Quick Overview
- 1#1: CSG Singleview - Real-time convergent billing and customer management platform designed for cable, telecom, and media service providers.
- 2#2: Amdocs Billing - Unified digital monetization and billing solution supporting complex cable TV, broadband, and converged services.
- 3#3: Oracle Communications BRM - Scalable convergent billing and revenue management system for cable operators handling usage, subscriptions, and bundles.
- 4#4: Netcracker Revenue Management - Comprehensive OSS/BSS billing suite optimized for cable and telecom providers with advanced pricing and invoicing.
- 5#5: Comarch BSS - Modular billing and revenue management platform tailored for cable and digital service providers.
- 6#6: Ericsson Charging System - High-performance real-time charging and billing engine for converged cable and telecom services.
- 7#7: SAP Convergent Charging - Real-time charging, billing, and invoicing solution integrated with ERP for cable and utility providers.
- 8#8: Salesforce Billing - Cloud-based subscription billing and revenue recognition tool with CRM integration for media and cable services.
- 9#9: Zuora - Subscription management and billing platform supporting recurring revenue for cable and streaming services.
- 10#10: Aria Systems - Enterprise-grade monetization platform for complex cable billing, bundles, and usage-based pricing.
Tools were selected based on their ability to address cable-specific needs, including scalable convergent billing, seamless integration with operational systems, and a balance of robust features and user-friendly design, with a focus on value for providers of all sizes.
Comparison Table
Choosing the right cable billing software is vital for operational efficiency and customer experience. This comparison table details key features, strengths, and considerations of leading tools including CSG Singleview, Amdocs Billing, Oracle Communications BRM, Netcracker Revenue Management, Comarch BSS, and others, enabling readers to find the optimal solution for their needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | CSG Singleview Real-time convergent billing and customer management platform designed for cable, telecom, and media service providers. | enterprise | 9.7/10 | 9.8/10 | 8.4/10 | 9.3/10 |
| 2 | Amdocs Billing Unified digital monetization and billing solution supporting complex cable TV, broadband, and converged services. | enterprise | 9.1/10 | 9.5/10 | 7.8/10 | 8.7/10 |
| 3 | Oracle Communications BRM Scalable convergent billing and revenue management system for cable operators handling usage, subscriptions, and bundles. | enterprise | 8.6/10 | 9.4/10 | 6.8/10 | 8.0/10 |
| 4 | Netcracker Revenue Management Comprehensive OSS/BSS billing suite optimized for cable and telecom providers with advanced pricing and invoicing. | enterprise | 8.3/10 | 9.1/10 | 7.2/10 | 8.0/10 |
| 5 | Comarch BSS Modular billing and revenue management platform tailored for cable and digital service providers. | enterprise | 8.2/10 | 9.1/10 | 6.8/10 | 7.6/10 |
| 6 | Ericsson Charging System High-performance real-time charging and billing engine for converged cable and telecom services. | enterprise | 7.2/10 | 8.0/10 | 6.5/10 | 6.8/10 |
| 7 | SAP Convergent Charging Real-time charging, billing, and invoicing solution integrated with ERP for cable and utility providers. | enterprise | 8.1/10 | 9.2/10 | 6.4/10 | 7.3/10 |
| 8 | Salesforce Billing Cloud-based subscription billing and revenue recognition tool with CRM integration for media and cable services. | enterprise | 7.8/10 | 9.2/10 | 6.5/10 | 7.0/10 |
| 9 | Zuora Subscription management and billing platform supporting recurring revenue for cable and streaming services. | enterprise | 7.6/10 | 8.4/10 | 6.8/10 | 7.0/10 |
| 10 | Aria Systems Enterprise-grade monetization platform for complex cable billing, bundles, and usage-based pricing. | enterprise | 7.6/10 | 8.4/10 | 6.9/10 | 7.2/10 |
Real-time convergent billing and customer management platform designed for cable, telecom, and media service providers.
Unified digital monetization and billing solution supporting complex cable TV, broadband, and converged services.
Scalable convergent billing and revenue management system for cable operators handling usage, subscriptions, and bundles.
Comprehensive OSS/BSS billing suite optimized for cable and telecom providers with advanced pricing and invoicing.
Modular billing and revenue management platform tailored for cable and digital service providers.
High-performance real-time charging and billing engine for converged cable and telecom services.
Real-time charging, billing, and invoicing solution integrated with ERP for cable and utility providers.
Cloud-based subscription billing and revenue recognition tool with CRM integration for media and cable services.
Subscription management and billing platform supporting recurring revenue for cable and streaming services.
Enterprise-grade monetization platform for complex cable billing, bundles, and usage-based pricing.
CSG Singleview
enterpriseReal-time convergent billing and customer management platform designed for cable, telecom, and media service providers.
Real-time single-view billing engine that processes voice, video, data, and content in a unified, low-latency platform
CSG Singleview is a market-leading convergent billing and customer care platform tailored for cable, telecom, and media service providers. It delivers real-time rating, charging, billing, and provisioning across multi-play services like video, broadband, and voice. The solution supports high-volume transactions, complex product catalogs, and unified customer views to enhance revenue management and operational efficiency.
Pros
- Exceptional scalability for millions of subscribers and high-volume transactions
- Real-time convergent billing supporting multi-service bundles
- Robust integration with OSS/BSS systems and advanced analytics
Cons
- Steep implementation timeline due to customization needs
- High initial setup and licensing costs
- Complex user interface requiring specialized training
Best For
Large-scale cable operators managing complex, high-volume multi-play services who prioritize real-time revenue assurance.
Pricing
Enterprise licensing with custom pricing; typically starts at $500K+ annually based on subscriber volume and modules.
Amdocs Billing
enterpriseUnified digital monetization and billing solution supporting complex cable TV, broadband, and converged services.
Real-time convergent charging engine that dynamically handles hybrid prepaid/postpaid billing for video streaming, high-speed data, and voice services
Amdocs Billing is a comprehensive enterprise-grade revenue management platform tailored for cable operators, handling complex billing, invoicing, and subscriber management across multi-play services like video, broadband, and voice. It supports convergent billing for bundled offerings, usage-based charging, and promotions while integrating with CRM and OSS/BSS systems. The solution enables digital transformation through cloud-native deployment and AI-powered analytics for revenue optimization and churn reduction.
Pros
- Highly scalable for millions of subscribers with robust convergent billing for cable bundles
- Advanced AI and analytics for revenue assurance, fraud detection, and customer insights
- Strong integration capabilities with existing telecom/cable ecosystems and cloud flexibility
Cons
- Complex implementation requiring significant time and expertise
- High upfront costs and ongoing licensing fees
- Steep learning curve for non-enterprise users
Best For
Large cable multiple system operators (MSOs) managing high-volume subscribers with intricate service bundles and needing end-to-end revenue management.
Pricing
Custom enterprise licensing; typically $500K+ annually for mid-sized deployments, scaling to millions for large operators based on subscribers and modules.
Oracle Communications BRM
enterpriseScalable convergent billing and revenue management system for cable operators handling usage, subscriptions, and bundles.
Real-time convergent charging engine for dynamic, policy-driven monetization of cable services
Oracle Communications BRM (Billing and Revenue Management) is an enterprise-grade platform tailored for communications service providers, including cable operators, to manage complex billing, charging, and revenue assurance across multiplay services like video, broadband, and voice. It supports real-time rating, product bundling, partner settlements, and customer self-service portals. The solution excels in handling high-volume transactions and integrates deeply with CRM, OSS, and analytics tools for end-to-end revenue management.
Pros
- Highly scalable for massive transaction volumes in cable environments
- Comprehensive convergent billing for video, data, and voice bundles
- Robust integration with Oracle stack and third-party OSS/BSS systems
Cons
- Steep implementation complexity requiring expert consultants
- High licensing and customization costs
- Challenging user interface with a steep learning curve
Best For
Large-scale cable MSOs with complex, high-volume billing needs and existing Oracle infrastructure.
Pricing
Custom enterprise licensing; typically $500K+ annually for mid-to-large deployments, plus implementation fees.
Netcracker Revenue Management
enterpriseComprehensive OSS/BSS billing suite optimized for cable and telecom providers with advanced pricing and invoicing.
Convergent real-time charging that unifies billing for legacy cable services and next-gen digital offerings like 5G fixed wireless in one platform
Netcracker Revenue Management is an enterprise-grade revenue management platform tailored for communications service providers, including cable operators, handling convergent billing across video, broadband, voice, and emerging services. It supports the full revenue lifecycle from product catalog management and real-time charging to invoicing, payments, and partner settlements. The solution excels in scalability, enabling large-scale deployments with advanced analytics and TM Forum Open API compliance for digital transformation.
Pros
- Highly scalable for millions of subscribers and complex bundles
- Real-time charging and convergent billing across multi-play services
- Advanced analytics and AI-driven revenue assurance
Cons
- Complex implementation requiring significant resources and time
- Steep learning curve for configuration and administration
- Premium pricing suited mainly for large enterprises
Best For
Large cable MSOs and telecom operators managing high-volume, multi-service billing with needs for digital monetization and scalability.
Pricing
Custom enterprise pricing; typically annual subscriptions starting at $500K+ based on subscriber count and modules, with professional services extra.
Comarch BSS
enterpriseModular billing and revenue management platform tailored for cable and digital service providers.
Unified product catalog enabling rapid provisioning and monetization of bundled cable services
Comarch BSS is a robust enterprise-grade Business Support System tailored for telecommunications providers, including cable operators, offering end-to-end billing, customer care, and revenue management. It supports convergent billing for multi-play services such as cable TV, broadband internet, and voice, with features like real-time charging, product catalog management, and CRM integration. The platform is highly scalable, deployable on-premises or in the cloud, and excels in handling complex service bundles for large-scale operations.
Pros
- Comprehensive convergent billing for cable, internet, and IPTV services
- Scalable architecture with strong API integrations for OSS/BSS ecosystems
- Advanced analytics and reporting for revenue assurance
Cons
- Steep implementation timeline and complexity for setup
- High licensing and customization costs
- Challenging user interface with a learning curve for non-technical staff
Best For
Large cable and multi-service telecom operators needing a powerful, scalable BSS for complex billing and customer management.
Pricing
Custom enterprise pricing; initial implementation often exceeds $500,000, with annual subscriptions scaling by user count and modules.
Ericsson Charging System
enterpriseHigh-performance real-time charging and billing engine for converged cable and telecom services.
Real-time convergent charging engine that handles complex, multi-service billing scenarios dynamically
Ericsson Charging System (ECS) is a robust, real-time charging and billing platform primarily designed for telecommunications operators, supporting convergent billing for voice, data, messaging, and emerging services like 5G and IoT. It enables dynamic policy control, usage monitoring, and revenue assurance across hybrid networks. While powerful for broadband and fixed-line services common in cable operations, it requires customization for cable-specific needs like video content billing and set-top box integration.
Pros
- Highly scalable for millions of subscribers with real-time processing
- Advanced convergent billing supports multiple service types including broadband
- Strong integration with Ericsson's ecosystem for policy and revenue management
Cons
- Telco-centric design lacks native support for cable TV features like VOD and channel lineup billing
- Complex deployment and high customization costs for non-Ericsson environments
- Steep learning curve and requires specialized expertise for configuration
Best For
Large-scale cable operators with heavy broadband and telephony services needing enterprise-grade scalability over cable-specific optimizations.
Pricing
Custom enterprise licensing with implementation costs often exceeding $1M+; subscription or perpetual models based on subscriber volume.
SAP Convergent Charging
enterpriseReal-time charging, billing, and invoicing solution integrated with ERP for cable and utility providers.
Advanced convergent charging that unifies prepaid, postpaid, and hybrid models in real-time across voice, data, and video services
SAP Convergent Charging is an enterprise-grade billing and revenue management solution from SAP, primarily designed for telecoms but adaptable for cable operators handling multi-play services like video, broadband, and voice. It supports real-time charging, complex rating, mediation, and convergent billing for both prepaid and postpaid models, ensuring accurate revenue capture across hybrid service portfolios. The platform integrates deeply with SAP's ERP ecosystem, enabling streamlined invoicing, customer care, and analytics for large-scale deployments.
Pros
- Powerful convergent charging engine handles complex, multi-service billing scenarios seamlessly
- High scalability for millions of subscribers with real-time rating and mediation
- Strong integration with SAP CRM, ERP, and analytics tools for end-to-end revenue management
Cons
- Steep learning curve and complex configuration requiring specialized SAP expertise
- High implementation costs and long deployment timelines
- Less intuitive user interface compared to modern cloud-native billing solutions
Best For
Large cable MSOs with diverse service bundles and high-volume billing needs requiring robust enterprise integration.
Pricing
Enterprise licensing with custom pricing; typically starts at $500K+ annually based on subscriber volume, plus implementation fees.
Salesforce Billing
enterpriseCloud-based subscription billing and revenue recognition tool with CRM integration for media and cable services.
Native CRM integration enabling real-time customer data syncing for personalized billing and service bundling
Salesforce Billing is a powerful, CRM-integrated solution for managing complex billing processes, including subscriptions, usage-based charges, invoicing, and revenue recognition. Tailored for enterprise use within the Salesforce ecosystem, it supports cable providers in handling bundled services, dynamic pricing, and customer account management. While highly customizable, it excels in scenarios requiring deep customer data integration but may demand significant configuration for cable-specific workflows.
Pros
- Seamless integration with Salesforce CRM for unified customer views
- Robust support for complex subscription and usage billing models
- Scalable automation for high-volume invoicing and payments
Cons
- Steep learning curve and setup complexity requiring Salesforce expertise
- High enterprise-level pricing not ideal for smaller operators
- Less out-of-the-box cable-specific features compared to niche tools
Best For
Large cable providers already invested in Salesforce seeking integrated CRM-billing solutions.
Pricing
Enterprise subscription pricing starts at ~$150/user/month plus add-ons; custom quotes often exceed $10K/month for full deployments.
Zuora
enterpriseSubscription management and billing platform supporting recurring revenue for cable and streaming services.
Usage-based metering and dynamic bundling engine for handling variable data usage alongside fixed cable services
Zuora is a cloud-based monetization platform specializing in subscription billing, revenue management, and customer lifecycle automation, adaptable for cable providers handling recurring services like TV, internet, and phone bundles. It excels in complex pricing models, usage-based metering for data consumption, and automated invoicing with integrations to CRM and ERP systems. While powerful for enterprise-scale operations, it requires custom configurations for cable-specific needs like service provisioning and field service management.
Pros
- Scalable for high-volume cable subscriber billing
- Advanced support for usage-based and hybrid pricing models
- Robust integrations with telco and CRM systems
Cons
- Steep implementation and learning curve
- High enterprise pricing not ideal for smaller operators
- Lacks native tools for cable provisioning and work orders
Best For
Enterprise cable operators with complex, high-volume subscription billing needs requiring flexibility and scalability.
Pricing
Custom quote-based pricing; typically starts at $25,000+ annually for mid-tier plans, scaling with usage and subscribers.
Aria Systems
enterpriseEnterprise-grade monetization platform for complex cable billing, bundles, and usage-based pricing.
Integrated Configure-Price-Quote (CPQ) with real-time billing for dynamic cable service monetization
Aria Systems is a cloud-native billing and revenue management platform tailored for subscription-heavy industries, including cable and telecom, enabling complex pricing, usage-based billing, and customer lifecycle management. It supports cable operators in handling bundled services like video, internet, and voice with real-time rating, invoicing, and payments. The platform integrates seamlessly with CRM, ERP, and OSS/BSS systems to streamline operations for high-volume environments.
Pros
- Highly scalable for enterprise-level transaction volumes
- Advanced support for complex bundles and usage metering
- Strong API integrations with existing cable ecosystems
Cons
- Steep implementation and learning curve
- Opaque, high-cost enterprise pricing
- Less intuitive UI compared to specialized cable tools
Best For
Mid-to-large cable operators managing complex, high-volume subscription bundles who prioritize scalability over simplicity.
Pricing
Custom quote-based enterprise pricing, typically starting at $100K+ annually depending on volume and modules.
Conclusion
The reviewed cable billing software offers robust solutions for service providers, with CSG Singleview leading as the top choice for its real-time convergent billing and customer management. Amdocs Billing stands out as a strong alternative for unified digital monetization, while Oracle Communications BRM excels for scalability in handling complex services, each meeting distinct needs.
Explore the top-ranked CSG Singleview to elevate your billing operations and streamline service delivery today.
Tools Reviewed
All tools were independently evaluated for this comparison