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Financial Services Insurance

Top 10 Best Claims Tracking Software of 2026

Discover the top 10 claims tracking software tools to streamline workflows and boost efficiency. Compare options today.

Min-ji Park

Min-ji Park

Feb 11, 2026

10 tools comparedExpert reviewed
Independent evaluation · Unbiased commentary · Updated regularly
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Efficient claims tracking software is a cornerstone of modern insurance operations, enabling organizations to manage complexity, enhance accuracy, and elevate customer experiences. With a diverse array of solutions available, choosing the right tool hinges on aligning with specific workflows and business goals—this curated list highlights the top 10 options to empower informed decisions.

Quick Overview

  1. 1#1: Guidewire ClaimCenter - Comprehensive end-to-end claims lifecycle management platform for property and casualty insurers.
  2. 2#2: Duck Creek Claims - Cloud-native SaaS solution for automating and optimizing insurance claims processing.
  3. 3#3: EIS Claims - Flexible, configurable claims administration system supporting multiple insurance lines.
  4. 4#4: Sapiens ClaimsPro - Integrated claims management platform with AI-driven decisioning for insurers.
  5. 5#5: Majesco Claims Management - Digital claims solution seamlessly integrated with policy administration systems.
  6. 6#6: Pega Claims Management - Low-code framework for automating complex, high-volume claims workflows.
  7. 7#7: Oracle Insurance Claims - Robust claims processing engine for personal, commercial, and specialty insurance lines.
  8. 8#8: SAP Claims Management - AI-enhanced claims handling integrated with ERP for streamlined insurer operations.
  9. 9#9: ClaimVantage - Specialized workers' compensation claims management with mobile and analytics features.
  10. 10#10: CCC Claims Solutions - AI-powered platform accelerating auto physical damage claims adjudication.

Tools were selected based on critical factors including feature depth (end-to-end lifecycle management, AI integration), usability, and value, ensuring they deliver robust performance across personal, commercial, and specialty insurance lines.

Comparison Table

Claims tracking software is vital for optimizing claims management workflows, from initial submission to final resolution, supporting organizations in handling increasing demands efficiently. This comparison table features top tools like Guidewire ClaimCenter, Duck Creek Claims, EIS Claims, Sapiens ClaimsPro, Majesco Claims Management, and more, evaluating their key features and capabilities. Readers will discover insights to select software tailored to their specific operational needs and business objectives.

Comprehensive end-to-end claims lifecycle management platform for property and casualty insurers.

Features
9.8/10
Ease
7.2/10
Value
8.6/10

Cloud-native SaaS solution for automating and optimizing insurance claims processing.

Features
9.6/10
Ease
8.1/10
Value
8.7/10
3EIS Claims logo8.4/10

Flexible, configurable claims administration system supporting multiple insurance lines.

Features
9.1/10
Ease
7.6/10
Value
8.0/10

Integrated claims management platform with AI-driven decisioning for insurers.

Features
9.2/10
Ease
7.8/10
Value
8.4/10

Digital claims solution seamlessly integrated with policy administration systems.

Features
9.0/10
Ease
7.8/10
Value
8.0/10

Low-code framework for automating complex, high-volume claims workflows.

Features
9.2/10
Ease
7.1/10
Value
7.8/10

Robust claims processing engine for personal, commercial, and specialty insurance lines.

Features
9.1/10
Ease
7.3/10
Value
7.6/10

AI-enhanced claims handling integrated with ERP for streamlined insurer operations.

Features
8.7/10
Ease
6.9/10
Value
7.8/10

Specialized workers' compensation claims management with mobile and analytics features.

Features
8.5/10
Ease
7.8/10
Value
7.6/10

AI-powered platform accelerating auto physical damage claims adjudication.

Features
8.5/10
Ease
7.0/10
Value
7.2/10
1
Guidewire ClaimCenter logo

Guidewire ClaimCenter

enterprise

Comprehensive end-to-end claims lifecycle management platform for property and casualty insurers.

Overall Rating9.4/10
Features
9.8/10
Ease of Use
7.2/10
Value
8.6/10
Standout Feature

AI-powered Intelligent Claims Triage that automatically categorizes and assigns claims to optimize adjuster productivity and reduce cycle times.

Guidewire ClaimCenter is a comprehensive, enterprise-grade claims management platform tailored for property and casualty (P&C) insurance companies. It automates the full claims lifecycle, from first notice of loss (FNOL) intake and investigation to adjudication, reserving, payments, and recovery. Leveraging AI, machine learning, and deep integrations with policy systems, it enables efficient claims handling at scale while providing robust analytics for fraud detection and performance insights.

Pros

  • End-to-end claims lifecycle automation with AI-driven triage and fraud detection
  • Highly scalable and configurable for large-volume operations with seamless integrations
  • Advanced analytics, reporting, and mobile capabilities for claims adjusters

Cons

  • Steep learning curve and complex initial setup requiring significant training
  • High implementation costs and long deployment timelines (often 12-24 months)
  • Premium pricing that may not suit small or mid-sized insurers

Best For

Large P&C insurance carriers managing high-volume, complex claims operations that require enterprise scalability and advanced analytics.

Pricing

Custom enterprise licensing starting at $500K+ annually, plus implementation fees often exceeding $1M, with cloud SaaS options available.

2
Duck Creek Claims logo

Duck Creek Claims

enterprise

Cloud-native SaaS solution for automating and optimizing insurance claims processing.

Overall Rating9.2/10
Features
9.6/10
Ease of Use
8.1/10
Value
8.7/10
Standout Feature

AI-powered claims triage and predictive analytics for proactive loss adjustment

Duck Creek Claims is a comprehensive, cloud-based claims management platform tailored for property and casualty (P&C) insurance carriers. It automates the entire claims lifecycle from first notice of loss (FNOL) to settlement, featuring AI-driven triage, dynamic workflows, and seamless integrations with policy administration systems. The software provides robust tracking, analytics, and reporting to enhance efficiency and compliance in complex claims handling.

Pros

  • Advanced AI and automation for rapid claims processing and decision-making
  • Highly configurable low-code workflows adaptable to complex insurance scenarios
  • Strong analytics, reporting, and integration capabilities with third-party tools

Cons

  • Steep learning curve and implementation time for full customization
  • Enterprise-level pricing inaccessible to small insurers
  • Primarily optimized for P&C lines, less flexible for other insurance types

Best For

Mid-to-large P&C insurance carriers needing scalable, end-to-end claims management with deep automation.

Pricing

Custom enterprise subscription pricing; typically starts at $100,000+ annually based on users and modules—contact sales for quote.

3
EIS Claims logo

EIS Claims

enterprise

Flexible, configurable claims administration system supporting multiple insurance lines.

Overall Rating8.4/10
Features
9.1/10
Ease of Use
7.6/10
Value
8.0/10
Standout Feature

AI-powered intelligent adjudication engine that automates 80%+ of routine claims decisions

EIS Claims, from EIS Group, is a robust claims management platform tailored for property & casualty insurers, automating the entire claims lifecycle from first notice of loss (FNOL) to settlement and subrogation. It leverages AI-driven adjudication, digital portals for policyholders and adjusters, and advanced analytics for fraud detection and performance insights. Seamlessly integrated with EIS's core policy administration system, it enables straight-through processing and configurable workflows to reduce cycle times and costs.

Pros

  • Comprehensive end-to-end claims automation with AI for faster adjudication
  • Strong integration capabilities with policy systems and third-party tools
  • Powerful analytics and reporting for claims optimization and compliance

Cons

  • Steep implementation timeline for enterprise deployments
  • Complex configuration requiring skilled IT resources
  • Premium pricing less suitable for small insurers

Best For

Mid-to-large P&C insurance carriers seeking scalable, integrated claims management with advanced automation.

Pricing

Custom enterprise licensing; typically starts at $500K+ annually based on scale, with implementation fees.

Visit EIS Claimseisgroup.com
4
Sapiens ClaimsPro logo

Sapiens ClaimsPro

enterprise

Integrated claims management platform with AI-driven decisioning for insurers.

Overall Rating8.7/10
Features
9.2/10
Ease of Use
7.8/10
Value
8.4/10
Standout Feature

AI-powered intelligent automation that accelerates straight-through processing and reduces manual intervention by up to 50%

Sapiens ClaimsPro is an enterprise-grade claims management platform tailored for property & casualty (P&C) insurers, automating the full claims lifecycle from intake and investigation to adjudication and payment. It leverages AI, machine learning, and low-code tools to enhance efficiency, detect fraud, and provide real-time analytics for better decision-making. The solution integrates seamlessly with core insurance systems, supporting multi-line operations and regulatory compliance across global markets.

Pros

  • Advanced AI-driven fraud detection and automation
  • Scalable architecture for high-volume claims processing
  • Robust analytics and reporting for actionable insights

Cons

  • Steep learning curve for non-technical users
  • Lengthy implementation timelines
  • Premium pricing suited for larger enterprises

Best For

Mid-to-large P&C insurance carriers needing a comprehensive, scalable claims tracking solution with strong automation.

Pricing

Custom enterprise pricing; typically subscription-based starting at $100K+ annually depending on users and modules—contact sales for quote.

5
Majesco Claims Management logo

Majesco Claims Management

enterprise

Digital claims solution seamlessly integrated with policy administration systems.

Overall Rating8.4/10
Features
9.0/10
Ease of Use
7.8/10
Value
8.0/10
Standout Feature

AI-powered intelligent claims triage and straight-through processing for rapid, low-touch resolutions

Majesco Claims Management is a cloud-native platform tailored for property and casualty insurers, automating the full claims lifecycle from first notice of loss (FNOL) to settlement and subrogation. It leverages AI, machine learning, and analytics to accelerate adjudication, detect fraud, and improve loss ratios. The solution integrates seamlessly with Majesco's policy administration and billing systems for end-to-end insurance operations.

Pros

  • Robust AI/ML for fraud detection and auto-adjudication
  • Scalable for high-volume claims processing
  • Deep integration with core insurance systems

Cons

  • Steep implementation for complex configurations
  • Primarily suited for large insurers, less flexible for SMBs
  • Pricing lacks transparency without a quote

Best For

Mid-to-large P&C insurance carriers needing integrated, enterprise-grade claims tracking and automation.

Pricing

Custom enterprise pricing upon request; typically subscription-based starting at $100K+ annually depending on modules and scale.

6
Pega Claims Management logo

Pega Claims Management

enterprise

Low-code framework for automating complex, high-volume claims workflows.

Overall Rating8.4/10
Features
9.2/10
Ease of Use
7.1/10
Value
7.8/10
Standout Feature

AI-powered Customer Decision Hub for intelligent, real-time claims routing and decisioning

Pega Claims Management is an enterprise-grade solution built on the Pega Platform, designed to automate the full claims lifecycle from submission and triage to adjudication and payment. It provides real-time tracking, workflow orchestration, and AI-driven insights to enhance efficiency and compliance in insurance claims processing. The software excels in integrating with existing systems for a unified view of claims data across departments.

Pros

  • Powerful AI and robotic process automation for straight-through processing
  • Highly scalable workflows with deep customization via low-code tools
  • Robust compliance, audit trails, and real-time collaboration features

Cons

  • Complex implementation requiring Pega-certified expertise
  • High enterprise-level pricing with long sales cycles
  • Overkill for small-scale claims tracking needs

Best For

Large insurance enterprises needing end-to-end automation and integration for high-volume claims.

Pricing

Custom enterprise subscription pricing; typically starts at $100K+ annually based on users and deployment scale—contact sales.

7
Oracle Insurance Claims logo

Oracle Insurance Claims

enterprise

Robust claims processing engine for personal, commercial, and specialty insurance lines.

Overall Rating8.2/10
Features
9.1/10
Ease of Use
7.3/10
Value
7.6/10
Standout Feature

AI-powered Intelligent Advisor for automated claims decisioning and straight-through processing

Oracle Insurance Claims is an enterprise-grade claims management platform within Oracle's Insurance suite, designed to streamline the entire claims lifecycle from intake and triage to adjudication, payments, and resolution. It offers robust tracking capabilities with real-time visibility, automated workflows, and integration with policy administration systems. Leveraging AI and analytics, it supports fraud detection, compliance, and customizable reporting for insurers handling high claim volumes.

Pros

  • Comprehensive end-to-end claims tracking with AI-driven automation and fraud detection
  • Seamless integration with Oracle's policy and billing systems for unified operations
  • Scalable analytics and reporting for enterprise-level insights and compliance

Cons

  • Steep learning curve and complex implementation requiring significant IT resources
  • High cost prohibitive for mid-sized or smaller insurers
  • Customization often demands specialized Oracle expertise

Best For

Large insurance carriers seeking integrated, scalable claims tracking with advanced AI capabilities.

Pricing

Custom enterprise licensing, typically starting at $500K+ annually based on users and modules, with on-premise or cloud deployment options.

8
SAP Claims Management logo

SAP Claims Management

enterprise

AI-enhanced claims handling integrated with ERP for streamlined insurer operations.

Overall Rating8.1/10
Features
8.7/10
Ease of Use
6.9/10
Value
7.8/10
Standout Feature

Embedded rule engine for automated, configurable claims adjudication and decisioning

SAP Claims Management is an enterprise-grade solution within the SAP for Insurance portfolio, designed to handle the full claims lifecycle from first notice of loss (FNOL) to settlement and subrogation. It offers robust tracking, automation, workflow management, and analytics to streamline claims processing for insurers. Integrated deeply with SAP S/4HANA and other modules, it ensures compliance, fraud detection, and efficient resource allocation across large-scale operations.

Pros

  • Seamless integration with SAP ecosystem for unified data and processes
  • Advanced rule-based automation and AI-driven fraud detection
  • Comprehensive analytics and reporting for claims insights

Cons

  • Steep learning curve and complex configuration
  • High implementation costs and long deployment times
  • Overkill for small to mid-sized insurers

Best For

Large insurance enterprises with existing SAP infrastructure seeking scalable, integrated claims tracking.

Pricing

Custom enterprise licensing; typically starts at $50,000+ annually based on users/modules, requires sales quote.

9
ClaimVantage logo

ClaimVantage

specialized

Specialized workers' compensation claims management with mobile and analytics features.

Overall Rating8.1/10
Features
8.5/10
Ease of Use
7.8/10
Value
7.6/10
Standout Feature

AI-powered claims triage and automation that prioritizes high-risk claims for faster resolution

ClaimVantage is a cloud-based claims management platform tailored for insurance carriers, third-party administrators (TPAs), and self-insured employers, specializing in workers' compensation, liability, property, and auto claims. It provides end-to-end tracking from intake and assignment to resolution, payment, and reporting, with automation to streamline workflows. The software emphasizes collaboration through portals for claimants, adjusters, and vendors, supported by robust analytics and mobile access.

Pros

  • Comprehensive claims lifecycle management with strong automation capabilities
  • Powerful reporting and BI tools for actionable insights
  • Mobile app enables real-time field access for adjusters

Cons

  • Pricing is quote-based and can be high for smaller organizations
  • Steeper learning curve for advanced customization
  • Integrations with some third-party systems are limited

Best For

Mid-sized insurance carriers or TPAs handling high-volume workers' compensation claims who need scalable automation.

Pricing

Custom enterprise pricing via quote; typically starts at $50-100 per user/month depending on modules and volume.

Visit ClaimVantageclaimvantage.com
10
CCC Claims Solutions logo

CCC Claims Solutions

specialized

AI-powered platform accelerating auto physical damage claims adjudication.

Overall Rating7.8/10
Features
8.5/10
Ease of Use
7.0/10
Value
7.2/10
Standout Feature

CCC's industry-leading database of over 1 billion parts prices and repair data for unmatched accuracy in claims estimating

CCC Claims Solutions offers a robust platform tailored for insurance claims management, with a strong focus on automotive collision claims tracking. It provides end-to-end workflow automation, real-time claim status updates, and seamless integration with insurers, repairers, and parts suppliers. The software leverages a massive proprietary database for accurate estimating, parts pricing, and repair cycle time predictions, helping streamline the claims process from intake to settlement.

Pros

  • Extensive integrations with major insurers and repair networks
  • Comprehensive analytics and reporting with AI-driven insights
  • Large proprietary database for precise parts pricing and VIN decoding

Cons

  • Steep learning curve for new users due to feature depth
  • Enterprise-level pricing may not suit small shops
  • Limited flexibility for non-auto claims tracking

Best For

Mid-to-large insurance carriers and collision repair shops handling high-volume auto claims.

Pricing

Custom enterprise pricing via quote, typically subscription-based starting around $100-300 per user/month with volume discounts.

Conclusion

This curated selection of top claims tracking software underscores the industry's shift toward efficiency and innovation, with Guidewire ClaimCenter leading as the top choice for its robust, end-to-end lifecycle management. Duck Creek Claims and EIS Claims are strong alternatives, offering cloud-native automation and flexible multi-line support, respectively, to suit varied operational needs. Together, these tools showcase how technology is redefining claims processing, prioritizing accuracy and speed.

Guidewire ClaimCenter logo
Our Top Pick
Guidewire ClaimCenter

Unlock streamlined claims operations by exploring Guidewire ClaimCenter—your key to mastering the full lifecycle with ease and precision.