Quick Overview
- 1#1: Five9 - Cloud-based contact center platform offering predictive, power, and preview dialing with advanced compliance features.
- 2#2: Convoso - AI-powered intelligent dialer optimized for high-volume outbound sales and collections with real-time compliance monitoring.
- 3#3: Talkdesk - AI-driven cloud contact center solution featuring predictive dialing, routing, and analytics for efficient agent performance.
- 4#4: Dialpad - AI-powered cloud phone system with power and predictive dialing integrated with real-time transcription and coaching.
- 5#5: PhoneBurner - Power dialer designed to maximize outbound calls by skipping voicemails and ring-no-answers for sales teams.
- 6#6: Kixie - Integrated power dialer with CRM automation, local presence, and voicemail drop for streamlined sales outreach.
- 7#7: RingCentral - Unified communications platform providing power dialing, video meetings, and team messaging for businesses.
- 8#8: AI rcall - Cloud-based call center software with power dialing, call monitoring, and integrations for remote teams.
- 9#9: JustCall - Business phone system offering click-to-dial, power dialer, SMS, and WhatsApp integration for sales and support.
- 10#10: CallHub - Cloud telephony platform for automated voice broadcasting, peer-to-peer dialing, and text campaigns.
Tools were ranked based on core features (dialing capabilities, CRM integrations, compliance tools), reliability, ease of use, and value proposition, ensuring the list reflects the most effective solutions for modern business needs.
Comparison Table
Automatic dialer software simplifies outbound communication, and this comparison table breaks down tools like Five9, Convoso, Talkdesk, Dialpad, PhoneBurner, and more to highlight key features, usability, and unique strengths. Readers will gain insights into how each platform aligns with different business needs, enabling informed choices for their communication strategies.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Five9 Cloud-based contact center platform offering predictive, power, and preview dialing with advanced compliance features. | enterprise | 9.4/10 | 9.6/10 | 8.5/10 | 8.7/10 |
| 2 | Convoso AI-powered intelligent dialer optimized for high-volume outbound sales and collections with real-time compliance monitoring. | specialized | 9.2/10 | 9.5/10 | 8.7/10 | 8.4/10 |
| 3 | Talkdesk AI-driven cloud contact center solution featuring predictive dialing, routing, and analytics for efficient agent performance. | enterprise | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 4 | Dialpad AI-powered cloud phone system with power and predictive dialing integrated with real-time transcription and coaching. | enterprise | 8.6/10 | 9.2/10 | 8.5/10 | 8.1/10 |
| 5 | PhoneBurner Power dialer designed to maximize outbound calls by skipping voicemails and ring-no-answers for sales teams. | specialized | 8.5/10 | 9.0/10 | 8.5/10 | 8.0/10 |
| 6 | Kixie Integrated power dialer with CRM automation, local presence, and voicemail drop for streamlined sales outreach. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 7 | RingCentral Unified communications platform providing power dialing, video meetings, and team messaging for businesses. | enterprise | 7.6/10 | 8.2/10 | 7.8/10 | 7.0/10 |
| 8 | AI rcall Cloud-based call center software with power dialing, call monitoring, and integrations for remote teams. | enterprise | 7.6/10 | 7.2/10 | 8.4/10 | 7.0/10 |
| 9 | JustCall Business phone system offering click-to-dial, power dialer, SMS, and WhatsApp integration for sales and support. | specialized | 8.4/10 | 8.8/10 | 8.5/10 | 8.0/10 |
| 10 | CallHub Cloud telephony platform for automated voice broadcasting, peer-to-peer dialing, and text campaigns. | specialized | 8.0/10 | 8.5/10 | 7.8/10 | 7.6/10 |
Cloud-based contact center platform offering predictive, power, and preview dialing with advanced compliance features.
AI-powered intelligent dialer optimized for high-volume outbound sales and collections with real-time compliance monitoring.
AI-driven cloud contact center solution featuring predictive dialing, routing, and analytics for efficient agent performance.
AI-powered cloud phone system with power and predictive dialing integrated with real-time transcription and coaching.
Power dialer designed to maximize outbound calls by skipping voicemails and ring-no-answers for sales teams.
Integrated power dialer with CRM automation, local presence, and voicemail drop for streamlined sales outreach.
Unified communications platform providing power dialing, video meetings, and team messaging for businesses.
Cloud-based call center software with power dialing, call monitoring, and integrations for remote teams.
Business phone system offering click-to-dial, power dialer, SMS, and WhatsApp integration for sales and support.
Cloud telephony platform for automated voice broadcasting, peer-to-peer dialing, and text campaigns.
Five9
enterpriseCloud-based contact center platform offering predictive, power, and preview dialing with advanced compliance features.
AI-powered Predictive Dialer with adaptive algorithms that dynamically adjust pacing to achieve up to 300% higher connect rates while ensuring regulatory compliance
Five9 is a premier cloud-based contact center platform renowned for its advanced automatic dialing capabilities, including predictive, progressive, and preview dialing modes that maximize agent talk time and connect rates. It supports high-volume outbound campaigns for sales, collections, and customer service while ensuring compliance with regulations like TCPA and DNC. The platform integrates with leading CRMs, offers AI-driven intelligent virtual agents, and provides robust real-time analytics and reporting for optimizing performance.
Pros
- Highly accurate predictive dialing algorithms that minimize agent idle time and boost efficiency
- Scalable cloud infrastructure supporting unlimited lines and rapid deployment
- Comprehensive compliance tools and omnichannel integration with CRM systems like Salesforce
Cons
- Steep pricing that may be prohibitive for small teams or startups
- Complex initial setup requiring technical expertise or professional services
- Performance can be sensitive to internet quality and bandwidth
Best For
Enterprise-level call centers and sales teams handling high-volume outbound campaigns that require scalability, compliance, and advanced analytics.
Pricing
Custom enterprise pricing starting at approximately $150-$200 per agent/month, billed annually with volume discounts; free trial available.
Convoso
specializedAI-powered intelligent dialer optimized for high-volume outbound sales and collections with real-time compliance monitoring.
Patented AI Compliance Engine that automates real-time DNC checks, consent verification, and litigation protection for outbound dialing.
Convoso is a cloud-based contact center platform designed for high-volume outbound calling, featuring predictive, power, and preview dialing modes to maximize agent connect rates. It integrates AI for compliance management, TCPA scrubbing, and dynamic call routing, alongside SMS, email, and voice broadcasting capabilities. The software supports sales, collections, and political campaigns with seamless CRM integrations like Salesforce and real-time analytics.
Pros
- Exceptional predictive dialing with up to 400% higher connect rates
- Robust TCPA/DNC compliance tools including AI-powered scrubbing
- Multi-channel support with integrated SMS, voice drops, and IVR
Cons
- Premium pricing may not suit small teams or low-volume users
- Initial setup and customization require technical expertise
- Reporting dashboard can feel overwhelming for new users
Best For
Mid-to-large sales, collections, or third-party verification teams handling high-volume outbound campaigns requiring strict regulatory compliance.
Pricing
Custom quote-based pricing; typically $0.04-$0.08 per connected minute or $100-$200 per seat/month, with volume discounts available.
Talkdesk
enterpriseAI-driven cloud contact center solution featuring predictive dialing, routing, and analytics for efficient agent performance.
AI-driven Autopilot that provides real-time agent assist during dialed calls, dynamically adjusting dial strategies based on performance data
Talkdesk is a cloud-based contact center platform that excels as an automatic dialer software solution, offering predictive, power, and preview dialing modes to maximize agent productivity. It intelligently dials outbound calls, skipping busy signals, voicemails, and no-answers while complying with regulations like TCPA and DNC. Integrated AI features like Autopilot provide real-time coaching and analytics to optimize dialing campaigns and improve connect rates for sales and support teams.
Pros
- Advanced AI-powered predictive dialing with real-time optimization for high connect rates
- Seamless CRM integrations (e.g., Salesforce, Zendesk) for efficient lead management
- Robust compliance tools including DNC scrubbing and call recording
Cons
- Pricing can be steep for smaller teams without full contact center needs
- Advanced features require higher-tier plans and setup time
- Occasional reports of integration glitches with custom CRMs
Best For
Mid-to-large sales and outbound call center teams seeking an integrated AI-enhanced dialer within a full CCaaS platform.
Pricing
Starts at around $75 per agent per month for basic plans; dialer features in Elevate/Elite tiers with custom enterprise pricing.
Dialpad
enterpriseAI-powered cloud phone system with power and predictive dialing integrated with real-time transcription and coaching.
AI Sales Coach providing real-time, in-call guidance and performance feedback
Dialpad is a cloud-based communications platform with robust automatic dialing features, including power dialers and AI-enhanced predictive dialers designed for high-volume outbound sales calling. It leverages AI for real-time call transcription, sentiment analysis, and live coaching to improve agent performance and call outcomes. Integrated seamlessly with CRMs like Salesforce and HubSpot, it streamlines workflows for sales teams while ensuring TCPA compliance.
Pros
- AI-powered real-time coaching and sentiment analysis during calls
- Seamless integrations with major CRMs and unlimited US/Canada calling
- Compliance-focused predictive dialing with customizable drop rates
Cons
- Predictive dialer locked behind higher-tier plans
- Pricing escalates quickly for advanced features and add-ons
- Reporting and analytics could be more customizable for power users
Best For
Mid-sized sales teams seeking AI-driven insights to boost outbound calling efficiency without complex on-premise setups.
Pricing
Starts at $23/user/month (billed annually) for Pro plan with basic dialer; AI Sales plans from $39/user/month; Enterprise custom.
PhoneBurner
specializedPower dialer designed to maximize outbound calls by skipping voicemails and ring-no-answers for sales teams.
Hyper-fast sequential dialing with zero lag, enabling 60-80 dials per hour per rep
PhoneBurner is a cloud-based power dialer designed for sales teams to maximize outbound call volume by automatically dialing multiple prospects sequentially and connecting only live answers to agents. It skips unanswered calls, busy signals, and voicemails, allowing reps to make up to 80 calls per hour. Key features include instant voicemail drops, local presence dialing, call recording, and seamless CRM integrations like Salesforce and HubSpot.
Pros
- Ultra-fast power dialing boosts connects by 3-4x
- Instant voicemail drops save time on callbacks
- Strong CRM integrations streamline workflows
Cons
- Pricing can be steep for small teams or low-volume users
- Limited inbound calling capabilities
- Occasional reports of call quality issues during peak hours
Best For
High-volume outbound sales teams focused on cold calling and lead generation.
Pricing
Starts at $149/user/month (billed annually); higher tiers up to $219/user/month with more features.
Kixie
specializedIntegrated power dialer with CRM automation, local presence, and voicemail drop for streamlined sales outreach.
Smart Dialer that intelligently predicts and connects live answers while automatically handling voicemails and busy signals
Kixie is a cloud-based sales engagement platform specializing in automatic dialing for outbound sales teams, offering power, predictive, and progressive dialing modes to maximize connect rates. It seamlessly integrates with CRMs like Salesforce, HubSpot, and Pipedrive, displaying real-time customer data during calls. Additional tools include AI-powered conversation intelligence, voicemail drops, SMS messaging, and call recording for comprehensive sales acceleration.
Pros
- Deep integrations with major CRMs for seamless workflows
- Advanced dialing algorithms that skip voicemails and IVRs
- Robust AI features like call transcription and coaching insights
Cons
- Pricing can be steep for small teams or basic needs
- Occasional reports of call quality issues on weaker connections
- Advanced features require some setup and training
Best For
Mid-sized sales teams relying on CRM tools who need high-volume outbound calling with intelligent automation.
Pricing
Starts at $35/user/month (Professional), $65/user/month (Integrated), with custom Enterprise pricing; annual discounts available.
RingCentral
enterpriseUnified communications platform providing power dialing, video meetings, and team messaging for businesses.
AI-powered conversation intelligence integrated directly into dialing workflows for real-time coaching and analytics
RingCentral is a comprehensive cloud-based unified communications platform that includes automatic dialing capabilities via its RingCX contact center suite, supporting power dialing, predictive dialing, and preview dialing for efficient outbound calling. It automates call connections by predicting agent availability and minimizing idle time, integrating seamlessly with CRM systems like Salesforce for enhanced lead management. The platform combines these dialer features with VoIP telephony, team messaging, video conferencing, and AI-driven analytics for sales and customer service teams.
Pros
- Seamless integration with CRM tools and unified communications ecosystem
- High call quality with global reach and reliability
- Scalable predictive and power dialing for high-volume outbound campaigns
Cons
- Higher pricing requires add-ons for full dialer functionality
- Setup can be complex for non-enterprise users
- Less specialized than dedicated dialer-only software
Best For
Mid-to-large sales and support teams in businesses seeking an all-in-one communications platform with robust automatic dialing.
Pricing
Core plans start at $20/user/month; RingCX contact center with dialers from $65/user/month (billed annually).
AI rcall
enterpriseCloud-based call center software with power dialing, call monitoring, and integrations for remote teams.
Power Dialer with automatic skipping of busy signals, no-answers, and voicemails
AI rcall is a cloud-based VoIP phone system with automatic dialing capabilities via its Power Dialer, enabling sales teams to efficiently contact leads by auto-dialing lists and skipping unanswered calls. It integrates seamlessly with CRMs like Salesforce and HubSpot, providing call logging, analytics, and coaching tools. While versatile for contact centers, its dialing features focus on power and progressive modes rather than advanced predictive dialing.
Pros
- Intuitive interface with quick setup
- Strong CRM integrations for seamless workflows
- Reliable call quality and analytics
Cons
- No true predictive dialing for high-volume campaigns
- Pricing escalates quickly for advanced features
- Limited dialer customization options
Best For
SMB sales teams seeking an integrated cloud phone system with power dialing and CRM sync.
Pricing
Starts at $30/user/month (Essentials, billed annually); Professional at $50/user/month; enterprise custom pricing.
JustCall
specializedBusiness phone system offering click-to-dial, power dialer, SMS, and WhatsApp integration for sales and support.
AI-powered call summaries and real-time transcription for instant insights without manual review
JustCall is a cloud-based VoIP platform specializing in automatic dialing solutions like power dialers, predictive dialers, and preview dialers to enhance outbound sales and support efficiency. It integrates deeply with CRMs such as Salesforce, HubSpot, and Zendesk, enabling seamless contact management, click-to-call, and automated workflows. Additional features include SMS, WhatsApp messaging, call recording, analytics, and AI-powered transcription for comprehensive team performance insights.
Pros
- Multiple dialer modes (power, predictive, preview) with compliance controls
- Robust CRM integrations and click-to-call functionality
- Global calling with local numbers in 70+ countries and AI transcription
Cons
- Advanced features like predictive dialing require higher-tier plans
- Reporting customization can feel limited for enterprise users
- Occasional VoIP quality issues in high-volume scenarios
Best For
Sales and outbound teams needing integrated dialers with CRM syncing and multi-channel messaging.
Pricing
Starts at $19/user/month (Essentials), $29/user/month (Professional), $49/user/month (Max); billed annually with custom enterprise options.
CallHub
specializedCloud telephony platform for automated voice broadcasting, peer-to-peer dialing, and text campaigns.
Integrated peer-to-peer texting and volunteer coordination for advocacy campaigns
CallHub is a cloud-based communication platform specializing in automatic dialing solutions like predictive, power, and preview dialers for high-volume outbound calling. It supports political campaigns, nonprofits, sales teams, and customer service with integrated voice broadcasting, IVR surveys, SMS messaging, and peer-to-peer texting. The software offers CRM integrations, real-time reporting, and compliance tools to manage large-scale outreach efficiently.
Pros
- Scalable for high-volume campaigns with predictive dialing
- Multi-channel support including voice, SMS, and texting
- Strong compliance features like DNC scrubbing and TCPA adherence
Cons
- Usage-based pricing can add up for low-volume users
- Interface has a learning curve for advanced customizations
- Limited free trial and onboarding support for beginners
Best For
Political campaigns, nonprofits, and sales teams requiring scalable, compliant high-volume dialing.
Pricing
Pay-per-use model starting at $0.015-$0.03 per minute for calls and $0.008-$0.02 per SMS; custom enterprise plans available.
Conclusion
Across the reviewed automatic dialer tools, the top choices stand out for performance and functionality, with Five9 leading as the most comprehensive solution—featuring cloud-based predictive/power dialing and advanced compliance features. Convoso, a strong second, excels with AI-driven high-volume outreach and real-time compliance monitoring, making it ideal for sales and collections. Talkdesk, third, impresses with AI analytics and efficient agent performance tools, catering to teams prioritizing data-driven efficiency. While all offer value, Five9 rises as the top pick for its well-rounded capabilities.
Don’t miss the chance to enhance your outbound efforts—explore Five9 today to leverage its robust features and take your contact center performance to the next level.
Tools Reviewed
All tools were independently evaluated for this comparison