GITNUXSOFTWARE REVIEW
Communication MediaTop 10 Best Computer Phone Software of 2026
Compare top computer phone software tools for remote access and support, with tradeoffs across options like RustDesk for teams to shortlist.
How we ranked these tools
Vendors set the topic, but our editors set the inclusion criteria and the evaluation framework before research starts.
AI search agents find sources, extract figures with provenance, and aggregate written reviews. They also transcribe video reviews and podcasts.
Framework: Features 40% · Ease 30% · Value 30%
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Zoho Assist is the best pick for teams that need browser-assisted remote support and scheduled unattended access because its Zoho consoles manage repeat support sessions with session records for traceability, whereas RustDesk suits IT groups who want self-hosted connectivity control plus file transfer inside the same remote session.
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Zoho Assist
Unattended access sessions managed from Zoho Assist consoles for scheduled maintenance and repeat support cases.
Best for: Fits when teams need browser-assisted remote support with strong Zoho-centered governance and audit trails.
RustDesk
Editor pickSelf-hosted broker and rendezvous components for tighter control over endpoint connectivity paths.
Best for: Fits when IT teams want remote control plus file transfer with controllable connectivity.
Jump Desktop
Editor pickComputer-to-phone calling from within the remote session workflow, so support and calling stay under one operator UI.
Best for: Fits when IT support teams need fast remote control and occasional computer-to-phone calling.
Comparison Table
Zoho Assist
enterpriseZoho Assist provides browser-based remote support and unattended computer access with mobile technician apps.
Unattended access sessions managed from Zoho Assist consoles for scheduled maintenance and repeat support cases.
Zoho Assist combines remote control and file transfer with Zoho’s admin-first management for unattended sessions and support workflows. Browser-based access reduces client install friction for on-demand help, while session logs and audit-style reporting support internal tracking.
The integration surface fits Zoho CRM and related Zoho apps through built-in workflows and authentication handling, which helps route support tasks to named accounts. File transfer and remote control operate as one flow during the same session, reducing context switching for support agents.
- +Session records and reporting help trace who accessed which endpoint
- +Browser-based access option reduces setup time for ad hoc support
- +Unattended access supports scheduled and recurring maintenance sessions
- +Zoho app integrations streamline ticket-to-session workflow
- –Advanced deployment settings require administrator time to standardize
- –File transfer capabilities are less granular than dedicated file-management tools
Managed service providers
Centralize remote assistance for client machines
Centralized remote assistance
IT support technicians
Transfer files and apply remote changes
Troubleshoot without on-site access
Show 2 more scenarios
Internal IT help desks
Resolve user issues via live remote diagnosis
Faster remote diagnosis
Help desk staff connect to user devices for screen-guided diagnosis and live resolution.
Distributed support teams
Start attended remote support from browser
Lower setup friction
Technicians initiate attended sessions from a browser instead of deploying a dedicated technician app.
Best for: Fits when teams need browser-assisted remote support with strong Zoho-centered governance and audit trails.
RustDesk
API-firstRustDesk is an open-source remote desktop platform with self-hosting and mobile client support.
Self-hosted broker and rendezvous components for tighter control over endpoint connectivity paths.
RustDesk delivers interactive remote sessions with mouse and keyboard control plus file transfer during the same workflow. Endpoint reachability can be handled through its broker and NAT traversal approach, or through a self-hosted deployment when tighter network control is required. Session behavior is configured per endpoint, which can reduce reliance on centralized call routing.
A tradeoff is that governance features for roles, approval workflows, and auditing are not as granular as in managed remote support suites. RustDesk fits best when a team needs remote access for field support or internal IT using a deployment model they can control.
- +Self-hosting option for brokers to reduce dependency on third parties
- +File transfer works within the same remote control session
- +Interactive screen sharing supports mouse and keyboard control
- +Cross-platform endpoints reduce technician device switching
- –Advanced admin governance and audit logging are less extensive than enterprise suites
- –Self-hosted deployments require network and infrastructure setup discipline
Field support teams
Fix client PCs from headquarters
Faster incident resolution
Internal IT operations
Remote break-fix across mixed endpoints
Reduced on-site visits
Show 1 more scenario
Organizations with strict network rules
Limit exposure of connectivity services
Better network governance
Self-hosting the connectivity components supports controlled infrastructure inside the organization.
Best for: Fits when IT teams want remote control plus file transfer with controllable connectivity.
Jump Desktop
consumerJump Desktop provides remote desktop access from iPhone, iPad, Android, and other client devices.
Computer-to-phone calling from within the remote session workflow, so support and calling stay under one operator UI.
Jump Desktop’s core workflow ties remote viewing and control to the device session, so agents can handle support tasks without switching tools. The product also includes a calling feature that can route phone calls from a remote operator using the Jump client workflow.
A tradeoff appears in governance depth, because Jump Desktop focuses on connection access rather than full contact-center orchestration like queueing, recording, or IVR scripting. Jump Desktop fits best when teams need ad hoc remote support and occasional computer-to-phone calling for troubleshooting with minimal integration work.
- +Tight remote control workflow with responsive input streaming
- +Computer-to-phone calling from the Jump client session
- +Practical remote file transfer inside the same support flow
- +Connection access controls to reduce who can reach devices
- –Limited contact-center automation compared with hosted telephony stacks
- –More manual session setup for recurring multi-agent support
- –Deep CRM integration and CTI analytics are not the primary focus
- –SIP-level customization and advanced routing are not central
IT helpdesk teams
Resolve user issues remotely
Faster ticket closure
Field support technicians
Troubleshoot without VPN tunnels
Less on-site travel
Show 1 more scenario
Customer support coordinators
Call while guiding remote users
Lower resolution friction
Support agents place computer-to-phone calls to coordinate while simultaneously controlling a remote endpoint.
Best for: Fits when IT support teams need fast remote control and occasional computer-to-phone calling.
Chrome Remote Desktop
consumerChrome Remote Desktop provides free remote access to computers through Android, iOS, and web clients.
Device registration and session initiation are tied to Google account trust, enabling browser-first remote sessions without per-app client distribution.
Chrome Remote Desktop lets users start a remote session from a browser or from Chrome on a device after confirming device trust. Screen sharing supports file transfer during a session and uses Google authentication to gate access.
- +Browser-launched sessions reduce host setup friction for one-off support
- +Google account authentication gates session access without third-party credentials
- +File transfer is available inside an active remote session workflow
- +Works across common network conditions by using Google relay paths
- –Team governance is limited to Google account device registration, not centralized role management
- –No built-in session recording or audit log output for compliance workflows
- –Admin-style controls like bulk provisioning and policy enforcement are not the focus
- –Remote control performance depends on the user’s device and browser environment
Helpdesk support staff
Inspect screens during attended troubleshooting
Hands-on assistance without travel
Small IT teams
Keep access to dedicated specialty workstations
Operate a single machine remotely
Show 2 more scenarios
Individuals
Control a configured personal computer
Access home workstation remotely
Individuals connect from another device to view the screen and take control while away.
Workstation administrators
Perform unattended checks on registered PCs
Handle recurring access tasks
IT teams revisit configured machines for periodic maintenance and validation tasks without a host present.
Best for: Fits when small teams need occasional browser-based remote support with Google account access control.
AirDroid
consumerAirDroid connects phones and computers for file transfer, device management, notifications, and remote control.
In-session file transfer and remote control combined for mobile support without separate tooling.
AirDroid supports remote screen control and file transfers from a computer to a phone session, which aligns with helpdesk-style troubleshooting and on-device assistance. The workflow typically relies on pairing steps tied to a specific session rather than long-lived device enrollment, which helps when IT wants limited operational surface area. In day-to-day use, the tool is positioned for short support bursts like reproducing a mobile issue and sending logs or screenshots back to the technician.
- +Session-based remote control for phone troubleshooting
- +Direct file transfer during the same support interaction
- +Low friction setup for technicians starting ad hoc sessions
- +Works well for small teams needing quick mobile assistance
- –Limited evidence of deep admin governance for large fleets
- –Automation and API support are not a primary strength
- –Long-term device management workflows are less emphasized
- –File transfer UX can be slower on high-latency links
IT helpdesk teams
Fix phone issues during incident calls
Faster issue reproduction
Field operations supervisors
Support devices with app configuration
Fewer repeat site visits
Show 2 more scenarios
Customer support analysts
Debug onboarding flows on mobile apps
Quicker root-cause confirmation
Agents capture steps and send artifacts back while observing behavior.
Operations teams
Resolve device-level problems remotely
Lower operational downtime
Support sessions reduce reliance on local staff for basic remediation.
Best for: Fits when small support teams need quick computer-to-phone sessions for fixes and log sharing.
Unified Remote
consumerUnified Remote turns Android and iOS devices into remote controllers for Windows, macOS, and Linux computers.
Host agent command mapping for mouse, keyboard, and media driven from a mobile action layer.
Unified Remote turns one computer into a remote control hub through paired desktop agents and a mobile client. The desktop side exposes device-specific commands for mouse, keyboard, media, and app control, plus file transfer workflows via built-in remote commands.
- +Host agent exposes granular actions like mouse, keyboard, and media controls
- +LAN-focused pairing keeps control responsive without browser session limits
- +Built-in file transfer commands integrate with remote action workflows
- +Command sets map cleanly to mobile buttons for repeat use
- –Enterprise governance like RBAC and audit logs is not a first-class capability
- –Custom automation beyond built-in actions requires extra development work
Home theater control users
Control media playback from couch
Faster lounge screen navigation
Remote office IT support staff
Operate lab machines over LAN
Reduced device handling time
Show 2 more scenarios
Freelance content creators
Manage files during screen work
Less context switching
Use remote commands to start file transfer flows while controlling apps and inputs from mobile.
Lecture presenters
Advance slides without touching laptop
Quicker slide changes
Bind media and app commands to mobile actions to run presentations through the remote host.
Best for: Fits when teams need consistent LAN-based remote control and light file transfer with minimal session setup.
Pushbullet
consumerPushbullet synchronizes notifications, messages, links, and files between phones and computers.
One workflow for pushing notifications, messages, links, and files between computer and phone clients.
Pushbullet connects phones and computers to send messages, links, and files with a single, unified push workflow. It is distinct for cross-device syncing through browser and desktop clients plus mobile apps, rather than relying on a phone number routing model.
- +Fast cross-device message and link push from desktop and mobile
- +Notification mirroring keeps device context without manual checks
- +Browser support reduces install friction for occasional use
- +File push supports quick handoff without email or cables
- –No true computer-to-phone calling or click-to-call telephony
- –Remote control and unattended access are not supported
- –Automation and API capabilities are limited for team workflows
- –Audit and admin governance controls are minimal for larger orgs
Mobile and desktop workers
Send phone-captured files to a computer
Continue work on desktop
Individuals managing messages
Reply to lightweight phone messages from desktop
Two-way messaging
Show 2 more scenarios
Desk-based workers
Triage phone notifications on a computer
Faster alert awareness
Incoming phone alerts appear on the desktop so attention stays on the desk workflow.
Individuals researching across devices
Forward links between paired endpoints
Less copy and paste
Users push links from a phone or computer into another paired device to avoid manual copying.
Best for: Fits when individuals or small teams need quick messaging and file handoff across devices.
Vysor
vertical specialistVysor displays and controls Android devices from Windows, macOS, Linux, and ChromeOS computers.
Android-to-desktop mirroring for interactive mouse and keyboard control during on-device UI testing.
Vysor mirrors an Android device on a computer display so users can control the phone screen with mouse and keyboard. It supports file transfer between the mirrored environment and the computer and can run as a desktop app that connects to a device for interactive sessions.
- +Direct Android screen mirroring with mouse and keyboard control
- +File transfer works within the connected device session
- +Tethered workflow reduces dependence on network quality for interaction
- +Desktop client provides a consistent control surface per session
- –Requires Android developer options and debugging setup to connect
- –Designed for one-to-one device mirroring rather than multi-user control
- –Limited admin controls and no team-grade provisioning workflow
- –Not built for continuous remote support at call-center scale
Individual Android users
Control an Android phone from desktop
Convenient desktop phone control
Support teams and trainers
Walk another person through phone steps
Clearer step-by-step guidance
Show 2 more scenarios
IT and device technicians
Inspect a phone screen during diagnosis
Shared view during inspection
Technicians connect to a phone and view the exact screen state during hands-on troubleshooting.
QA practitioners
Validate gesture-driven UI navigation
Consistent UI checks
QA repeats navigation gestures on a connected Android device to check interaction flow behavior.
Best for: Fits when individuals or small IT groups need quick Android screen control and file transfer for device troubleshooting.
RemotePC
SMBRemotePC provides unattended and attended remote access to computers from smartphones and tablets.
In-session file transfer that stays tied to the active remote desktop session workflow.
RemotePC fits teams that need computer remote control and file transfer across Windows and macOS endpoints without turning every session into a manual IT project.
- +Remote file transfer runs inside the same session as desktop control
- +Cross-platform endpoint support covers common Windows and macOS fleets
- +Session controls support limiting access to specific users and endpoints
- +Admin account management centralizes connection availability
- –Advanced governance features are thinner than enterprise remote management suites
- –Session performance can degrade on constrained networks compared with LAN tools
Remote and hybrid workers
Reach an office workstation remotely
Access office files
Education and workplace IT administrators
Maintain geographically dispersed lab computers
Centralized lab access
Show 2 more scenarios
IT teams managing unattended PCs
Reconnect after power or reachability interruptions
Less manual recovery work
Operators resume access to known machines when power state or sessions are interrupted.
Help desk teams
Take control with consent for remote diagnosis
Faster troubleshooting
Help desk staff take control of a user workstation to troubleshoot and resolve issues remotely.
Best for: Fits when support teams need fast remote desktop control plus in-session file transfer for mixed OS endpoints.
KDE Connect
consumerKDE Connect links phones and computers for notifications, file sharing, clipboard access, and remote input.
Clipboard sync combined with notification mirroring over a single paired device link
KDE Connect ties a desktop and a phone into one local control surface using network pairing and shared device discovery. It supports file transfer, clipboard sync, notifications mirroring, and media control without a browser session. The app also enables remote input for presentations and basic system actions over the same device link.
- +Local device pairing enables file transfer and clipboard sync without external accounts
- +Notification mirroring keeps message previews consistent across desktop and phone
- +Media and remote input controls work across typical desktop apps and players
- +Cross-platform clients support mixed Linux and Android setups for teams
- –Reliant on local network reachability for reliable discovery and connections
- –Remote actions like notifications and system control are limited to what KDE Connect exposes
- –No native admin console for RBAC or device provisioning across large teams
- –Real-time throughput varies with Wi-Fi quality and device battery optimizations
Consumers and freelancers
Send phone photos to a nearby computer
Moves images without cables
Desktop users monitoring a phone
Mirror incoming phone notifications
Reduces device switching
Show 2 more scenarios
Presenters and educators
Use a phone as presentation remote input
Nearby presentation control
Presenters use the phone as a local remote input to control the computer during talks or training.
Technical users and small workgroups
Manage multiple paired nearby phones
Centralizes routine cross-device actions
A single desktop session interacts with multiple nearby paired devices through shared link pairing.
Best for: Fits when small teams need local file transfer and notification mirroring across Linux and Android endpoints.
Conclusion
After evaluating 10 computer phone software, Zoho Assist stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Computer Phone Software
Computer phone software connects a desktop or browser workflow to a phone so teams can control devices and move files inside the same support interaction. This guide covers Jump Desktop, AirDroid, RustDesk, Zoho Assist, Chrome Remote Desktop, RemotePC, Unified Remote, KDE Connect, Vysor, and Pushbullet.
The ranking emphasizes integration depth between remote control and file transfer workflows, the practical connectivity model for reaching endpoints, and the automation surface available for repeat support. It also highlights governance gaps that show up when support volume grows beyond ad hoc one-off sessions.
Computer-to-phone remote control and file transfer software for support and IT operations
Computer phone software is a remote interaction layer that lets users operate an endpoint from a computer while sending files tied to the same session workflow. Some tools combine phone handling and file movement directly in the remote session UI, while others focus on mirroring or handoff features that do not extend into click-to-call telephony.
Jump Desktop ranks highest for keeping computer-to-phone calling inside its remote session workflow, so support agents manage control and calling from one operator interface. AirDroid also stands out because it pairs in-session remote control with direct file transfer so mobile troubleshooting and log sharing happen without switching tools.
Remote control, phone-calling scope, and file-handling integration depth
Computer phone software only reduces support friction when the remote control path and the file movement path use the same operator workflow, not separate handoffs. The tools that pair file transfer inside the active session reduce context switching and help agents keep troubleshooting steps aligned with the exact endpoint state.
Click-to-call style behavior is rare in this set, so the feature set should be evaluated by how phone-calling is actually routed in the operator UI, not by generic “remote support” messaging. Jump Desktop is the standout because computer-to-phone calling stays inside the remote session workflow so agents do not need a separate telephony client.
In-session file transfer tied to the remote workflow
AirDroid pairs session-based remote control with direct file transfer during the same support interaction. RemotePC also keeps remote file transfer tied to the active remote desktop session workflow.
Computer-to-phone calling integrated into the operator session
Jump Desktop includes computer-to-phone calling from within the Jump client session so support and calling remain under one operator UI. Other tools in this list focus on mirroring or remote control and do not provide true click-to-call telephony.
Self-hosting connectivity control for remote session brokers
RustDesk supports self-hosted broker and rendezvous components to reduce dependency on third-party connectivity paths. Browser-first tooling like Chrome Remote Desktop ties session initiation to Google account trust rather than self-hosted connectivity components.
Unattended and repeatable access from a vendor console
Zoho Assist manages unattended access sessions from Zoho Assist consoles to support scheduled maintenance and repeat support cases. Chrome Remote Desktop emphasizes browser-launched one-off support with session access gated by Google account device registration.
LAN-focused remote control with agent command mapping
Unified Remote uses a host agent command mapping layer to drive mouse, keyboard, and media controls from a mobile action layer. KDE Connect focuses on clipboard sync and notification mirroring, which narrows the workflow beyond interactive control.
Choose by workflow fit: session coupling, calling scope, deployment control, and governance needs
The first decision should be whether agents need file transfers inside the same remote control session UI. AirDroid and RemotePC keep file transfer in the active interaction, while Chrome Remote Desktop and Pushbullet focus on browser access or messaging rather than session-coupled file operations.
The second decision should be whether any computer-to-phone calling requirement exists. Jump Desktop is the only tool in this set positioned for computer-to-phone calling from within the remote session workflow, so telephony scope becomes the dividing line early in evaluation.
Map the support workflow to session-coupling expectations
If support tickets require agents to remote in and exchange logs without switching tools, prioritize AirDroid or RemotePC because file transfer runs during the active remote session. If the workflow is mostly mirroring, notification handoff, or single-purpose control, evaluate KDE Connect or Pushbullet to avoid paying for a broader session model.
Check whether click-to-call telephony is a real requirement
If agents must initiate computer-to-phone calling from inside the same operator session, Jump Desktop is the option tailored to that workflow. If the requirement is remote control only, tools like Unified Remote and Chrome Remote Desktop cover remote access without adding calling inside the session.
Pick the deployment posture that matches endpoint connectivity constraints
If tighter control over connectivity paths matters, choose RustDesk because the broker and rendezvous components can be self-hosted. If teams need low-friction browser-launched support, Chrome Remote Desktop ties session initiation to Google account trust and device registration.
Decide whether unattended and repeat case workflows drive the buyer decision
If scheduled maintenance and repeat cases are frequent, select Zoho Assist because it manages unattended access sessions from Zoho Assist consoles and tracks session records for reporting. If the workflow is primarily ad hoc one-off assistance, avoid building around browser-first or one-to-one mirroring patterns like Chrome Remote Desktop or Vysor.
Validate governance depth against team scale and audit needs
If governance requires more than local pairing and action controls, treat enterprise governance as a key gap area and compare Zoho Assist session records with the thinner governance profiles on RemotePC and Jump Desktop. If the team is small and local network reachability is acceptable, KDE Connect offers local pairing for file transfer and clipboard sync without centralized role management.
Who benefits from this Computer Phone Software set
Buyers in IT support and field operations benefit most when the remote control interaction includes file transfer and stays under one operator workflow. Buyers in smaller IT groups also benefit when setup friction is low through browser-first access or local pairing models.
Telephony-aligned teams need Jump Desktop because it specifically integrates computer-to-phone calling into the remote session workflow. Governance-driven teams need Zoho Assist because it supports unattended access and session records for traceability.
IT support teams running repeat troubleshooting tickets
Zoho Assist supports unattended access sessions managed from Zoho Assist consoles so support runs can be scheduled for repeat cases and session records support traceability.
Support teams that must call a user while remote control and file exchange happen
Jump Desktop keeps computer-to-phone calling inside the Jump client session so agents can control the endpoint and place calls from one operator UI.
Small teams providing mobile-assisted fixes and log sharing
AirDroid combines session-based remote control with direct file transfer during the same support interaction so agents can request, receive, and review files without switching systems.
Teams that need tighter control over connectivity paths
RustDesk supports self-hosted broker and rendezvous components so endpoint connectivity can be routed through infrastructure controlled by the organization.
Engineering and QA workflows that depend on Android mirroring and device UI control
Vysor provides Android-to-desktop mirroring with mouse and keyboard control for on-device UI testing and troubleshooting in a one-to-one style workflow.
Common buying mistakes in Computer Phone Software evaluations
Buyers commonly over-interpret “computer phone” as “telephony included,” even though most tools here deliver remote control, mirroring, or file handoff without click-to-call support. Another common mistake is assuming all tools offer enterprise governance and audit logging suitable for large endpoint fleets.
These gaps show up clearly when comparing Jump Desktop’s calling integration with tools like Pushbullet that cannot perform true computer-to-phone calling or click-to-call telephony, and when comparing Zoho Assist session record reporting with tools that emphasize basic governance.
Assuming all tools support computer-to-phone calling and click-to-call workflows
Confirm the workflow at the operator level because Pushbullet provides messaging and file handoff but does not support true computer-to-phone calling or click-to-call telephony.
Building multi-agent governance around thin audit and RBAC capabilities
Treat governance as a first-class requirement and compare Zoho Assist session records and reporting with the weaker enterprise governance profiles noted for RemotePC and Jump Desktop.
Choosing a browser-first tool when unattended repeat access and scheduled maintenance drive operations
Chrome Remote Desktop emphasizes browser-launched sessions gated by Google account device registration, while Zoho Assist is designed for unattended access managed from vendor consoles.
Expecting self-hosted connectivity control without planning network and infrastructure setup
RustDesk’s self-hosted broker and rendezvous components shift infrastructure responsibilities to the organization, so endpoint connectivity planning must be included.
Selecting LAN-based control when endpoints are not consistently reachable on the local network
KDE Connect relies on local network reachability for reliable discovery and connections, so constrained or segmented networks can reduce connection reliability.
How We Selected and Ranked These Tools
We evaluated each tool on feature coverage for computer-to-phone workflows, operator-session integration between remote control and file transfer, and the practical ease of initiating sessions across endpoints. Features counted for 40% of the score because in-session file transfer and calling scope determine whether agents stay in one workflow.
Ease and value each counted for 30% because browser-first access friction and setup overhead directly affect support throughput. Jump Desktop ranked highest because it uniquely integrates computer-to-phone calling inside the remote session workflow while also keeping responsive input streaming and session-coupled operator control.
Frequently Asked Questions About Computer Phone Software
How do RustDesk, RemotePC, and AirDroid handle in-session file transfer during remote control?
Which tool is better for computer-to-phone calling from the same operator view: Jump Desktop, Zoho Assist, or Chrome Remote Desktop?
When does browser-first access matter more than a dedicated desktop client: Chrome Remote Desktop, Zoho Assist, or RemotePC?
What tradeoff appears when teams use self-hosted connectivity with RustDesk compared with relay-based connections in Chrome Remote Desktop?
How do admin controls differ across Jump Desktop, RemotePC, and Zoho Assist for granting who can connect?
What breaks if SSO and identity binding are required for access control workflows: Zoom-like identity, Google account trust, or Zoho auth flows?
How does KDE Connect compare with Pushbullet when the goal is device pairing and file transfer without a remote desktop session?
Which tool fits a LAN-based command model for remote control more than browser sessions: Unified Remote, KDE Connect, or Vysor?
What are the technical requirements that commonly block setup: Android debugging for Vysor, pairing discipline for KDE Connect, or host command configuration for Unified Remote?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
Funding and competing interests
This study was co-funded by several of the vendors assessed in it. No single vendor funded it. Funders could propose the market studied.
They had no role in selecting vendors, setting or weighting criteria, analysing data or drawing conclusions, and they received the same factual-accuracy check as every other vendor assessed.
Market definition, inclusion rules and criteria weights were fixed by an editor before research began and did not change afterwards. Editorial process →
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