Quick Overview
- 1#1: Convoso - Convoso provides AI-powered predictive dialing software that maximizes live connections while ensuring TCPA compliance for contact centers.
- 2#2: Five9 - Five9 delivers cloud-based contact center software with advanced predictive, power, and preview dialing capabilities.
- 3#3: Kixie - Kixie offers an integrated power dialer with CRM automation, one-click calling, and voicemail drops for sales teams.
- 4#4: PhoneBurner - PhoneBurner is a high-speed power dialer that automatically advances to the next call, skipping voicemails and busy signals.
- 5#5: Dialpad - Dialpad AI provides real-time coaching and power dialing integrated with AI transcription for efficient outbound sales.
- 6#6: Talkdesk - Talkdesk offers an AI-native contact center platform with predictive dialing, routing, and analytics for outbound campaigns.
- 7#7: RingCentral - RingCentral Engage Voice enables predictive and progressive dialing with seamless CRM integrations for contact centers.
- 8#8: AI rcall - AI rcall provides cloud-based power dialing and call management with CTI integrations for sales and support teams.
- 9#9: VICIdial - VICIdial is an open-source contact center suite featuring predictive dialing, inbound/outbound capabilities, and CRM integration.
- 10#10: CallFire - CallFire delivers pay-as-you-go autodialer services for voice broadcasting, IVR, and targeted outbound calling campaigns.
We ranked these tools by evaluating key factors including dialing capability (predictive, power, progressive), integration with CRMs and communication systems, compliance adherence, user-friendliness, and overall value to ensure a balanced selection that meets varied professional needs.
Comparison Table
This comparison table explores top autodialer software options, including Convoso, Five9, Kixie, PhoneBurner, Dialpad, and more, to help users evaluate their choices. It highlights key features, usability, and suitability for diverse workflows, empowering readers to select the tool that best fits their needs, whether for sales, customer service, or lead generation.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Convoso Convoso provides AI-powered predictive dialing software that maximizes live connections while ensuring TCPA compliance for contact centers. | specialized | 9.6/10 | 9.8/10 | 8.4/10 | 9.1/10 |
| 2 | Five9 Five9 delivers cloud-based contact center software with advanced predictive, power, and preview dialing capabilities. | enterprise | 8.9/10 | 9.5/10 | 8.2/10 | 8.4/10 |
| 3 | Kixie Kixie offers an integrated power dialer with CRM automation, one-click calling, and voicemail drops for sales teams. | specialized | 8.7/10 | 9.1/10 | 8.4/10 | 8.5/10 |
| 4 | PhoneBurner PhoneBurner is a high-speed power dialer that automatically advances to the next call, skipping voicemails and busy signals. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 5 | Dialpad Dialpad AI provides real-time coaching and power dialing integrated with AI transcription for efficient outbound sales. | general_ai | 8.3/10 | 8.7/10 | 8.9/10 | 7.6/10 |
| 6 | Talkdesk Talkdesk offers an AI-native contact center platform with predictive dialing, routing, and analytics for outbound campaigns. | enterprise | 8.4/10 | 9.1/10 | 7.8/10 | 7.5/10 |
| 7 | RingCentral RingCentral Engage Voice enables predictive and progressive dialing with seamless CRM integrations for contact centers. | enterprise | 8.3/10 | 8.7/10 | 8.1/10 | 7.8/10 |
| 8 | AI rcall AI rcall provides cloud-based power dialing and call management with CTI integrations for sales and support teams. | enterprise | 7.8/10 | 7.5/10 | 9.2/10 | 7.0/10 |
| 9 | VICIdial VICIdial is an open-source contact center suite featuring predictive dialing, inbound/outbound capabilities, and CRM integration. | other | 8.2/10 | 9.2/10 | 6.5/10 | 9.8/10 |
| 10 | CallFire CallFire delivers pay-as-you-go autodialer services for voice broadcasting, IVR, and targeted outbound calling campaigns. | specialized | 7.6/10 | 8.2/10 | 6.8/10 | 8.5/10 |
Convoso provides AI-powered predictive dialing software that maximizes live connections while ensuring TCPA compliance for contact centers.
Five9 delivers cloud-based contact center software with advanced predictive, power, and preview dialing capabilities.
Kixie offers an integrated power dialer with CRM automation, one-click calling, and voicemail drops for sales teams.
PhoneBurner is a high-speed power dialer that automatically advances to the next call, skipping voicemails and busy signals.
Dialpad AI provides real-time coaching and power dialing integrated with AI transcription for efficient outbound sales.
Talkdesk offers an AI-native contact center platform with predictive dialing, routing, and analytics for outbound campaigns.
RingCentral Engage Voice enables predictive and progressive dialing with seamless CRM integrations for contact centers.
AI rcall provides cloud-based power dialing and call management with CTI integrations for sales and support teams.
VICIdial is an open-source contact center suite featuring predictive dialing, inbound/outbound capabilities, and CRM integration.
CallFire delivers pay-as-you-go autodialer services for voice broadcasting, IVR, and targeted outbound calling campaigns.
Convoso
specializedConvoso provides AI-powered predictive dialing software that maximizes live connections while ensuring TCPA compliance for contact centers.
AI Dialer Pro with real-time predictive intelligence and built-in TCPA compliance scoring
Convoso is a premier autodialer software platform tailored for high-volume contact centers, featuring predictive, power, and preview dialing modes powered by AI to optimize connect rates and agent efficiency. It excels in compliance with built-in TCPA tools, DNC scrubbing, and real-time litigation safeguards, while supporting omnichannel outreach via voice, SMS, email, and web chat. Robust analytics, CRM integrations, and AI-driven insights further enhance performance for sales, collections, and customer service operations.
Pros
- AI-driven predictive dialing achieves industry-leading connect rates up to 30-40% higher than competitors
- Enterprise-grade compliance suite with automated DNC management and consent tracking
- Seamless omnichannel integration and scalable architecture for large teams
Cons
- Quote-based pricing lacks upfront transparency and can be costly for smaller operations
- Steep learning curve for advanced features despite intuitive core interface
- Occasional reports of integration glitches with niche CRMs
Best For
High-volume outbound contact centers in regulated industries like finance, healthcare, and telemarketing that prioritize compliance and maximum efficiency.
Pricing
Custom quote-based pricing, typically $0.06-$0.12 per connected minute or $100-$200 per agent/month, with volume discounts for enterprises.
Five9
enterpriseFive9 delivers cloud-based contact center software with advanced predictive, power, and preview dialing capabilities.
AI-powered Predictive Connect, which dynamically adjusts dialing algorithms in real-time to optimize live answer rates while ensuring TCPA and DNC compliance.
Five9 is a comprehensive cloud-based contact center platform specializing in autodialer software, featuring predictive, power, progressive, and preview dialing to maximize agent connect rates and efficiency in outbound campaigns. It supports high-volume calling for sales, collections, and customer outreach with seamless CRM integrations like Salesforce and Microsoft Dynamics. Advanced AI tools, real-time analytics, and compliance features like TCPA monitoring make it ideal for regulated industries, while omnichannel capabilities extend beyond voice to SMS and email.
Pros
- Highly accurate predictive dialing with AI optimization for superior connect rates
- Extensive integrations with CRMs and robust compliance suite
- Scalable cloud architecture with 99.999% uptime reliability
Cons
- Premium pricing that may overwhelm small teams
- Complex setup and customization requiring training
- Occasional reporting lags during peak usage
Best For
Mid-to-large contact centers and sales organizations handling high-volume outbound calls in regulated environments.
Pricing
Custom quote-based pricing; starts around $149/user/month for basic plans, with enterprise tiers up to $200+/user/month including advanced AI and analytics.
Kixie
specializedKixie offers an integrated power dialer with CRM automation, one-click calling, and voicemail drops for sales teams.
Bi-directional CRM integration allowing one-click dialing and instant call/email/SMS logging directly in tools like Salesforce
Kixie is a cloud-based sales engagement platform specializing in autodialing, offering power, predictive, and progressive dialing modes to automate outbound calls for sales teams. It integrates deeply with CRMs like Salesforce, HubSpot, and Pipedrive, enabling one-click calling, automatic call logging, and bi-directional data sync. Additional features include local presence dialing, voicemail drops, SMS automation, and AI-driven call coaching to enhance sales efficiency and compliance.
Pros
- Seamless, deep integrations with major CRMs for automatic logging and data sync
- Advanced autodialing options including predictive dialing and local presence
- Built-in compliance tools like TCPA safeguards and voicemail drops
Cons
- Higher pricing tiers can be expensive for large teams
- Reporting and analytics are solid but less customizable than enterprise competitors
- Occasional reports of call quality issues during peak hours
Best For
Outbound sales teams and SDRs relying on CRM workflows who need fast, integrated autodialing without complex setup.
Pricing
Starts at $35/user/month (Professional, billed annually) up to $95/user/month (Enterprise); custom quotes for larger teams.
PhoneBurner
specializedPhoneBurner is a high-speed power dialer that automatically advances to the next call, skipping voicemails and busy signals.
Instant dialing with no delays, skipping non-connects to maximize live conversations
PhoneBurner is a robust autodialer software tailored for outbound sales teams, enabling reps to make up to 80+ calls per hour by power dialing with minimal delays. It automatically skips busy signals, voicemails, and no-answers, connecting agents only to live prospects. Additional tools include local caller ID, voicemail drops, call recording, and seamless CRM integrations like Salesforce and HubSpot.
Pros
- Dramatically boosts call volume and connect rates
- Voicemail drop and local presence improve efficiency
- Excellent CRM integrations and call analytics
Cons
- Higher pricing without a free trial
- Primarily outbound-focused with limited inbound support
- Setup requires some initial configuration
Best For
Outbound sales teams in high-volume cold calling environments seeking compliant, efficient dialing.
Pricing
Starts at $149/user/month (billed annually); custom enterprise plans available.
Dialpad
general_aiDialpad AI provides real-time coaching and power dialing integrated with AI transcription for efficient outbound sales.
AI Sales Coach providing real-time, AI-driven feedback and sentiment analysis during live calls
Dialpad is a cloud-based unified communications platform with robust autodialer capabilities via its AI Sales suite, offering power dialing, predictive dialing, and progressive dialing modes to maximize agent talk time. It integrates AI-powered features like real-time call coaching, transcription, and sentiment analysis to improve sales performance and compliance. The platform also supports seamless CRM integrations and team collaboration tools, making it a comprehensive solution for outbound calling operations.
Pros
- Advanced AI features like real-time coaching and call transcription enhance agent productivity
- Seamless integrations with major CRMs such as Salesforce and HubSpot
- High-quality VoIP with local presence dialing for better connect rates
Cons
- Predictive dialing requires higher-tier plans, limiting access for smaller teams
- Pricing can escalate quickly with add-ons and user scaling
- Dialing rule customization is less flexible compared to dedicated autodialer specialists
Best For
Mid-sized sales teams needing an integrated communication platform with AI-enhanced autodialing and CRM connectivity.
Pricing
Starts at $15/user/month (Standard), $25/user/month (Pro with basic dialer), up to $40+/user/month for AI Sales with predictive dialing; volume discounts and enterprise custom pricing available.
Talkdesk
enterpriseTalkdesk offers an AI-native contact center platform with predictive dialing, routing, and analytics for outbound campaigns.
AI-Powered Predictive Dialing with machine learning for superior connect rates and agent utilization
Talkdesk is a comprehensive cloud-based contact center platform with robust autodialer capabilities, including predictive, power, and preview dialing modes designed to maximize agent productivity and connect rates. It integrates AI-driven features like real-time coaching and compliance monitoring to optimize outbound campaigns while supporting omnichannel interactions. Primarily targeted at mid-to-enterprise businesses, it combines autodialing with full CCaaS functionality for scalable customer engagement.
Pros
- Advanced AI-powered predictive dialing for up to 300% productivity gains
- Strong TCPA/DNC compliance and real-time analytics
- Seamless CRM integrations like Salesforce and Zendesk
Cons
- High cost makes it less viable for small teams or pure autodialer needs
- Steeper learning curve due to extensive feature set
- Custom pricing lacks transparency for budgeting
Best For
Mid-to-large contact centers requiring integrated autodialing within an AI-enhanced CCaaS platform.
Pricing
Custom quote-based pricing; starts at ~$75/user/month for Essentials edition, up to $150+/user/month for Elite with advanced autodialer features.
RingCentral
enterpriseRingCentral Engage Voice enables predictive and progressive dialing with seamless CRM integrations for contact centers.
Integrated predictive dialing within a full UCaaS platform including video, messaging, and AI analytics
RingCentral is a cloud-based unified communications platform that includes autodialer functionality through its RingCentral Engage Voice solution, offering preview, power, and predictive dialing modes for sales teams. It integrates dialing with VoIP calling, SMS, video conferencing, and CRM systems like Salesforce and Microsoft Dynamics. This makes it a versatile option for businesses combining communication tools with outbound calling efficiency.
Pros
- Robust predictive and power dialing with high call connect rates
- Deep CRM integrations and unified communications suite
- Reliable global infrastructure with excellent call quality
Cons
- Higher pricing compared to dedicated autodialers
- Complex setup for advanced dialing campaigns
- Limited customization for niche autodialing needs
Best For
Mid-sized to enterprise sales teams seeking integrated UCaaS with autodialing capabilities.
Pricing
Core plans start at $20/user/month; Engage Voice autodialer features from $65/user/month with custom enterprise pricing.
AI rcall
enterpriseAI rcall provides cloud-based power dialing and call management with CTI integrations for sales and support teams.
Power Dialer with automatic skipping of unanswered calls and voicemail detection for seamless agent efficiency
AI rcall is a cloud-based VoIP phone system with built-in autodialing via its Power Dialer, enabling sales teams to sequentially dial leads while skipping busy signals, voicemails, and no-answers for efficient outreach. It offers call recording, analytics, IVR, and seamless CRM integrations like Salesforce and HubSpot to log calls automatically and boost productivity. While versatile for customer support and sales, its dialer focuses on progressive calling rather than high-volume predictive dialing.
Pros
- User-friendly interface with quick setup and intuitive dialer controls
- Excellent integrations with 100+ CRMs and tools for automated call logging
- Robust call analytics and reporting for performance insights
Cons
- Lacks predictive or preview dialing modes, limiting high-volume campaigns
- Pricing can add up for teams needing advanced features
- Dialer customization options are somewhat limited compared to dedicated autodialers
Best For
Small to medium sales teams seeking an easy-to-deploy power dialer integrated into a full phone system without hardware.
Pricing
Starts at $30/user/month (Essentials, billed annually) up to $50/user/month (Professional); custom enterprise plans available.
VICIdial
otherVICIdial is an open-source contact center suite featuring predictive dialing, inbound/outbound capabilities, and CRM integration.
Fully open-source architecture allowing unlimited customization and scalability without vendor lock-in
VICIdial is a free, open-source contact center suite that excels as an autodialer, supporting predictive, power, progressive, and manual dialing modes for high-volume outbound campaigns. It integrates seamlessly with Asterisk PBX, offers web-based agent and admin interfaces, and includes CRM tools, call recording, dispositions, and real-time reporting. Ideal for inbound/outbound operations, it handles VoIP, lead management, and multi-channel campaigns with extensive customization options.
Pros
- Completely free open-source software with no licensing fees
- Extremely feature-rich including advanced dialing algorithms and integrations
- Large community and extensive documentation for support
Cons
- Steep learning curve and complex setup requiring Linux/Asterisk expertise
- Outdated web interface that feels clunky
- Resource-intensive for very large-scale deployments without optimization
Best For
Tech-savvy call center operators and small-to-medium businesses seeking a highly customizable, cost-free autodialer solution.
Pricing
Free open-source core; optional paid hosting, support, and add-ons from partners (pricing varies, e.g., $0.01/minute hosted plans).
CallFire
specializedCallFire delivers pay-as-you-go autodialer services for voice broadcasting, IVR, and targeted outbound calling campaigns.
IVR Studio drag-and-drop builder for creating complex, no-code interactive voice response systems
CallFire is a cloud-based autodialer platform designed for outbound calling campaigns, offering predictive, power, and preview dialing modes to maximize agent efficiency. It supports voice broadcasting, SMS messaging, and customizable IVR systems for interactive customer engagement. The service is geared toward political campaigns, sales teams, and nonprofits needing scalable communication tools with built-in TCPA compliance features.
Pros
- Flexible pay-as-you-go pricing with no contracts
- Robust IVR Studio for custom voice applications
- Strong compliance tools including DNC scrubbing
Cons
- Dated user interface that feels clunky
- Reporting and analytics lack depth compared to competitors
- Customer support response times can be inconsistent
Best For
Small to medium businesses and political campaigns seeking cost-effective autodialing without long-term commitments.
Pricing
Pay-as-you-go starting at $0.014/min for voice calls, $0.015 per SMS, and $0.05/min for IVR; no setup fees or contracts.
Conclusion
From AI-driven predictive dialing to cloud-based integrations and sales automation, the reviewed autodialers cater to diverse needs, but Convoso emerges as the top choice, excelling in balancing live connections with compliance. Five9 and Kixie follow closely, offering robust advanced dialing capabilities and sales-focused tools, ensuring there’s a strong alternative for nearly every scenario.
Ready to elevate your outbound efforts? Start with Convoso for industry-leading performance—or explore Five9 or Kixie based on your specific requirements to find the perfect fit.
Tools Reviewed
All tools were independently evaluated for this comparison