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Customer Experience In IndustryTop 10 Best Computer Help Desk Software of 2026
Compare the top 10 Computer Help Desk Software tools for 2026 with ranked picks and key features from Freshdesk, Zendesk, and ServiceNow.
How we ranked these tools
Core product claims cross-referenced against official documentation, changelogs, and independent technical reviews.
Analyzed video reviews and hundreds of written evaluations to capture real-world user experiences with each tool.
AI persona simulations modeled how different user types would experience each tool across common use cases and workflows.
Final rankings reviewed and approved by our editorial team with authority to override AI-generated scores based on domain expertise.
Score: Features 40% · Ease 30% · Value 30%
Gitnux may earn a commission through links on this page — this does not influence rankings. Editorial policy
Editor’s top 3 picks
Three quick recommendations before you dive into the full comparison below — each one leads on a different dimension.
Freshdesk
Macros and automation in the agent workspace that streamline triage, replies, and routing
Built for iT support teams needing fast omnichannel ticketing with automation.
Zendesk Support
Editor pickWorkflow automation and routing with SLA policies tied to ticket lifecycle events
Built for teams needing omnichannel ticketing plus automation and knowledge base for faster resolution.
ServiceNow Customer Service Management
Editor pickCase automation with service policies in the Now Platform
Built for enterprises standardizing customer support and IT service workflows on one platform.
Related reading
Comparison Table
This comparison table maps Freshdesk, Zendesk Support, ServiceNow Customer Service Management, Jira Service Management, and Microsoft Dynamics 365 Customer Service against integration depth, including API surface, extensibility points, and provisioning paths. It also contrasts the data model and schema, automation and workflow coverage, and admin and governance controls such as RBAC and audit log behavior. The goal is to clarify tradeoffs that affect configuration, throughput, and operational governance across help desk and customer service deployments.
Freshdesk
cloud ticketingProvides cloud customer support and help desk ticketing with a service portal, automation, and knowledge base for computer help desks.
Macros and automation in the agent workspace that streamline triage, replies, and routing
Freshdesk stands out with a visually guided agent workspace and flexible ticket workflow automation that reduces manual triage. It supports omnichannel ticketing from email and chat, plus shared inboxes, SLAs, and knowledge base publishing for deflection.
Reporting and live dashboards cover ticket queues, resolution performance, and SLA compliance across help desk operations. The platform also includes role-based access controls and extensibility through built-in integrations and APIs.
- +Guided ticket workflows reduce time spent on routing and assignment
- +Omnichannel intake consolidates email and chat into one ticket view
- +SLA rules and queue management support consistent service delivery
- +Knowledge base articles link to tickets for faster resolution
- –Advanced customization can require admin time and careful configuration
- –Reporting granularity is limited compared with specialized analytics suites
- –Some automation scenarios need multiple rules instead of one workflow
- –Context switching across channels can feel dense for new agents
Customer support managers
Track SLA breaches across ticket queues
Improved SLA compliance
IT help desks
Triage inbound requests from multiple channels
Reduced manual triage
Show 2 more scenarios
Support operations analysts
Measure agent performance and resolution trends
Clear performance visibility
Reporting covers queue volume, time-to-resolution, and agent productivity metrics across help desk teams.
Knowledge base owners
Publish articles to deflect repeat issues
Fewer repeat ticket submissions
Knowledge base tools help create and manage content tied to ticket categories for self-service.
Best for: IT support teams needing fast omnichannel ticketing with automation
More related reading
Zendesk Support
omnichannel deskDelivers omnichannel ticket management, workflows, and a help center for resolving end-user computer issues through support queues.
Workflow automation and routing with SLA policies tied to ticket lifecycle events
Zendesk Support stands out with omnichannel ticketing and strong agent productivity tooling in a single interface. It provides configurable workflows, knowledge base support, and automation for routing, triage, and response consistency.
Reporting dashboards and team views help manage SLA performance and ticket backlog across channels. The platform also supports integrations that extend help desk operations beyond the core ticket lifecycle.
- +Omnichannel ticketing with email, chat, and messaging in one queue
- +Automation rules for routing, assignments, and SLA actions
- +Robust knowledge base and macros for faster agent responses
- +Fine-grained reporting for SLA adherence and ticket trends
- –Advanced configurations can require careful admin setup
- –Some workflow customization feels rigid compared to fully custom systems
- –Reporting setup can be time-consuming for niche metrics
- –Navigation across large organizations can become complex
Customer support managers
Monitor SLA and backlog across channels
Faster SLA attainment
Help desk agents
Handle omnichannel requests in one workspace
Lower handle time
Show 2 more scenarios
Operations and support admins
Automate routing, triage, and responses
Consistent ticket handling
Configure triggers and macros to route work, standardize replies, and reduce manual effort.
IT support teams
Centralize incident and request workflows
Better resolution quality
Create structured ticket workflows and knowledge articles to improve resolution consistency.
Best for: Teams needing omnichannel ticketing plus automation and knowledge base for faster resolution
ServiceNow Customer Service Management
enterprise ITSMRuns IT and customer service case management with workflow automation and integrations for enterprise computer help desk operations.
Case automation with service policies in the Now Platform
ServiceNow Customer Service Management stands out for connecting service workflows with broader IT and customer operations data inside the Now Platform. It supports omnichannel case management, agent-assisted experiences, and service delivery workflows with configurable service policies.
The solution includes knowledge management, case automation, and routing that can use context from customers, products, and operational systems. Reporting and performance dashboards track case volumes, resolution times, and service outcomes for continuous improvement.
- +Deep case orchestration with automation and configurable service policies
- +Omnichannel case management supports email, chat, and voice workflows
- +Strong knowledge management and search for faster agent resolution
- +Integrates with other ServiceNow modules for unified customer and IT context
- –Setup and workflow configuration require specialized platform knowledge
- –User experience can feel complex due to extensive enterprise configuration options
- –Reporting flexibility depends on data modeling and cataloged integrations
- –Customization can increase implementation and ongoing admin workload
IT service desk leads
Unify customer and internal incident cases
Fewer duplicate tickets
Customer support operations managers
Automate routing using operational context
Faster agent assignment
Show 2 more scenarios
Support knowledge managers
Drive self-service answers from cases
Higher deflection rates
Create and manage knowledge articles tied to cases, then automate suggested content to agents and customers.
Service analysts
Measure resolution performance by workflow
Improved resolution SLAs
Track case volumes, resolution times, and outcomes across channels to improve service policies and automation.
Best for: Enterprises standardizing customer support and IT service workflows on one platform
More related reading
Jira Service Management
ITSM on JiraManages IT and help desk requests with queues, SLAs, approvals, and automation built on Jira work tracking.
Request types and customer portals with Jira issue generation
Jira Service Management stands out with deep Jira issue-linking that turns incident and request handling into trackable work across development and operations. It provides ITIL-style service management features like ticket queues, SLAs, knowledge base articles, and request types.
Automation rules, agent workflows, and approval steps help route and resolve help desk interactions with less manual handling. Reporting and service performance views connect service health to backlog and operational work for clearer prioritization.
- +Strong Jira issue integration ties support tickets to engineering work
- +Configurable SLAs and service calendars support predictable response handling
- +Approval workflows and automation reduce repetitive triage tasks
- +Knowledge base articles link directly to requests and resolutions
- –Workflow setup can be complex for teams without Jira admin experience
- –Request-type design may require careful schema planning to stay consistent
- –Some help desk layouts feel less purpose-built than dedicated ITSM tools
- –Advanced automation can become hard to troubleshoot at scale
Best for: Teams needing Jira-linked help desk workflows and SLA-driven operations
Microsoft Dynamics 365 Customer Service
crm-based serviceProvides case management, knowledge articles, and service automation that support computer issue resolution at scale.
Omnichannel for Customer Service with unified routing and case lifecycle management
Microsoft Dynamics 365 Customer Service stands out for deep integration with Microsoft 365, Power Platform, and Azure. Core capabilities include omnichannel case management, service-level management, and knowledge-based support. The solution also supports automation with workflow orchestration and AI-assisted agent and customer experiences.
- +Omnichannel case management connects email, chat, and phone into shared case records
- +Power Platform enables custom workflows, approvals, and automation without deep backend engineering
- +Knowledge base and article search reduce repeat tickets and speed up agent resolution
- –Administration and customization can require specialized Dynamics and Power Platform skills
- –Legacy help desk teams may need process redesign to match Dynamics data structures
- –Reporting setup across service, sales, and workflows can be complex for small deployments
Best for: Mid-market organizations standardizing enterprise service workflows across Microsoft tools
Zoho Desk
midmarket deskOffers help desk ticketing with macros, workflow rules, multi-channel inboxes, and a customer portal for IT support teams.
SLA management with goal tracking and automated reminders for overdue tickets
Zoho Desk stands out for its tight Zoho ecosystem integration, including automated ticket actions tied to other Zoho apps. It supports omnichannel help desk workflows with email, chat, and phone ticketing, plus customizable ticket fields and automation rules.
Strong reporting covers service performance, SLA tracking, and resolution trends, while knowledge base features help deflect repeat requests. The platform can feel complex when teams need advanced routing, custom workflows, or deep admin controls.
- +Omnichannel ticketing with consistent agent workflows across channels
- +SLA policies and goal tracking for measurable response and resolution
- +Workflow automation supports routing, assignments, and field updates
- –Advanced configuration requires careful admin planning to avoid workflow overlap
- –Reporting dashboards can feel busy without clear information design
- –Some power features involve multiple settings screens to fine tune
Best for: IT and service teams needing omnichannel tickets and SLA-driven workflows
More related reading
Help Scout
shared inboxDelivers shared inbox support with ticketing, customer-facing email and web forms, and knowledge base tools for computer support.
Beacon email view for threaded conversations with internal notes and quick actions
Help Scout distinguishes itself with a customer-first shared inbox built around the Beacon email view and a clean conversation thread. It supports help desk workflows using tags, saved replies, internal notes, and assignment rules for routing and triage.
Reporting and automation cover core operations like SLA tracking and macros, while integrations connect support email, knowledge base content, and team tooling. It is especially strong for computer help desk teams that resolve issues through email conversations and consistent internal processes.
- +Beacon conversation view keeps context visible during multi-step support
- +Email-focused shared inbox supports consistent triage and handoffs
- +Rules, tags, and assignment automate routing without heavy setup
- +Macros and templates speed up recurring troubleshooting replies
- –Ticketing is email-centric, which can feel limiting for phone-heavy desks
- –Automation depth is smaller than enterprise help desk platforms
- –Reporting is solid but not as granular as advanced ITSM suites
Best for: Email-driven help desks needing simple routing, macros, and strong agent UX
SysAid
IT help desk suiteCombines IT help desk, remote support, and IT asset workflows to handle computer troubleshooting and service requests.
Automated ticket routing and workflow actions tied to SLAs and asset context
SysAid stands out with IT service management built around a unified ticketing and asset foundation. Core capabilities include incident and request management, SLA-driven workflows, and IT asset management that supports CMDB-like views. The platform also supports self-service through a customer portal and includes automation for common help desk actions to reduce manual routing.
- +Integrated ticketing, asset data, and service workflows reduce context switching
- +Strong SLA controls for incident handling and request fulfillment
- +Automation for routing and updates speeds repetitive help desk tasks
- +Self-service portal supports knowledge-driven user requests
- –Admin configuration can feel complex across workflow and automation settings
- –Power-user customization requires deeper setup than basic ticketing
- –User interface density can slow new agents during early adoption
Best for: IT teams needing integrated ticketing and asset-driven support workflows
More related reading
ManageEngine ServiceDesk Plus
ITSM suiteProvides IT ticketing, incident and request management, asset-aware workflows, and self-service for computer help desks.
SLA management with automated escalation and breach workflows tied to ticket states
ManageEngine ServiceDesk Plus stands out for strong ITIL-aligned ticket management paired with broad built-in workflows for incident, problem, and change handling. Core capabilities include multi-channel ticket intake, configurable approval flows, knowledge base support, and asset-driven troubleshooting workflows.
Admins can connect service processes to monitoring signals and automate routing, SLA tracking, and escalation actions to reduce manual triage. Reporting covers service performance trends, backlog visibility, and operational KPIs for help desk leadership.
- +ITIL-style incident, problem, and change workflows reduce process gaps
- +Asset-aware ticketing improves context for faster resolution
- +SLA timers, escalation rules, and approvals are built into core workflows
- +Knowledge base search links directly to ticket troubleshooting
- –Workflow configuration can become complex for small teams
- –Role-based permissions need careful setup to avoid overly broad access
- –Advanced automations may require deeper admin tuning than basic help desks
- –Reporting customization takes time to align with specific KPIs
Best for: Mid-size IT teams running ITIL processes with asset-driven support workflows
Odoo Helpdesk
suite-based helpdeskRuns support ticketing and customer portal features within the Odoo suite to track and resolve computer-related incidents.
SLA tracking with Odoo assignment and routing rules inside a unified workflow
Odoo Helpdesk stands out by tying support tickets to Odoo’s shared data model across CRM, sales, and internal operations. Core capabilities include ticket intake with email and portal routing, SLA tracking, assignment rules, and a centralized knowledge base.
The solution also supports collaborative work through ticket chatter, activity planning, and status pipelines aligned with Odoo workflows. Reporting focuses on ticket volumes, performance indicators, and helpdesk workload visibility.
- +Tickets integrate directly with Odoo CRM and sales objects
- +Email intake and customer portal routing reduce manual ticket creation
- +SLA management and assignment rules support consistent handling
- +Knowledge base links to tickets for faster resolution
- –Advanced automations require familiarity with Odoo’s workflow model
- –Agent analytics are less specialized than dedicated helpdesk suites
- –Customization can create complexity for administrators
- –Report dashboards rely on Odoo data structures
Best for: Teams using Odoo who want ticketing tied to CRM and operations
Conclusion
After evaluating 10 customer experience in industry, Freshdesk stands out as our overall top pick — it scored highest across our combined criteria of features, ease of use, and value, which is why it sits at #1 in the rankings above.
Use the comparison table and detailed reviews above to validate the fit against your own requirements before committing to a tool.
How to Choose the Right Computer Help Desk Software
This guide covers Freshdesk, Zendesk Support, and ServiceNow Customer Service alongside Jira Service Management, Microsoft Dynamics 365 Customer Service, Zoho Desk, Help Scout, SysAid, ManageEngine ServiceDesk Plus, and Odoo Helpdesk.
It focuses on integration depth, data model design, automation and API surface, and admin and governance controls. Each section turns those requirements into evaluation checks tied to named capabilities in these products.
Computer help desk case management that routes, tracks, and resolves device and app issues
Computer help desk software centralizes user-reported incidents and service requests into ticket or case records, then drives routing, triage, and resolution using queues, SLAs, approvals, and knowledge management.
These tools reduce back-and-forth by connecting omnichannel intake and shared agent workspaces to automation rules that tag, assign, and escalate. Freshdesk and Zendesk Support represent the lighter-weight help desk pattern with omnichannel ticketing, macros, and SLA-driven actions, while ServiceNow Customer Service extends case workflows into a broader IT and customer context.
Teams typically include IT support and service operations groups handling computer issues like account access problems, workstation failures, and software troubleshooting across email and chat channels.
Evaluation criteria for integration, automation, and governed operations in a computer help desk
Computer help desk tools succeed when the data model cleanly represents tickets, customers, assets, and workflow states so automation can reference stable fields and not guess intent. Freshdesk and Zendesk Support rely on structured ticket lifecycles and SLA actions tied to those ticket events.
Integration depth and automation surface matter because computer support workflows often span identity systems, monitoring, CRM objects, and knowledge content. ServiceNow Customer Service and Microsoft Dynamics 365 Customer Service go further by integrating case workflows into larger platform datasets, while Jira Service Management ties request handling into Jira issue generation for traceability.
Automation rules tied to ticket lifecycle events
Automation should move beyond simple tags and assignments into SLA actions that trigger from ticket state changes. Zendesk Support ties workflow automation and routing to SLA policies tied to ticket lifecycle events, and Freshdesk supports automation rules for repetitive tasks like tagging and assignment.
Agent workspace macros and guided triage flows
Macros and guided workflows reduce agent routing time and keep responses consistent across repeated computer issues. Freshdesk emphasizes macros and automation in the agent workspace for triage, replies, and routing, while Zendesk Support pairs knowledge base support with macros for faster agent responses.
Data model for governed case or ticket state
A workable schema must support consistent workflow states, request types, and SLA calculations without fragile configuration workarounds. Jira Service Management uses request types and customer portals with Jira issue generation, and Odoo Helpdesk ties SLA tracking with Odoo assignment and routing rules inside its unified workflow model.
Admin and RBAC controls that separate agent and admin responsibilities
Admin governance must control access to roles, permissions, and reporting configuration so help desk operations stay auditable. Freshdesk includes role-based access controls and secure agent and admin separation, while ManageEngine ServiceDesk Plus calls out role-based permissions that require careful setup to avoid overly broad access.
Integration depth into platform objects and workflow engines
Integration depth determines how well help desk records join to identity, monitoring, CRM, and other operational datasets. ServiceNow Customer Service integrates with other ServiceNow modules for unified customer and IT context, and Microsoft Dynamics 365 Customer Service integrates into Microsoft 365, Power Platform, and Azure for workflow orchestration.
API and extensibility surface for automation and cross-system coordination
Extensibility matters when help desk automation must coordinate with external tools like device management and monitoring. Freshdesk explicitly supports extensibility through built-in integrations and APIs, and ServiceNow Customer Service runs on the Now Platform where deeper workflow automation depends on the broader platform model.
Decision framework for selecting a computer help desk tool that can integrate and govern
The selection starts with workflow scope and the required depth of integration into the systems that own computer issue context. If omnichannel intake and SLA-driven triage are the main goals, Freshdesk and Zendesk Support map well to queue-based ticket lifecycle automation.
If computer help desk cases must connect into enterprise IT operations and shared platform datasets, ServiceNow Customer Service and Jira Service Management shift the focus to platform data modeling and workflow orchestration. The final choice depends on whether admin governance and automation remain manageable as workflow complexity grows.
Map the required workflow depth to the case lifecycle pattern
Choose Freshdesk or Zendesk Support when computer issue handling is centered on ticket queues with SLA actions that trigger from lifecycle events. Choose ServiceNow Customer Service when case automation must follow service policies inside the Now Platform and integrate with broader IT and customer operations data.
Validate the data model before building automation
Check that ticket or case fields used for assignment, SLA timers, and escalation rules exist as stable objects across states. Jira Service Management requires request-type and schema planning to keep request handling consistent, and Odoo Helpdesk ties SLA tracking and assignment rules to its unified workflow model.
Stress-test the automation and extensibility surface
Verify whether automation can cover routing, tagging, and SLA actions with the fewest moving parts. Freshdesk can require multiple rules for some advanced automation scenarios, while Zendesk Support uses routing and triage workflows with SLA policies tied to ticket lifecycle events.
Confirm governance controls for RBAC, configuration, and reporting
Require role separation between agents and admins and define who can change workflows and reporting definitions. Freshdesk supports role-based access controls and secure admin separation, and Zoho Desk can feel complex when advanced configuration needs careful admin planning to avoid workflow overlap.
Check reporting granularity against operational KPI needs
Assess whether dashboards support the specific throughput and SLA compliance views needed for computer help desk leadership. Freshdesk provides dashboards for ticket queues and SLA compliance, while Zendesk Support offers fine-grained reporting for SLA adherence and ticket trends.
Align omnichannel intake with agent workflow usability
Confirm that agent views keep context across email and chat without adding fragile manual steps. Help Scout focuses on an email-centric Beacon thread with internal notes and quick actions, while Freshdesk and Zendesk Support consolidate omnichannel intake into shared ticket views.
Which teams should adopt which computer help desk tool based on workflow and platform needs
Computer help desk software fits organizations that handle device and software troubleshooting through tracked tickets or cases with SLAs, knowledge support, and governed access. The best fit depends on how much the tool must integrate into platform datasets and how much automation must operate without constant admin intervention.
The following segments map directly to the best-fit profiles built around each tool’s described strengths in computer help desk operations.
IT support teams prioritizing fast omnichannel ticketing and agent triage automation
Freshdesk supports omnichannel ticketing from email and chat with shared inboxes and SLA rules tied to queue management, and it adds guided ticket workflows plus macros and automation in the agent workspace. Zendesk Support also fits this segment with omnichannel ticketing plus workflow automation and routing with SLA actions.
Teams that want deep workflow control tied to SLA lifecycle events and knowledge-assisted response consistency
Zendesk Support ties workflow automation and routing to SLA policies based on ticket lifecycle events, and it pairs knowledge base support with macros. Freshdesk matches this through knowledge base publishing that links to tickets and automation rules for tagging and assignment.
Enterprises standardizing customer service and IT service workflows on one platform data model
ServiceNow Customer Service targets enterprises that need case orchestration with service policies inside the Now Platform and integration with other ServiceNow modules for unified customer and IT context. Microsoft Dynamics 365 Customer Service fits teams standardizing across Microsoft tools using omnichannel case management with orchestration via Power Platform and Azure.
Organizations that already run Jira for work tracking and want support requests to generate Jira issues
Jira Service Management is designed for help desk requests that must become trackable Jira work, including request types and customer portals that generate Jira issues. It also includes SLAs, approvals, and knowledge base links to request resolution steps.
IT teams that need asset-aware ticket workflows and integrated IT support actions
SysAid and ManageEngine ServiceDesk Plus focus on integrated IT service management where ticketing ties to asset information and SLA-driven workflows. Zoho Desk adds SLA goal tracking with automated reminders for overdue tickets, and Odoo Helpdesk connects tickets to Odoo CRM objects and a unified Odoo workflow model.
Computer help desk selection pitfalls that show up in setup, automation, and governance
Computer help desk implementations often stumble when workflow complexity grows faster than automation maintainability or when admin roles are not defined early. Several tools in this set highlight that advanced configuration can consume admin time, especially when multi-rule automation is needed or when reporting requirements are niche.
Governance and data model mismatches also create avoidable friction, such as role permissions that become too broad or reporting that depends on careful data structure design.
Building advanced workflows without validating maintainability
Freshdesk can require multiple rules for some advanced automation scenarios, so workflow design should be tested for clarity before going live. Zendesk Support can demand careful admin setup for advanced configurations, so the workflow plan should include who owns future changes.
Ignoring data model planning for request types and workflow states
Jira Service Management needs careful schema planning for request-type design to keep workflows consistent, and advanced automation can become hard to troubleshoot at scale. Odoo Helpdesk also ties automations and reporting to Odoo’s workflow model, so customizations should be designed with that structure in mind.
Leaving reporting KPIs undefined until after configuration
Freshdesk provides dashboards for SLA performance but can have limited reporting granularity compared with specialized analytics suites, which can block niche KPI requirements. Zendesk Support includes fine-grained reporting but reporting setup can take time for niche metrics, so KPI definitions should be locked before deep dashboard work.
Allowing overly broad permissions that weaken governance
ManageEngine ServiceDesk Plus calls out that role-based permissions need careful setup to avoid overly broad access. Freshdesk addresses this with role-based access controls and agent and admin separation, so permission templates should be created early.
Over-optimizing for the wrong communication channel model
Help Scout is ticketing that is email-centric with Beacon conversation threads, so it can feel limiting for phone-heavy desks that rely on non-email workflows. SysAid and Zoho Desk both support multi-channel ticketing, so the intake channel mix should be aligned before implementation.
How We Selected and Ranked These Tools
We evaluated Freshdesk, Zendesk Support, ServiceNow Customer Service, and the other included tools using a criteria-based scoring approach centered on feature coverage, ease of use for help desk operators, and overall value for service teams.
The overall rating is a weighted average in which features carries the most weight at 40% while ease of use and value each account for 30%. Feature coverage prioritized the items that directly affect computer help desk operations in practice, including omnichannel intake, SLA lifecycle automation, macros for agent productivity, and the presence of structured workflow and knowledge management capabilities.
Freshdesk stood out in this set because it combines guided ticket workflows with macros and automation in the agent workspace for triage, replies, and routing, and that combination lifted both features performance and ease of use for IT support teams that handle computer issues across email and chat.
Frequently Asked Questions About Computer Help Desk Software
How do Freshdesk, Zendesk, and ServiceNow handle omnichannel ticket intake and routing rules?
Which platform supports the most useful automation primitives for ticket workflow configuration?
What integration and API patterns matter for help desk deployments?
How does SSO and role-based access control typically differ across these help desk tools?
What migration work is usually required when moving from one help desk system to another?
Which tools provide the clearest admin controls for workflow changes and governance?
How do knowledge base capabilities differ between Freshdesk, Zendesk, and Help Scout?
Which products fit teams that need strong auditability and operational reporting for SLA performance?
How do these platforms support extensibility when teams need custom workflows beyond built-in triggers?
Which option is best for asset-driven support and incident versus request handling?
Tools reviewed
Primary sources checked during evaluation.
Referenced in the comparison table and product reviews above.
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