Quick Overview
- 1#1: ServiceTitan - Comprehensive cloud-based platform for field service businesses to manage scheduling, dispatching, invoicing, and customer relationships.
- 2#2: Housecall Pro - All-in-one field service software for home service pros handling booking, routing, payments, and marketing.
- 3#3: Jobber - Cloud software for service businesses to quote, schedule, invoice, and manage field teams efficiently.
- 4#4: Salesforce Field Service - AI-powered field service management integrated with CRM for scheduling, mobile worker enablement, and asset management.
- 5#5: ServiceMax - Asset-centric field service solution for complex service operations with predictive maintenance and performance analytics.
- 6#6: Service Fusion - Cloud-based field service management for dispatching, GPS tracking, QuickBooks integration, and customer portals.
- 7#7: FieldEdge - Integrated field service software for HVAC, plumbing, and electrical contractors with mobile apps and accounting sync.
- 8#8: Workiz - Field service platform for scheduling, invoicing, call tracking, and real-time technician communication.
- 9#9: Kickserv - Simple cloud field service software for job scheduling, customer management, and automated invoicing.
- 10#10: SuccessWare - Complete cloud platform for field service companies focusing on operations, payroll, and profitability tracking.
Tools were selected based on comprehensive evaluation of key features, user-friendliness, integration capabilities, and long-term value, ensuring this list represents the most effective and widely adaptable options in the field service software market.
Comparison Table
In the dynamic field service industry, cloud-based software enhances efficiency, and this comparison table highlights top tools like ServiceTitan, Housecall Pro, Jobber, Salesforce Field Service, ServiceMax, and more. Readers will gain insights into features, pricing, and unique strengths to identify the best fit for their business needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive cloud-based platform for field service businesses to manage scheduling, dispatching, invoicing, and customer relationships. | enterprise | 9.4/10 | 9.8/10 | 8.1/10 | 8.6/10 |
| 2 | Housecall Pro All-in-one field service software for home service pros handling booking, routing, payments, and marketing. | specialized | 9.2/10 | 9.4/10 | 9.1/10 | 8.7/10 |
| 3 | Jobber Cloud software for service businesses to quote, schedule, invoice, and manage field teams efficiently. | specialized | 9.1/10 | 9.3/10 | 9.4/10 | 8.8/10 |
| 4 | Salesforce Field Service AI-powered field service management integrated with CRM for scheduling, mobile worker enablement, and asset management. | enterprise | 9.1/10 | 9.6/10 | 7.7/10 | 8.4/10 |
| 5 | ServiceMax Asset-centric field service solution for complex service operations with predictive maintenance and performance analytics. | enterprise | 8.7/10 | 9.3/10 | 7.8/10 | 8.2/10 |
| 6 | Service Fusion Cloud-based field service management for dispatching, GPS tracking, QuickBooks integration, and customer portals. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 7 | FieldEdge Integrated field service software for HVAC, plumbing, and electrical contractors with mobile apps and accounting sync. | specialized | 8.2/10 | 8.5/10 | 7.8/10 | 8.0/10 |
| 8 | Workiz Field service platform for scheduling, invoicing, call tracking, and real-time technician communication. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 7.7/10 |
| 9 | Kickserv Simple cloud field service software for job scheduling, customer management, and automated invoicing. | specialized | 8.1/10 | 7.9/10 | 8.5/10 | 8.3/10 |
| 10 | SuccessWare Complete cloud platform for field service companies focusing on operations, payroll, and profitability tracking. | enterprise | 7.6/10 | 8.2/10 | 7.4/10 | 7.5/10 |
Comprehensive cloud-based platform for field service businesses to manage scheduling, dispatching, invoicing, and customer relationships.
All-in-one field service software for home service pros handling booking, routing, payments, and marketing.
Cloud software for service businesses to quote, schedule, invoice, and manage field teams efficiently.
AI-powered field service management integrated with CRM for scheduling, mobile worker enablement, and asset management.
Asset-centric field service solution for complex service operations with predictive maintenance and performance analytics.
Cloud-based field service management for dispatching, GPS tracking, QuickBooks integration, and customer portals.
Integrated field service software for HVAC, plumbing, and electrical contractors with mobile apps and accounting sync.
Field service platform for scheduling, invoicing, call tracking, and real-time technician communication.
Simple cloud field service software for job scheduling, customer management, and automated invoicing.
Complete cloud platform for field service companies focusing on operations, payroll, and profitability tracking.
ServiceTitan
enterpriseComprehensive cloud-based platform for field service businesses to manage scheduling, dispatching, invoicing, and customer relationships.
Revenue Cycle Management that ties dispatching, sales, upsells, and payments into a single, profit-optimizing workflow
ServiceTitan is a comprehensive cloud-based field service management platform tailored for home service contractors in HVAC, plumbing, electrical, and similar trades. It offers end-to-end functionality including intelligent dispatching, mobile technician apps, CRM, invoicing, inventory management, marketing automation, and advanced analytics. Designed for scalability, it helps businesses optimize operations, boost revenue, and improve customer satisfaction through AI-driven insights and seamless integrations.
Pros
- All-in-one platform covering dispatching, CRM, marketing, and financials
- Powerful AI-driven scheduling and revenue optimization tools
- Robust mobile app with real-time updates and offline capabilities
Cons
- High cost with custom quote-based pricing
- Steep learning curve due to extensive features
- Overkill for very small businesses with basic needs
Best For
Mid-to-large field service companies seeking a scalable, enterprise-grade solution to drive growth and efficiency.
Pricing
Custom enterprise pricing via quote; typically $300+ per user/month plus setup fees, scaling with business size and modules.
Housecall Pro
specializedAll-in-one field service software for home service pros handling booking, routing, payments, and marketing.
Seamless online booking widget with automated review generation and marketing automation to drive bookings and reputation.
Housecall Pro is a comprehensive cloud-based field service management software tailored for home service businesses like plumbing, HVAC, electrical, and cleaning services. It offers end-to-end tools including drag-and-drop scheduling, real-time dispatching, GPS tracking, automated invoicing, online booking, and integrated payments. The platform also provides CRM features, marketing automation, and QuickBooks integration to streamline operations and boost customer satisfaction.
Pros
- All-in-one platform covering scheduling, dispatching, invoicing, and marketing
- Highly rated mobile app for technicians with GPS and real-time updates
- Strong customer support with live chat, phone, and extensive training resources
Cons
- Pricing escalates quickly for larger teams or advanced features
- Some integrations require higher-tier plans
- Customization options limited in entry-level plans
Best For
Small to mid-sized home service businesses needing an intuitive, mobile-first solution for scheduling, dispatching, and customer management.
Pricing
Starts at $49/user/month (Basic, annual billing) up to $229+/user/month (Max), with add-ons for payments and marketing.
Jobber
specializedCloud software for service businesses to quote, schedule, invoice, and manage field teams efficiently.
Client Hub: A self-service portal where customers can request jobs, view/approve quotes, track progress, and make payments independently.
Jobber is a comprehensive cloud-based field service management software tailored for small to medium-sized service businesses like landscaping, HVAC, plumbing, and cleaning companies. It streamlines operations with features for job scheduling, dispatching, quoting, invoicing, payments, and customer management via an intuitive web dashboard and mobile apps. Jobber also offers a Client Hub for self-service customer interactions and integrates seamlessly with tools like QuickBooks for efficient back-office handling.
Pros
- Intuitive visual scheduler and mobile app for easy dispatching and on-the-go updates
- Automated invoicing, payments, and QuickBooks integration saving administrative time
- Strong customer support and user-friendly interface with minimal training required
Cons
- Advanced reporting and automation locked behind higher-tier plans
- Pricing can add up with additional users and features for growing teams
- Limited native integrations compared to enterprise competitors, relying on Zapier for some
Best For
Small to mid-sized field service businesses seeking an all-in-one, user-friendly platform to manage scheduling, billing, and client communications without complex setups.
Pricing
Core plan starts at $69/month (billed annually) for up to 5 users; Connect at $169/month, Grow at $349/month; additional users $20-49/month each.
Salesforce Field Service
enterpriseAI-powered field service management integrated with CRM for scheduling, mobile worker enablement, and asset management.
Einstein AI for intelligent scheduling and dispatching with predictive optimization
Salesforce Field Service is a robust cloud-based platform designed to streamline field service operations, including scheduling, dispatching, work order management, and technician enablement. It leverages AI through Einstein for intelligent routing, predictive maintenance, and resource optimization, all integrated deeply with Salesforce CRM for a unified customer view. The solution supports mobile apps for real-time updates, inventory tracking, and performance analytics, making it ideal for complex service environments.
Pros
- Seamless integration with Salesforce CRM and ecosystem for holistic customer insights
- Advanced AI-driven scheduling, dispatching, and predictive analytics
- Highly scalable with strong mobile capabilities and real-time visibility
Cons
- Steep learning curve and complex setup requiring Salesforce expertise
- High pricing that may not suit small businesses
- Customization often demands additional development resources
Best For
Large enterprises with existing Salesforce investments seeking enterprise-grade field service automation.
Pricing
Starts at $25/user/month for Field Service Basics, up to $300+/user/month for Enterprise; typically bundled with Service Cloud and requires custom quotes.
ServiceMax
enterpriseAsset-centric field service solution for complex service operations with predictive maintenance and performance analytics.
Adaptive Intelligence AI engine for predictive dispatching and next-best-action recommendations
ServiceMax is a robust cloud-based field service management platform tailored for asset-intensive industries such as manufacturing, energy, and high-tech. It streamlines operations through AI-driven scheduling, dispatching, mobile technician tools, and comprehensive asset lifecycle management. The software integrates deeply with Salesforce and offers advanced analytics to optimize service delivery, reduce downtime, and boost first-time fix rates.
Pros
- Powerful AI-driven scheduling and dispatching
- Deep asset management and IoT integration
- Native Salesforce platform for seamless CRM connectivity
Cons
- Steep learning curve for complex features
- High implementation and customization costs
- Pricing less accessible for SMBs
Best For
Large enterprises in asset-heavy industries needing advanced, scalable field service optimization.
Pricing
Custom enterprise pricing; typically $150-$300 per user per month, based on modules and scale.
Service Fusion
specializedCloud-based field service management for dispatching, GPS tracking, QuickBooks integration, and customer portals.
Integrated flat-rate pricing catalogs for fast, accurate job quoting and upselling
Service Fusion is a comprehensive cloud-based field service management software tailored for businesses like HVAC, plumbing, and electrical services. It provides tools for scheduling, dispatching, technician mobile access, invoicing, CRM, inventory management, and QuickBooks integration. The platform emphasizes real-time visibility and automation to streamline field operations and improve efficiency.
Pros
- Robust mobile app with GPS tracking and real-time updates
- Seamless QuickBooks integration for accounting
- Comprehensive scheduling and dispatching tools
Cons
- Pricing scales quickly with users and add-ons
- Steeper learning curve for advanced features
- Limited advanced AI-driven analytics compared to top competitors
Best For
Small to medium-sized field service businesses needing an all-in-one platform for dispatching, invoicing, and customer management.
Pricing
Quote-based pricing starts at around $195/month for Essentials plan (1 user), with Pro and Enterprise tiers scaling per user and features.
FieldEdge
specializedIntegrated field service software for HVAC, plumbing, and electrical contractors with mobile apps and accounting sync.
Visual dispatch board with real-time technician tracking and skills-based assignment
FieldEdge is a cloud-based field service management software tailored for HVAC, plumbing, electrical, and appliance repair contractors. It provides tools for scheduling, dispatching, technician mobile access, invoicing, inventory tracking, and customer relationship management. The platform emphasizes QuickBooks integration and real-time reporting to streamline operations and improve profitability.
Pros
- Robust mobile app with offline capabilities for technicians
- Seamless QuickBooks Online and Desktop integration
- Comprehensive dispatching board with drag-and-drop scheduling
Cons
- Pricing can be steep for small businesses with few users
- Some users report occasional bugs in reporting features
- Initial setup and training require significant time investment
Best For
Mid-sized field service companies in HVAC, plumbing, or electrical services needing strong dispatching and accounting integrations.
Pricing
Custom quote-based pricing, typically starting at $125-$200 per user/month depending on features and user count; annual contracts offer discounts.
Workiz
specializedField service platform for scheduling, invoicing, call tracking, and real-time technician communication.
Phone-based QuickBooks integration for instant job booking and invoicing from calls
Workiz is a comprehensive cloud-based field service management software tailored for trades like HVAC, plumbing, locksmithing, and appliance repair. It streamlines operations with features for scheduling, dispatching, invoicing, payments, CRM, and real-time GPS tracking via a robust mobile app. The platform enables quick job bookings over the phone, automated customer notifications, and seamless integrations with tools like QuickBooks.
Pros
- Powerful mobile app with GPS tracking and on-the-go invoicing
- Visual dispatch board for efficient scheduling
- Strong integrations including QuickBooks and payment processors
Cons
- Pricing scales quickly with additional users
- Steep learning curve for advanced customization
- Customer support can be inconsistent during peak times
Best For
Small to mid-sized field service businesses in home services needing an all-in-one mobile-first platform.
Pricing
Starts at $65/user/month (Basic), $165 for first user + $65/additional (Pro), custom Premier/Enterprise plans; 14-day free trial.
Kickserv
specializedSimple cloud field service software for job scheduling, customer management, and automated invoicing.
Customer self-service portal for online booking, payments, and job history access
Kickserv is a cloud-based field service management software tailored for small to medium-sized service businesses like HVAC, plumbing, and landscaping. It provides tools for job scheduling, dispatching, technician tracking via GPS, invoicing, and customer management through a self-service portal. The platform emphasizes ease of use with a mobile app for field technicians and seamless integrations with QuickBooks and other accounting tools.
Pros
- Intuitive drag-and-drop scheduling and real-time dispatching
- Robust mobile app with GPS tracking and offline capabilities
- Strong QuickBooks integration for streamlined invoicing
Cons
- Limited advanced reporting and analytics compared to competitors
- No built-in CRM for extensive customer relationship management
- Customer support lacks 24/7 live chat options
Best For
Small to medium-sized field service businesses seeking an affordable, user-friendly solution without complex enterprise features.
Pricing
Plans start at $59/month (Solo, 1 user), $119/month (Pro, up to 3 users), $239/month (Max, up to 5 users), with $19 per additional user; 14-day free trial available.
SuccessWare
enterpriseComplete cloud platform for field service companies focusing on operations, payroll, and profitability tracking.
Advanced chemical inventory tracking with automated dosing recommendations for pool maintenance
SuccessWare is a cloud-based field service management software tailored primarily for pool, spa, and home service professionals. It provides comprehensive tools for scheduling, dispatching, inventory tracking (including chemicals), invoicing, and customer management via a mobile app for technicians. The platform emphasizes operational efficiency with GPS routing, service agreements, and integrations like QuickBooks.
Pros
- Specialized features for pool/spa services like chemical tracking and dosing
- Strong mobile app with GPS dispatching and on-site payments
- Reliable QuickBooks integration and reporting tools
Cons
- Interface appears dated compared to modern competitors
- Limited customization and scalability for non-pool industries
- Pricing can escalate quickly with additional technicians
Best For
Pool and spa service companies seeking industry-specific field service tools with robust inventory management.
Pricing
Starts at $125/month for up to 5 technicians; scales with users and add-ons (custom quotes required).
Conclusion
The reviewed tools offer diverse capabilities to meet field service needs, with ServiceTitan emerging as the top choice, excelling in comprehensive workflow management. Housecall Pro stands out for home service pros, balancing simplicity and marketing tools, while Jobber impresses with its focus on efficient team and schedule management. Each brings unique strengths, ensuring there’s a fit for nearly every operation.
Take the first step toward optimized field service—start using ServiceTitan to streamline scheduling, invoicing, and customer relationships, and unlock smoother operations for your business.
Tools Reviewed
All tools were independently evaluated for this comparison