Top 10 Best Co-Browse Software of 2026

Surfly is a premier co-browsing platform that enables real-time, interactive web collaboration between support agents and customers without requiring downloads or plugins. It supports full browser control sharing, form filling, annotations, and video integration, making it ideal for customer service, sales guidance, and remote assistance. With robust security features like dynamic data masking, Surfly ensures compliance and privacy while boosting engagement and resolution rates.

Cobrowse.io is a secure, plugin-free co-browsing solution that enables real-time screen sharing and collaboration between support agents and customers directly in the browser. It automatically masks sensitive data like passwords, credit cards, and PII to ensure compliance with GDPR, HIPAA, and PCI-DSS. The platform integrates with major CRMs and helpdesks, supporting both web and mobile sessions for seamless customer support experiences.

Glia is a customer engagement platform that provides secure, plugin-free co-browsing capabilities, enabling agents and customers to collaborate on web pages, forms, and apps in real-time. It includes features like annotations, guided form filling, data masking, and integration with video chat and messaging for seamless support experiences. Designed primarily for regulated industries such as banking and insurance, Glia emphasizes compliance with standards like PCI DSS and SOC 2.

LivePerson is an enterprise-grade customer engagement platform that incorporates robust co-browsing functionality within its Conversational Cloud, enabling real-time screen sharing and collaboration between agents and customers. It supports secure navigation, annotations, form filling, and pointer tools to streamline issue resolution during support sessions. Integrated with AI chatbots, messaging, and analytics, it provides a holistic approach to digital customer service.

Genesys Cloud CX is a robust cloud-based customer experience platform that incorporates co-browse capabilities within its digital engagement suite, allowing agents and customers to collaboratively navigate websites in real-time. It supports secure screen sharing, annotations, and form-filling assistance to streamline issue resolution during support interactions. As part of a full contact center solution, co-browse integrates seamlessly with voice, chat, and other channels for a unified agent experience.

Talkdesk is an AI-powered cloud contact center platform that includes co-browsing functionality within its digital engagement suite, enabling agents and customers to share screens in real-time for collaborative web navigation and troubleshooting. It supports secure, annotated co-browsing sessions integrated with voice, chat, and other channels to streamline customer support. As part of a comprehensive CCaaS solution, it enhances agent efficiency during complex digital interactions.

NICE CXone is a comprehensive cloud-based customer experience platform that includes advanced co-browsing capabilities, enabling agents and customers to securely collaborate on websites, applications, and forms in real-time. It supports features like screen sharing, annotations, laser pointers, and controlled navigation to streamline support interactions and boost resolution rates. Integrated with AI analytics, workforce management, and omnichannel routing, it provides contextual insights during sessions for more efficient agent assistance.

Five9 is a cloud-based contact center platform that incorporates co-browsing as part of its CXone suite, enabling real-time collaborative web navigation between agents and customers. It supports secure screen sharing, annotations, and pointer controls to guide users through complex processes during support interactions. Integrated with omnichannel communications like voice, chat, and video, it streamlines customer service while ensuring compliance and data security.

Verint provides a robust co-browsing solution integrated within its comprehensive customer engagement platform, enabling real-time screen sharing and collaboration between agents and customers. It supports secure interactions with features like annotation, pointer guidance, and form filling to resolve issues efficiently. The tool leverages Verint's AI and analytics capabilities to enhance agent productivity and customer experience in contact centers.

Bold360, from LogMeIn, is a customer engagement platform featuring robust co-browsing tools that enable support agents to view and interact with a customer's browser in real-time without plugins. It supports secure screen sharing, annotations, form filling assistance, and guided navigation to streamline issue resolution. Integrated with live chat and AI-powered chatbots, it provides a unified support experience across digital channels.