Extensive marketplace with 100+ integrations and apps

Cons

  • Steeper learning curve for non-technical users
  • Pricing is custom and can be expensive for SMBs
  • Limited native analytics compared to full-suite DXPs

Best For

Enterprises building scalable, omnichannel digital experiences with developer-heavy teams.

Pricing

Custom enterprise pricing with a free developer sandbox; paid tiers (Growth, Business, Enterprise) start around $5,000/month based on usage and scale.

Visit Contentstackcontentstack.com
8
Kontent.ai logo

Kontent.ai

specialized

AI-enhanced headless CMS for streamlined content management and personalized delivery.

Overall Rating8.4/10
Features
9.1/10
Ease of Use
7.6/10
Value
8.0/10
Standout Feature

AI-driven content insights and automation for optimizing delivery across channels

Kontent.ai is a cloud-native, API-first headless CMS platform that enables organizations to manage and deliver personalized digital experiences across websites, apps, and other channels. It excels in content modeling, workflow automation, and integrations with frontends like Next.js or e-commerce systems. With built-in AI tools for content optimization and governance, it supports scalable omnichannel content strategies for enterprise teams.

Pros

  • Highly flexible content modeling and reusable components
  • Robust API-first architecture with extensive integrations
  • Strong scalability and AI-powered workflows for enterprises

Cons

  • Steep learning curve for non-developers and marketers
  • Pricing can be expensive for small teams or startups
  • Limited built-in frontend templates or WYSIWYG editing

Best For

Mid-to-large enterprises needing a scalable headless CMS for complex, omnichannel digital experiences.

Pricing

Custom usage-based pricing with a free tier for trials; standard plans start at around $399/month, scaling to enterprise levels.

9
Liferay Digital Experience Platform logo

Liferay Digital Experience Platform

enterprise

Open-source portal platform for building customizable intranets, portals, and customer-facing sites.

Overall Rating8.4/10
Features
9.2/10
Ease of Use
6.8/10
Value
7.9/10
Standout Feature

Composable headless architecture for flexible, API-first omnichannel experiences

Liferay Digital Experience Platform (DXP) is an enterprise-grade, open-source solution for building and managing personalized digital experiences, including portals, intranets, websites, and customer-facing apps. It unifies content management, commerce, collaboration, and analytics in a highly customizable, scalable platform. With headless APIs and a composable architecture, it supports omnichannel delivery for complex B2B and employee experiences.

Pros

  • Highly extensible with modular architecture and 200+ marketplace apps
  • Advanced personalization, segmentation, and AI-driven analytics
  • Robust scalability and security for large enterprises

Cons

  • Steep learning curve requiring Java/developer expertise
  • Complex deployment and maintenance
  • High cost for enterprise subscriptions

Best For

Large enterprises needing customizable portals, intranets, and omnichannel digital experiences.

Pricing

Free Community Edition; Enterprise Portal Subscription starts at ~$10,000/year, scaling by users/features.

10
Salesforce Experience Cloud logo

Salesforce Experience Cloud

enterprise

Cloud-based platform for creating branded digital communities and personalized customer portals.

Overall Rating8.5/10
Features
9.2/10
Ease of Use
7.8/10
Value
8.0/10
Standout Feature

Deep, native integration with Salesforce CRM data for dynamic, personalized experiences without data syncing

Salesforce Experience Cloud is a comprehensive platform for creating branded digital experiences, including customer portals, partner communities, and employee sites. It enables businesses to deliver personalized, secure, and scalable self-service options deeply integrated with Salesforce CRM. With low-code builders, AI personalization via Einstein, and robust analytics, it supports omnichannel engagement across web and mobile.

Pros

  • Unparalleled integration with Salesforce CRM and Einstein AI for real-time personalization
  • Low-code Experience Builder for rapid customization and templated sites
  • Enterprise-grade security, scalability, and compliance features

Cons

  • Steep learning curve and complexity for non-Salesforce admins
  • High costs that scale with users and logins
  • Potential performance issues with extensive customizations

Best For

Large enterprises already using Salesforce that need sophisticated, CRM-integrated customer and partner portals.

Pricing

Starts at $25 per login/month for basic external users, up to $300+/login/month for premium features; often bundled with Salesforce editions.

Conclusion

The top three options—Adobe Experience Manager, Sitecore Experience Platform, and Acquia Digital Experience Platform—each bring unique strengths, with Adobe Experience Manager emerging as the clear leader for its comprehensive enterprise capabilities. Sitecore and Acquia also stand out, offering integrated and composable solutions respectively to suit different scalability and customization needs. Together, they represent the pinnacle of digital experience management tools.

Adobe Experience Manager logo
Our Top Pick
Adobe Experience Manager

Begin exploring Adobe Experience Manager today to craft seamless, personalized digital journeys that engage and empower your audience.