Quick Overview
- 1#1: HubSpot CRM - Free CRM platform offering sales, marketing, and service tools with unlimited users and robust contact management.
- 2#2: Zoho CRM - Affordable CRM with free plan for up to 3 users, AI-powered automation, and multichannel support for small businesses.
- 3#3: Bitrix24 - Free all-in-one platform with CRM, tasks, and collaboration tools for unlimited users in small teams.
- 4#4: Freshsales - AI-driven CRM with free plan including sales tracking, email integration, and visual pipelines.
- 5#5: Agile CRM - Free CRM for up to 10 users with marketing automation, telephony, and appointment scheduling.
- 6#6: Bigin by Zoho CRM - Pipeline-centric CRM starting at $9/user/month designed for small businesses with simple contact and deal management.
- 7#7: EngageBay - Free all-in-one CRM with marketing, sales, and service features for startups and SMBs.
- 8#8: Capsule CRM - Simple CRM with free plan for 2 users and affordable plans offering contact management and task tracking.
- 9#9: Less Annoying CRM - Straightforward CRM at $15/user/month with contact history, notes, and calendar without unnecessary features.
- 10#10: Streak - Gmail-based CRM extension with pipelines, boxes, and collaboration starting at low cost for email-heavy users.
We evaluated these tools based on essential features, quality, user-friendliness, and exceptional value, ensuring they deliver reliable performance without overburdening budgets, making them ideal for businesses prioritizing both effectiveness and affordability.
Comparison Table
Affordable CRM software can drive efficiency, and our comparison table breaks down key tools like HubSpot CRM, Zoho CRM, Bitrix24, Freshsales, and Agile CRM, helping readers understand features, pricing, and suitability for their business needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | HubSpot CRM Free CRM platform offering sales, marketing, and service tools with unlimited users and robust contact management. | enterprise | 9.5/10 | 9.2/10 | 9.6/10 | 10/10 |
| 2 | Zoho CRM Affordable CRM with free plan for up to 3 users, AI-powered automation, and multichannel support for small businesses. | enterprise | 9.1/10 | 9.2/10 | 8.7/10 | 9.6/10 |
| 3 | Bitrix24 Free all-in-one platform with CRM, tasks, and collaboration tools for unlimited users in small teams. | enterprise | 8.1/10 | 9.2/10 | 6.7/10 | 9.4/10 |
| 4 | Freshsales AI-driven CRM with free plan including sales tracking, email integration, and visual pipelines. | enterprise | 8.4/10 | 8.2/10 | 9.1/10 | 9.3/10 |
| 5 | Agile CRM Free CRM for up to 10 users with marketing automation, telephony, and appointment scheduling. | enterprise | 8.2/10 | 8.0/10 | 8.5/10 | 9.2/10 |
| 6 | Bigin by Zoho CRM Pipeline-centric CRM starting at $9/user/month designed for small businesses with simple contact and deal management. | enterprise | 8.2/10 | 7.8/10 | 9.1/10 | 9.4/10 |
| 7 | EngageBay Free all-in-one CRM with marketing, sales, and service features for startups and SMBs. | enterprise | 8.2/10 | 8.4/10 | 8.6/10 | 9.3/10 |
| 8 | Capsule CRM Simple CRM with free plan for 2 users and affordable plans offering contact management and task tracking. | enterprise | 8.2/10 | 7.8/10 | 9.4/10 | 9.1/10 |
| 9 | Less Annoying CRM Straightforward CRM at $15/user/month with contact history, notes, and calendar without unnecessary features. | enterprise | 8.4/10 | 7.6/10 | 9.6/10 | 9.5/10 |
| 10 | Streak Gmail-based CRM extension with pipelines, boxes, and collaboration starting at low cost for email-heavy users. | enterprise | 7.8/10 | 7.2/10 | 9.2/10 | 9.5/10 |
Free CRM platform offering sales, marketing, and service tools with unlimited users and robust contact management.
Affordable CRM with free plan for up to 3 users, AI-powered automation, and multichannel support for small businesses.
Free all-in-one platform with CRM, tasks, and collaboration tools for unlimited users in small teams.
AI-driven CRM with free plan including sales tracking, email integration, and visual pipelines.
Free CRM for up to 10 users with marketing automation, telephony, and appointment scheduling.
Pipeline-centric CRM starting at $9/user/month designed for small businesses with simple contact and deal management.
Free all-in-one CRM with marketing, sales, and service features for startups and SMBs.
Simple CRM with free plan for 2 users and affordable plans offering contact management and task tracking.
Straightforward CRM at $15/user/month with contact history, notes, and calendar without unnecessary features.
Gmail-based CRM extension with pipelines, boxes, and collaboration starting at low cost for email-heavy users.
HubSpot CRM
enterpriseFree CRM platform offering sales, marketing, and service tools with unlimited users and robust contact management.
Generous free tier with unlimited users, 1 million contacts, and built-in sales tools like deal pipelines and email sequences
HubSpot CRM is a robust, completely free customer relationship management platform designed for small businesses and growing teams to manage contacts, track sales pipelines, and nurture leads. It includes essential tools like email tracking, task management, meeting scheduling, forms, and live chat, all accessible without any cost for unlimited users and up to 1 million contacts. The platform seamlessly integrates with HubSpot's broader ecosystem for marketing and service automation as needs expand.
Pros
- Completely free core CRM with unlimited users and generous contact limits
- Intuitive interface with drag-and-drop pipeline customization
- Seamless integration with email, calendars, and HubSpot's marketing tools
Cons
- Advanced automation and reporting locked behind paid upgrades
- Can become expensive when scaling to premium add-ons
- Steeper learning curve for non-CRM users exploring the full HubSpot suite
Best For
Small businesses, startups, and sales teams seeking a powerful, no-cost CRM to manage leads and pipelines without upfront investment.
Pricing
Free forever for core CRM features; paid hubs (Sales, Marketing, Service) start at $20/user/month.
Zoho CRM
enterpriseAffordable CRM with free plan for up to 3 users, AI-powered automation, and multichannel support for small businesses.
Zia AI assistant for predictive sales insights and automated lead scoring
Zoho CRM is a cloud-based customer relationship management platform that helps businesses manage leads, sales pipelines, customer interactions, and marketing campaigns efficiently. It provides automation tools, analytics, and AI-driven insights to streamline operations across sales, marketing, and support teams. With seamless integrations and mobile accessibility, it's scalable for small to growing businesses seeking cost-effective solutions.
Pros
- Highly affordable with a robust free plan and low-cost upgrades
- Extensive feature set including AI automation and 500+ integrations
- Customizable workflows and strong mobile app for on-the-go access
Cons
- Advanced AI and analytics locked behind higher tiers
- Steeper learning curve for complex customizations
- Customer support slower on free and basic plans
Best For
Small businesses and startups needing a feature-packed CRM on a tight budget.
Pricing
Free forever plan for up to 3 users; paid plans start at $14/user/month (billed annually) for Standard, up to $52/user/month for Ultimate.
Bitrix24
enterpriseFree all-in-one platform with CRM, tasks, and collaboration tools for unlimited users in small teams.
Unlimited users on the free plan combined with built-in telephony and omnichannel communication
Bitrix24 is an all-in-one online workspace platform that integrates CRM, task management, team collaboration, telephony, HR tools, and website building into a single solution. It caters to businesses of all sizes with a robust free plan for unlimited users and scalable paid options. The platform emphasizes automation, workflows, and communication to streamline operations without needing multiple apps.
Pros
- Generous free plan with unlimited users and core CRM features
- Extensive feature set including automation, telephony, and project management
- Strong customization and integration options for growing teams
Cons
- Steep learning curve due to feature overload and cluttered interface
- Some key advanced features require higher-tier paid plans
- Customer support can be slow for free users
Best For
Small to medium-sized businesses seeking a budget-friendly, all-in-one CRM alternative to piecing together multiple tools.
Pricing
Free plan for unlimited users; paid cloud plans start at $49/month for 5 users (Basic), $99/month for 50 users (Standard), with self-hosted options from $1,490 one-time.
Freshsales
enterpriseAI-driven CRM with free plan including sales tracking, email integration, and visual pipelines.
Freddy AI assistant for intelligent lead prioritization and deal insights
Freshsales is a user-friendly sales CRM from Freshworks that helps businesses manage leads, track deals, and automate sales processes through visual pipelines and integrated communication tools. It includes built-in email, phone, and AI-powered insights via Freddy AI to prioritize leads and predict outcomes. As an affordable option, it caters to small teams needing core CRM functionality without complexity.
Pros
- Affordable pricing with a robust free plan for small teams
- Intuitive interface with drag-and-drop pipeline customization
- Built-in Freddy AI for lead scoring and sales forecasting
Cons
- Advanced reporting and automation limited to higher tiers
- Customization options less flexible than enterprise CRMs
- Integration library solid but not as extensive as top competitors
Best For
Small to mid-sized sales teams seeking a budget-friendly CRM with essential tools and minimal setup.
Pricing
Free for up to 3 users; paid plans start at $9/user/month (billed annually) for Growth, $39 for Pro, and $69 for Enterprise.
Agile CRM
enterpriseFree CRM for up to 10 users with marketing automation, telephony, and appointment scheduling.
Integrated VoIP telephony with call recording and click-to-call functionality
Agile CRM is an all-in-one platform tailored for small businesses, integrating sales automation, marketing tools, and customer service features. It offers contact management, email/SMS campaigns, deal tracking, built-in telephony, and appointment scheduling in a single dashboard. Designed for affordability, it helps teams streamline customer interactions without needing multiple tools.
Pros
- Generous free plan for up to 10 users
- All-in-one functionality covering sales, marketing, and service
- Built-in telephony and appointment booking
Cons
- Basic reporting and analytics compared to premium CRMs
- Limited advanced customization options
- Customer support response times can vary
Best For
Small businesses and startups needing an affordable, feature-packed CRM without complex setup.
Pricing
Free for up to 10 users; paid plans start at $8.99/user/month (billed annually), up to $49.99/user/month for Enterprise.
Bigin by Zoho CRM
enterprisePipeline-centric CRM starting at $9/user/month designed for small businesses with simple contact and deal management.
Visual sales pipelines with one-click actions for rapid deal progression
Bigin by Zoho CRM is a lightweight, pipeline-focused CRM designed for small businesses, freelancers, and sales teams needing simple contact and deal management without enterprise complexity. It enables users to visualize sales pipelines, track tasks, calls, and emails, and automate basic workflows. As part of the Zoho ecosystem, it offers seamless integrations and mobile accessibility at a budget-friendly price.
Pros
- Generous free plan supporting up to 500 records
- Intuitive drag-and-drop pipeline management
- Strong mobile app and Zoho ecosystem integrations
Cons
- Limited advanced automation and reporting
- Fewer third-party integrations outside Zoho
- Customization options are basic for complex needs
Best For
Solopreneurs, freelancers, and small sales teams looking for an affordable, easy-to-use CRM focused on pipeline tracking.
Pricing
Free plan for up to 500 records; Express at $9/user/month, Premier at $15/user/month (billed annually).
EngageBay
enterpriseFree all-in-one CRM with marketing, sales, and service features for startups and SMBs.
Comprehensive all-in-one platform offering CRM, marketing automation, and service desk tools at a fraction of HubSpot's cost
EngageBay is an all-in-one CRM platform designed for small businesses, combining sales automation, marketing tools, and customer service features into a single affordable dashboard. It provides contact management, email campaigns, landing pages, SMS marketing, live chat, and a helpdesk system to streamline operations. With a free forever plan and low-cost upgrades, it's positioned as a budget-friendly HubSpot alternative for growing teams.
Pros
- Extremely affordable with a robust free plan and low starting prices
- All-in-one suite reduces need for multiple tools
- User-friendly interface with solid automation for marketing and sales
Cons
- Advanced reporting and analytics are limited on lower tiers
- Some features feel basic compared to premium competitors
- Customer support response times can be slower on free/basic plans
Best For
Small businesses and startups needing an affordable, integrated CRM for sales, marketing, and support without enterprise-level complexity.
Pricing
Free plan available; paid plans start at $12.74/user/month (billed annually) for Basic, up to $97.69 for Pro.
Capsule CRM
enterpriseSimple CRM with free plan for 2 users and affordable plans offering contact management and task tracking.
Drag-and-drop visual sales pipeline for effortless deal tracking
Capsule CRM is a simple, cloud-based customer relationship management tool designed for small businesses to organize contacts, track sales pipelines, and manage tasks efficiently. It features a clean interface with drag-and-drop functionality for deals, two-way email integration, and a robust mobile app for on-the-go access. While it lacks advanced automation, it's praised for its no-frills approach that prioritizes ease over complexity.
Pros
- Highly intuitive interface with minimal learning curve
- Affordable pricing including a generous free plan
- Excellent mobile app and email syncing
Cons
- Limited advanced reporting and automation tools
- Fewer third-party integrations than competitors
- Scalability issues for larger teams
Best For
Small businesses and solopreneurs needing a straightforward, budget-friendly CRM without overwhelming features.
Pricing
Free plan for up to 250 contacts and 2 users; Professional at $18/user/month (annual); Teams at $36/user/month.
Less Annoying CRM
enterpriseStraightforward CRM at $15/user/month with contact history, notes, and calendar without unnecessary features.
Guaranteed live phone support from a real person, every time you call during business hours
Less Annoying CRM is a simple, no-frills customer relationship management platform tailored for small businesses and solopreneurs who want essential tools without complexity. It provides contact management, customizable sales pipelines, task and calendar tracking, email integration, calling, texting, and basic reporting. The software prioritizes speed, ease of use, and responsive support to help users get started quickly and stay organized.
Pros
- Incredibly intuitive interface with no learning curve
- Flat, affordable pricing with all features included
- Outstanding phone and email customer support
Cons
- Lacks advanced automation and marketing tools
- Basic reporting and analytics capabilities
- Limited native integrations beyond Zapier
Best For
Small businesses, solopreneurs, and non-technical teams needing a straightforward CRM for basic contact and pipeline management.
Pricing
$15 per user per month (billed annually) or $19 monthly, unlimited contacts and storage, 14-day free trial, no contracts.
Streak
enterpriseGmail-based CRM extension with pipelines, boxes, and collaboration starting at low cost for email-heavy users.
Native Gmail pipeline embedding that turns email threads into visual deal trackers
Streak is a lightweight CRM tool that integrates directly into Gmail, transforming your inbox into a customizable sales pipeline without requiring a separate app. It leverages Gmail labels, threads, and spreadsheets to manage contacts, deals, tasks, and team collaboration seamlessly. Perfect for users who live in their email and need basic CRM functionality on a budget.
Pros
- Seamless Gmail integration with no app-switching required
- Free plan with solid core features for solo users
- Quick setup and highly intuitive for email-heavy workflows
Cons
- Limited advanced reporting and automation compared to full CRMs
- Gmail-only ecosystem limits flexibility for other email providers
- Scalability issues for large teams with complex needs
Best For
Solo entrepreneurs and small teams who handle customer relationships primarily through Gmail and prioritize affordability and simplicity.
Pricing
Free plan for basics; Pro plans start at $15/user/month (billed annually) for advanced features.
Conclusion
The top 10 cheap CRM tools offer accessible solutions, with HubSpot CRM leading as the top choice—featuring a free, unlimited-user platform that integrates sales, marketing, and service tools seamlessly. While HubSpot stands out, Zoho CRM and Bitrix24 are strong alternatives: Zoho excels with AI-driven automation and multichannel support for small businesses, and Bitrix24 impresses with its all-in-one, unlimited-user design for collaborative workflows. The best pick depends on specific needs, but all deliver value at an affordable price.
Don’t miss the chance to streamline operations—start with HubSpot CRM today to experience its free, robust tools, or explore Zoho or Bitrix24 if their unique strengths better match your workflow, ensuring you find a cost-effective solution that works for you.
Tools Reviewed
All tools were independently evaluated for this comparison