Quick Overview
- 1#1: RepairDesk - Comprehensive POS and management software tailored for cell phone repair shops with inventory tracking, repair ticketing, and customer CRM.
- 2#2: RepairShopr - All-in-one platform for repair shops offering ticketing, invoicing, inventory management, and customer portals ideal for cell phone repairs.
- 3#3: MyGadgetRepairs - Specialized software for mobile phone and gadget repair businesses handling diagnostics, parts inventory, and repair workflows.
- 4#4: RepairQ - Enterprise-grade repair shop management system with multi-location support, POS, and parts ordering for cell phone repair chains.
- 5#5: Orderry - Workshop management tool with repair scheduling, inventory control, and CRM features suited for cell phone repair operations.
- 6#6: Swivel - Repair shop software providing job tracking, customer management, and invoicing optimized for electronics and cell phone repairs.
- 7#7: Shopmonkey - Modern repair shop platform with digital inspections, payments, and inventory management adaptable for cell phone services.
- 8#8: Shop-Ware - Cloud-based repair management software featuring workflow automation, reporting, and POS for repair shops including cell phones.
- 9#9: Lightspeed Workshop - Workshop management solution with repair orders, parts integration, and scheduling for service-oriented repair businesses.
- 10#10: Horizons - POS and repair shop software offering inventory, ticketing, and accounting tools for cell phone and electronics repair shops.
These tools were chosen based on feature relevance (ticketing, inventory, CRM), usability, and long-term value, ensuring they deliver robust support for diverse cell phone repair workflows.
Comparison Table
Explore the top cell phone repair shop software options—including RepairDesk, RepairShopr, MyGadgetRepairs, RepairQ, Orderry, and more—in this comparison table, designed to help you identify tools that streamline operations, manage inventory, and enhance customer tracking.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | RepairDesk Comprehensive POS and management software tailored for cell phone repair shops with inventory tracking, repair ticketing, and customer CRM. | specialized | 9.4/10 | 9.6/10 | 8.9/10 | 9.2/10 |
| 2 | RepairShopr All-in-one platform for repair shops offering ticketing, invoicing, inventory management, and customer portals ideal for cell phone repairs. | specialized | 9.1/10 | 9.4/10 | 8.3/10 | 8.7/10 |
| 3 | MyGadgetRepairs Specialized software for mobile phone and gadget repair businesses handling diagnostics, parts inventory, and repair workflows. | specialized | 8.7/10 | 8.8/10 | 8.5/10 | 8.4/10 |
| 4 | RepairQ Enterprise-grade repair shop management system with multi-location support, POS, and parts ordering for cell phone repair chains. | enterprise | 8.2/10 | 8.7/10 | 8.0/10 | 7.6/10 |
| 5 | Orderry Workshop management tool with repair scheduling, inventory control, and CRM features suited for cell phone repair operations. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 8.0/10 |
| 6 | Swivel Repair shop software providing job tracking, customer management, and invoicing optimized for electronics and cell phone repairs. | specialized | 8.2/10 | 8.5/10 | 7.9/10 | 7.8/10 |
| 7 | Shopmonkey Modern repair shop platform with digital inspections, payments, and inventory management adaptable for cell phone services. | specialized | 7.1/10 | 6.8/10 | 8.4/10 | 6.9/10 |
| 8 | Shop-Ware Cloud-based repair management software featuring workflow automation, reporting, and POS for repair shops including cell phones. | specialized | 6.2/10 | 5.8/10 | 7.4/10 | 5.9/10 |
| 9 | Lightspeed Workshop Workshop management solution with repair orders, parts integration, and scheduling for service-oriented repair businesses. | enterprise | 8.2/10 | 9.0/10 | 7.8/10 | 7.5/10 |
| 10 | Horizons POS and repair shop software offering inventory, ticketing, and accounting tools for cell phone and electronics repair shops. | specialized | 7.2/10 | 7.8/10 | 6.5/10 | 6.9/10 |
Comprehensive POS and management software tailored for cell phone repair shops with inventory tracking, repair ticketing, and customer CRM.
All-in-one platform for repair shops offering ticketing, invoicing, inventory management, and customer portals ideal for cell phone repairs.
Specialized software for mobile phone and gadget repair businesses handling diagnostics, parts inventory, and repair workflows.
Enterprise-grade repair shop management system with multi-location support, POS, and parts ordering for cell phone repair chains.
Workshop management tool with repair scheduling, inventory control, and CRM features suited for cell phone repair operations.
Repair shop software providing job tracking, customer management, and invoicing optimized for electronics and cell phone repairs.
Modern repair shop platform with digital inspections, payments, and inventory management adaptable for cell phone services.
Cloud-based repair management software featuring workflow automation, reporting, and POS for repair shops including cell phones.
Workshop management solution with repair orders, parts integration, and scheduling for service-oriented repair businesses.
POS and repair shop software offering inventory, ticketing, and accounting tools for cell phone and electronics repair shops.
RepairDesk
specializedComprehensive POS and management software tailored for cell phone repair shops with inventory tracking, repair ticketing, and customer CRM.
Repair Widget for embedding on websites, allowing customers to submit diagnostics and repair requests online
RepairDesk is a cloud-based POS and management software tailored for cell phone repair shops and service centers. It handles everything from repair ticket creation and diagnostics to inventory tracking, invoicing, and customer management. With multi-location support, mobile apps, and integrations like QuickBooks, it enables efficient operations and scalability for repair businesses.
Pros
- Comprehensive repair ticketing and diagnostics tools
- Robust inventory management with barcode support
- Multi-store capabilities and seamless POS integration
Cons
- Higher-tier plans can be costly for solo operators
- Steeper learning curve for advanced customizations
- Occasional glitches reported in mobile app syncing
Best For
Growing cell phone repair shops with multiple locations needing an all-in-one solution for repairs, sales, and inventory.
Pricing
Free Solo plan (1 user); Standard from $99/month (5 users), Pro $199/month (10 users), Enterprise custom.
RepairShopr
specializedAll-in-one platform for repair shops offering ticketing, invoicing, inventory management, and customer portals ideal for cell phone repairs.
Asset management with detailed device tracking (IMEI/serial, repair history, warranty) and automated notifications
RepairShopr is an all-in-one business management platform tailored for repair shops, including cell phone repair businesses, offering ticketing for repair jobs, inventory tracking for parts and devices, POS for sales, and customer management. It streamlines operations from device intake and diagnostics to repair completion, invoicing, and follow-up support with features like asset tracking by serial/IMEI numbers and repair history logs. The software also includes scheduling, reporting, and integrations with payment gateways and accounting tools like QuickBooks.
Pros
- Robust ticketing system with customizable statuses, photos, and parts usage for efficient repair workflows
- Advanced asset and inventory management ideal for tracking phones by IMEI/serial numbers
- Strong integrations with POS, payments (Stripe, Square), and accounting software
Cons
- Steep learning curve for full feature utilization
- Pricing escalates quickly with additional users and advanced plans
- Mobile app lacks some desktop functionalities
Best For
Growing cell phone repair shops needing comprehensive repair tracking, inventory control, and customer management in one platform.
Pricing
Starts at $59.99/month (Starter, 1 user), $89.99/month (Plus), $179.99/month (Pro); additional users $24.99/month each, with 14-day free trial.
MyGadgetRepairs
specializedSpecialized software for mobile phone and gadget repair businesses handling diagnostics, parts inventory, and repair workflows.
Visual drag-and-drop job board for intuitive repair status management
MyGadgetRepairs is a cloud-based software solution designed specifically for gadget repair shops, including cell phone repairs, offering tools for managing repair jobs, inventory, customers, and invoicing. It features a visual job board for tracking repair statuses, automated notifications, and multi-location support to streamline operations. The platform also includes a mobile app for technicians and managers to access data on the go, making it suitable for busy repair environments.
Pros
- Comprehensive repair workflow with visual job boards and status tracking
- Strong inventory management with picklists and supplier integration
- Mobile app for real-time access and technician updates
Cons
- Limited third-party integrations compared to competitors
- Higher pricing tiers may not suit very small shops
- Occasional reports of slower load times during peak usage
Best For
Medium-sized cell phone repair shops needing robust multi-location and mobile management tools.
Pricing
Starts at $49/month (Basic), $99/month (Pro), $199+/month (Enterprise); 14-day free trial available.
RepairQ
enterpriseEnterprise-grade repair shop management system with multi-location support, POS, and parts ordering for cell phone repair chains.
VendorConnect portal for direct, automated parts ordering from integrated suppliers
RepairQ is a cloud-based management platform tailored for cell phone and electronics repair shops, offering end-to-end workflow automation from repair intake to completion. It includes repair ticket management, inventory control with parts matrix, POS integration, customer CRM, scheduling, and detailed reporting. The software supports multi-location operations and mobile access for technicians, making it suitable for streamlining daily repair shop operations.
Pros
- Comprehensive repair ticket system with stage-based workflows
- Integrated inventory and POS for seamless operations
- Strong multi-location support and mobile app for techs
Cons
- Pricing can be steep for single-location small shops
- Some features locked behind higher tiers
- Customer support response times vary
Best For
Mid-sized or multi-location cell phone repair shops seeking scalable, all-in-one management software.
Pricing
Starts at $89/month per location (Starter plan), $149/month (Pro), with custom Enterprise pricing; annual billing discounts available.
Orderry
specializedWorkshop management tool with repair scheduling, inventory control, and CRM features suited for cell phone repair operations.
Visual Kanban board for real-time repair order tracking and workflow automation
Orderry is a cloud-based management platform tailored for repair shops, including cell phone repair businesses, offering tools for order tracking, inventory management, CRM, and invoicing. It enables efficient workflow automation from device intake to repair completion and customer delivery, with features like technician scheduling and real-time reporting. The software supports multi-location operations and includes a mobile app for on-the-go access.
Pros
- Comprehensive order management with Kanban boards and custom statuses
- Robust inventory tracking including serial numbers and low-stock alerts
- Customer portal for self-service updates and payments
Cons
- Limited integrations with popular accounting software
- Steeper learning curve for advanced customization
- Mobile app lacks some desktop features
Best For
Medium-sized cell phone repair shops needing an all-in-one solution for order, inventory, and customer management.
Pricing
Starts at $29/month for Standard plan (up to 3 users), with Advanced at $49/month and Enterprise custom pricing.
Swivel
specializedRepair shop software providing job tracking, customer management, and invoicing optimized for electronics and cell phone repairs.
Visual repair ticketing with real-time status updates accessible via customer portal
Swivel is a cloud-based software solution designed specifically for cell phone and electronics repair shops, offering repair ticketing, inventory management, POS integration, and customer relationship tools. It enables shops to track repairs from intake to completion, manage stock levels in real-time, and generate detailed reports for business insights. With support for multi-location operations, it's built to scale with growing repair businesses.
Pros
- Comprehensive repair workflow automation
- Strong inventory and POS integration
- Multi-location management capabilities
Cons
- Limited advanced third-party integrations
- Steeper learning curve for new users
- Customer support response times can vary
Best For
Small to mid-sized cell phone repair shops with multiple locations seeking scalable repair and inventory management.
Pricing
Starts at $99/month for single location (Basic plan); Pro ($199/month) and Enterprise (custom) add advanced features and users.
Shopmonkey
specializedModern repair shop platform with digital inspections, payments, and inventory management adaptable for cell phone services.
All-in-one digital workflow that combines scheduling, repair tracking, and invoicing in a single, real-time dashboard
Shopmonkey is a cloud-based shop management platform originally designed for auto repair shops but adaptable for service businesses like cell phone repair shops. It streamlines operations with features for appointment scheduling, repair orders, inventory management, invoicing, and customer portals. While it offers a modern interface and mobile accessibility, its automotive-focused tools like VIN decoding and vehicle inspections are less relevant for phone repairs.
Pros
- Modern, intuitive dashboard and mobile app for on-the-go management
- Integrated POS, payments, and inventory tracking
- Strong customer communication tools like automated texts and emails
Cons
- Automotive-specific features (e.g., VIN lookups, inspections) underutilized for phone repairs
- Lacks specialized tools like IMEI tracking or phone diagnostics
- Pricing can be steep for small single-shop operations
Best For
Growing cell phone repair shops needing robust general management without deep phone-specific integrations.
Pricing
Starts at $159/month (Starter plan) up to $500+/month for enterprise tiers, billed annually with custom quotes available.
Shop-Ware
specializedCloud-based repair management software featuring workflow automation, reporting, and POS for repair shops including cell phones.
Digital inspections with embedded photos, videos, and notes for detailed repair documentation
Shop-Ware is a cloud-based shop management software primarily designed for automotive repair businesses, providing tools for repair orders, scheduling, inventory management, digital inspections, and customer communications. While adaptable for cell phone repair shops through its general workflow capabilities like invoicing and POS, it lacks specialized features for mobile devices such as IMEI tracking, device diagnostics, or integration with phone parts suppliers. It emphasizes a digital-first approach with mobile apps for techs and customers, but its automotive focus limits its optimization for electronics repair.
Pros
- Robust digital inspection tools with photos/videos adaptable for device repairs
- Streamlined repair order and scheduling workflows
- Strong customer portal and communication features
Cons
- Not tailored for cell phone repairs; no IMEI/serial tracking or diagnostics
- Pricing scales quickly and may be high for small phone shops
- Limited integrations with phone-specific inventory or suppliers
Best For
Small to mid-sized repair shops handling mixed services beyond just cell phones and willing to adapt automotive software.
Pricing
Starts at ~$199/month for small shops (up to 5 techs), tiers up to $500+/month based on technicians and features; custom quotes available.
Lightspeed Workshop
enterpriseWorkshop management solution with repair orders, parts integration, and scheduling for service-oriented repair businesses.
Integrated repair workflow with POS, allowing one-click job-to-sale transitions and real-time inventory syncing
Lightspeed Workshop is a cloud-based management platform tailored for repair shops, including cell phone repair businesses, offering tools for repair ticketing, parts inventory, and customer relationship management. It integrates seamlessly with Lightspeed Retail POS for handling sales alongside services, enabling efficient workflow from intake to completion. The software supports technician scheduling, real-time tracking, and detailed reporting to optimize operations in fast-paced repair environments.
Pros
- Comprehensive repair ticketing and job tracking
- Seamless POS integration for retail and service
- Robust inventory management for parts and stock
Cons
- Higher pricing may not suit small shops
- Steeper learning curve for advanced features
- Limited free trial or basic plan options
Best For
Mid-sized cell phone repair shops needing integrated POS and repair management for scaling operations.
Pricing
Starts at $129/month per location, with tiered plans up to custom enterprise pricing based on users and features.
Horizons
specializedPOS and repair shop software offering inventory, ticketing, and accounting tools for cell phone and electronics repair shops.
Detailed repair ticket history and automated customer status notifications via email/SMS
Horizons RepairCenter is a Windows-based management software tailored for repair shops, including cell phone repair businesses, offering tools for point-of-sale, inventory tracking, repair ticketing, and customer management. It streamlines workflows from job intake and diagnostics to invoicing and warranty tracking. The platform supports multi-location operations and integrates with accounting software like QuickBooks.
Pros
- Comprehensive repair tracking with status updates and customer notifications
- Strong inventory management for parts and serial numbers
- Seamless QuickBooks integration for accounting
Cons
- Primarily desktop-based with limited mobile accessibility
- Steep learning curve for new users due to modular interface
- Pricing scales quickly with add-on modules and users
Best For
Established small to medium cell phone repair shops needing robust backend management without heavy reliance on mobile apps.
Pricing
Subscription starts at $129/month for single-user basic plan; scales to $300+/month with modules, users, and multi-location support.
Conclusion
Evaluating the top 10 cell phone repair shop software reveals RepairDesk as the clear winner, boasting a comprehensive blend of POS, inventory, and CRM tools to streamline operations. RepairShopr and MyGadgetRepairs stand out as strong alternatives, with RepairShopr offering all-in-one functionality and MyGadgetRepairs specializing in diagnostics and repair workflows, catering to diverse business needs. These tools collectively showcase the best in software designed to enhance efficiency and customer management for cell phone repair businesses.
Take the next step in optimizing your repair shop—discover why RepairDesk is the top choice and start reaping its benefits today.
Tools Reviewed
All tools were independently evaluated for this comparison