Quick Overview
- 1#1: Tessitura - Comprehensive enterprise software suite for arts organizations handling ticketing, CRM, fundraising, and marketing in one integrated platform.
- 2#2: AudienceView - Powerful ticketing, CRM, and digital marketing platform designed for performing arts venues and live events.
- 3#3: Ovationtix - Cloud-based ticketing and fundraising solution tailored for theaters, museums, and smaller performing arts organizations.
- 4#4: Theatre Manager - All-in-one box office management software with advanced seating charts, subscriptions, and reporting for theaters.
- 5#5: Spektrix - Integrated CRM and ticketing system optimized for arts, culture, and heritage venues with strong marketing tools.
- 6#6: Tix - Flexible box office ticketing software for performing arts with season tickets, groups, and real-time inventory control.
- 7#7: TechCO - Season ticketing and box office management system for theaters with dynamic pricing and subscription handling.
- 8#8: Paciolan - Enterprise-grade ticketing platform for sports, entertainment, and performing arts venues with fan engagement features.
- 9#9: Accesso - Ticketing, POS, and access control software for attractions, venues, and box offices worldwide.
- 10#10: TicketTailor - Affordable, no-fee ticketing platform with seating charts and integrations for events and box offices.
We ranked these tools by evaluating feature depth, user experience, reliability, and overall value, ensuring they deliver robust performance across key functions like ticketing, inventory management, and audience retention.
Comparison Table
Box office ticketing software is vital for venues aiming to streamline operations and connect with audiences, and this comparison table helps identify the right tool by featuring Tessitura, AudienceView, Ovationtix, Theatre Manager, Spektrix, and more. Readers will gain insights into key features, pricing models, and usability to match their specific venue requirements, making informed decisions.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Tessitura Comprehensive enterprise software suite for arts organizations handling ticketing, CRM, fundraising, and marketing in one integrated platform. | enterprise | 9.4/10 | 9.8/10 | 7.6/10 | 8.7/10 |
| 2 | AudienceView Powerful ticketing, CRM, and digital marketing platform designed for performing arts venues and live events. | enterprise | 8.8/10 | 9.3/10 | 7.4/10 | 8.1/10 |
| 3 | Ovationtix Cloud-based ticketing and fundraising solution tailored for theaters, museums, and smaller performing arts organizations. | specialized | 8.5/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 4 | Theatre Manager All-in-one box office management software with advanced seating charts, subscriptions, and reporting for theaters. | specialized | 8.4/10 | 9.2/10 | 7.6/10 | 8.0/10 |
| 5 | Spektrix Integrated CRM and ticketing system optimized for arts, culture, and heritage venues with strong marketing tools. | enterprise | 8.5/10 | 9.2/10 | 7.8/10 | 8.0/10 |
| 6 | Tix Flexible box office ticketing software for performing arts with season tickets, groups, and real-time inventory control. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 8.0/10 |
| 7 | TechCO Season ticketing and box office management system for theaters with dynamic pricing and subscription handling. | specialized | 7.4/10 | 7.6/10 | 7.2/10 | 7.8/10 |
| 8 | Paciolan Enterprise-grade ticketing platform for sports, entertainment, and performing arts venues with fan engagement features. | enterprise | 8.1/10 | 8.8/10 | 7.2/10 | 7.5/10 |
| 9 | Accesso Ticketing, POS, and access control software for attractions, venues, and box offices worldwide. | enterprise | 8.2/10 | 8.7/10 | 7.6/10 | 7.9/10 |
| 10 | TicketTailor Affordable, no-fee ticketing platform with seating charts and integrations for events and box offices. | specialized | 8.7/10 | 8.2/10 | 9.3/10 | 9.5/10 |
Comprehensive enterprise software suite for arts organizations handling ticketing, CRM, fundraising, and marketing in one integrated platform.
Powerful ticketing, CRM, and digital marketing platform designed for performing arts venues and live events.
Cloud-based ticketing and fundraising solution tailored for theaters, museums, and smaller performing arts organizations.
All-in-one box office management software with advanced seating charts, subscriptions, and reporting for theaters.
Integrated CRM and ticketing system optimized for arts, culture, and heritage venues with strong marketing tools.
Flexible box office ticketing software for performing arts with season tickets, groups, and real-time inventory control.
Season ticketing and box office management system for theaters with dynamic pricing and subscription handling.
Enterprise-grade ticketing platform for sports, entertainment, and performing arts venues with fan engagement features.
Ticketing, POS, and access control software for attractions, venues, and box offices worldwide.
Affordable, no-fee ticketing platform with seating charts and integrations for events and box offices.
Tessitura
enterpriseComprehensive enterprise software suite for arts organizations handling ticketing, CRM, fundraising, and marketing in one integrated platform.
Unified patron database delivering a complete 360-degree view across ticketing, donations, and engagement for personalized experiences
Tessitura is a comprehensive enterprise software platform tailored for performing arts, cultural institutions, and live event organizations, offering end-to-end box office ticketing, CRM, fundraising, and marketing capabilities. It streamlines ticket sales across multiple channels, including online, phone, and in-person, with advanced dynamic pricing, seating charts, and group sales management. The system's unified database provides a 360-degree view of patrons, enabling personalized engagement, loyalty programs, and data-driven insights for revenue optimization.
Pros
- Fully integrated ticketing, CRM, fundraising, and marketing in one platform
- Highly scalable for high-volume events and multi-venue operations
- Advanced analytics, reporting, and patron data management for retention
Cons
- Steep learning curve and requires extensive staff training
- High implementation and ongoing costs
- Less flexible for small organizations or non-arts sectors
Best For
Large-scale performing arts organizations, theaters, orchestras, museums, and cultural venues needing robust, integrated ticketing and patron management.
Pricing
Custom enterprise pricing based on organization size, venues, and transaction volume; typically $50,000+ annually for mid-sized users, plus implementation fees.
AudienceView
enterprisePowerful ticketing, CRM, and digital marketing platform designed for performing arts venues and live events.
Fully integrated CRM with ticketing for a unified patron database and personalized engagement
AudienceView is a comprehensive enterprise-grade ticketing and CRM platform tailored for performing arts organizations, museums, and cultural institutions. It provides robust box office management, including online and in-person sales, subscription handling, dynamic pricing, and inventory control. The software also integrates fundraising, marketing automation, and advanced patron analytics for a 360-degree view of customers.
Pros
- Deep integration of ticketing, CRM, fundraising, and marketing in one platform
- Powerful analytics and reporting for patron insights and revenue optimization
- Scalable for high-volume venues with excellent subscription and season ticket management
Cons
- Steep learning curve and complex interface requiring extensive training
- High cost prohibitive for small organizations
- Customization and setup can be time-intensive
Best For
Mid-to-large performing arts venues, orchestras, theaters, and museums needing an all-in-one solution for advanced patron management and ticketing.
Pricing
Custom enterprise pricing via SaaS model (AudienceView Cloud), typically starting at $50,000+ annually based on venue size, transaction volume, and modules.
Ovationtix
specializedCloud-based ticketing and fundraising solution tailored for theaters, museums, and smaller performing arts organizations.
Advanced patron CRM with 360-degree views and automated marketing for loyalty building
OvationTix is a cloud-based ticketing and patron management platform designed specifically for performing arts organizations, theaters, museums, and cultural institutions. It handles online ticket sales, box office operations, season subscriptions, fundraising campaigns, and marketing automation through an integrated CRM. The software emphasizes building patron loyalty with personalized communications and data-driven insights.
Pros
- Powerful CRM for patron relationship management
- Tailored features for arts and culture sectors like subscriptions and fundraising
- Comprehensive reporting and analytics tools
Cons
- Steep learning curve for non-technical users
- Pricing can be high for small venues
- Limited flexibility in custom integrations
Best For
Mid-sized performing arts organizations and cultural institutions seeking integrated ticketing with strong CRM capabilities.
Pricing
Custom subscription tiers based on ticket volume, typically including 2.5-3% per-transaction fees plus monthly base fees starting around $1,500; contact for quotes.
Theatre Manager
specializedAll-in-one box office management software with advanced seating charts, subscriptions, and reporting for theaters.
Seamless integration of ticketing with fundraising and patron lifecycle management for arts nonprofits
Theatre Manager is a comprehensive box office ticketing software tailored for performing arts organizations, including theaters, orchestras, and dance companies. It provides end-to-end functionality for ticket sales across online, phone, and in-person channels, with advanced patron management, seating charts, subscriptions, and group bookings. The platform also integrates fundraising, CRM, marketing automation, and reporting tools to support the full lifecycle of arts operations.
Pros
- Highly customizable for complex arts ticketing needs like subscriptions and vouchers
- Strong integrated CRM and fundraising capabilities
- Robust reporting and analytics for patron insights
Cons
- Steep learning curve and complex initial setup
- Primarily on-premise with limited SaaS options
- Pricing lacks transparency without a quote
Best For
Mid-sized performing arts organizations needing an all-in-one solution for ticketing, donor management, and marketing.
Pricing
Custom quote-based pricing with setup fees starting around $5,000-$10,000 plus annual licensing based on modules and venue size.
Spektrix
enterpriseIntegrated CRM and ticketing system optimized for arts, culture, and heritage venues with strong marketing tools.
Built-in CRM with patron lifetime value scoring for personalized marketing and retention
Spektrix is a cloud-based ticketing, CRM, and fundraising platform tailored for performing arts venues, museums, and cultural organizations. It streamlines box office operations, online ticket sales, membership management, and audience development through integrated tools. The software emphasizes data-driven insights to boost revenue and patron loyalty across multiple sales channels.
Pros
- Seamless integration of ticketing with CRM and fundraising
- Powerful analytics for audience segmentation and lifetime value tracking
- Multi-channel sales support including box office, online, and phone
Cons
- Steep learning curve for non-technical users
- Pricing can be prohibitive for very small venues
- Limited native integrations with some modern marketing tools
Best For
Mid-sized performing arts organizations and cultural venues needing robust CRM alongside ticketing.
Pricing
Custom quote-based pricing, typically starting at $400-600/month plus per-ticket fees, scaling with volume and features.
Tix
specializedFlexible box office ticketing software for performing arts with season tickets, groups, and real-time inventory control.
Built-in PatronManager CRM for donor tracking and fundraising directly within the ticketing system
Tix (tix.com) is a ticketing platform tailored for box offices, venues, performing arts organizations, and nonprofits, providing end-to-end solutions for event ticketing. It supports online sales, box office point-of-sale (POS) systems, mobile ticketing, seating charts, and season pass management. The software also includes CRM tools for audience development, fundraising, and reporting to help streamline operations and boost revenue.
Pros
- Robust box office POS and mobile sales capabilities for seamless in-person transactions
- Strong CRM and fundraising integration ideal for nonprofits and arts groups
- Flexible season ticket and subscription management with detailed reporting
Cons
- User interface feels dated compared to modern competitors
- Limited third-party integrations and customization options
- Higher per-ticket fees can impact smaller venues
Best For
Mid-sized performing arts venues, museums, and nonprofits needing integrated ticketing with donor management.
Pricing
Transaction-based with $0.99-$1.99 per ticket plus 2.5-3.5% processing fees; custom subscriptions from $500/month for enterprise features.
TechCO
specializedSeason ticketing and box office management system for theaters with dynamic pricing and subscription handling.
Dynamic pricing engine that adjusts ticket prices in real-time based on demand and availability
TechCO is a cloud-based box office ticketing software tailored for theaters, performing arts venues, and small to mid-sized event spaces. It offers features like customizable seating charts, online ticket sales, reservations management, and basic CRM tools for patron data. The platform emphasizes straightforward box office operations with integrations for payment gateways and email marketing.
Pros
- Affordable pricing for smaller venues
- Reliable real-time seating availability
- Simple integration with popular payment processors
Cons
- Limited advanced reporting and analytics
- Occasional glitches in mobile box office app
- Customer support response times can be slow
Best For
Ideal for small theaters and community venues needing basic, cost-effective ticketing without complex enterprise features.
Pricing
Starts at $79/month for basic plan, with tiered pricing up to $299/month based on ticket volume; no setup fees.
Paciolan
enterpriseEnterprise-grade ticketing platform for sports, entertainment, and performing arts venues with fan engagement features.
Dynamic pricing and revenue management tools that adjust ticket prices in real-time based on demand
Paciolan is a leading enterprise ticketing platform tailored for collegiate athletics, professional sports, performing arts, and live entertainment venues. It provides comprehensive box office management, online ticket sales, season ticket processing, group bookings, and mobile entry solutions. The software excels in high-volume environments with integrated CRM, dynamic pricing, and revenue analytics to maximize sales and fan engagement.
Pros
- Highly scalable for large venues and high-volume events
- Advanced mobile ticketing and contactless entry
- Robust analytics and CRM integrations for revenue optimization
Cons
- Steep learning curve and complex setup
- High costs with custom pricing models
- Overkill for small or mid-sized operations
Best For
Large universities, professional sports teams, and major entertainment venues handling thousands of tickets per event.
Pricing
Custom enterprise pricing; typically includes implementation fees, per-transaction charges, and revenue sharing based on venue size and volume.
Accesso
enterpriseTicketing, POS, and access control software for attractions, venues, and box offices worldwide.
Unified commerce platform that synchronizes box office, online, kiosks, and mobile sales in real-time across all revenue channels
Accesso is a comprehensive technology platform specializing in ticketing, point-of-sale, and guest experience management for leisure and entertainment venues like theme parks, zoos, and water parks. Its core offering, accesso Siriusware, streamlines box office operations, online sales, reservations, and eCommerce with real-time inventory management and dynamic pricing tools. The software integrates seamlessly with CRM and analytics systems to enhance revenue optimization and guest satisfaction across high-volume environments.
Pros
- Robust integration of ticketing, POS, and mobile commerce for unified operations
- Scalable for high-volume venues with advanced analytics and dynamic pricing
- Strong support for contactless payments and upsell opportunities
Cons
- Steep learning curve due to enterprise-level complexity
- Higher costs may not suit small or mid-sized venues
- Customization can require additional development time
Best For
Large attractions and entertainment venues needing an integrated, high-capacity ticketing and revenue management system.
Pricing
Custom pricing based on venue size, transaction volume, and modules; typically includes setup fees, monthly subscriptions starting at $5,000+, and per-transaction costs.
TicketTailor
specializedAffordable, no-fee ticketing platform with seating charts and integrations for events and box offices.
Ethical no-booking-fee model where customers only pay what organizers set, maximizing revenue retention
TicketTailor is a straightforward online ticketing platform tailored for event organizers, enabling easy creation and sale of tickets for live events, workshops, and performances. It offers a dedicated box office app for on-site sales, scanning, and check-ins, with support for seating charts and custom branding. The software emphasizes transparency and affordability, allowing organizers to retain more revenue without mandatory booking fees passed to customers.
Pros
- Transparent pricing with low per-ticket fees (around 0.65% + VAT) or flat monthly subscriptions
- User-friendly interface with quick event setup and mobile-optimized box office app
- Offline-capable scanning and check-in for seamless on-site operations
Cons
- Limited advanced analytics and reporting compared to enterprise solutions
- Fewer integrations with marketing or CRM tools
- Customer support mainly email-based, with limited live chat options
Best For
Small to medium-sized venues, theaters, festivals, and independent organizers needing affordable, no-fuss box office ticketing.
Pricing
Pay-as-you-go at ~£0.0065 per £1 of tickets sold + VAT and payment fees, or monthly plans from £19 for unlimited tickets with added features; free trial available.
Conclusion
The top ticketing software tools cater to diverse needs, from enterprise-level arts organizations to intimate venues. Leading the pack, Tessitura stands out with its comprehensive integrated suite, unifying ticketing, CRM, fundraising, and marketing. Close behind, AudienceView and Ovationtix offer exceptional options, ideal for performing arts venues and smaller theater orgs, respectively, ensuring there is a strong fit for every user's unique requirements.
Don’t miss out—explore Tessitura to experience a streamlined, all-in-one platform that enhances efficiency, engagement, and success for your organization.
Tools Reviewed
All tools were independently evaluated for this comparison