Quick Overview
- 1#1: Convoso - Convoso is a predictive dialer platform that automates outbound calling to connect agents with live answers instantly while minimizing compliance risks.
- 2#2: Five9 - Five9 provides cloud-based contact center software with advanced predictive, power, and preview dialing capabilities for high-volume outbound campaigns.
- 3#3: Talkdesk - Talkdesk offers AI-powered auto dialing integrated into a full contact center platform to boost agent productivity and call connection rates.
- 4#4: PhoneBurner - PhoneBurner is a power dialer that automates outbound sales calls, leaving voicemails and skipping busy signals for maximum efficiency.
- 5#5: Kixie - Kixie delivers integrated power and predictive dialing with CRM syncing to streamline sales outreach and follow-ups.
- 6#6: VICIdial - VICIdial is an open-source contact center suite featuring predictive dialing, inbound/outbound support, and extensive customization options.
- 7#7: CallTools - CallTools provides scalable power and predictive dialers with built-in SMS and CRM integrations for sales teams.
- 8#8: CallFire - CallFire offers pay-as-you-go auto dialing for voice broadcasting, surveys, and targeted outbound campaigns.
- 9#9: XCALLY - XCALLY is an omnichannel contact center solution with predictive dialing, IVR, and real-time campaign management.
- 10#10: GoAutoDial - GoAutoDial is a free open-source auto dialer based on VICIdial, optimized for cloud deployment and high-volume calling.
We selected and ranked these tools by evaluating functionality (including dialing modes and integrations), reliability, ease of use, and overall value, ensuring they cater to diverse needs from small teams to large enterprises.
Comparison Table
Auto dialer software enhances outreach efficiency, critical for sales, support, and marketing teams. This comparison table features top tools including Convoso, Five9, Talkdesk, PhoneBurner, Kixie, and more, examining their key capabilities, pricing models, and user-friendliness. Readers will learn to identify the best fit for their operational needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Convoso Convoso is a predictive dialer platform that automates outbound calling to connect agents with live answers instantly while minimizing compliance risks. | specialized | 9.5/10 | 9.8/10 | 9.2/10 | 9.0/10 |
| 2 | Five9 Five9 provides cloud-based contact center software with advanced predictive, power, and preview dialing capabilities for high-volume outbound campaigns. | enterprise | 9.2/10 | 9.6/10 | 8.1/10 | 8.4/10 |
| 3 | Talkdesk Talkdesk offers AI-powered auto dialing integrated into a full contact center platform to boost agent productivity and call connection rates. | enterprise | 8.7/10 | 9.2/10 | 8.0/10 | 8.0/10 |
| 4 | PhoneBurner PhoneBurner is a power dialer that automates outbound sales calls, leaving voicemails and skipping busy signals for maximum efficiency. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 5 | Kixie Kixie delivers integrated power and predictive dialing with CRM syncing to streamline sales outreach and follow-ups. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.6/10 |
| 6 | VICIdial VICIdial is an open-source contact center suite featuring predictive dialing, inbound/outbound support, and extensive customization options. | other | 8.1/10 | 9.3/10 | 5.7/10 | 9.8/10 |
| 7 | CallTools CallTools provides scalable power and predictive dialers with built-in SMS and CRM integrations for sales teams. | specialized | 8.2/10 | 8.7/10 | 7.9/10 | 8.0/10 |
| 8 | CallFire CallFire offers pay-as-you-go auto dialing for voice broadcasting, surveys, and targeted outbound campaigns. | specialized | 7.8/10 | 8.5/10 | 7.2/10 | 7.9/10 |
| 9 | XCALLY XCALLY is an omnichannel contact center solution with predictive dialing, IVR, and real-time campaign management. | enterprise | 8.5/10 | 9.2/10 | 7.8/10 | 8.3/10 |
| 10 | GoAutoDial GoAutoDial is a free open-source auto dialer based on VICIdial, optimized for cloud deployment and high-volume calling. | other | 7.2/10 | 8.0/10 | 5.5/10 | 9.0/10 |
Convoso is a predictive dialer platform that automates outbound calling to connect agents with live answers instantly while minimizing compliance risks.
Five9 provides cloud-based contact center software with advanced predictive, power, and preview dialing capabilities for high-volume outbound campaigns.
Talkdesk offers AI-powered auto dialing integrated into a full contact center platform to boost agent productivity and call connection rates.
PhoneBurner is a power dialer that automates outbound sales calls, leaving voicemails and skipping busy signals for maximum efficiency.
Kixie delivers integrated power and predictive dialing with CRM syncing to streamline sales outreach and follow-ups.
VICIdial is an open-source contact center suite featuring predictive dialing, inbound/outbound support, and extensive customization options.
CallTools provides scalable power and predictive dialers with built-in SMS and CRM integrations for sales teams.
CallFire offers pay-as-you-go auto dialing for voice broadcasting, surveys, and targeted outbound campaigns.
XCALLY is an omnichannel contact center solution with predictive dialing, IVR, and real-time campaign management.
GoAutoDial is a free open-source auto dialer based on VICIdial, optimized for cloud deployment and high-volume calling.
Convoso
specializedConvoso is a predictive dialer platform that automates outbound calling to connect agents with live answers instantly while minimizing compliance risks.
AI-powered Compliance-as-a-Service (CaaS) with real-time regulatory monitoring and auto-litigation protection
Convoso is a cloud-based contact center platform renowned for its advanced auto-dialing capabilities, including predictive, power, and preview dialing modes that optimize agent connect rates up to 400%. It integrates AI-powered conversation intelligence, real-time sentiment analysis, and compliance tools like TCPA scrubbing and DNC management to ensure regulatory adherence. Beyond dialing, it supports omnichannel communications via SMS, email, and voice, making it ideal for high-volume outbound operations in sales, collections, and customer service.
Pros
- Exceptional predictive dialing with up to 4x connect rates
- Robust AI tools for sentiment analysis and agent assist
- Comprehensive compliance features including automatic DNC scrubbing
Cons
- Pricing can be premium for smaller teams
- Steeper learning curve for advanced AI customizations
- Limited transparency on exact per-minute costs upfront
Best For
Enterprise-level outbound call centers in sales, debt collection, or telemarketing requiring high scalability, AI insights, and strict compliance.
Pricing
Custom enterprise pricing starting at ~$99/user/month plus per-minute usage fees (e.g., $0.04-$0.06/min); volume discounts available.
Five9
enterpriseFive9 provides cloud-based contact center software with advanced predictive, power, and preview dialing capabilities for high-volume outbound campaigns.
AI-optimized predictive dialing that dynamically adjusts to agent availability and regulations for maximum connect rates
Five9 is a comprehensive cloud-based contact center platform specializing in auto-dialing solutions, offering predictive, power, preview, and progressive dialing modes to maximize agent efficiency and connect rates. It integrates deeply with CRMs like Salesforce and provides advanced analytics, compliance tools for TCPA/DNC, and AI-driven features for intelligent call routing and virtual agents. Ideal for high-volume outbound campaigns, Five9 ensures scalability and real-time performance monitoring across global operations.
Pros
- Advanced predictive dialing with real-time optimization to minimize abandon rates
- Seamless CRM integrations and robust compliance features
- Scalable cloud infrastructure with AI-powered analytics and reporting
Cons
- High cost structure requiring custom quotes
- Steep learning curve for full feature utilization
- Dependent on stable high-speed internet for optimal performance
Best For
Enterprise-level contact centers handling high-volume outbound calls that require regulatory compliance and advanced analytics.
Pricing
Custom quote-based pricing, typically starting at $149-$200 per agent/month depending on features and volume, with annual contracts.
Talkdesk
enterpriseTalkdesk offers AI-powered auto dialing integrated into a full contact center platform to boost agent productivity and call connection rates.
Autopilot AI Copilot for real-time call coaching and predictive dialing optimization
Talkdesk is a comprehensive cloud-based contact center platform featuring advanced auto-dialing capabilities, including predictive, power, and preview dialing modes designed for high-volume outbound campaigns. It integrates AI-driven tools like Autopilot for real-time agent assistance, call optimization, and compliance management to maximize connect rates while minimizing regulatory risks. The platform also offers robust analytics, CRM integrations, and omnichannel support, making it suitable for sales and service teams scaling operations.
Pros
- AI-powered predictive dialing optimizes connect rates and reduces agent wait times
- Seamless integrations with major CRMs like Salesforce and robust compliance tools (DNC, TCPA)
- Comprehensive analytics and real-time reporting for campaign performance
Cons
- High cost structure better suited for enterprises than small teams
- Complex setup and learning curve for full feature utilization
- Pricing is quote-based with limited public transparency
Best For
Mid-to-large sales and contact center teams needing scalable, AI-enhanced auto-dialing integrated with inbound operations.
Pricing
Custom quote-based pricing; entry-level plans start around $75-85 per user/month, with advanced tiers up to $125+ per user/month.
PhoneBurner
specializedPhoneBurner is a power dialer that automates outbound sales calls, leaving voicemails and skipping busy signals for maximum efficiency.
Local Presence dialing that dynamically matches caller ID to prospect's area code for higher answer rates
PhoneBurner is a cloud-based auto-dialer software tailored for sales teams, enabling high-volume outbound calling by automatically dialing multiple lines and connecting agents only to live answers. It skips voicemails, busy signals, and no-answers, while automatically dropping pre-recorded voicemails and providing local presence dialing. The platform integrates with CRMs like Salesforce, offers call recording, coaching, and analytics to boost sales efficiency and track performance.
Pros
- Exceptional connect rates with intelligent skipping of non-live calls
- Seamless CRM integrations and automated voicemail drops
- Robust call analytics and real-time coaching tools
Cons
- Higher pricing may not suit small teams or budgets
- Limited inbound calling capabilities compared to full contact centers
- Occasional reports of connectivity issues during peak usage
Best For
Outbound sales teams and power dialers seeking maximum live connections per hour without hardware setup.
Pricing
Starts at $149/user/month for Standard plan (billed annually), with Pro at $169/user/month and custom Enterprise options.
Kixie
specializedKixie delivers integrated power and predictive dialing with CRM syncing to streamline sales outreach and follow-ups.
Ultra-fast power dialer with local presence and one-second connect times
Kixie is a cloud-based sales engagement platform specializing in power dialing and integrated communications for outbound sales teams. It enables one-click calling directly from CRM systems like Salesforce and HubSpot, with features like local presence dialing, voicemail drops, and SMS automation to maximize connect rates. The auto-dialer skips voicemails and busy signals, allowing reps to handle high volumes efficiently while automatically logging activities back to the CRM.
Pros
- Seamless CRM integrations with automatic call logging
- High-speed power dialer achieving up to 3x faster connections
- Built-in SMS, email, and AI transcription for full engagement
Cons
- Higher pricing tiers required for advanced features
- Primarily outbound-focused with limited inbound capabilities
- Occasional reports of call quality issues during peak times
Best For
Outbound sales teams and SDRs who need fast dialing integrated with their CRM for high-volume prospecting.
Pricing
Starts at $35/user/month (Professional, billed annually) up to $95/user/month (Enterprise); custom quotes for larger teams.
VICIdial
otherVICIdial is an open-source contact center suite featuring predictive dialing, inbound/outbound support, and extensive customization options.
Ratio-based predictive dialing engine that's compliant with major carriers and avoids probabilistic slamming issues
VICIdial is a free, open-source contact center platform specializing in auto-dialing for outbound call campaigns, supporting predictive, power, preview, and progressive dialing modes. Built on Asterisk PBX, it offers inbound/outbound call handling, CRM integration, real-time reporting, and multi-tenant management for high-volume operations. Highly customizable via scripts and APIs, it's ideal for scaling call centers but demands technical setup on Linux servers.
Pros
- Completely free and open-source with no licensing fees
- Advanced dialing algorithms including carrier-compliant predictive dialing
- Highly scalable and customizable for enterprise-level campaigns
Cons
- Complex installation requiring Linux and Asterisk expertise
- Steep learning curve for non-technical users
- Outdated web interface lacking modern polish
Best For
Large call centers with in-house IT teams seeking a powerful, no-cost auto-dialer that can be fully customized.
Pricing
Free open-source software; costs for servers, optional paid support, or hosted versions starting at custom quotes.
CallTools
specializedCallTools provides scalable power and predictive dialers with built-in SMS and CRM integrations for sales teams.
Built-in TCPA compliance with real-time DNC scrubbing and consent management
CallTools is a robust auto-dialer software platform tailored for call centers and sales teams, offering predictive, power, preview, and progressive dialing modes to optimize outbound calling efficiency. It integrates seamlessly with popular CRMs like Salesforce and HubSpot, while providing call recording, real-time monitoring, SMS capabilities, and built-in TCPA compliance tools. The solution also supports VoIP calling, mobile apps, and analytics for performance tracking, making it suitable for high-volume operations.
Pros
- Multiple dialing modes including predictive and power dialing for high efficiency
- Strong CRM integrations and TCPA compliance features
- Comprehensive call analytics and real-time agent monitoring
Cons
- Pricing can escalate quickly for larger teams or advanced features
- Steeper learning curve for non-technical users
- Limited reporting customization compared to top competitors
Best For
Mid-sized call centers and sales teams needing compliant, high-volume outbound dialing with CRM integration.
Pricing
Starts at $35/user/month for basic plans, scaling to $65+/user/month for predictive dialing and enterprise features; custom quotes available.
CallFire
specializedCallFire offers pay-as-you-go auto dialing for voice broadcasting, surveys, and targeted outbound campaigns.
Predictive dialer with AI-driven connect rate optimization and real-time agent blending
CallFire is a cloud-based auto-dialer platform designed for high-volume outbound calling, voice broadcasting, and SMS campaigns. It offers predictive, power, and progressive dialing modes to maximize agent productivity while ensuring TCPA compliance. The software supports IVR applications, call tracking, and integrations with CRMs like Salesforce for streamlined sales and marketing operations.
Pros
- Highly scalable for large campaigns with predictive dialing optimizing connect rates
- Flexible pay-as-you-go pricing without contracts
- Robust compliance tools including DNC scrubbing and STIR/SHAKEN support
Cons
- User interface feels dated and has a learning curve
- Customer support response times can be inconsistent
- Advanced reporting requires manual tweaks for accuracy
Best For
Sales teams and political campaigns requiring high-volume, compliant auto-dialing on a flexible budget.
Pricing
Pay-as-you-go model starting at $0.020/min for local calls, $0.015/SMS, with dialer plans from $99/month for unlimited agents.
XCALLY
enterpriseXCALLY is an omnichannel contact center solution with predictive dialing, IVR, and real-time campaign management.
Integrated omnichannel dialer that unifies voice, digital channels, and AI-driven routing in one interface
XCALLY is a cloud-based contact center platform specializing in auto-dialing solutions, offering predictive, progressive, preview, and power dialing modes to optimize outbound campaigns. It integrates omnichannel support for voice, email, chat, SMS, and social media, enabling unified agent workflows. The software includes advanced reporting, CRM integrations like Salesforce and Zendesk, and workforce optimization tools for enhanced efficiency.
Pros
- Powerful dialing algorithms with high connect rates and compliance features
- Seamless omnichannel integration for blended inbound/outbound operations
- Extensive customization and scalable cloud deployment
Cons
- Steep learning curve for advanced configurations
- Pricing can be opaque without custom quotes
- Limited standalone auto-dialer options without full contact center suite
Best For
Mid-sized contact centers needing robust auto-dialing with omnichannel capabilities for high-volume outbound campaigns.
Pricing
Custom pricing starting at around $35 per agent/month, with tiers like Motion and Engage based on features and user count.
GoAutoDial
otherGoAutoDial is a free open-source auto dialer based on VICIdial, optimized for cloud deployment and high-volume calling.
Fully integrated open-source predictive dialer with Vicidial-based contact center management
GoAutoDial is an open-source auto-dialer software suite based on Vicidial and Asterisk, designed for contact centers handling high-volume outbound and inbound calls. It supports predictive, power, and progressive dialing modes, along with agent scripting, IVR, CRM integration, and real-time reporting. Primarily self-hosted on Linux servers, it offers scalability for enterprise campaigns but requires technical configuration.
Pros
- Cost-effective open-source core with no licensing fees
- Comprehensive dialing modes and contact center tools
- Strong customization and scalability for large campaigns
Cons
- Complex installation requiring Linux server expertise
- Steep learning curve for non-technical users
- Limited official support in free version
Best For
Tech-savvy call center operators or IT teams seeking a free, powerful self-hosted auto-dialer solution.
Pricing
Free open-source community edition; paid PRO, cloud hosting, and support plans start at around $50/month.
Conclusion
Among the reviewed auto dialers, Convoso stands out as the top choice, leading in instant call connections and compliance risk management; Five9 follows closely, excelling with cloud-based, high-volume campaign capabilities; and Talkdesk rounds out the top three, leveraging AI to boost agent productivity. Each tool offers distinct strengths, ensuring there’s a suitable option for diverse needs, from sales outreach to large-scale contact center operations.
Don’t miss out—begin with Convoso to unlock efficient, compliant outbound calling that streamlines your team’s efforts and drives results.
Tools Reviewed
All tools were independently evaluated for this comparison