Quick Overview
- 1#1: BuildOps - End-to-end platform that streamlines field service operations, scheduling, invoicing, and customer management for commercial building contractors.
- 2#2: IBM Maximo - Comprehensive enterprise asset management software for predictive maintenance, work orders, and optimizing building operations.
- 3#3: ServiceNow - Integrated workplace service management platform for facilities maintenance, space management, and service requests.
- 4#4: UpKeep - Mobile-first CMMS for managing preventive maintenance, work orders, and assets in building operations.
- 5#5: Fiix - Cloud-based CMMS that automates maintenance workflows, tracks assets, and provides analytics for facilities.
- 6#6: MaintainX - Paperless CMMS enabling teams to create, assign, and track work orders via mobile for building maintenance.
- 7#7: Limble CMMS - User-friendly CMMS for preventive maintenance, inventory management, and work order tracking in buildings.
- 8#8: eMaint - Customizable CMMS for asset management, work orders, and reporting to support building operations.
- 9#9: Facilio - AI-driven platform for fault detection, energy optimization, and unified building operations management.
- 10#10: ServiceChannel - Vendor management software that automates service procurement and maintenance for facilities operations.
We evaluated tools based on core functionality, user experience, scalability, and overall value, prioritizing those that balance depth of features with ease of use to meet the varied needs of building operators.
Comparison Table
This comparison table examines leading building operations software tools, such as BuildOps, IBM Maximo, ServiceNow, UpKeep, and Fiix, providing a clear overview of their key features. Readers will gain insight into usability, scalability, and core capabilities, helping them identify the best fit for optimizing facility management and operational efficiency.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | BuildOps End-to-end platform that streamlines field service operations, scheduling, invoicing, and customer management for commercial building contractors. | enterprise | 9.4/10 | 9.6/10 | 8.7/10 | 9.1/10 |
| 2 | IBM Maximo Comprehensive enterprise asset management software for predictive maintenance, work orders, and optimizing building operations. | enterprise | 8.8/10 | 9.5/10 | 7.2/10 | 8.4/10 |
| 3 | ServiceNow Integrated workplace service management platform for facilities maintenance, space management, and service requests. | enterprise | 8.7/10 | 9.2/10 | 7.4/10 | 8.0/10 |
| 4 | UpKeep Mobile-first CMMS for managing preventive maintenance, work orders, and assets in building operations. | specialized | 8.7/10 | 8.6/10 | 9.3/10 | 8.4/10 |
| 5 | Fiix Cloud-based CMMS that automates maintenance workflows, tracks assets, and provides analytics for facilities. | specialized | 8.7/10 | 9.2/10 | 8.8/10 | 8.3/10 |
| 6 | MaintainX Paperless CMMS enabling teams to create, assign, and track work orders via mobile for building maintenance. | specialized | 8.4/10 | 8.1/10 | 9.4/10 | 8.8/10 |
| 7 | Limble CMMS User-friendly CMMS for preventive maintenance, inventory management, and work order tracking in buildings. | specialized | 8.6/10 | 8.4/10 | 9.3/10 | 8.5/10 |
| 8 | eMaint Customizable CMMS for asset management, work orders, and reporting to support building operations. | enterprise | 8.1/10 | 8.7/10 | 7.9/10 | 8.0/10 |
| 9 | Facilio AI-driven platform for fault detection, energy optimization, and unified building operations management. | specialized | 8.1/10 | 8.5/10 | 7.7/10 | 7.9/10 |
| 10 | ServiceChannel Vendor management software that automates service procurement and maintenance for facilities operations. | enterprise | 8.1/10 | 8.5/10 | 7.7/10 | 7.6/10 |
End-to-end platform that streamlines field service operations, scheduling, invoicing, and customer management for commercial building contractors.
Comprehensive enterprise asset management software for predictive maintenance, work orders, and optimizing building operations.
Integrated workplace service management platform for facilities maintenance, space management, and service requests.
Mobile-first CMMS for managing preventive maintenance, work orders, and assets in building operations.
Cloud-based CMMS that automates maintenance workflows, tracks assets, and provides analytics for facilities.
Paperless CMMS enabling teams to create, assign, and track work orders via mobile for building maintenance.
User-friendly CMMS for preventive maintenance, inventory management, and work order tracking in buildings.
Customizable CMMS for asset management, work orders, and reporting to support building operations.
AI-driven platform for fault detection, energy optimization, and unified building operations management.
Vendor management software that automates service procurement and maintenance for facilities operations.
BuildOps
enterpriseEnd-to-end platform that streamlines field service operations, scheduling, invoicing, and customer management for commercial building contractors.
Service-to-Service Profitability Tracking that monitors job costs, margins, and technician performance in real-time
BuildOps is a comprehensive field service management platform tailored for commercial contractors in HVAC, plumbing, electrical, and fire protection industries. It unifies scheduling, dispatching, invoicing, CRM, and profitability tracking into a single dashboard, enabling real-time visibility across operations. The mobile-first app empowers technicians with job details, GPS routing, and digital signatures, while integrations with QuickBooks and other tools streamline back-office processes.
Pros
- All-in-one platform reduces need for multiple tools
- Powerful profitability analytics and real-time reporting
- Robust mobile app with GPS dispatching and inventory management
Cons
- Higher pricing may not suit very small teams
- Initial setup and learning curve for advanced features
- Limited flexibility in custom reporting for some users
Best For
Mid-sized commercial service contractors managing field teams in specialty trades like HVAC and plumbing who need end-to-end operational control.
Pricing
Custom quote-based pricing, typically $195-$295 per user/month depending on features and team size, with a minimum of 5-10 users.
IBM Maximo
enterpriseComprehensive enterprise asset management software for predictive maintenance, work orders, and optimizing building operations.
AI-driven predictive maintenance using Maximo Predict, which analyzes IoT sensor data to forecast equipment failures proactively.
IBM Maximo is a robust enterprise asset management (EAM) platform designed for managing physical assets, including building infrastructure like HVAC, electrical systems, and facilities maintenance. It streamlines work orders, preventive maintenance scheduling, inventory management, and asset tracking through a centralized system. Leveraging AI, IoT, and analytics, Maximo enables predictive maintenance to minimize downtime and optimize building operations costs.
Pros
- Comprehensive asset lifecycle management with strong IoT and AI integration
- Powerful analytics and predictive maintenance capabilities
- Highly customizable workflows and mobile accessibility
Cons
- Steep learning curve and complex initial setup
- High cost unsuitable for small operations
- Requires significant IT resources for implementation
Best For
Large enterprises or organizations with extensive building portfolios needing advanced predictive maintenance and asset optimization.
Pricing
Enterprise-level subscription pricing; custom quotes typically start at $150+/user/month with minimum commitments, plus implementation fees.
ServiceNow
enterpriseIntegrated workplace service management platform for facilities maintenance, space management, and service requests.
Unified Now Platform for low-code app development and cross-departmental workflow orchestration
ServiceNow is a cloud-based enterprise platform that extends its IT service management capabilities to building operations through Workplace Service Delivery and Facilities Service Management apps. It streamlines work order management, asset tracking, space optimization, preventive maintenance, and service requests for facilities teams. With deep integrations across IT, HR, and other enterprise functions, it provides a unified view of building operations data and automates workflows efficiently.
Pros
- Extensive customization via low-code Now Platform
- Seamless integration with ITSM, HR, and other enterprise tools
- Advanced AI-driven analytics and predictive maintenance
Cons
- Complex setup requiring skilled administrators
- High cost unsuitable for small facilities
- Steep learning curve for non-technical users
Best For
Large enterprises needing integrated building operations within a broader service management ecosystem.
Pricing
Custom enterprise subscription starting at ~$100/user/month; volume-based pricing with implementation fees often exceeding $100K.
UpKeep
specializedMobile-first CMMS for managing preventive maintenance, work orders, and assets in building operations.
Mobile-first app with GPS tracking and offline mode for instant field updates
UpKeep is a cloud-based computerized maintenance management system (CMMS) tailored for building operations, enabling efficient work order management, asset tracking, preventive maintenance scheduling, and inventory control. It features a mobile-first design that empowers field technicians to update tasks in real-time via iOS and Android apps, complete with GPS location tracking and offline functionality. The platform also supports purchase order automation and integrations with tools like QuickBooks and Slack to streamline facility maintenance workflows.
Pros
- Intuitive mobile app with offline access and real-time updates
- Strong preventive maintenance and asset management tools
- Seamless integrations with accounting and communication software
Cons
- Limited advanced reporting and analytics compared to enterprise solutions
- Pricing can become expensive for large teams due to per-user model
- Customization options are somewhat basic for complex workflows
Best For
Small to mid-sized building operations and facilities teams needing a user-friendly, mobile-centric CMMS for daily maintenance.
Pricing
Starter plan at $45/user/month, Professional at $75/user/month, and Business at $110/user/month (billed annually); 14-day free trial available.
Fiix
specializedCloud-based CMMS that automates maintenance workflows, tracks assets, and provides analytics for facilities.
Fiix Mind AI assistant, which delivers predictive maintenance recommendations and automates work order prioritization
Fiix is a cloud-based CMMS (Computerized Maintenance Management System) tailored for building operations, enabling efficient management of work orders, assets, preventive maintenance, and inventory. It offers mobile accessibility, real-time dashboards, and integrations with IoT sensors for proactive facility maintenance. Building managers use it to minimize downtime, track compliance, and optimize technician workflows across commercial properties, campuses, and industrial sites.
Pros
- Robust asset tracking and preventive maintenance scheduling
- Intuitive mobile app for on-the-go technicians
- AI-driven insights via Fiix Mind for predictive analytics
Cons
- Pricing scales quickly for larger teams
- Limited out-of-box custom reporting options
- Some advanced integrations require technical setup
Best For
Mid-sized to enterprise-level building operations teams managing multiple facilities with a need for scalable maintenance automation.
Pricing
Quote-based pricing starting at ~$50/user/month for basic plans (billed annually), with Professional and Enterprise tiers adding advanced features.
MaintainX
specializedPaperless CMMS enabling teams to create, assign, and track work orders via mobile for building maintenance.
Step-by-step instruction library with rich media (photos/videos) for guided task completion
MaintainX is a mobile-first CMMS platform designed for building operations, enabling efficient work order management, preventive maintenance scheduling, and asset tracking. It empowers frontline technicians with an intuitive app for real-time updates, inspections, and inventory control, minimizing downtime in facilities. The software emphasizes simplicity and speed, making it ideal for streamlining daily maintenance tasks without complex setups.
Pros
- Highly intuitive mobile app for technicians
- Fast onboarding and minimal training required
- Strong preventive maintenance and inspection tools
Cons
- Reporting and analytics lack depth for complex needs
- Limited native integrations compared to enterprise rivals
- Customization options are somewhat basic
Best For
Small to mid-sized building maintenance teams seeking a simple, mobile-centric solution for daily operations.
Pricing
Free plan for basic use; Pro at $16/user/month (annual billing); Enterprise custom pricing.
Limble CMMS
specializedUser-friendly CMMS for preventive maintenance, inventory management, and work order tracking in buildings.
Asset-based pricing with truly unlimited users, eliminating scalability costs for growing teams
Limble CMMS is a cloud-based computerized maintenance management system tailored for building operations, enabling teams to manage work orders, preventive maintenance schedules, asset tracking, and inventory efficiently. It emphasizes simplicity with a mobile-first design, allowing technicians to access tasks on the go without complex setups. The platform helps facilities reduce downtime and optimize maintenance workflows for properties like commercial buildings, schools, and multi-site operations.
Pros
- Extremely intuitive interface with setup in minutes
- Unlimited users at no extra cost
- Robust mobile app for field technicians
Cons
- Limited advanced analytics and custom reporting
- Pricing scales with asset count, not ideal for very large portfolios
- Fewer native integrations than enterprise competitors
Best For
Small to mid-sized building maintenance teams looking for quick deployment and hassle-free CMMS without per-user fees.
Pricing
Starts at $90/month for up to 250 assets (unlimited users), with tiers at $290/month (2,500 assets), $790/month (10,000 assets), and custom Enterprise plans.
eMaint
enterpriseCustomizable CMMS for asset management, work orders, and reporting to support building operations.
Unlimited user-defined fields and drag-and-drop workflow builder for tailored building ops processes
eMaint is a cloud-based CMMS platform tailored for maintenance management, including building operations, offering tools for work orders, asset tracking, preventive maintenance scheduling, and inventory control. It provides customizable workflows, detailed reporting, and mobile access to enhance facility efficiency. Designed for scalability, it supports integrations with IoT sensors and other enterprise systems to optimize building upkeep.
Pros
- Highly customizable forms and workflows without coding
- Robust reporting and analytics for maintenance insights
- Strong mobile app for on-the-go technicians
Cons
- Steeper learning curve for full customization
- Pricing opaque without a quote
- Limited out-of-box templates for quick starts
Best For
Mid-sized building operations teams needing scalable, highly configurable maintenance management.
Pricing
Quote-based pricing, typically $60-120 per user/month based on users, modules, and deployment.
Facilio
specializedAI-driven platform for fault detection, energy optimization, and unified building operations management.
Unified DataOps platform with AI-powered cross-functional insights across energy, maintenance, and space
Facilio is an AI-powered building operations platform that integrates IoT sensors, BMS systems, and other data sources to provide unified insights for energy management, preventive maintenance, space optimization, and sustainability. It enables real-time monitoring, predictive analytics, and automated workflows to reduce operational costs and downtime across multi-site portfolios. Designed for commercial real estate owners and facility managers, it streamlines building performance with data-driven decision-making.
Pros
- AI-driven predictive maintenance and anomaly detection
- Seamless IoT and BMS integrations for real-time data unification
- Scalable for enterprise portfolios with sustainability reporting
Cons
- Steep learning curve for non-technical users
- Custom pricing can be expensive for smaller facilities
- Limited out-of-box customizations without professional services
Best For
Enterprise property managers and CRE owners handling large, multi-site building portfolios seeking AI-optimized operations.
Pricing
Quote-based enterprise pricing, typically starting at $5,000/month for mid-sized portfolios, scaling with buildings and features.
ServiceChannel
enterpriseVendor management software that automates service procurement and maintenance for facilities operations.
Intelligent Service Procurement Engine that automates vendor matching, bidding, and fulfillment for optimal cost and speed
ServiceChannel is a service procurement and facilities management platform tailored for building operations, automating the end-to-end process of maintenance requests, vendor bidding, scheduling, and invoice management across multi-location portfolios. It connects users to a network of over 45,000 vetted vendors, ensuring SLA compliance and cost optimization through intelligent automation. Ideal for industries like retail, hospitality, and healthcare, it reduces manual intervention in service workflows while providing robust analytics for performance tracking.
Pros
- Extensive vendor marketplace with 45,000+ pre-vetted providers for quick service fulfillment
- Automated bidding and procurement workflows that drive cost savings up to 20-30%
- Comprehensive reporting and SLA tracking for compliance and performance insights
Cons
- Steep learning curve for initial setup and customization
- Limited native asset management or preventive maintenance tools compared to full CMMS platforms
- Enterprise pricing can be prohibitive for smaller operations
Best For
Multi-location enterprises in retail, hospitality, or healthcare managing high-volume vendor services for building maintenance.
Pricing
Custom quote-based pricing, typically starting at $5-10 per location/month, scaling with volume of services and locations.
Conclusion
The reviewed tools demonstrate varied strengths in building operations, with BuildOps leading as the top choice for its end-to-end streamlining of field service and customer management. IBM Maximo follows with powerful enterprise asset management, and ServiceNow excels in integrated workplace services, offering strong alternatives for distinct needs.
Ready to enhance your building operations? Dive into BuildOps to unlock its comprehensive capabilities and elevate your workflow efficiency.
Tools Reviewed
All tools were independently evaluated for this comparison