Quick Overview
- 1#1: Five9 - Enterprise cloud contact center with predictive dialing, AI agents, and high-volume outbound auto calling.
- 2#2: Talkdesk - AI-powered contact center platform offering smart autodialing, routing, and real-time analytics for outbound campaigns.
- 3#3: Convoso - Compliance-focused auto-dialer with AI transfer, predictive dialing, and TCPA-safe outbound calling for sales.
- 4#4: Dialpad - AI-driven cloud phone system with power dialing, real-time coaching, and automated outbound call handling.
- 5#5: RingCentral - Unified communications platform with power dialer, team messaging, and scalable auto calling features.
- 6#6: Kixie - CRM-integrated power dialer that automates outbound calls, local presence, and voicemail drops.
- 7#7: PhoneBurner - Power dialer designed to eliminate pauses, boost connect rates, and streamline sales outbound calling.
- 8#8: CallTools - Cloud-based predictive dialer for contact centers with inbound/outbound blending and CRM integrations.
- 9#9: CallHub - Voice broadcasting and peer-to-peer auto dialing platform for political, nonprofit, and advocacy campaigns.
- 10#10: VICIdial - Open-source contact center suite with predictive dialing, inbound routing, and customizable auto calling.
Tools were chosen based on robust features (including predictive dialing, AI capabilities, and compliance measures), proven performance, user-friendly design, and exceptional value, ensuring they excel in a competitive market.
Comparison Table
Auto call software enhances communication efficiency, and selecting the ideal tool requires careful evaluation. This comparison table details top options such as Five9, Talkdesk, Convoso, Dialpad, RingCentral and more, examining key features, usability, and real-world applications. Readers will discover insights to choose the best fit for their specific needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Five9 Enterprise cloud contact center with predictive dialing, AI agents, and high-volume outbound auto calling. | enterprise | 9.5/10 | 9.8/10 | 8.4/10 | 9.1/10 |
| 2 | Talkdesk AI-powered contact center platform offering smart autodialing, routing, and real-time analytics for outbound campaigns. | enterprise | 9.1/10 | 9.5/10 | 8.4/10 | 8.2/10 |
| 3 | Convoso Compliance-focused auto-dialer with AI transfer, predictive dialing, and TCPA-safe outbound calling for sales. | specialized | 8.8/10 | 9.3/10 | 8.1/10 | 8.4/10 |
| 4 | Dialpad AI-driven cloud phone system with power dialing, real-time coaching, and automated outbound call handling. | general_ai | 8.6/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 5 | RingCentral Unified communications platform with power dialer, team messaging, and scalable auto calling features. | enterprise | 8.3/10 | 8.7/10 | 7.9/10 | 7.6/10 |
| 6 | Kixie CRM-integrated power dialer that automates outbound calls, local presence, and voicemail drops. | specialized | 8.2/10 | 8.7/10 | 8.0/10 | 7.6/10 |
| 7 | PhoneBurner Power dialer designed to eliminate pauses, boost connect rates, and streamline sales outbound calling. | specialized | 8.1/10 | 8.4/10 | 9.0/10 | 7.6/10 |
| 8 | CallTools Cloud-based predictive dialer for contact centers with inbound/outbound blending and CRM integrations. | specialized | 7.8/10 | 8.2/10 | 7.5/10 | 7.6/10 |
| 9 | CallHub Voice broadcasting and peer-to-peer auto dialing platform for political, nonprofit, and advocacy campaigns. | specialized | 8.1/10 | 8.7/10 | 7.4/10 | 7.9/10 |
| 10 | VICIdial Open-source contact center suite with predictive dialing, inbound routing, and customizable auto calling. | other | 7.8/10 | 8.7/10 | 5.2/10 | 9.5/10 |
Enterprise cloud contact center with predictive dialing, AI agents, and high-volume outbound auto calling.
AI-powered contact center platform offering smart autodialing, routing, and real-time analytics for outbound campaigns.
Compliance-focused auto-dialer with AI transfer, predictive dialing, and TCPA-safe outbound calling for sales.
AI-driven cloud phone system with power dialing, real-time coaching, and automated outbound call handling.
Unified communications platform with power dialer, team messaging, and scalable auto calling features.
CRM-integrated power dialer that automates outbound calls, local presence, and voicemail drops.
Power dialer designed to eliminate pauses, boost connect rates, and streamline sales outbound calling.
Cloud-based predictive dialer for contact centers with inbound/outbound blending and CRM integrations.
Voice broadcasting and peer-to-peer auto dialing platform for political, nonprofit, and advocacy campaigns.
Open-source contact center suite with predictive dialing, inbound routing, and customizable auto calling.
Five9
enterpriseEnterprise cloud contact center with predictive dialing, AI agents, and high-volume outbound auto calling.
AI-powered Predictive Dialer that dynamically adjusts pacing to maximize live connections while minimizing agent wait time and regulatory risks
Five9 is a premier cloud-based contact center platform renowned for its advanced auto call software capabilities, enabling automated outbound dialing with predictive, power, preview, and progressive modes to optimize agent connect rates. It integrates AI-driven intelligent virtual agents, real-time analytics, and robust compliance features like TCPA adherence for high-volume calling campaigns. Designed for scalability, it supports enterprises handling millions of calls while providing seamless CRM integrations and workforce optimization tools.
Pros
- Exceptional predictive dialing algorithms achieving up to 85-90% connect rates
- Comprehensive compliance suite with Do Not Call scrubbing and recording
- Scalable cloud architecture with extensive API integrations for CRMs like Salesforce
Cons
- Premium pricing may be prohibitive for small businesses
- Steep learning curve for advanced customizations
- Occasional reports of interface complexity for new users
Best For
Enterprise-level contact centers requiring high-volume, compliant auto-dialing with AI optimization.
Pricing
Custom quote-based pricing, typically starting at $165-$200 per agent per month (annual billing), with tiers based on features and volume.
Talkdesk
enterpriseAI-powered contact center platform offering smart autodialing, routing, and real-time analytics for outbound campaigns.
Autocall AI predictive dialer that dynamically adjusts pacing using machine learning for optimal live answer rates
Talkdesk is a leading AI-powered cloud contact center platform that provides advanced auto call software capabilities, including predictive dialing, power dialing, and preview dialing to maximize agent productivity in outbound campaigns. It leverages AI for intelligent call routing, dispositioning, and compliance management, ensuring high connect rates while minimizing regulatory risks. The platform integrates deeply with CRMs like Salesforce and offers real-time analytics to optimize calling strategies.
Pros
- AI-driven predictive dialing boosts connect rates by up to 300%
- Seamless integrations with major CRMs and robust compliance tools
- Scalable for high-volume operations with advanced analytics
Cons
- Premium pricing may be steep for small teams
- Initial setup and customization require technical expertise
- Advanced features locked behind higher-tier plans
Best For
Mid-to-large sales and contact center teams needing scalable, AI-enhanced auto dialing for high-volume outbound campaigns.
Pricing
Custom enterprise pricing starting at ~$75/user/month (billed annually), with tiers like Empower, Engage, and Elite unlocking more auto call features.
Convoso
specializedCompliance-focused auto-dialer with AI transfer, predictive dialing, and TCPA-safe outbound calling for sales.
Patented AI Predictive Dialer that dynamically optimizes call pacing for maximum live answers and minimal agent idle time
Convoso is a cloud-based contact center platform designed primarily for outbound auto-dialing, featuring AI-powered predictive, power, and preview dialing modes to maximize agent connect rates and productivity. It excels in high-volume sales, collections, and telemarketing with built-in compliance tools like real-time DNC scrubbing and TCPA safeguards. The platform also supports omnichannel communications including SMS and email, plus conversation intelligence for performance insights.
Pros
- AI-powered predictive dialer achieves up to 300% higher connect rates
- Robust compliance features with automated DNC and litigation management
- Extensive CRM integrations and scalable for enterprise teams
Cons
- Pricing is custom and can be expensive for small businesses
- Steep learning curve for configuring advanced dialing rules
- Less emphasis on inbound call handling compared to full CCaaS platforms
Best For
High-volume outbound sales, collections, and telemarketing teams requiring top-tier dialing efficiency and strict regulatory compliance.
Pricing
Custom enterprise pricing; typically starts at $0.04-$0.06 per minute or $100+ per agent/month, with pay-per-use options—contact sales for quotes.
Dialpad
general_aiAI-driven cloud phone system with power dialing, real-time coaching, and automated outbound call handling.
Live AI Coach providing real-time feedback and suggestions during live calls
Dialpad is a cloud-based communications platform with a built-in power dialer for automated outbound calling, enabling sales teams to efficiently connect with leads. It integrates AI features like real-time call transcription, sentiment analysis, and live coaching to improve call performance and outcomes. The software supports CRM integrations and team collaboration tools, making it suitable for modern sales and support workflows.
Pros
- Advanced AI tools for call coaching and transcription
- Seamless integrations with Salesforce, HubSpot, and other CRMs
- Cloud-native setup with no hardware requirements
Cons
- Full power dialer features locked behind higher pricing tiers
- Occasional reports of call quality variability
- Steeper learning curve for advanced AI analytics
Best For
Mid-sized sales teams seeking AI-enhanced power dialing and real-time insights integrated with existing workflows.
Pricing
Starts at $15/user/month (Standard), $25/user/month (Pro with dialer), $35/user/month (Business); Enterprise custom pricing.
RingCentral
enterpriseUnified communications platform with power dialer, team messaging, and scalable auto calling features.
AI-powered conversation intelligence via RingSense for real-time call coaching and insights
RingCentral is a comprehensive cloud-based unified communications platform that provides VoIP phone services, video meetings, messaging, and advanced auto calling features through its RingCentral Engage contact center solution. It supports predictive dialing, power dialing, preview dialing, and IVR systems for efficient outbound sales and support campaigns. The platform integrates seamlessly with CRMs like Salesforce and Microsoft Dynamics, making it suitable for businesses automating high-volume calls within a broader communication ecosystem.
Pros
- Robust auto dialing options including predictive and power modes
- Deep CRM integrations for personalized outreach
- High call quality and 99.999% uptime reliability
Cons
- Contact center features require premium add-ons at extra cost
- Steep learning curve for configuring advanced dialers
- Basic plans lack full auto call capabilities
Best For
Mid-sized sales and support teams needing integrated UC with scalable auto dialing.
Pricing
Core UC plans start at $20/user/month; Engage contact center from $65-$150/agent/month (annual billing).
Kixie
specializedCRM-integrated power dialer that automates outbound calls, local presence, and voicemail drops.
PowerCall auto-dialer that enables reps to connect live up to 100 times faster by auto-dialing lists and skipping non-answers
Kixie is a sales engagement platform specializing in outbound auto-dialing, designed to help sales teams make more calls faster through its PowerCall feature, which automatically dials leads from CRM lists while skipping voicemails and busy signals. It integrates seamlessly with major CRMs like Salesforce and HubSpot, offering click-to-call, local presence dialing, voicemail drops, and SMS/email automation. Additionally, it provides AI-driven conversation intelligence for call recording, transcription, and insights to improve sales performance.
Pros
- Seamless CRM integrations for quick setup and workflow efficiency
- Powerful auto-dialing with local presence and voicemail drop
- Multi-channel support including SMS and AI call analytics
Cons
- Higher pricing tiers required for advanced features
- Limited inbound call handling capabilities
- Occasional reporting lags during peak usage
Best For
Outbound sales teams in mid-sized companies relying on CRM-heavy workflows for high-volume prospecting.
Pricing
Starts at $35/user/month (annual billing) for Professional plan; scales to $65 for Premier and $95 for Integrated Enterprise with full AI features.
PhoneBurner
specializedPower dialer designed to eliminate pauses, boost connect rates, and streamline sales outbound calling.
Continuous power dialing that eliminates pauses, instantly dropping voicemails and bridging live calls for non-stop rep productivity
PhoneBurner is a power dialing platform optimized for outbound sales teams, automatically dialing up to four lines simultaneously and instantly connecting live answers to reps while skipping voicemails and busy signals. It boosts call volume by eliminating downtime between calls, supports voicemail drops, SMS messaging, and local caller ID to improve connect rates. Additional tools include call recording, analytics, and seamless CRM integrations like Salesforce for streamlined sales workflows.
Pros
- Significantly increases daily call volume (up to 300-400 calls per rep)
- Quick setup with browser-based access and no hardware required
- Strong compliance features as a power dialer, avoiding TCPA risks of predictive dialing
Cons
- Pricing is relatively high for smaller teams
- Lacks predictive dialing for ultra-high-volume call centers
- Limited inbound calling and team collaboration tools compared to full UCaaS platforms
Best For
Outbound sales reps and small-to-medium sales teams prioritizing high-volume cold calling efficiency.
Pricing
Starts at $149/user/month (billed annually), with higher tiers up to $199/user/month and custom enterprise plans.
CallTools
specializedCloud-based predictive dialer for contact centers with inbound/outbound blending and CRM integrations.
TCPA compliance suite with automatic DNC list management and litigation protection
CallTools is a robust auto calling software platform tailored primarily for real estate professionals, offering power dialing, VoIP integration, and TCPA-compliant outbound calling solutions. It enables teams to automate high-volume calls, send SMS, emails, and voicemail drops while integrating seamlessly with CRMs like Lone Wolf and SkySlope. The tool emphasizes compliance and efficiency, helping users maximize connect rates without legal risks.
Pros
- Excellent TCPA compliance with built-in DNC scrubbing
- Seamless integrations with real estate CRMs
- Multi-channel outreach including SMS and voicemail drops
Cons
- Limited versatility outside real estate industry
- Steeper learning curve for advanced dialing features
- Customer support can be inconsistent during peak times
Best For
Real estate teams and agents seeking compliant, high-volume auto dialing with CRM synchronization.
Pricing
Starts at $29/user/month for Power Dialer, $49/user/month for Pro, with custom Enterprise plans.
CallHub
specializedVoice broadcasting and peer-to-peer auto dialing platform for political, nonprofit, and advocacy campaigns.
Patch-through calling that seamlessly connects live agents to decision-makers during campaigns
CallHub is a robust platform designed for automated outbound communications, offering voice broadcasting, IVR surveys, peer-to-peer calling, and SMS campaigns. It excels in high-volume calling for political campaigns, nonprofits, and businesses, with features like dynamic caller ID, compliance tools, and real-time analytics. The software supports scalable operations while ensuring regulatory adherence for TCPA and DNC lists.
Pros
- Handles massive call volumes with reliable delivery
- Strong compliance and reporting tools for regulated industries
- Versatile integrations with CRMs like Salesforce and political databases
Cons
- Steep learning curve for non-expert users
- Pricing can add up for low-volume campaigns
- Interface feels dated compared to modern SaaS tools
Best For
Political campaigns, advocacy groups, and nonprofits needing high-volume automated outreach with compliance guarantees.
Pricing
Pay-as-you-go from $0.015/minute for voice broadcasts, $0.008/message for SMS; custom enterprise plans with volume discounts.
VICIdial
otherOpen-source contact center suite with predictive dialing, inbound routing, and customizable auto calling.
Built-in multi-tenant architecture for running multiple independent campaigns on a single server
VICIdial is a free, open-source contact center suite that excels in auto-dialing with predictive, power, preview, and progressive modes for high-volume outbound campaigns. It integrates tightly with Asterisk PBX for VoIP handling, supports inbound routing, IVR, and includes built-in CRM tools for lead management and reporting. Designed for scalability, it powers large call centers but demands significant setup effort.
Pros
- Completely free open-source core with no licensing fees
- Highly scalable for thousands of agents and calls
- Advanced dialing algorithms and real-time reporting
Cons
- Steep learning curve and complex server setup required
- Dated, clunky web interface
- Limited official support without paid add-ons
Best For
Large outbound call centers with technical teams capable of handling Linux-based installations and customizations.
Pricing
Free open-source edition; paid enterprise support, hosting, and add-ons start at $500/month.
Conclusion
The top tools cater to varied needs, with Five9 leading as the best choice for its advanced enterprise features like predictive dialing and AI agents. Talkdesk impresses with its AI-powered analytics and smart routing, while Convoso stands out for strict compliance tools, making it a strong alternative for sales teams. Together, they showcase how auto call software can transform outreach, each offering distinct strengths to suit different use cases.
Begin your outbound calling journey by trying Five9 to experience its seamless, high-volume auto calling and AI-driven capabilities, designed to boost efficiency and results.
Tools Reviewed
All tools were independently evaluated for this comparison