Quick Overview
- 1#1: Convoso - AI-powered predictive dialer that optimizes connect rates and compliance for high-volume outbound calling.
- 2#2: Five9 - Cloud contact center platform with intelligent predictive, power, and preview dialing for enterprises.
- 3#3: PhoneBurner - Power dialer designed for sales teams to eliminate voicemails and boost daily call volume.
- 4#4: Kixie - CRM-integrated power dialer with one-click calling, local presence, and voicemail drop.
- 5#5: Talkdesk - AI-native contact center solution offering progressive and predictive auto dialing with analytics.
- 6#6: Dialpad - AI-powered cloud phone system with power dialing, real-time transcription, and sales intelligence.
- 7#7: VICIdial - Open-source contact center suite providing customizable predictive and power dialing features.
- 8#8: RingCentral - Unified communications platform with contact center auto dialing and omnichannel support.
- 9#9: CallFire - Pay-as-you-go cloud telephony for auto dialing, voice broadcasting, and IVR campaigns.
- 10#10: AI rcall - Cloud call center software with power dialing, call routing, and CRM integrations.
We selected and ranked these tools by evaluating features (like dialing types and integrations), reliability, user-friendliness, and value, ensuring a balanced mix of top performance and practicality for businesses of all scales.
Comparison Table
This comparison table explores key features, usability, and performance of leading auto dialer software tools, including Convoso, Five9, PhoneBurner, Kixie, Talkdesk, and more, to help readers find the right solution for their business communication needs. It simplifies evaluating tools by highlighting critical factors like dialing speed, integration capabilities, and customer support, making it easy to compare options for effective outreach.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Convoso AI-powered predictive dialer that optimizes connect rates and compliance for high-volume outbound calling. | specialized | 9.5/10 | 9.8/10 | 8.7/10 | 9.2/10 |
| 2 | Five9 Cloud contact center platform with intelligent predictive, power, and preview dialing for enterprises. | enterprise | 9.2/10 | 9.6/10 | 8.4/10 | 8.7/10 |
| 3 | PhoneBurner Power dialer designed for sales teams to eliminate voicemails and boost daily call volume. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 7.8/10 |
| 4 | Kixie CRM-integrated power dialer with one-click calling, local presence, and voicemail drop. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 5 | Talkdesk AI-native contact center solution offering progressive and predictive auto dialing with analytics. | enterprise | 8.2/10 | 9.0/10 | 7.8/10 | 7.5/10 |
| 6 | Dialpad AI-powered cloud phone system with power dialing, real-time transcription, and sales intelligence. | enterprise | 8.5/10 | 9.0/10 | 8.7/10 | 8.2/10 |
| 7 | VICIdial Open-source contact center suite providing customizable predictive and power dialing features. | other | 7.8/10 | 9.2/10 | 4.5/10 | 9.8/10 |
| 8 | RingCentral Unified communications platform with contact center auto dialing and omnichannel support. | enterprise | 7.8/10 | 8.2/10 | 7.5/10 | 7.0/10 |
| 9 | CallFire Pay-as-you-go cloud telephony for auto dialing, voice broadcasting, and IVR campaigns. | specialized | 8.1/10 | 8.4/10 | 8.7/10 | 7.8/10 |
| 10 | AI rcall Cloud call center software with power dialing, call routing, and CRM integrations. | enterprise | 7.6/10 | 7.2/10 | 8.4/10 | 7.0/10 |
AI-powered predictive dialer that optimizes connect rates and compliance for high-volume outbound calling.
Cloud contact center platform with intelligent predictive, power, and preview dialing for enterprises.
Power dialer designed for sales teams to eliminate voicemails and boost daily call volume.
CRM-integrated power dialer with one-click calling, local presence, and voicemail drop.
AI-native contact center solution offering progressive and predictive auto dialing with analytics.
AI-powered cloud phone system with power dialing, real-time transcription, and sales intelligence.
Open-source contact center suite providing customizable predictive and power dialing features.
Unified communications platform with contact center auto dialing and omnichannel support.
Pay-as-you-go cloud telephony for auto dialing, voice broadcasting, and IVR campaigns.
Cloud call center software with power dialing, call routing, and CRM integrations.
Convoso
specializedAI-powered predictive dialer that optimizes connect rates and compliance for high-volume outbound calling.
AI-powered Express Predictive Dialer that dynamically adjusts pace for optimal agent utilization and 4x connect rates
Convoso is a cloud-based contact center platform renowned for its advanced auto-dialer capabilities, including predictive, power, and preview dialing modes designed to maximize agent efficiency in high-volume outbound campaigns. It integrates AI-powered conversation intelligence, real-time compliance monitoring, and omnichannel support for voice, SMS, and email to boost connect rates and conversions. Ideal for sales, collections, and telemarketing teams, Convoso handles massive call volumes while ensuring regulatory adherence like TCPA and DNC compliance.
Pros
- Exceptional predictive dialing with up to 400% higher connect rates than manual dialing
- Comprehensive compliance tools including real-time TCPA scrubbing and litigation protection
- Seamless integrations with CRMs like Salesforce and robust AI analytics for call insights
Cons
- Pricing can be steep for small teams without high call volumes
- Initial setup and customization require technical expertise
- Primarily outbound-focused, with less emphasis on advanced inbound features
Best For
High-volume outbound contact centers in sales, debt collections, or political campaigns needing maximum efficiency and compliance.
Pricing
Custom quote-based pricing; typically starts at $0.04-$0.06 per connected minute or $100+ per user/month, with volume discounts.
Five9
enterpriseCloud contact center platform with intelligent predictive, power, and preview dialing for enterprises.
AI-powered Smart Dialer that dynamically adjusts algorithms for optimal connect rates while ensuring TCPA and regulatory compliance
Five9 is a leading cloud-based contact center platform specializing in advanced auto-dialing solutions, including predictive, power, preview, and progressive dialing modes to optimize outbound calling efficiency. It offers seamless integration with CRMs like Salesforce and Microsoft Dynamics, along with AI-driven features such as intelligent call routing and real-time compliance monitoring. The platform supports omnichannel communications, robust analytics, and scalability for high-volume operations, making it a powerhouse for sales and customer service teams.
Pros
- Highly accurate predictive dialing that adapts in real-time to maximize connect rates
- Extensive CRM and third-party integrations for streamlined workflows
- Enterprise-grade scalability and 99.999% uptime reliability
Cons
- Premium pricing that may overwhelm small businesses
- Steep learning curve for setup and advanced customization
- Reporting interface can feel cluttered for casual users
Best For
Mid-to-large enterprises and high-volume call centers seeking compliant, AI-enhanced auto-dialing with full contact center capabilities.
Pricing
Custom quote-based pricing; typically $140-$175 per concurrent user/month, with add-ons for advanced features.
PhoneBurner
specializedPower dialer designed for sales teams to eliminate voicemails and boost daily call volume.
Smart voicemail detection and one-touch drops that leave pre-recorded messages instantly, saving reps hours per day
PhoneBurner is a high-performance auto dialer tailored for outbound sales teams, automating the dialing process to connect reps with live prospects faster by skipping voicemails, busy signals, and no-answers. It supports voicemail drops, local presence dialing, call recording, and seamless integrations with CRMs like Salesforce and HubSpot for efficient call logging and follow-up. Designed for power users, it enables reps to handle massive contact lists at speeds up to 60-80 dials per hour while maintaining compliance with TCPA regulations.
Pros
- Ultra-fast power dialing with intelligent voicemail detection and skipping
- Automated voicemail drops and local presence for higher connect rates
- Strong CRM integrations and detailed call analytics
Cons
- Premium pricing may not suit small teams or budgets
- Limited inbound calling capabilities compared to full PBX systems
- Steep learning curve for advanced customization
Best For
Outbound sales teams focused on high-volume cold calling who need to maximize live connections and efficiency.
Pricing
Starts at $149/user/month (billed annually), with higher tiers up to $179/user/month and custom enterprise plans.
Kixie
specializedCRM-integrated power dialer with one-click calling, local presence, and voicemail drop.
Local Presence dialing that dynamically matches caller ID to prospects' area codes for better answer rates
Kixie is a cloud-based sales engagement platform specializing in auto dialing for outbound sales teams, offering power dialing, predictive dialing, and local presence to maximize connect rates. It integrates deeply with CRMs like Salesforce and HubSpot, automatically logging calls, emails, and SMS while supporting voicemail drops and multi-channel campaigns. Designed for high-volume calling, it helps reps make more conversations per day without manual dialing.
Pros
- Ultra-fast power and predictive dialing with high connect rates
- Seamless CRM integrations that auto-populate data and log activities
- Built-in SMS, email, and voicemail drop for multi-channel outreach
Cons
- Higher pricing tiers required for full CRM integration
- Steep learning curve for advanced customization
- Performance reliant on stable internet and can overwhelm small teams
Best For
Mid-sized sales teams focused on high-volume outbound calling with heavy CRM reliance.
Pricing
Starts at $35/user/month (Professional), $65/user/month (Integrated with CRM sync), $95/user/month (Professional Unlimited); billed annually with phone number fees extra.
Talkdesk
enterpriseAI-native contact center solution offering progressive and predictive auto dialing with analytics.
AI-driven Autopilot dialer that dynamically adjusts predictions in real-time for maximum agent talk time and compliance
Talkdesk is a comprehensive cloud-based contact center platform featuring robust auto dialer capabilities, including predictive, progressive, and preview dialing modes designed to boost agent efficiency and call connect rates. It leverages AI and machine learning to optimize dialing strategies, ensure compliance, and integrate seamlessly with CRMs like Salesforce and Zendesk. Ideal for scaling outbound campaigns, it provides real-time analytics and reporting to monitor performance and ROI.
Pros
- Advanced AI-powered predictive dialing for high connect rates and efficiency
- Deep integrations with popular CRMs and robust compliance tools like DNC scrubbing
- Comprehensive analytics and customizable reporting for campaign optimization
Cons
- Higher pricing makes it less accessible for small teams or startups
- Steeper learning curve for advanced features and custom configurations
- Overkill for businesses needing only basic auto dialing without full contact center suite
Best For
Mid-sized to enterprise contact centers running high-volume outbound sales or service campaigns that require scalable, AI-enhanced dialing.
Pricing
Starts at $75/user/month for CX Cloud Essentials, with higher tiers like $95+ for Elite and custom enterprise pricing.
Dialpad
enterpriseAI-powered cloud phone system with power dialing, real-time transcription, and sales intelligence.
AI-powered real-time call coaching that provides live prompts and insights during calls
Dialpad is a cloud-based unified communications platform that excels as an auto dialer with its Power Dialer for sequential outbound calling and predictive dialing available in Enterprise plans. It leverages AI for real-time transcription, sentiment analysis, call coaching, and automated summaries to boost sales and support team productivity. Beyond dialing, it integrates phone, SMS, video meetings, and CRM tools like Salesforce and HubSpot for a comprehensive workflow.
Pros
- AI-driven real-time coaching and transcription for better call outcomes
- Seamless integrations with major CRMs and productivity tools
- High-quality VoIP calls with global number support
Cons
- Predictive dialing restricted to expensive Enterprise tier
- Full feature set requires higher pricing plans
- Occasional reports of integration sync delays
Best For
Mid-sized sales and customer service teams seeking AI-enhanced auto dialing within a full communications suite.
Pricing
Standard at $15/user/month (Power Dialer), Pro at $25/user/month, Enterprise custom (predictive dialing and advanced AI).
VICIdial
otherOpen-source contact center suite providing customizable predictive and power dialing features.
Adaptive predictive dialing engine that dynamically adjusts call pacing to maximize agent connect rates and minimize idle time.
VICIdial is a free, open-source contact center suite powered by Asterisk, specializing in auto-dialing with predictive, power, preview, and progressive modes for high-volume outbound campaigns. It offers web-based agent interfaces, inbound/outbound call handling, real-time reporting, CRM integrations, and extensive scripting capabilities. Designed for scalability, it supports multi-tenant operations and unlimited users, making it suitable for large-scale telemarketing and collections.
Pros
- Completely free and open-source with no licensing fees
- Highly scalable for enterprise-level call volumes
- Advanced dialing algorithms and comprehensive reporting tools
Cons
- Steep learning curve and complex setup requiring Linux/Asterisk expertise
- Dated, clunky user interface
- Ongoing maintenance demands technical resources
Best For
Large call centers with in-house IT teams seeking a customizable, no-cost auto-dialer for high-volume operations.
Pricing
Free open-source core; optional paid hosting, support, and services via partners (typically $0.01-$0.05/minute or custom quotes).
RingCentral
enterpriseUnified communications platform with contact center auto dialing and omnichannel support.
RingSense AI providing real-time call coaching and post-call analytics
RingCentral is a cloud-based unified communications platform that includes auto dialing capabilities through its RingCentral Sales Engagement and Engage Voice solutions. It offers power, predictive, and preview dialing modes, integrated with CRM systems like Salesforce for streamlined outbound calling campaigns. The platform combines high-quality VoIP calling with AI-powered analytics and conversation intelligence for sales teams.
Pros
- Seamless CRM integrations like Salesforce and Microsoft Dynamics
- AI-driven RingSense for conversation analytics and coaching
- Reliable global VoIP infrastructure with high call quality
Cons
- Higher pricing compared to dedicated auto dialer tools
- Complex setup for users new to UCaaS platforms
- Overkill for teams needing only basic dialing without full comms suite
Best For
Mid-to-large sales teams in enterprises requiring integrated communications, CRM dialing, and AI insights.
Pricing
Core plans start at $30/user/month; advanced auto dialer features in Sales Engagement or Engage Voice require $65+/user/month or custom enterprise pricing.
CallFire
specializedPay-as-you-go cloud telephony for auto dialing, voice broadcasting, and IVR campaigns.
Dynamic voice broadcasting with text-to-speech and personalized IVR for mass customized outbound campaigns
CallFire is a cloud-based telephony platform designed for auto dialing, voice broadcasting, and SMS campaigns, enabling businesses to automate outbound calls at scale. It supports power dialing, predictive dialing, IVR menus, and text-to-speech messaging for efficient lead generation and customer outreach. The platform also includes call tracking, analytics, and CRM integrations to optimize campaign performance and compliance.
Pros
- Intuitive web-based interface for quick campaign setup
- Pay-as-you-go pricing with no long-term contracts
- Robust analytics and real-time reporting for campaign optimization
Cons
- Costs can escalate quickly with high-volume usage
- Limited advanced predictive dialing compared to enterprise competitors
- Customer support response times can vary
Best For
Small to medium-sized businesses, sales teams, and political campaigns needing scalable outbound auto dialing without heavy upfront investments.
Pricing
Pay-as-you-go model starting at $0.02/min for outbound calls and $0.015/message for SMS; volume discounts and bundles available.
AI rcall
enterpriseCloud call center software with power dialing, call routing, and CRM integrations.
Power Dialer with one-click CRM integration that auto-logs calls, dispositions, and notes without manual entry
AI rcall is a cloud-based VoIP phone system designed for sales and support teams, featuring a power dialer that automatically queues and dials the next number after a call ends to minimize agent downtime. It integrates seamlessly with CRMs like Salesforce and HubSpot for automatic call logging and provides real-time analytics, call recording, and coaching tools. As an auto dialer solution, it excels in power dialing for outbound campaigns but lacks advanced predictive dialing algorithms found in specialized tools.
Pros
- Intuitive interface with quick setup for power dialing
- Deep CRM integrations for automatic data syncing
- Comprehensive call analytics and real-time monitoring
Cons
- No predictive or progressive dialing options
- Pricing scales quickly for larger teams
- Limited advanced customization for dialer workflows
Best For
SMB sales teams needing an all-in-one cloud phone system with reliable power dialing and CRM connectivity.
Pricing
Essentials: $30/user/mo; Professional: $50/user/mo (annual); Enterprise: custom pricing.
Conclusion
The reviewed auto dialer software caters to diverse needs, from high-volume outbound calling with compliance to CRM integration and sales efficiency. At the top, Convoso leads with its AI-powered predictive dialing, excelling in both connect rates and regulatory adherence, while Five9 impresses as an enterprise cloud platform and PhoneBurner stands out for sales teams aiming to reduce voicemails and boost call volumes. Each offers unique strengths, but Convoso emerges as the clear top choice for those prioritizing performance and compliance.
Start with Convoso to streamline your outbound calling and unlock its intelligent tools for better results.
Tools Reviewed
All tools were independently evaluated for this comparison