Top 10 Best Customer Warranty Tracking Software of 2026

ServiceMax is a comprehensive field service management (FSM) platform built on Salesforce that excels in customer warranty tracking, offering tools to manage entitlements, service contracts, and warranty claims seamlessly. It automates warranty validation during service dispatch, tracks expiration dates in real-time, and ensures compliance with SLAs across asset lifecycles. With robust reporting and analytics, it provides visibility into warranty performance, helping businesses reduce unauthorized service costs and optimize operations.

Salesforce Field Service is a powerful field service management platform within the Salesforce ecosystem, designed to optimize scheduling, dispatching, and technician productivity for on-site services. As a customer warranty tracking solution, it integrates with Salesforce Assets, Service Contracts, and Cases to monitor warranty periods, track claims, service histories, and automate entitlement checks. This enables field technicians to verify warranty status in real-time via mobile apps, ensuring compliant repairs and efficient claim processing.

Oracle Field Service is a robust cloud-based platform primarily designed for managing field service operations, with capabilities for handling customer warranty tracking through entitlement management and service order processing. It allows businesses to verify warranty coverage, track claims, schedule repairs, and maintain service history tied to customer assets. Integrated within Oracle's CX suite, it supports complex enterprise workflows but requires configuration to focus on warranty-specific needs.

IFS Cloud is a comprehensive enterprise resource planning (ERP) platform with advanced service management modules tailored for customer warranty tracking. It enables automated warranty registration, claims processing, expiration monitoring, and performance analytics across asset-intensive operations. The solution integrates seamlessly with field service, maintenance, and supply chain functions to streamline warranty fulfillment and reduce costs.

Astea Alliance is an enterprise-grade field service management (FSM) platform that includes dedicated warranty tracking and management features as part of its broader service lifecycle suite. It enables businesses to track warranty entitlements, process claims, monitor expiration dates, and integrate warranty data with CRM, inventory, and mobile field operations. The software supports automated workflows for repairs under warranty and provides reporting analytics to optimize warranty performance and reduce costs.

ServicePower is a comprehensive field service management (FSM) platform that includes robust warranty tracking features, enabling businesses to manage service contracts, warranty claims, and repair histories seamlessly. It integrates warranty data with scheduling, dispatching, and technician mobile apps to streamline warranty fulfillment processes. While not exclusively a warranty tool, it excels in enterprises needing end-to-end visibility into customer warranties amid broader field operations.

Fiix is a cloud-based CMMS (Computerized Maintenance Management System) that supports asset management, work orders, and preventive maintenance, with capabilities to track warranty information via custom fields on assets. It enables teams to log warranty expiration dates, attach supporting documents, and schedule reminders or work orders tied to warranty events, helping reduce downtime from expired coverage. While versatile for internal asset warranty tracking, it lacks specialized tools for customer-facing warranty claims processing or portals. Overall, it's better suited for operational maintenance than dedicated customer warranty management.

UpKeep is a cloud-based CMMS platform that supports asset management, enabling users to track warranty details like expiration dates and vendor information through custom fields and attachments. It facilitates warranty-related work orders, preventive maintenance reminders, and mobile access for field teams to verify coverage on-site. While versatile for internal maintenance, its warranty tracking is more asset-centric than customer-facing claim management.

Asset Panda is a cloud-based asset management platform designed for tracking physical assets, including detailed warranty information through custom fields, expiration alerts, and maintenance schedules. It enables businesses to monitor warranty statuses, generate reports, and set up automated notifications for expiring coverage on customer or internal assets. While versatile for general asset tracking, it requires customization to fully serve as customer warranty tracking software.

EZOfficeInventory is a cloud-based asset management platform designed for tracking office inventory, IT equipment, and other assets, with built-in support for warranty tracking through custom fields, expiration dates, and alerts. As a customer warranty tracking solution, it enables associating assets with customers, monitoring warranty statuses, and generating reports on expirations or claims. While versatile for general inventory needs, it requires customization to fully optimize for customer-specific warranty management workflows.