Quick Overview
- 1#1: NinjaOne - Cloud-based RMM platform providing automated monitoring, patching, and remote management for IT endpoints and devices.
- 2#2: Atera - All-in-one RMM and PSA tool with AI-driven automation for remote monitoring, ticketing, and IT service management.
- 3#3: ConnectWise Automate - Comprehensive RMM solution for automating monitoring, scripting, patching, and remote control of IT assets.
- 4#4: Kaseya VSA - Powerful RMM platform offering real-time monitoring, antivirus, patch management, and remote troubleshooting for MSPs.
- 5#5: Syncro - Affordable all-in-one RMM and PSA platform with monitoring, remote access, ticketing, and scripting capabilities.
- 6#6: Pulseway - Real-time mobile-friendly RMM tool for monitoring servers, workstations, and networks with instant alerts and automation.
- 7#7: SolarWinds N-central - Scalable RMM software for hybrid monitoring, automated maintenance, and remote management of distributed IT environments.
- 8#8: Datto RMM - Cloud-hosted RMM platform focused on monitoring, patching, and secure remote access for endpoint management.
- 9#9: ManageEngine Endpoint Central - Unified endpoint management tool for remote monitoring, software deployment, patching, and asset management.
- 10#10: SuperOps.ai - AI-powered RMM and PSA platform providing intelligent monitoring, automation, and proactive IT management.
Tools were chosen based on robust feature performance, user experience, reliability, and value, ensuring they represent the highest standards for modern IT environments.
Comparison Table
Computer remote monitoring software is essential for efficient IT management, and selecting the right tool requires evaluating key factors. This comparison table examines popular options like NinjaOne, Atera, ConnectWise Automate, Kaseya VSA, Syncro, and more, providing readers with clear insights into features, pricing, and use cases. Readers will gain the knowledge to choose software that aligns with their organizational needs, whether for small businesses or large-scale operations.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | NinjaOne Cloud-based RMM platform providing automated monitoring, patching, and remote management for IT endpoints and devices. | enterprise | 9.5/10 | 9.7/10 | 9.3/10 | 9.1/10 |
| 2 | Atera All-in-one RMM and PSA tool with AI-driven automation for remote monitoring, ticketing, and IT service management. | enterprise | 9.2/10 | 9.4/10 | 9.0/10 | 9.5/10 |
| 3 | ConnectWise Automate Comprehensive RMM solution for automating monitoring, scripting, patching, and remote control of IT assets. | enterprise | 8.2/10 | 9.2/10 | 6.8/10 | 7.5/10 |
| 4 | Kaseya VSA Powerful RMM platform offering real-time monitoring, antivirus, patch management, and remote troubleshooting for MSPs. | enterprise | 8.4/10 | 9.1/10 | 7.2/10 | 8.0/10 |
| 5 | Syncro Affordable all-in-one RMM and PSA platform with monitoring, remote access, ticketing, and scripting capabilities. | enterprise | 8.4/10 | 8.2/10 | 8.7/10 | 9.1/10 |
| 6 | Pulseway Real-time mobile-friendly RMM tool for monitoring servers, workstations, and networks with instant alerts and automation. | enterprise | 8.7/10 | 9.1/10 | 8.2/10 | 9.0/10 |
| 7 | SolarWinds N-central Scalable RMM software for hybrid monitoring, automated maintenance, and remote management of distributed IT environments. | enterprise | 8.2/10 | 9.0/10 | 7.5/10 | 7.8/10 |
| 8 | Datto RMM Cloud-hosted RMM platform focused on monitoring, patching, and secure remote access for endpoint management. | enterprise | 8.2/10 | 8.7/10 | 7.4/10 | 7.9/10 |
| 9 | ManageEngine Endpoint Central Unified endpoint management tool for remote monitoring, software deployment, patching, and asset management. | enterprise | 8.2/10 | 9.1/10 | 7.4/10 | 8.0/10 |
| 10 | SuperOps.ai AI-powered RMM and PSA platform providing intelligent monitoring, automation, and proactive IT management. | enterprise | 8.2/10 | 8.5/10 | 8.0/10 | 7.9/10 |
Cloud-based RMM platform providing automated monitoring, patching, and remote management for IT endpoints and devices.
All-in-one RMM and PSA tool with AI-driven automation for remote monitoring, ticketing, and IT service management.
Comprehensive RMM solution for automating monitoring, scripting, patching, and remote control of IT assets.
Powerful RMM platform offering real-time monitoring, antivirus, patch management, and remote troubleshooting for MSPs.
Affordable all-in-one RMM and PSA platform with monitoring, remote access, ticketing, and scripting capabilities.
Real-time mobile-friendly RMM tool for monitoring servers, workstations, and networks with instant alerts and automation.
Scalable RMM software for hybrid monitoring, automated maintenance, and remote management of distributed IT environments.
Cloud-hosted RMM platform focused on monitoring, patching, and secure remote access for endpoint management.
Unified endpoint management tool for remote monitoring, software deployment, patching, and asset management.
AI-powered RMM and PSA platform providing intelligent monitoring, automation, and proactive IT management.
NinjaOne
enterpriseCloud-based RMM platform providing automated monitoring, patching, and remote management for IT endpoints and devices.
Ultra-fast automated patch management that deploys updates across thousands of devices in minutes with zero-touch approval workflows
NinjaOne is a comprehensive remote monitoring and management (RMM) platform designed for IT professionals and MSPs to oversee and control endpoints across Windows, macOS, and Linux devices. It delivers real-time monitoring, automated patching, remote access, scripting, and alerting to prevent downtime and streamline operations. With integrated antivirus, backup, and ticketing features, it centralizes IT management into a single, intuitive dashboard.
Pros
- Robust automated patching and scripting for multi-OS environments
- Real-time monitoring with customizable alerts and proactive maintenance
- Seamless remote access and control with strong security features
Cons
- Pricing scales with device count, which can be costly for very small teams
- Advanced automation requires some scripting knowledge
- Limited native reporting customization compared to enterprise rivals
Best For
MSPs and mid-to-large IT departments managing 100+ endpoints who need an all-in-one RMM solution with strong automation.
Pricing
Per-device pricing starting at $3/device/month (billed annually), with tiered discounts for higher volumes; free trial available.
Atera
enterpriseAll-in-one RMM and PSA tool with AI-driven automation for remote monitoring, ticketing, and IT service management.
Technician-centric pricing model allowing unlimited endpoints without per-device fees
Atera is a cloud-based Remote Monitoring and Management (RMM) platform designed for MSPs and IT teams to monitor, manage, and support unlimited endpoints remotely. It provides real-time alerts, automated patching, scripting, remote access via Splashtop integration, and built-in PSA ticketing for comprehensive IT operations. The platform emphasizes automation with AI-driven features like Atera Copilot to streamline workflows and reduce manual intervention.
Pros
- Unlimited devices per technician for scalable monitoring
- Integrated RMM and PSA with AI automation for efficiency
- Strong remote access, patching, and scripting capabilities
Cons
- Reporting customization is somewhat limited
- Advanced scripting requires a learning curve
- Mobile app functionality lags behind desktop experience
Best For
MSPs and mid-sized IT teams seeking an all-in-one, cost-effective RMM solution with unlimited endpoint support.
Pricing
Starts at $99 per technician/month (billed annually) for Professional plan; Enterprise at $149 per technician/month; unlimited devices included.
ConnectWise Automate
enterpriseComprehensive RMM solution for automating monitoring, scripting, patching, and remote control of IT assets.
Advanced Sequences engine for creating sophisticated, no-code/low-code automations
ConnectWise Automate is a robust Remote Monitoring and Management (RMM) platform tailored for Managed Service Providers (MSPs) and IT teams to monitor, manage, and automate endpoints across networks. It offers real-time monitoring, automated patching, scripting via Sequences, remote access, and alerting to prevent issues proactively. The tool integrates seamlessly with ConnectWise's PSA suite for streamlined ticketing and billing workflows.
Pros
- Powerful automation through Sequences for custom scripting and proactive maintenance
- Comprehensive monitoring with real-time alerts and detailed reporting
- Scalable for large deployments with strong multi-tenant support
Cons
- Steep learning curve due to complex interface and extensive customization options
- Outdated user interface that feels clunky compared to modern RMM tools
- Pricing can become expensive for smaller teams with per-technician licensing
Best For
MSPs and IT departments managing hundreds of endpoints who require deep automation and integration capabilities.
Pricing
Subscription-based at approximately $1-2 per endpoint/month or $50-100 per technician/month, with custom quotes based on scale and add-ons.
Kaseya VSA
enterprisePowerful RMM platform offering real-time monitoring, antivirus, patch management, and remote troubleshooting for MSPs.
Advanced automation engine with a vast library of pre-built procedures for custom scripting and task orchestration
Kaseya VSA is a robust remote monitoring and management (RMM) platform tailored for MSPs and IT departments to oversee endpoints, servers, networks, and cloud resources. It provides real-time monitoring, automated patching, remote access, scripting, alerting, and comprehensive reporting from a centralized dashboard. The solution excels in automation and scalability, enabling proactive IT management across diverse environments.
Pros
- Comprehensive automation and scripting capabilities for efficient workflows
- Strong patch management and compliance reporting tools
- Scalable for large deployments with multi-tenant support
Cons
- Steep learning curve due to complex interface
- Pricing can be high for small businesses
- Occasional performance lags in the dashboard
Best For
MSPs and mid-to-large IT teams managing hundreds of endpoints across multiple clients.
Pricing
Quote-based pricing, typically $2.50-$4.50 per endpoint/month depending on tier, volume, and add-ons.
Syncro
enterpriseAffordable all-in-one RMM and PSA platform with monitoring, remote access, ticketing, and scripting capabilities.
Seamless built-in PSA integration with RMM for ticketing, invoicing, and client management in one platform
Syncro is an all-in-one remote monitoring and management (RMM) platform tailored for managed service providers (MSPs), combining monitoring, alerting, automated patching, remote access, and scripting capabilities. It supports unlimited endpoints per technician across Windows, macOS, and Linux devices, with built-in professional services automation (PSA) for ticketing and billing. This integrated approach streamlines IT operations for growing service businesses without needing multiple tools.
Pros
- Unlimited endpoints per technician for scalable monitoring
- Integrated RMM and PSA reduces tool sprawl
- Intuitive interface with strong mobile app support
Cons
- Patch management lags behind top competitors in automation depth
- Reporting and analytics could be more customizable
- Limited third-party integrations compared to enterprise options
Best For
Small to mid-sized MSPs needing a cost-effective, all-in-one solution for remote monitoring and client management.
Pricing
Starts at $129/technician/month for RMM only, $149/technician/month for full suite with PSA; unlimited endpoints included.
Pulseway
enterpriseReal-time mobile-friendly RMM tool for monitoring servers, workstations, and networks with instant alerts and automation.
Lightning-fast push notifications directly to mobile devices for immediate issue resolution without a desktop.
Pulseway is a robust remote monitoring and management (RMM) platform tailored for IT administrators and MSPs, enabling real-time oversight of computers, servers, networks, and mobile devices across Windows, macOS, Linux, iOS, and Android. It delivers instant push notifications, remote access, automated patching, scripting, and performance monitoring to minimize downtime. The mobile-first interface allows on-the-go management, making it ideal for proactive IT operations.
Pros
- Ultra-fast real-time push notifications via mobile app
- Comprehensive cross-platform support and automation scripting
- Affordable per-endpoint pricing with scalable plans
Cons
- Steep learning curve for advanced automation features
- Reporting and dashboard customization could be more intuitive
- Some enterprise integrations require additional setup
Best For
IT teams and MSPs handling diverse device fleets who prioritize mobile accessibility and instant alerts for proactive monitoring.
Pricing
Starts at $1.74 per endpoint/month (Team plan, billed annually), with Enterprise tiers up to $3.45/endpoint/month; 14-day free trial available.
SolarWinds N-central
enterpriseScalable RMM software for hybrid monitoring, automated maintenance, and remote management of distributed IT environments.
Probe-based monitoring architecture that enables efficient, scalable deployment across thousands of devices without overwhelming the central server
SolarWinds N-central is a robust remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) and IT teams to oversee endpoints, servers, networks, and cloud resources remotely. It offers automated monitoring, patch management, alerting, scripting, and ticketing in a multi-tenant environment for efficient client management. The solution emphasizes scalability and proactive maintenance to minimize downtime across diverse IT infrastructures.
Pros
- Comprehensive monitoring with customizable dashboards and real-time alerts
- Powerful automation for patching, scripting, and maintenance tasks
- Multi-tenant architecture ideal for MSPs managing multiple clients
Cons
- Steep learning curve for initial setup and configuration
- Pricing can become expensive for small deployments with per-device costs
- Performance issues reported in very large-scale environments
Best For
Mid-sized to large MSPs and IT departments needing scalable remote monitoring for multiple client networks and endpoints.
Pricing
Quote-based subscription starting at approximately $1.50-$2.50 per device/month, with tiers based on volume and features; annual contracts required.
Datto RMM
enterpriseCloud-hosted RMM platform focused on monitoring, patching, and secure remote access for endpoint management.
Advanced policy-based automation engine for real-time, conditional scripting across endpoints
Datto RMM, now part of Kaseya, is a robust remote monitoring and management (RMM) platform tailored for managed service providers (MSPs) and IT teams. It provides real-time endpoint monitoring, automated patching, scripting, remote access, and alerting across Windows, macOS, and Linux devices. The tool emphasizes scalability for multi-tenant environments, with strong integration into Kaseya's broader ecosystem for comprehensive IT management.
Pros
- Powerful automation and scripting engine for custom workflows
- Comprehensive patching and monitoring with detailed reporting
- Seamless multi-tenant support and integration with backup solutions
Cons
- User interface feels dated and can be overwhelming for beginners
- Pricing scales steeply with endpoint count
- Occasional performance issues with large deployments
Best For
Mid-sized MSPs and IT departments managing hundreds of endpoints who prioritize automation and scalability over simplicity.
Pricing
Quote-based; typically $2-4 per endpoint per month, with minimums and add-ons for advanced features.
ManageEngine Endpoint Central
enterpriseUnified endpoint management tool for remote monitoring, software deployment, patching, and asset management.
Integrated remote desktop control with session recording and multi-monitor support
ManageEngine Endpoint Central is a unified endpoint management platform that excels in remote monitoring, patch management, software distribution, and asset tracking for Windows, macOS, Linux, and mobile devices. It provides IT administrators with real-time visibility into endpoint health, performance metrics, and security compliance through centralized dashboards and automated alerts. The solution supports remote control sessions, scripting, and OS imaging, making it suitable for maintaining large-scale IT environments.
Pros
- Comprehensive multi-platform support for desktops, servers, and mobiles
- Robust remote monitoring with real-time alerts and remote control
- Advanced automation for patching, deployment, and compliance
Cons
- Steep learning curve for initial setup and configuration
- User interface feels dated compared to modern competitors
- Pricing can become expensive for very large deployments
Best For
Mid-sized to large enterprises requiring integrated remote monitoring and endpoint management for diverse device fleets.
Pricing
Free for up to 25 endpoints; paid tiers start at ~$1 per endpoint/month (billed annually), with technician-based or unlimited endpoint licensing options.
SuperOps.ai
enterpriseAI-powered RMM and PSA platform providing intelligent monitoring, automation, and proactive IT management.
AI Copilot for intelligent, context-aware automation and issue resolution
SuperOps.ai is a unified RMM and PSA platform tailored for MSPs, enabling remote monitoring of endpoints, servers, and networks with real-time alerts and performance metrics. It offers robust patch management, automated scripting, remote access, and ticketing integration to streamline IT operations. Leveraging AI for proactive issue detection and resolution, it helps reduce downtime and improve efficiency across client environments.
Pros
- Integrated RMM and PSA for streamlined workflows
- AI-driven automation and proactive alerting
- Comprehensive patch management and scripting
Cons
- Limited advanced reporting customization
- Fewer integrations with niche third-party tools
- Steeper learning curve for complex automations
Best For
MSPs seeking an affordable, all-in-one RMM platform with AI enhancements for mid-sized client bases.
Pricing
Starts at $79 per technician/month for Starter plan; Pro at $99 and Enterprise custom pricing.
Conclusion
The top 10 tools reviewed offer robust solutions, with NinjaOne emerging as the clear leader due to its comprehensive cloud-based automation and multi-device management capabilities. Atera and ConnectWise Automate stand out as strong alternatives, each excelling in unique areas—Atera with its all-in-one RMM and PSA, and ConnectWise with its scalable, feature-rich automation. Whatever the specific need, these platforms deliver value for managing IT environments effectively.
Take the first step toward smarter IT management: explore NinjaOne to experience its seamless, automated approach and streamline your monitoring and remote management processes today.
Tools Reviewed
All tools were independently evaluated for this comparison