Quick Overview
- 1#1: Tyler Odyssey - Comprehensive web-based case management system for courts handling criminal, civil, traffic, and probate cases with integrated workflows and reporting.
- 2#2: Mark43 - Cloud-native public safety platform providing modern CAD, RMS, and investigative case management for law enforcement agencies.
- 3#3: CentralSquare RMS - Robust records management system for public safety with advanced criminal case tracking, reporting, and analytics capabilities.
- 4#4: HxGN OnCall RMS - Integrated records management solution for police departments featuring case file management, evidence tracking, and compliance tools.
- 5#5: Omnigo - All-in-one public safety software suite with incident reporting, investigations, and criminal case management modules.
- 6#6: Axon Records - Cloud-based digital evidence and records management platform designed for law enforcement case workflows and chain of custody.
- 7#7: Motorola Solutions CommandCentral - Unified public safety operations platform with records management for efficient criminal case handling and intelligence sharing.
- 8#8: Core Crime - Specialized criminal justice case management software for prosecutors and law enforcement with docket tracking and document management.
- 9#9: EvidenceOnQ - Digital evidence management system supporting criminal case workflows with secure storage, sharing, and audit trails.
- 10#10: CaseGuard Studio - AI-powered multimedia redaction and case management tool for law enforcement to process video, audio, and documents securely.
Tools were ranked based on core features like workflow integration and evidence tracking, quality metrics such as security and scalability, ease of use, and long-term value for law enforcement and public safety teams.
Comparison Table
This comparison table examines leading criminal case management software, such as Tyler Odyssey, Mark43, CentralSquare RMS, HxGN OnCall RMS, and Omnigo, to guide readers in evaluating options. By analyzing features, usability, and workflow alignment, users can determine which tool best suits their operational needs. Whether for case tracking or collaboration, the table simplifies comparing key capabilities and streamlines selection.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Tyler Odyssey Comprehensive web-based case management system for courts handling criminal, civil, traffic, and probate cases with integrated workflows and reporting. | enterprise | 9.7/10 | 9.9/10 | 8.7/10 | 9.2/10 |
| 2 | Mark43 Cloud-native public safety platform providing modern CAD, RMS, and investigative case management for law enforcement agencies. | enterprise | 9.2/10 | 9.5/10 | 8.8/10 | 8.5/10 |
| 3 | CentralSquare RMS Robust records management system for public safety with advanced criminal case tracking, reporting, and analytics capabilities. | enterprise | 8.7/10 | 9.2/10 | 8.0/10 | 8.5/10 |
| 4 | HxGN OnCall RMS Integrated records management solution for police departments featuring case file management, evidence tracking, and compliance tools. | enterprise | 8.7/10 | 9.2/10 | 7.8/10 | 8.1/10 |
| 5 | Omnigo All-in-one public safety software suite with incident reporting, investigations, and criminal case management modules. | enterprise | 8.1/10 | 8.5/10 | 7.7/10 | 7.9/10 |
| 6 | Axon Records Cloud-based digital evidence and records management platform designed for law enforcement case workflows and chain of custody. | enterprise | 8.2/10 | 9.1/10 | 8.0/10 | 7.4/10 |
| 7 | Motorola Solutions CommandCentral Unified public safety operations platform with records management for efficient criminal case handling and intelligence sharing. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.8/10 |
| 8 | Core Crime Specialized criminal justice case management software for prosecutors and law enforcement with docket tracking and document management. | specialized | 7.4/10 | 7.8/10 | 6.9/10 | 7.2/10 |
| 9 | EvidenceOnQ Digital evidence management system supporting criminal case workflows with secure storage, sharing, and audit trails. | specialized | 8.1/10 | 9.2/10 | 8.4/10 | 7.6/10 |
| 10 | CaseGuard Studio AI-powered multimedia redaction and case management tool for law enforcement to process video, audio, and documents securely. | specialized | 6.5/10 | 7.2/10 | 7.8/10 | 6.0/10 |
Comprehensive web-based case management system for courts handling criminal, civil, traffic, and probate cases with integrated workflows and reporting.
Cloud-native public safety platform providing modern CAD, RMS, and investigative case management for law enforcement agencies.
Robust records management system for public safety with advanced criminal case tracking, reporting, and analytics capabilities.
Integrated records management solution for police departments featuring case file management, evidence tracking, and compliance tools.
All-in-one public safety software suite with incident reporting, investigations, and criminal case management modules.
Cloud-based digital evidence and records management platform designed for law enforcement case workflows and chain of custody.
Unified public safety operations platform with records management for efficient criminal case handling and intelligence sharing.
Specialized criminal justice case management software for prosecutors and law enforcement with docket tracking and document management.
Digital evidence management system supporting criminal case workflows with secure storage, sharing, and audit trails.
AI-powered multimedia redaction and case management tool for law enforcement to process video, audio, and documents securely.
Tyler Odyssey
enterpriseComprehensive web-based case management system for courts handling criminal, civil, traffic, and probate cases with integrated workflows and reporting.
Unified single-instance platform that manages criminal, civil, family, and probate cases without data silos, enabling holistic justice system oversight
Tyler Odyssey is a comprehensive, web-based case management platform from Tyler Technologies, widely used by courts and justice agencies across the US for handling criminal cases end-to-end. It supports processes from arrest intake, charging, arraignments, and hearings to dispositions, sentencing, probation tracking, and appeals. The system offers robust automation, e-filing, document management, calendaring, reporting, and integrations with law enforcement records management systems (RMS) and jail management.
Pros
- Unmatched depth in criminal justice workflows, including warrant management, bail bonds, and post-conviction supervision
- Seamless scalability for high-volume jurisdictions with real-time data sharing across agencies
- Strong security compliance (CJIS, NCSC standards) and extensive customization options
Cons
- Steep learning curve and extensive training required for full utilization
- High upfront implementation costs and long deployment timelines
- Vendor lock-in due to deep integration with Tyler's ecosystem
Best For
Large county or state court systems and district attorneys' offices needing a scalable, integrated solution for high-volume criminal caseloads.
Pricing
Custom enterprise pricing via quote; annual subscription model starting at $100K+ for mid-sized jurisdictions, scaling with users, modules, and hosting.
Mark43
enterpriseCloud-native public safety platform providing modern CAD, RMS, and investigative case management for law enforcement agencies.
Nx (Next) platform's unified CAD-RMS integration with real-time mobile access and AI-powered Spectra analytics
Mark43 is a cloud-native public safety platform specializing in Records Management System (RMS) for criminal case management, alongside CAD, JMS, and analytics tailored for law enforcement. It enables efficient case intake, investigation workflows, evidence tracking, reporting, and real-time data sharing across mobile devices and integrations like body-worn cameras. Designed for scalability, it serves agencies from small departments to major cities like NYPD and LAPD with modern, secure infrastructure.
Pros
- Fully cloud-native architecture for high scalability and reliability
- Advanced analytics and AI-driven insights for investigations
- Robust mobile apps and integrations with body cams and NCIC
Cons
- Premium pricing may strain smaller agency budgets
- Lengthy implementation and onboarding process
- Some customization requires vendor support
Best For
Mid-to-large police departments needing a scalable, integrated RMS with modern mobile and analytics capabilities.
Pricing
Custom enterprise subscription pricing; typically $50K+ annually based on agency size, users, and modules (contact sales for quote).
CentralSquare RMS
enterpriseRobust records management system for public safety with advanced criminal case tracking, reporting, and analytics capabilities.
Unified integration across CAD, RMS, and JMS for streamlined end-to-end case workflows
CentralSquare RMS is a robust records management system tailored for law enforcement agencies, enabling efficient handling of criminal cases from incident intake through adjudication. It provides comprehensive tools for case tracking, evidence management, automated reporting, and integration with CAD, JMS, and analytics platforms. The solution supports mobile access for field officers and advanced data analytics to enhance decision-making and compliance.
Pros
- Seamless integration with CAD, JMS, and public safety suite
- Advanced analytics and customizable reporting
- Scalable for enterprise-level agencies with mobile support
Cons
- Steep initial setup and training requirements
- Premium pricing not ideal for small departments
- Customization can require vendor support
Best For
Mid-to-large police departments needing an integrated public safety platform for high-volume case management.
Pricing
Custom quote-based pricing, typically subscription model starting at $100K+ annually for mid-sized agencies, scaling with users and modules.
HxGN OnCall RMS
enterpriseIntegrated records management solution for police departments featuring case file management, evidence tracking, and compliance tools.
HxGN OnCall Unite for seamless interoperability across records, dispatch, and jail management in a unified platform
HxGN OnCall RMS from Hexagon is a comprehensive records management system tailored for law enforcement, enabling efficient handling of criminal cases from incident reporting to adjudication. It supports end-to-end workflows including evidence tracking, investigations, and compliance reporting with standards like NIBRS. The platform integrates seamlessly with CAD, mobile apps, and analytics tools for enhanced public safety operations.
Pros
- Robust integration with Hexagon's public safety ecosystem (CAD, JMS)
- Advanced analytics and geospatial intelligence for investigations
- Strong compliance tools for NIBRS and audit-ready reporting
Cons
- High implementation costs and complexity for smaller agencies
- Steep learning curve due to extensive customization options
- Limited out-of-the-box templates for niche criminal case types
Best For
Mid-to-large police departments seeking an integrated, scalable RMS for complex criminal case management.
Pricing
Custom enterprise pricing; typically subscription-based starting at $50-100 per user/month with on-premise options available.
Omnigo
enterpriseAll-in-one public safety software suite with incident reporting, investigations, and criminal case management modules.
Unified workflow automation that links criminal cases across incident intake, evidence management, and court reporting in one platform.
Omnigo is a comprehensive public safety software suite that includes robust criminal case management capabilities, enabling law enforcement agencies to handle investigations from incident reporting through adjudication. It integrates records management (RMS), jail management (JMS), and evidence tracking into a unified platform for streamlined workflows. The software supports mobile access, automated reporting, and compliance with standards like CJIS, making it suitable for modern policing operations.
Pros
- Seamless integration with RMS, CAD, and JMS for end-to-end case handling
- Strong mobile apps for field officers and real-time updates
- Advanced reporting and analytics for investigative insights
Cons
- Steep learning curve for full customization
- Pricing can be high for smaller agencies
- Occasional reports of integration glitches with legacy systems
Best For
Mid-to-large law enforcement agencies seeking an integrated public safety platform with deep case management features.
Pricing
Custom enterprise pricing; modular subscriptions typically start at $10,000+ annually based on agency size and modules.
Axon Records
enterpriseCloud-based digital evidence and records management platform designed for law enforcement case workflows and chain of custody.
AI-powered Evidence360 for automated video redaction and intelligent object/search capabilities across massive evidence libraries
Axon Records is a cloud-based digital evidence and records management platform tailored for law enforcement agencies to securely store, organize, and share multimedia evidence from body cameras, dash cams, and other sources. It streamlines criminal case workflows by providing AI-driven tools for redaction, transcription, and searchability, while ensuring CJIS compliance. While strong in evidence handling, it functions more as an RMS companion than a full end-to-end case management system.
Pros
- Seamless integration with Axon hardware ecosystem for automatic evidence upload
- Advanced AI features like automated redaction, transcription, and facial recognition
- High security standards with audit trails and chain-of-custody tracking
Cons
- High subscription costs may strain smaller agency budgets
- Limited native support for non-digital case workflows or court integrations
- Customization options require professional services
Best For
Mid-to-large law enforcement agencies using Axon body cams and seeking top-tier digital evidence management within criminal investigations.
Pricing
Enterprise subscription model; pricing starts at ~$50-100 per officer/month plus storage fees, customized based on agency size and usage.
Motorola Solutions CommandCentral
enterpriseUnified public safety operations platform with records management for efficient criminal case handling and intelligence sharing.
Unified Real-Time Operations Center (RTOC) with integrated video, sensor data, and RMS for instant case context
Motorola Solutions CommandCentral is a robust public safety platform that integrates Computer-AI ded Dispatch (CAD), Records Management System (RMS), analytics, and video management tailored for law enforcement and emergency services. It excels in criminal case management by providing tools for incident reporting, evidence tracking, investigation workflows, and compliance reporting within a unified ecosystem. Designed for real-time operations, it enables agencies to share data across systems, enhancing case resolution and resource allocation.
Pros
- Seamless integration of CAD, RMS, and analytics for end-to-end case management
- Advanced real-time data visualization and AI-driven insights
- Scalable for large agencies with strong hardware interoperability
Cons
- Steep learning curve and complex implementation
- High enterprise-level pricing not suited for small departments
- Customization requires significant vendor support
Best For
Large municipal or state law enforcement agencies requiring integrated public safety operations and real-time crime center capabilities.
Pricing
Custom enterprise subscription pricing starting at $100,000+ annually, based on agency size and modules.
Core Crime
specializedSpecialized criminal justice case management software for prosecutors and law enforcement with docket tracking and document management.
Integrated warrant and subpoena management with automated notifications and e-filing support
Core Crime, from Core Software Systems, is a specialized criminal case management software tailored for law enforcement agencies to handle investigations, evidence tracking, and case workflows efficiently. It provides modules for incident reporting, suspect management, court scheduling, and compliance reporting to streamline operations from intake to disposition. While functional for mid-sized departments, it lacks some advanced analytics and integrations found in top-tier solutions.
Pros
- Comprehensive case tracking and workflow automation
- Built-in evidence logging and chain-of-custody tools
- Customizable reporting for audits and compliance
Cons
- Outdated user interface with steep learning curve
- Limited mobile app functionality and real-time syncing
- Fewer integrations with modern body cam or CAD systems
Best For
Mid-sized police departments needing affordable, on-premise case management without advanced AI features.
Pricing
Perpetual license starting at $15,000 for base setup plus $5,000/year maintenance; hosted options from $75/user/month.
EvidenceOnQ
specializedDigital evidence management system supporting criminal case workflows with secure storage, sharing, and audit trails.
Automated video and audio redaction tools that streamline disclosure preparation while preserving evidentiary integrity
EvidenceOnQ is a cloud-based digital evidence management platform tailored for law enforcement and criminal justice agencies, specializing in the secure storage, organization, and sharing of multimedia evidence like body-worn camera footage, photos, and videos. It maintains strict chain of custody, supports automated redaction, and ensures compliance with CJIS, NIST, and other standards essential for criminal investigations. While excelling in evidence handling, it serves as a complementary tool rather than a comprehensive criminal case management system, integrating with broader workflows for case tracking and disclosure.
Pros
- Unmatched security and chain-of-custody tracking for digital evidence
- Automated redaction and easy sharing with prosecutors and courts
- CJIS-compliant cloud storage with robust auditing and search capabilities
Cons
- Limited scope beyond evidence management, lacking full case tracking or calendaring
- Pricing can be steep for smaller agencies without high-volume needs
- Requires integration with other CCMS for complete workflow coverage
Best For
Mid-to-large law enforcement agencies prioritizing secure digital evidence handling within criminal case investigations.
Pricing
Custom enterprise pricing based on storage volume, users, and features; typically quote-based starting at several thousand dollars annually for small deployments.
CaseGuard Studio
specializedAI-powered multimedia redaction and case management tool for law enforcement to process video, audio, and documents securely.
Patented AI redaction engine that automatically detects and obscures sensitive elements like faces and PII across multiple media types in seconds.
CaseGuard Studio is a specialized software platform focused on AI-powered redaction of sensitive information from videos, audio files, images, and documents, primarily serving law enforcement, legal teams, and investigators handling multimedia evidence. It automates the detection and blurring of faces, license plates, PII, and other protected elements to ensure privacy compliance before evidence disclosure. While it supports secure sharing, transcription, and basic collaboration, it lacks comprehensive case tracking, calendaring, or client management features typical of full criminal case management systems.
Pros
- Powerful AI-driven automatic redaction for multimedia evidence
- Secure cloud-based sharing and collaboration tools
- Strong compliance support for privacy regulations like GDPR and FOIA
Cons
- Not a full case management solution; lacks case tracking, billing, and calendaring
- Higher pricing limits accessibility for small agencies
- Limited integrations with broader CRM or court systems
Best For
Law enforcement agencies and legal investigators dealing heavily with video/audio evidence that requires redaction and secure handling.
Pricing
Subscription tiers start at $29/user/month (Starter), $99/user/month (Pro), with Enterprise custom pricing for advanced needs.
Conclusion
The top 3 tools showcase exceptional performance in criminal case management, with Tyler Odyssey leading as the top choice for its versatile support across various case types and integrated workflows. Mark43 and CentralSquare RMS stand out as strong alternatives, each offering specialized features to meet distinct agency needs. Together, they highlight the innovation transforming efficiency in criminal justice operations.
Take the first step toward smarter case management—try Tyler Odyssey to unlock its comprehensive capabilities for your team.
Tools Reviewed
All tools were independently evaluated for this comparison