Quick Overview
- 1#1: ServiceTitan - Comprehensive field service management platform for appliance repair businesses with scheduling, dispatching, invoicing, and customer management.
- 2#2: SuccessWare - Specialized software for appliance service companies handling dispatching, inventory, accounting, and parts ordering.
- 3#3: Housecall Pro - All-in-one platform for home service pros including appliance repair, offering scheduling, payments, and marketing tools.
- 4#4: Jobber - Field service software for appliance technicians with quoting, scheduling, invoicing, and client communication features.
- 5#5: FieldEdge - Mobile-first FSM solution tailored for appliance and HVAC service with real-time dispatching and flat-rate pricing.
- 6#6: Service Fusion - Cloud-based field service management for appliance repair including CRM, scheduling, and QuickBooks integration.
- 7#7: mHelpDesk - Field service software for appliance businesses providing job tracking, invoicing, and GPS routing.
- 8#8: FieldPulse - Simple field service app for appliance service with scheduling, payments, and inventory management.
- 9#9: Kickserv - Affordable FSM tool for service businesses like appliance repair, featuring dispatching and customer portals.
- 10#10: RepairShopr - Repair shop management software for appliance services with ticketing, POS, and inventory tracking.
Tools were ranked based on key factors including functionality (scheduling, parts management, CRM), user experience, integration capabilities, and overall value, ensuring a curated selection that balances power, simplicity, and long-term utility for appliance service operations.
Comparison Table
For appliance service businesses seeking the right software, this comparison table outlines top tools like ServiceTitan, SuccessWare, Housecall Pro, Jobber, and FieldEdge. Readers will gain insights into key features, usability, and operational fit to identify software that streamlines tasks such as dispatching, invoicing, and customer management, helping them choose a solution tailored to their unique needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive field service management platform for appliance repair businesses with scheduling, dispatching, invoicing, and customer management. | enterprise | 9.5/10 | 9.8/10 | 8.2/10 | 8.5/10 |
| 2 | SuccessWare Specialized software for appliance service companies handling dispatching, inventory, accounting, and parts ordering. | specialized | 8.4/10 | 9.2/10 | 7.6/10 | 8.1/10 |
| 3 | Housecall Pro All-in-one platform for home service pros including appliance repair, offering scheduling, payments, and marketing tools. | specialized | 8.7/10 | 9.2/10 | 8.4/10 | 8.1/10 |
| 4 | Jobber Field service software for appliance technicians with quoting, scheduling, invoicing, and client communication features. | specialized | 8.6/10 | 8.4/10 | 9.2/10 | 8.1/10 |
| 5 | FieldEdge Mobile-first FSM solution tailored for appliance and HVAC service with real-time dispatching and flat-rate pricing. | specialized | 8.2/10 | 8.5/10 | 7.8/10 | 7.6/10 |
| 6 | Service Fusion Cloud-based field service management for appliance repair including CRM, scheduling, and QuickBooks integration. | specialized | 8.1/10 | 8.5/10 | 7.8/10 | 7.5/10 |
| 7 | mHelpDesk Field service software for appliance businesses providing job tracking, invoicing, and GPS routing. | specialized | 8.0/10 | 8.2/10 | 8.5/10 | 7.5/10 |
| 8 | FieldPulse Simple field service app for appliance service with scheduling, payments, and inventory management. | specialized | 8.5/10 | 8.7/10 | 9.2/10 | 8.0/10 |
| 9 | Kickserv Affordable FSM tool for service businesses like appliance repair, featuring dispatching and customer portals. | specialized | 7.8/10 | 8.0/10 | 8.2/10 | 7.5/10 |
| 10 | RepairShopr Repair shop management software for appliance services with ticketing, POS, and inventory tracking. | specialized | 8.3/10 | 8.6/10 | 8.1/10 | 8.0/10 |
Comprehensive field service management platform for appliance repair businesses with scheduling, dispatching, invoicing, and customer management.
Specialized software for appliance service companies handling dispatching, inventory, accounting, and parts ordering.
All-in-one platform for home service pros including appliance repair, offering scheduling, payments, and marketing tools.
Field service software for appliance technicians with quoting, scheduling, invoicing, and client communication features.
Mobile-first FSM solution tailored for appliance and HVAC service with real-time dispatching and flat-rate pricing.
Cloud-based field service management for appliance repair including CRM, scheduling, and QuickBooks integration.
Field service software for appliance businesses providing job tracking, invoicing, and GPS routing.
Simple field service app for appliance service with scheduling, payments, and inventory management.
Affordable FSM tool for service businesses like appliance repair, featuring dispatching and customer portals.
Repair shop management software for appliance services with ticketing, POS, and inventory tracking.
ServiceTitan
enterpriseComprehensive field service management platform for appliance repair businesses with scheduling, dispatching, invoicing, and customer management.
Dispatch Pro with AI-driven optimization for real-time technician assignment and route planning
ServiceTitan is a robust all-in-one field service management platform tailored for home service businesses, including appliance repair companies, offering end-to-end tools for scheduling, dispatching, invoicing, and customer management. It streamlines operations from job quoting to payment collection with mobile apps for technicians and advanced CRM features. The software excels in scaling service businesses by providing real-time insights, inventory tracking, and marketing automation to boost efficiency and revenue.
Pros
- Comprehensive dispatching with GPS tracking and intelligent routing
- Powerful reporting and analytics for business insights
- Integrated marketing tools and CRM for customer retention
Cons
- High cost with custom pricing that can be prohibitive for small operations
- Steep learning curve due to extensive features
- Occasional performance issues with large data volumes
Best For
Mid-sized to large appliance service businesses seeking scalable, enterprise-level management to optimize field operations and growth.
Pricing
Custom quote-based pricing, typically $265+ per technician/month plus implementation fees and add-ons.
SuccessWare
specializedSpecialized software for appliance service companies handling dispatching, inventory, accounting, and parts ordering.
Appliance-specific flat-rate pricing engine with a comprehensive parts cross-reference database
SuccessWare is a specialized business management platform designed for appliance repair and service companies, offering end-to-end tools for scheduling, dispatching, inventory control, invoicing, and customer management. It includes mobile apps for technicians to access job details, update statuses, and capture signatures in real-time. The software emphasizes flat-rate pricing and parts matrix management tailored to the appliance industry, helping businesses optimize operations and profitability.
Pros
- Highly tailored features for appliance service, including flat-rate pricing and extensive parts database
- Robust inventory and parts matrix management to reduce errors and stockouts
- Seamless QuickBooks integration for streamlined accounting
Cons
- User interface feels dated compared to modern cloud competitors
- Steeper learning curve for new users without prior field service software experience
- Custom pricing can be expensive for very small operations
Best For
Mid-sized appliance repair businesses with 5+ technicians needing industry-specific dispatching and inventory tools.
Pricing
Custom quotes starting around $150-$300 per month based on number of users, technicians, and features; includes setup fees.
Housecall Pro
specializedAll-in-one platform for home service pros including appliance repair, offering scheduling, payments, and marketing tools.
Real-time inventory tracking synced with jobs, allowing techs to check parts availability and update stock from the field
Housecall Pro is a comprehensive field service management platform tailored for home service pros, including appliance repair businesses, offering tools for scheduling, dispatching, invoicing, and customer management. It enables online booking, real-time GPS tracking for technicians, and integrated payments to streamline operations from quote to completion. The software also includes inventory tracking for parts and QuickBooks integration, making it suitable for managing appliance service workflows efficiently.
Pros
- Robust scheduling and automated dispatching with GPS integration
- Strong mobile app for techs with job details and invoicing on-site
- Inventory management for tracking appliance parts and supplies
Cons
- Pricing scales quickly for multi-tech teams
- Steeper learning curve for advanced customizations
- Customer support response times can vary
Best For
Medium-sized appliance service businesses needing an all-in-one platform for field operations, scheduling, and payments.
Pricing
Starts at $49/month (Basic for solo pros), $129/month (Essentials), up to $229+/month (Max) plus per-tech fees; annual discounts available.
Jobber
specializedField service software for appliance technicians with quoting, scheduling, invoicing, and client communication features.
Request booking portal where customers can self-schedule appliance service appointments online
Jobber is a cloud-based field service management software tailored for home service businesses, including appliance repair, offering tools for scheduling, dispatching, quoting, invoicing, and customer management. It enables technicians to access job details, update statuses, and collect payments via a robust mobile app, while office staff handle CRM and reporting. The platform integrates with QuickBooks and other tools to streamline financial workflows for appliance service providers.
Pros
- Intuitive scheduling and dispatching with drag-and-drop calendar
- Strong mobile app for on-site job management and payments
- Client Hub allows customers to book, pay, and review services self-service
Cons
- Basic inventory and parts tracking lacks depth for complex appliance stock management
- Reporting features are functional but not as customizable as specialized tools
- Pricing scales quickly for teams with multiple users
Best For
Small to mid-sized appliance service businesses with field technicians needing simple scheduling, billing, and customer communication automation.
Pricing
Starts at $69/month (Core plan, billed annually) for up to 1 user; scales to $349+/month for larger teams with advanced features like automation and integrations.
FieldEdge
specializedMobile-first FSM solution tailored for appliance and HVAC service with real-time dispatching and flat-rate pricing.
Real-time intelligent dispatching with GPS-enabled technician tracking and automated routing for efficient job assignments
FieldEdge is a robust field service management software tailored for appliance repair and service businesses, providing end-to-end tools for scheduling, dispatching, technician management, and invoicing. It features a mobile app that allows technicians to access job details, track inventory, capture signatures, and process payments in real-time while on-site. The platform excels in integrating with QuickBooks for seamless accounting and offers GPS tracking for efficient route optimization. Overall, it's built to streamline operations for service contractors handling appliance repairs.
Pros
- Powerful mobile app with real-time updates and GPS tracking for technicians
- Seamless QuickBooks integration for easy invoicing and accounting
- Comprehensive dispatching and scheduling tools optimized for field service
Cons
- Pricing can be steep for smaller businesses with custom quotes
- Steeper learning curve for advanced features
- Reporting capabilities are functional but lack deep customization
Best For
Mid-sized appliance service companies seeking scalable field management with strong mobile and accounting integrations.
Pricing
Custom pricing based on users and features, typically starting at $150-$300 per user per month with annual contracts.
Service Fusion
specializedCloud-based field service management for appliance repair including CRM, scheduling, and QuickBooks integration.
Intelligent dispatching that matches technician skills, location, and availability in real-time
Service Fusion is a comprehensive cloud-based field service management platform tailored for businesses like appliance repair services, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It includes a mobile app for technicians to access jobs, update statuses, manage inventory, and process payments on-site. The software integrates with QuickBooks and other accounting tools, enabling seamless operations from quote to payment for appliance service providers.
Pros
- Robust scheduling and real-time dispatching with GPS tracking
- Strong mobile app for technicians including inventory and invoicing
- Seamless QuickBooks integration for streamlined accounting
Cons
- Steep learning curve for new users
- Pricing can be expensive for small teams
- Limited reporting customization options
Best For
Mid-sized appliance service businesses with multiple technicians needing an all-in-one platform for field operations and customer management.
Pricing
Custom pricing starting at around $195/month for basic plans, scaling with users and features; demo required for exact quote.
mHelpDesk
specializedField service software for appliance businesses providing job tracking, invoicing, and GPS routing.
Real-time GPS tracking and visual scheduler for optimized technician routing
mHelpDesk is a cloud-based field service management platform tailored for service businesses like appliance repair, offering tools for job scheduling, dispatching, invoicing, and customer relationship management. It includes a mobile app for technicians to access job details, capture photos, collect signatures, and update statuses in real-time. The software supports GPS tracking, automated notifications, and integrations with QuickBooks for streamlined accounting, making it suitable for managing on-site appliance services efficiently.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Robust mobile app with GPS tracking and photo documentation for field techs
- Seamless QuickBooks integration for invoicing and payments
Cons
- Higher pricing may not suit very small operations
- Limited advanced inventory management for parts tracking
- Reporting features lack depth compared to enterprise tools
Best For
Small to mid-sized appliance service businesses with mobile technicians needing straightforward scheduling and customer management.
Pricing
Starts at $169/month (billed annually) for Basic plan; Pro at $279/month, Elite at $489/month, with per-user scaling on higher tiers.
FieldPulse
specializedSimple field service app for appliance service with scheduling, payments, and inventory management.
GPS-powered real-time technician tracking and intelligent auto-dispatching
FieldPulse is a cloud-based field service management software designed for appliance service businesses, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It provides a robust mobile app for technicians to manage jobs on-site, including job updates, photo capture, signatures, and payments. Integrations with QuickBooks and other accounting tools streamline financial workflows, while GPS tracking optimizes routing.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Feature-rich mobile app with offline capabilities
- Seamless QuickBooks integration for invoicing
Cons
- Pricing increases significantly with additional users
- Reporting lacks advanced customization options
- Inventory management is basic for complex needs
Best For
Small to mid-sized appliance service businesses with mobile technicians needing efficient scheduling and on-site billing.
Pricing
Starts at $65/user/month (billed annually) for basic plan; Pro at $95/user/month and Enterprise at $165/user/month with more features.
Kickserv
specializedAffordable FSM tool for service businesses like appliance repair, featuring dispatching and customer portals.
Real-time collaborative scheduling calendar that allows instant dispatching and job updates across the team
Kickserv is a cloud-based field service management software tailored for service businesses like appliance repair, offering tools for scheduling, dispatching, invoicing, and CRM. It enables technicians to access jobs via a mobile app, update statuses in real-time, capture signatures, and process payments on-site. The platform integrates with QuickBooks and other accounting tools, helping streamline operations from quote to cash collection.
Pros
- Intuitive drag-and-drop scheduling and dispatching
- Comprehensive mobile app for technicians with GPS tracking
- Seamless QuickBooks integration for invoicing and payments
Cons
- Limited advanced reporting and analytics features
- Customization options are somewhat basic
- Pricing scales quickly for larger teams
Best For
Small to mid-sized appliance service businesses seeking straightforward field service management without complex enterprise needs.
Pricing
Starts at $59/user/month (billed annually) for Basic plan; Pro at $149 for up to 5 users, Enterprise custom pricing.
RepairShopr
specializedRepair shop management software for appliance services with ticketing, POS, and inventory tracking.
Customer repair status portal allowing clients to track jobs, view invoices, and communicate in real-time without calling the shop
RepairShopr is a cloud-based repair shop management software designed to streamline operations for service businesses, including appliance repair shops, through ticketing, scheduling, inventory tracking, and invoicing. It provides tools for customer management, technician dispatching via a mobile app, and payment processing with integrations like QuickBooks. The platform emphasizes workflow automation and customer communication via a self-service portal for repair status updates.
Pros
- Comprehensive all-in-one toolkit covering ticketing, inventory, and dispatching
- Robust mobile app for technicians in the field
- Seamless integrations with accounting and payment systems
Cons
- Pricing scales quickly with additional users and features
- Interface can feel somewhat dated and overwhelming initially
- Lacks deep specialization for appliance-specific workflows like brand warranties
Best For
Small to mid-sized appliance repair businesses seeking a versatile, feature-packed management solution without extensive customization needs.
Pricing
Starts at $89.99/month (Basic, 1 user) up to $299.99/month (Unlimited); extra users $25/month each, with a 14-day free trial.
Conclusion
The reviewed software offers tailored solutions for appliance service businesses, with the top three standing out for their comprehensive features. ServiceTitan, the top choice, excels with its unified field service management, covering scheduling, dispatching, invoicing, and customer management. SuccessWare and Housecall Pro follow as strong alternatives, ideal for those prioritizing specialized inventory, accounting, or integrated marketing tools.
Take the next step in optimizing operations and try ServiceTitan, the top-ranked platform, to elevate your appliance service business.
Tools Reviewed
All tools were independently evaluated for this comparison