Quick Overview
- 1#1: Skilljar - Customer education platform delivering personalized onboarding, courses, and certifications to boost product adoption and reduce churn.
- 2#2: Thinkific - Online course platform enabling businesses to create branded customer academies with courses, quizzes, and progress tracking.
- 3#3: TalentLMS - Cloud-based LMS for delivering scalable customer training programs with gamification, certifications, and multi-language support.
- 4#4: LearnWorlds - Interactive online course platform with video assessments, ebooks, and SCORM support tailored for customer education.
- 5#5: Kajabi - All-in-one platform for building customer education courses, memberships, and communities with integrated marketing tools.
- 6#6: Teachable - Simple course creation tool for launching customer training programs with quizzes, certificates, and payment integrations.
- 7#7: Docebo - AI-powered enterprise LMS supporting large-scale customer education with automation, analytics, and content curation.
- 8#8: LearnUpon - Customer-focused LMS with multi-portal support for training customers, partners, and teams via courses and certifications.
- 9#9: 360Learning - Collaborative learning platform combining LMS features with social tools for engaging customer education experiences.
- 10#10: Schoox - Social LMS designed for extended enterprise training including customers with mobile learning and gamification.
Tools were selected based on rigorous assessment of features (including personalization, gamification, and certification management), user experience, scalability, and overall value, ensuring a curated mix of robust functionality and practicality for diverse organizational needs.
Comparison Table
Effective customer education software is crucial for equipping users and boosting engagement, and this comparison table breaks down top tools like Skilljar, Thinkific, TalentLMS, LearnWorlds, Kajabi, and more. It examines key features, usability, and practical applications, helping readers identify the best fit for their specific customer education needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Skilljar Customer education platform delivering personalized onboarding, courses, and certifications to boost product adoption and reduce churn. | specialized | 9.5/10 | 9.8/10 | 9.2/10 | 9.0/10 |
| 2 | Thinkific Online course platform enabling businesses to create branded customer academies with courses, quizzes, and progress tracking. | specialized | 9.2/10 | 9.1/10 | 9.4/10 | 9.0/10 |
| 3 | TalentLMS Cloud-based LMS for delivering scalable customer training programs with gamification, certifications, and multi-language support. | specialized | 8.7/10 | 9.1/10 | 9.3/10 | 8.2/10 |
| 4 | LearnWorlds Interactive online course platform with video assessments, ebooks, and SCORM support tailored for customer education. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 5 | Kajabi All-in-one platform for building customer education courses, memberships, and communities with integrated marketing tools. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.5/10 |
| 6 | Teachable Simple course creation tool for launching customer training programs with quizzes, certificates, and payment integrations. | specialized | 8.2/10 | 8.0/10 | 9.4/10 | 7.8/10 |
| 7 | Docebo AI-powered enterprise LMS supporting large-scale customer education with automation, analytics, and content curation. | enterprise | 8.4/10 | 9.1/10 | 7.9/10 | 8.0/10 |
| 8 | LearnUpon Customer-focused LMS with multi-portal support for training customers, partners, and teams via courses and certifications. | specialized | 8.6/10 | 8.8/10 | 9.2/10 | 8.0/10 |
| 9 | 360Learning Collaborative learning platform combining LMS features with social tools for engaging customer education experiences. | enterprise | 8.1/10 | 8.4/10 | 8.0/10 | 7.7/10 |
| 10 | Schoox Social LMS designed for extended enterprise training including customers with mobile learning and gamification. | enterprise | 8.3/10 | 8.7/10 | 8.4/10 | 7.9/10 |
Customer education platform delivering personalized onboarding, courses, and certifications to boost product adoption and reduce churn.
Online course platform enabling businesses to create branded customer academies with courses, quizzes, and progress tracking.
Cloud-based LMS for delivering scalable customer training programs with gamification, certifications, and multi-language support.
Interactive online course platform with video assessments, ebooks, and SCORM support tailored for customer education.
All-in-one platform for building customer education courses, memberships, and communities with integrated marketing tools.
Simple course creation tool for launching customer training programs with quizzes, certificates, and payment integrations.
AI-powered enterprise LMS supporting large-scale customer education with automation, analytics, and content curation.
Customer-focused LMS with multi-portal support for training customers, partners, and teams via courses and certifications.
Collaborative learning platform combining LMS features with social tools for engaging customer education experiences.
Social LMS designed for extended enterprise training including customers with mobile learning and gamification.
Skilljar
specializedCustomer education platform delivering personalized onboarding, courses, and certifications to boost product adoption and reduce churn.
ROI Analytics that directly correlates training completion to revenue impact, support ticket reduction, and customer lifetime value
Skilljar is a leading customer education platform that enables businesses to create, deliver, and manage scalable online training programs for customers, partners, and employees. It features an intuitive course builder supporting multimedia, quizzes, SCORM/xAPI content, and certification paths, with robust analytics to track engagement and ROI. The platform excels in integrations with CRMs like Salesforce, support tools like Zendesk, and marketing automation, helping drive customer retention and success.
Pros
- Comprehensive course authoring with drag-and-drop builder and SCORM support
- Powerful analytics linking training to business metrics like churn reduction
- Seamless integrations with 50+ tools including Salesforce, HubSpot, and Intercom
Cons
- Pricing is custom and enterprise-focused, less ideal for small teams
- Advanced customization requires some technical setup
- Limited built-in gamification compared to general LMS platforms
Best For
Mid-to-large enterprises seeking scalable, ROI-driven customer education to boost onboarding, retention, and upsell.
Pricing
Custom quote-based pricing with tiers starting around $10,000/year for Essentials, scaling to Enterprise plans based on users and features.
Thinkific
specializedOnline course platform enabling businesses to create branded customer academies with courses, quizzes, and progress tracking.
Comprehensive white-labeling with custom domains and branding, enabling fully professional customer education portals.
Thinkific is a robust online course platform designed for creating, hosting, and selling educational content, making it excellent for customer education initiatives like onboarding, training academies, and certification programs. It offers drag-and-drop course building, multimedia support, quizzes, certificates, and drip-fed content to enhance learner engagement. Businesses can fully white-label their offerings, integrate with marketing tools, and build communities to foster ongoing customer success.
Pros
- Intuitive drag-and-drop course builder with multimedia and assessment tools
- No transaction fees on paid plans, maximizing revenue from customer training
- Full white-labeling and custom domains for branded customer academies
Cons
- Advanced analytics and reporting limited to higher-tier plans
- Lacks native SCORM support for complex LMS integrations
- Community features require Grow plan or above
Best For
Businesses and teams seeking an easy-to-use platform to deliver scalable, branded customer onboarding and training programs.
Pricing
Free plan for basics; paid plans from $49/mo (Basic, annual billing) to $499/mo (Grow), with Expand at custom enterprise pricing.
TalentLMS
specializedCloud-based LMS for delivering scalable customer training programs with gamification, certifications, and multi-language support.
Multi-portal management for creating isolated, white-labeled spaces for different customer groups
TalentLMS is a cloud-based learning management system (LMS) tailored for businesses to deliver scalable online training, with strong capabilities for customer education through branded learner portals and self-paced courses. It supports interactive content creation, gamification, and detailed analytics to track customer onboarding and skill development. The platform integrates seamlessly with tools like Zoom and CRM systems, making it ideal for customer success teams.
Pros
- Intuitive drag-and-drop course builder simplifies content creation
- Robust gamification with badges, points, and leaderboards boosts engagement
- Extensive integrations with CRM, video tools, and e-commerce platforms
Cons
- Advanced features like custom reports locked behind higher tiers
- User-based pricing can become expensive at scale
- Limited native support for highly complex simulations or VR content
Best For
Mid-sized businesses and customer success teams seeking an easy-to-deploy LMS for partner and customer training programs.
Pricing
Starts at $69/month (Starter, up to 40 active users); scales to $459/month (Premium Unlimited) with annual discounts and custom enterprise plans.
LearnWorlds
specializedInteractive online course platform with video assessments, ebooks, and SCORM support tailored for customer education.
Interactive video technology with embedded quizzes, hotspots, and calls-to-action
LearnWorlds is an all-in-one platform for creating, hosting, and selling online courses, making it suitable for customer education by enabling branded academies with interactive content. It supports multimedia courses, quizzes, certificates, drip scheduling, and progress tracking to onboard and train customers effectively. Businesses can leverage built-in marketing tools, sales pages, and community forums to engage learners and drive retention.
Pros
- Highly customizable course builder with interactive video and assessments
- Integrated sales funnels, payments, and marketing tools
- Strong branding options and community features for engagement
Cons
- Advanced features locked behind higher pricing tiers
- Reporting and analytics less robust than enterprise competitors
- Steeper learning curve for complex customizations
Best For
Course creators and SMBs building branded customer training academies with monetization needs.
Pricing
Starts at $29/mo (Starter, annual billing) up to $299/mo (Learning Center); High Volume and custom enterprise plans available.
Kajabi
specializedAll-in-one platform for building customer education courses, memberships, and communities with integrated marketing tools.
Built-in sales funnels and email automation integrated directly with course delivery
Kajabi is an all-in-one platform designed for creating, marketing, and selling online courses, memberships, and digital products, making it adaptable for customer education through structured learning paths. It offers tools like video hosting, quizzes, assessments, drip content, and community forums to deliver engaging training to customers. While powerful for solopreneurs and small teams, it excels more in monetized content than enterprise-scale customer onboarding.
Pros
- Comprehensive all-in-one platform with course builder, marketing, and payments
- Beautiful, mobile-responsive templates and sites
- Strong analytics for tracking learner progress and engagement
Cons
- Expensive pricing not suited for small budgets
- Limited advanced LMS features like SCORM support or branching logic
- Steeper learning curve for non-creators customizing deeply
Best For
Small to mid-sized businesses and course creators delivering paid or premium customer training programs.
Pricing
Starts at $149/month (Basic), $199/month (Growth), $399/month (Pro); annual billing offers 20% discount; no free tier.
Teachable
specializedSimple course creation tool for launching customer training programs with quizzes, certificates, and payment integrations.
Integrated e-commerce and marketing tools for directly monetizing customer education content
Teachable is a user-friendly online course platform that allows creators and businesses to build, host, and sell digital courses without coding. It supports customer education through features like structured lessons, quizzes, certificates, drip content, and student management tools. Companies use it to create branded academies for onboarding, training, and upskilling customers efficiently.
Pros
- Intuitive drag-and-drop course builder
- Built-in payment processing and sales tools
- Strong student engagement features like quizzes and certificates
Cons
- Limited advanced analytics and reporting
- Transaction fees on lower plans reduce value
- Less suitable for large-scale enterprise deployments
Best For
Small to mid-sized businesses and independent creators delivering customer onboarding and training courses.
Pricing
Free plan with transaction fees; Basic ($39/mo annual), Pro ($119/mo annual), Business ($499/mo annual).
Docebo
enterpriseAI-powered enterprise LMS supporting large-scale customer education with automation, analytics, and content curation.
AI-powered content creation and virtual coaching for automated, hyper-personalized learning paths
Docebo is an AI-powered learning management system (LMS) tailored for customer education, employee training, and partner enablement, enabling organizations to deliver personalized, scalable learning experiences. It features automated content creation, gamification, social learning tools, and multi-tenant portals for branded customer academies. The platform excels in analytics, compliance tracking, and integrations with CRM systems like Salesforce, making it suitable for B2B companies focused on customer success.
Pros
- Advanced AI tools like Deep Search and AI Coach for personalized content and recommendations
- Multi-tenant architecture for white-labeled customer portals
- Strong analytics and 4,000+ integrations for seamless workflows
Cons
- High enterprise pricing with minimum commitments
- Steeper learning curve for admins during initial setup
- Limited out-of-box customization without developer support
Best For
Mid-to-large enterprises scaling customer and partner training with AI-driven personalization.
Pricing
Quote-based enterprise pricing, typically $20,000+ annually with per-active-user models starting around $25/user/month.
LearnUpon
specializedCustomer-focused LMS with multi-portal support for training customers, partners, and teams via courses and certifications.
Multi-portal architecture allowing separate, fully branded learning spaces for different user groups
LearnUpon is a cloud-based learning management system (LMS) tailored for customer education, partner training, and onboarding programs. It enables organizations to create fully branded, multi-portal learning experiences, deliver SCORM-compliant content, and track engagement through detailed analytics. With strong integrations to tools like Salesforce, Zendesk, and HubSpot, it streamlines scaling training efforts for external audiences.
Pros
- Multi-portal functionality for segmented audiences like customers and partners
- Seamless integrations with CRM and support platforms
- Intuitive interface for both admins and learners
Cons
- Active user-based pricing can become expensive at scale
- Limited built-in content authoring tools
- Advanced reporting customization requires higher tiers
Best For
Mid-to-large enterprises delivering branded, scalable training to customers and partners.
Pricing
Custom pricing based on active users, starting around $25/active user/month for Growth plans, with Business and Enterprise tiers for advanced needs.
360Learning
enterpriseCollaborative learning platform combining LMS features with social tools for engaging customer education experiences.
Built-in social learning with in-course comments, Q&A, and peer reviews for higher engagement
360Learning is a collaborative learning platform that enables organizations to create, deliver, and manage training programs for both employees and customers through intuitive course authoring and external academies. It supports interactive content like videos, quizzes, and SCORM imports, with a focus on social learning features such as in-course discussions and peer feedback. The platform excels in customer education by providing branded portals, certifications, and analytics to track learner progress and ROI.
Pros
- Intuitive no-code course builder with AI assistance
- Strong social and collaborative learning tools for engagement
- Comprehensive analytics and certification tracking
Cons
- Enterprise-level pricing may not suit small teams
- Advanced customizations require higher tiers
- Limited out-of-box integrations compared to pure customer ed platforms
Best For
Mid-to-large enterprises needing a unified platform for customer and employee training with social engagement.
Pricing
Custom enterprise pricing; typically starts at $10-20 per active user/month with annual contracts and tiered plans.
Schoox
enterpriseSocial LMS designed for extended enterprise training including customers with mobile learning and gamification.
Social Learning Network that turns training into a collaborative community with feeds, discussions, and user-generated content like a professional social media platform.
Schoox is a cloud-based learning management system (LMS) tailored for customer education, partner training, and employee development, enabling organizations to deliver interactive, scalable learning experiences. It emphasizes gamification, social collaboration, and mobile-first design to boost engagement and knowledge retention among customers and external users. With robust analytics and certification tools, Schoox helps businesses build branded academies for product training and onboarding.
Pros
- Strong gamification with badges, leaderboards, and challenges to drive customer engagement
- Social learning features foster community and peer-to-peer knowledge sharing
- Comprehensive analytics and reporting for tracking learner progress and ROI
Cons
- Pricing is quote-based and can be expensive for small teams or low-volume users
- Advanced customization requires developer support or technical expertise
- Integrations with niche customer success tools are limited compared to top competitors
Best For
Mid-to-large enterprises with customer-facing teams needing engaging, scalable training academies for product education and partner enablement.
Pricing
Custom quote-based pricing; typically starts at $10-25 per active user/month for customer education plans, with enterprise tiers for high-volume usage.
Conclusion
The reviewed tools provide varied approaches to enhancing customer education, with Skilljar leading as the top choice, leveraging personalized onboarding and churn reduction. Thinkific and TalentLMS emerge as strong alternatives, ideal for creating branded academies or scalable, gamified programs with multi-language support. Each option caters to unique needs, ensuring a suitable fit for diverse businesses.
Explore Skilljar today to experience personalized customer education that boosts adoption and fosters long-term engagement.
Tools Reviewed
All tools were independently evaluated for this comparison