Top 10 Best Co-Browsing Software of 2026

Surfly is a premier co-browsing platform that enables real-time, interactive web collaboration between agents and customers without requiring downloads or plugins. It supports features like synchronized browsing, cursor control sharing, voice/video overlay, and secure form assistance for sales, support, and onboarding. With enterprise-grade security including PII masking and compliance certifications, Surfly integrates seamlessly with tools like Zendesk, Salesforce, and Microsoft Dynamics.

Cobrowse.io is a secure co-browsing platform that enables real-time screen sharing and collaboration between customers and support agents without requiring plugins or downloads. It supports web and mobile apps, offering features like annotations, form assistance, laser pointers, and session recording for enhanced troubleshooting. The tool emphasizes privacy with granular control masking for sensitive data like PII and PCI information, making it ideal for regulated industries.

Glia is a comprehensive digital engagement platform that enables secure co-browsing, allowing support agents to view, annotate, and interact with customers' browsers in real-time while maintaining strict security protocols. It combines co-browsing with video chat, messaging, and AI-driven tools to streamline customer service interactions, particularly in regulated sectors like finance and insurance. The platform supports seamless integrations with CRMs and offers features like form co-filling and sensitive data redaction for enhanced compliance and efficiency.

ScreenMeet is a secure co-browsing platform designed for customer support and sales teams, enabling real-time collaboration on web pages without requiring plugins or credential sharing. It uses token-based access to allow agents to guide users through websites, fill forms, and highlight elements securely. The tool integrates video, voice, and screen sharing for comprehensive remote assistance sessions.

Upscope is a secure co-browsing and remote support platform that allows customer service teams to instantly share screens and collaborate on web pages with end-users without requiring any downloads or plugins. It supports real-time annotations, voice/video communication, and secure session controls like passwords and auto-expiry to ensure privacy. Ideal for support workflows, it integrates seamlessly with tools like Zendesk, Intercom, and Slack, enabling faster issue resolution through guided browsing.

LivePerson is an enterprise-grade customer engagement platform that includes advanced co-browsing capabilities, allowing support agents and customers to navigate websites together in real-time with features like annotations, form filling, and secure screen sharing. Integrated within its broader Conversational Cloud suite, it combines co-browsing with AI-driven chatbots, messaging, and analytics for holistic customer support. Ideal for complex interactions, it emphasizes security, compliance, and scalability for large organizations.

Zoho SalesIQ is a comprehensive customer engagement platform that includes robust co-browsing features, enabling agents to share screens, annotate pages, and guide customers through websites in real-time without credential sharing. It integrates seamlessly with Zoho's CRM and other tools for contextual support during browsing sessions. Ideal for sales and support teams, it combines live chat, chatbots, and co-browsing to enhance customer interactions.

Talkdesk is a cloud-based contact center platform that incorporates co-browsing capabilities through its digital engagement suite, enabling agents and customers to collaboratively navigate websites and applications in real-time during support interactions. It supports secure screen sharing, cursor control, and annotation tools integrated with voice, chat, and other channels. While not a standalone co-browsing tool, it excels in embedding these features within enterprise-grade omnichannel customer service workflows.

Genesys Cloud CX is an enterprise-grade cloud contact center platform that incorporates robust co-browsing functionality, enabling agents and customers to share screens and navigate websites collaboratively in real-time. It supports features like annotations, laser pointers, form filling assistance, and secure PII redaction to streamline support interactions. As part of a full omnichannel CX suite, it integrates seamlessly with voice, chat, and other channels for enhanced customer experiences.

Five9 is a cloud-based contact center platform that includes robust co-browsing functionality as part of its CXone suite, enabling agents and customers to share screens, annotate web pages, and complete forms in real-time securely without plugins. It supports pointer modes, form-filling assistance, and integrates seamlessly with voice, chat, and CRM systems for enhanced customer support. While powerful within its ecosystem, it's not a standalone co-browsing tool.