Top 10 Best Cobrowsing Software of 2026

Surfly is a premier co-browsing platform designed for real-time collaborative web browsing between agents and customers, eliminating the need for downloads or plugins. It enables synchronized navigation, annotations, form-filling assistance, and integration with voice/video calls to streamline customer support, sales demos, and onboarding processes. With robust security features like GDPR compliance and end-to-end encryption, Surfly works seamlessly across desktops, mobiles, and tablets.

Glia is a comprehensive digital engagement platform designed for customer service, with cobrowsing at its core, allowing agents and customers to securely share screens and co-navigate websites or apps in real-time. It emphasizes security through features like automatic PII masking, permission-based controls, and compliance with standards such as SOC 2 and HIPAA. Integrated with CRM systems, messaging, video chat, and AI routing, Glia streamlines support for high-stakes industries like banking and insurance.

Upscope is a secure, instant-access cobrowsing and screen sharing platform designed for customer support teams, allowing agents to view and control customer screens via a simple shareable link without any downloads or logins required. It supports real-time collaboration features like laser pointers, annotations, voice chat, file transfer, and multi-monitor viewing, making it ideal for troubleshooting and demos. The tool emphasizes privacy with end-to-end encryption and integrates seamlessly with helpdesks like Zendesk, Intercom, and Freshdesk.

Cobrowse.io is a secure cobrowsing platform designed for real-time collaboration and remote support on web and mobile applications without plugins or downloads. It enables support agents to view, control, and annotate customer screens while automatically masking sensitive data like PII, passwords, and payment details. The tool integrates via lightweight SDKs, supports session recording, and emphasizes compliance with standards like GDPR, SOC 2, and HIPAA.

ScreenMeet is a cobrowsing and remote support platform that enables real-time collaboration between agents and customers on web pages without requiring downloads or plugins. It allows interactive screen sharing, cursor control handover, annotations, and form assistance across desktops, mobiles, and tablets. Designed for customer service teams, it integrates with CRMs like Salesforce and Zendesk to streamline support workflows.

Acquire (acquire.io) is a customer engagement platform that offers cobrowsing as part of its suite of live chat, video calling, and messaging tools, enabling support agents to view, annotate, and control a customer's browser in real-time. It facilitates collaborative browsing sessions directly within chat or video interactions, making it easier to guide users through complex processes remotely. The tool emphasizes seamless integration with websites for quick setup and enhanced customer support experiences.

Talkdesk is a comprehensive AI-powered contact center platform that incorporates cobrowsing as a key feature within its digital engagement tools, allowing agents and customers to collaboratively navigate websites, fill forms, and annotate screens in real-time. It emphasizes secure, compliant sessions with features like pointer control, video, and redaction for sensitive data. While not a standalone cobrowsing solution, it integrates cobrowsing seamlessly into omnichannel support workflows for enhanced customer service.

LivePerson is an enterprise conversational engagement platform that incorporates robust cobrowsing features, enabling real-time screen sharing, annotation, and collaborative navigation between agents and customers during support interactions. It supports pointer tools, form filling assistance, and secure session controls within chat sessions across web and mobile. As part of its broader omnichannel customer service suite, cobrowsing integrates seamlessly with AI chatbots and messaging channels for enhanced support efficiency.

Bold360, from LogMeIn, is a customer engagement platform featuring robust cobrowsing tools that enable support agents to securely share and control customer browsers in real-time during chat sessions. It supports annotations, zooming, highlighting, and navigation to facilitate collaborative troubleshooting. Integrated with AI chatbots, voice support, and knowledge bases, it streamlines omnichannel customer service workflows.

Sharetru is a secure file sharing and collaboration platform designed primarily for regulated industries like healthcare and finance, offering virtual data rooms and no-download document viewing. It focuses on compliance features such as HIPAA and FINRA adherence with audit trails and access controls, but lacks native real-time cobrowsing capabilities like synchronized web browsing or interactive screen sharing. As a cobrowsing solution, it falls short, prioritizing secure file transfer over dynamic collaborative browsing experiences.