Quick Overview
- 1#1: ServiceTitan - All-in-one field service management platform with dispatching, invoicing, and inventory tracking tailored for appliance repair businesses.
- 2#2: Housecall Pro - User-friendly scheduling, payment processing, and customer management software for home service pros including appliance technicians.
- 3#3: Jobber - Streamlined field service software for quoting, scheduling, and invoicing to help appliance service companies grow efficiently.
- 4#4: Service Fusion - Comprehensive FSM tool offering mobile apps, CRM, and QuickBooks integration for appliance repair operations.
- 5#5: FieldEdge - Robust dispatching and service management software designed for HVAC, plumbing, and appliance service contractors.
- 6#6: Aspire - End-to-end business management platform with advanced reporting and automation for home service businesses like appliance repair.
- 7#7: SuccessWare21 - Industry-specific software for service contractors providing scheduling, flat-rate pricing, and parts management for appliances.
- 8#8: RepairShopr - Repair shop management system with ticketing, invoicing, and POS features ideal for appliance and electronics service.
- 9#9: mHelpDesk - Cloud-based field service software for job tracking, customer portals, and inventory control in appliance servicing.
- 10#10: Kickserv - Simple yet powerful scheduling and dispatching tool for small to mid-sized appliance repair service providers.
These tools were selected and ranked based on their ability to address the unique demands of appliance service businesses—including robust features for dispatching, CRM, and parts management; intuitive design for busy technicians; and strong value in terms of integration, scalability, and user-friendly experience.
Comparison Table
This comparison table explores top appliance service software tools, including ServiceTitan, Housecall Pro, Jobber, Service Fusion, FieldEdge, and more, to guide readers in selecting the right solution. It highlights key features, usability, and operational benefits, helping businesses streamline jobs, manage tasks, and improve customer interactions.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan All-in-one field service management platform with dispatching, invoicing, and inventory tracking tailored for appliance repair businesses. | enterprise | 9.4/10 | 9.7/10 | 8.3/10 | 8.6/10 |
| 2 | Housecall Pro User-friendly scheduling, payment processing, and customer management software for home service pros including appliance technicians. | specialized | 9.1/10 | 9.3/10 | 8.9/10 | 8.7/10 |
| 3 | Jobber Streamlined field service software for quoting, scheduling, and invoicing to help appliance service companies grow efficiently. | specialized | 8.6/10 | 8.4/10 | 9.2/10 | 8.0/10 |
| 4 | Service Fusion Comprehensive FSM tool offering mobile apps, CRM, and QuickBooks integration for appliance repair operations. | specialized | 8.7/10 | 9.2/10 | 8.0/10 | 8.4/10 |
| 5 | FieldEdge Robust dispatching and service management software designed for HVAC, plumbing, and appliance service contractors. | enterprise | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 6 | Aspire End-to-end business management platform with advanced reporting and automation for home service businesses like appliance repair. | enterprise | 8.7/10 | 9.2/10 | 8.0/10 | 8.3/10 |
| 7 | SuccessWare21 Industry-specific software for service contractors providing scheduling, flat-rate pricing, and parts management for appliances. | specialized | 8.1/10 | 8.7/10 | 7.4/10 | 7.9/10 |
| 8 | RepairShopr Repair shop management system with ticketing, invoicing, and POS features ideal for appliance and electronics service. | specialized | 8.2/10 | 8.5/10 | 7.5/10 | 8.0/10 |
| 9 | mHelpDesk Cloud-based field service software for job tracking, customer portals, and inventory control in appliance servicing. | specialized | 8.0/10 | 8.3/10 | 8.2/10 | 7.6/10 |
| 10 | Kickserv Simple yet powerful scheduling and dispatching tool for small to mid-sized appliance repair service providers. | other | 7.6/10 | 7.4/10 | 8.1/10 | 7.5/10 |
All-in-one field service management platform with dispatching, invoicing, and inventory tracking tailored for appliance repair businesses.
User-friendly scheduling, payment processing, and customer management software for home service pros including appliance technicians.
Streamlined field service software for quoting, scheduling, and invoicing to help appliance service companies grow efficiently.
Comprehensive FSM tool offering mobile apps, CRM, and QuickBooks integration for appliance repair operations.
Robust dispatching and service management software designed for HVAC, plumbing, and appliance service contractors.
End-to-end business management platform with advanced reporting and automation for home service businesses like appliance repair.
Industry-specific software for service contractors providing scheduling, flat-rate pricing, and parts management for appliances.
Repair shop management system with ticketing, invoicing, and POS features ideal for appliance and electronics service.
Cloud-based field service software for job tracking, customer portals, and inventory control in appliance servicing.
Simple yet powerful scheduling and dispatching tool for small to mid-sized appliance repair service providers.
ServiceTitan
enterpriseAll-in-one field service management platform with dispatching, invoicing, and inventory tracking tailored for appliance repair businesses.
AI-powered Smart Dispatch and Revenue Per Job optimization for maximizing profitability on every appliance service call
ServiceTitan is an all-in-one field service management platform tailored for home service businesses, including appliance repair companies, offering end-to-end tools for scheduling, dispatching, invoicing, and customer relationship management. It streamlines appliance service operations with features like mobile technician apps, inventory tracking for parts and appliances, and real-time job performance analytics to boost efficiency and revenue. The software integrates seamlessly with accounting systems like QuickBooks, enabling accurate billing for repairs, warranties, and maintenance contracts.
Pros
- Comprehensive dispatching and scheduling optimized for service calls and appliance repairs
- Robust mobile app for technicians with GPS tracking and parts inventory management
- Advanced reporting and analytics for revenue optimization and performance insights
Cons
- High cost that may overwhelm small appliance service businesses
- Steep learning curve during initial setup and training
- Custom pricing lacks transparency upfront
Best For
Mid-sized to large appliance service companies seeking scalable, enterprise-grade tools to manage high-volume repairs and grow revenue.
Pricing
Custom quote-based pricing, typically $265+ per technician/month plus setup fees and add-ons.
Housecall Pro
specializedUser-friendly scheduling, payment processing, and customer management software for home service pros including appliance technicians.
Real-time interactive dispatch board with drag-and-drop scheduling and live technician GPS integration
Housecall Pro is an all-in-one field service management platform tailored for home service businesses, including appliance repair technicians, offering scheduling, dispatching, invoicing, and payment processing. It enables online booking, real-time technician tracking via GPS, and seamless QuickBooks integration to streamline operations. The software also includes marketing tools and a customer portal to enhance client communication and retention.
Pros
- Intuitive drag-and-drop scheduling and real-time dispatch board
- Robust mobile app for on-site invoicing, payments, and job updates
- Integrated GPS tracking and customer booking portal
Cons
- Pricing scales quickly for larger teams
- Inventory management lacks depth for complex appliance parts tracking
- Some advanced customizations require higher-tier plans
Best For
Small to mid-sized appliance repair businesses with field technicians needing streamlined scheduling, dispatching, and payment collection.
Pricing
Starts at $49/user/month (billed annually) for solo users; tiered plans from $129-$229+/month for teams, with custom enterprise options.
Jobber
specializedStreamlined field service software for quoting, scheduling, and invoicing to help appliance service companies grow efficiently.
Request Booking portal allowing customers to self-schedule appliance service appointments online 24/7
Jobber is a cloud-based field service management software tailored for home service businesses, including appliance repair, offering tools for scheduling, dispatching, quoting, invoicing, and customer management. It enables technicians to access job details, capture signatures, and process payments on-site via a mobile app, while office staff handle routing and CRM. The platform integrates with QuickBooks and other accounting tools, making it suitable for streamlining appliance service workflows from lead capture to completion.
Pros
- Intuitive drag-and-drop scheduling and real-time dispatching
- Powerful mobile app for on-site quoting, invoicing, and GPS tracking
- Seamless integrations with QuickBooks, Stripe, and other payment processors
Cons
- Limited advanced inventory tracking for appliance parts management
- Pricing scales quickly for teams larger than 5 users
- Some reporting and automation features locked behind higher tiers
Best For
Small to mid-sized appliance repair businesses with 1-15 technicians seeking an all-in-one solution for scheduling, billing, and customer communication.
Pricing
Core plan starts at $69/month (billed annually) for 1 user; Connect at $169/month for up to 7 users; Grow at $349/month for larger teams; custom Pro pricing available.
Service Fusion
specializedComprehensive FSM tool offering mobile apps, CRM, and QuickBooks integration for appliance repair operations.
Real-time inventory management with automated parts tracking and reorder alerts, perfect for appliance repair workflows
Service Fusion is an all-in-one field service management platform tailored for service businesses like appliance repair, offering robust scheduling, dispatching, and invoicing tools. It enables technicians to manage jobs via a mobile app, track inventory in real-time, and integrate seamlessly with QuickBooks for financials. The software also includes customer portals for self-scheduling and payments, streamlining the entire service workflow from booking to completion.
Pros
- Powerful scheduling and GPS dispatching for efficient technician routing
- Strong QuickBooks integration and inventory tracking ideal for parts-heavy appliance services
- Comprehensive mobile app with offline capabilities and customer portal
Cons
- Steeper learning curve for new users
- Pricing can feel steep for very small operations
- Some advanced customizations require higher-tier plans
Best For
Mid-sized appliance service companies with 5-50 technicians seeking integrated dispatching, inventory, and accounting tools.
Pricing
Quote-based pricing starting at around $150/user/month for basic plans, scaling to $300+ for enterprise features.
FieldEdge
enterpriseRobust dispatching and service management software designed for HVAC, plumbing, and appliance service contractors.
Visual drag-and-drop dispatching board with real-time technician tracking and route optimization
FieldEdge is a robust field service management software tailored for contractors in HVAC, plumbing, electrical, and appliance service industries. It streamlines operations with features like drag-and-drop scheduling, real-time dispatching, mobile technician apps, invoicing, and inventory management. The platform integrates with QuickBooks for seamless accounting and supports service agreements to boost recurring revenue.
Pros
- Powerful visual dispatching and GPS tracking for efficient technician routing
- Comprehensive mobile app with offline capabilities for field techs
- Seamless QuickBooks integration for streamlined billing and accounting
Cons
- Pricing can be steep for smaller appliance service businesses
- Reporting customization is somewhat limited compared to competitors
- Initial setup and training require a moderate learning curve
Best For
Mid-sized appliance service companies needing integrated dispatching, scheduling, and invoicing for efficient field operations.
Pricing
Custom quotes starting around $150-$250 per user/month, with tiers based on features and user count; annual contracts often include discounts.
Aspire
enterpriseEnd-to-end business management platform with advanced reporting and automation for home service businesses like appliance repair.
Smart Dispatcher with AI-driven scheduling and routing optimization for efficient technician assignment and reduced travel time
Aspire is a cloud-based, all-in-one business management platform designed for home service contractors, including appliance repair companies, providing tools for scheduling, dispatching, invoicing, CRM, and payments. It streamlines operations from lead generation to job completion with features like mobile apps for technicians, automated marketing, and QuickBooks integration. The software emphasizes scalability for growing service businesses, helping them manage flat-rate pricing, maintenance agreements, and customer retention effectively.
Pros
- Comprehensive all-in-one features including scheduling, dispatching, and CRM tailored for service techs
- Robust mobile app for field technicians with real-time updates and GPS integration
- Strong integrations with QuickBooks, payment processors, and flat-rate catalogs
Cons
- Pricing can be steep for small appliance service businesses
- Steep learning curve during initial setup and onboarding
- Some users report occasional glitches in reporting and customizations
Best For
Mid-sized appliance repair companies seeking a scalable, end-to-end platform to manage growth and operations.
Pricing
Custom pricing via demo; typically starts at $150-250 per user/month depending on features and business size, with no public tiers.
SuccessWare21
specializedIndustry-specific software for service contractors providing scheduling, flat-rate pricing, and parts management for appliances.
Vast proprietary database of over 1 million appliance parts, models, and diagrams for quick lookups and accurate pricing.
SuccessWare21 is a specialized business management software tailored for the appliance service industry, offering end-to-end tools for scheduling, dispatching, technician routing, and customer management. It includes inventory tracking with a vast appliance parts database, flat-rate invoicing, integrated accounting, and a mobile app for field technicians to access job details, update statuses, and process payments. Designed for appliance repair companies, it streamlines operations from service calls to billing while supporting QuickBooks integration for financials.
Pros
- Industry-specific features like extensive appliance model/parts database and flat-rate pricing
- Strong mobile app for technicians with real-time updates and GPS dispatching
- Comprehensive inventory and accounting integration tailored for service businesses
Cons
- User interface feels dated and less intuitive compared to modern cloud competitors
- Steeper learning curve for new users without dedicated training
- Custom pricing can escalate quickly with add-ons and user licenses
Best For
Mid-sized appliance repair companies needing robust, niche-specific field service and inventory management tools.
Pricing
Starts at around $295/month for base package; scales with users, modules (e.g., inventory, payroll), and custom setups—quotes required.
RepairShopr
specializedRepair shop management system with ticketing, invoicing, and POS features ideal for appliance and electronics service.
Asset and serial number tracking with warranty management, perfect for appliance service documentation
RepairShopr is a cloud-based repair shop management platform tailored for service businesses, including appliance repair shops, offering ticketing, scheduling, inventory tracking, invoicing, and customer portals. It enables efficient handling of service calls, parts management, and technician dispatching via a mobile app. The software integrates with QuickBooks and payment processors to streamline operations from intake to completion.
Pros
- Comprehensive all-in-one ticketing and inventory management
- Robust mobile app for field technicians
- Strong integrations with QuickBooks and payment gateways
Cons
- Steep learning curve for new users
- Higher-tier pricing can escalate with add-ons
- Custom reporting requires workarounds
Best For
Small to mid-sized appliance repair shops needing integrated ticketing, scheduling, and inventory tools.
Pricing
Starts at $99/month (Lite plan) up to $300+/month (Premium); per-user pricing and add-ons for payments/POS extra.
mHelpDesk
specializedCloud-based field service software for job tracking, customer portals, and inventory control in appliance servicing.
Visual scheduler with automated dispatching and route optimization for efficient technician management
mHelpDesk is a cloud-based field service management platform tailored for service businesses like appliance repair, offering tools for job scheduling, technician dispatching, invoicing, and customer management. It features a mobile app for field technicians to access job details, update statuses, capture signatures, and process payments on-site. The software integrates with QuickBooks and other accounting tools, enabling seamless financial tracking for appliance service operations.
Pros
- Intuitive drag-and-drop scheduling and GPS dispatching
- Robust mobile app with offline capabilities for technicians
- Strong integrations including QuickBooks for invoicing and payments
Cons
- Pricing scales quickly for larger teams
- Limited advanced inventory management for appliance parts
- Reporting features lack depth compared to enterprise competitors
Best For
Small to medium appliance service businesses needing an all-in-one solution for scheduling, dispatching, and billing without complex setup.
Pricing
Starts at $169/month (Basic, up to 5 users), $349/month (Pro, up to 10 users), $649/month (Elite, unlimited users); annual discounts available.
Kickserv
otherSimple yet powerful scheduling and dispatching tool for small to mid-sized appliance repair service providers.
Drag-and-drop scheduling with real-time GPS dispatching for efficient technician route optimization
Kickserv is a cloud-based field service management software tailored for service businesses like appliance repair, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It includes a mobile app for technicians to access job details, update statuses, capture signatures, and process payments on-site. With QuickBooks integration and GPS tracking, it helps streamline operations for small to mid-sized teams handling appliance service calls.
Pros
- Intuitive drag-and-drop scheduling calendar
- Robust mobile app for field technicians
- Seamless QuickBooks integration for invoicing
Cons
- Basic reporting and analytics capabilities
- Inventory management limited to higher plans
- No advanced CRM or marketing automation
Best For
Small to medium appliance service businesses seeking straightforward scheduling, dispatching, and basic invoicing without enterprise-level complexity.
Pricing
Starts at $59/user/month (billed annually) for Basic plan; Pro at $119/user/month and Premier at $159/user/month with more features.
Conclusion
Evaluating the top 10 appliance service software reveals ServiceTitan as the top choice, excelling with its all-in-one field management tools tailored for appliance repair. Housecall Pro and Jobber follow closely, offering user-friendly scheduling and growth-focused features that cater to different operational needs, making each a strong alternative.
Don’t miss out—explore ServiceTitan to elevate your appliance service business, whether you’re streamlining dispatching or enhancing customer management.
Tools Reviewed
All tools were independently evaluated for this comparison