Quick Overview
- 1#1: Housecall Pro - Streamlines appliance repair dispatching with real-time scheduling, GPS tracking, and mobile technician apps for efficient field service management.
- 2#2: Jobber - Provides comprehensive dispatch software for appliance repair businesses, featuring drag-and-drop scheduling, automated routing, and client communication tools.
- 3#3: ServiceTitan - Enterprise-grade platform for appliance service dispatch, offering advanced technician dispatching, inventory tracking, and performance analytics.
- 4#4: Service Fusion - All-in-one dispatch tool for appliance repairs with job scheduling, technician assignment, invoicing, and QuickBooks integration.
- 5#5: FieldEdge - Optimizes appliance repair workflows through mobile dispatching, service call management, and real-time job status updates.
- 6#6: Kickserv - Cloud-based dispatching software for appliance technicians, including scheduling calendars, route optimization, and customer portals.
- 7#7: ServiceM8 - Job management and dispatch app tailored for service trades like appliance repair, with photo job cards, scheduling, and GPS tracking.
- 8#8: AroFlo - Robust field service dispatch system for appliance repair, featuring task assignment, asset tracking, and compliance reporting.
- 9#9: FieldPulse - Mobile-first dispatch software for home service pros, enabling quick scheduling, technician communication, and payment processing.
- 10#10: SuccessWare - Complete business management suite with dispatch capabilities for appliance service companies, including CRM and flat-rate pricing.
Our ranking prioritizes tools with robust functionality (including real-time tracking and automated routing), user-friendly design, and strong value, ensuring they address the unique demands of appliance repair workflows.
Comparison Table
Explore a detailed comparison of leading appliance repair dispatch software tools, such as Housecall Pro, Jobber, ServiceTitan, Service Fusion, FieldEdge, and more, designed to enhance operational efficiency. This table equips readers with insights into key features, workflow management, and compatibility with different business needs, aiding in informed software selection for repair teams.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | Housecall Pro Streamlines appliance repair dispatching with real-time scheduling, GPS tracking, and mobile technician apps for efficient field service management. | specialized | 9.4/10 | 9.6/10 | 8.9/10 | 9.1/10 |
| 2 | Jobber Provides comprehensive dispatch software for appliance repair businesses, featuring drag-and-drop scheduling, automated routing, and client communication tools. | specialized | 8.8/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 3 | ServiceTitan Enterprise-grade platform for appliance service dispatch, offering advanced technician dispatching, inventory tracking, and performance analytics. | enterprise | 8.7/10 | 9.5/10 | 7.8/10 | 8.0/10 |
| 4 | Service Fusion All-in-one dispatch tool for appliance repairs with job scheduling, technician assignment, invoicing, and QuickBooks integration. | specialized | 8.4/10 | 8.7/10 | 8.2/10 | 7.9/10 |
| 5 | FieldEdge Optimizes appliance repair workflows through mobile dispatching, service call management, and real-time job status updates. | specialized | 8.1/10 | 8.5/10 | 7.7/10 | 7.8/10 |
| 6 | Kickserv Cloud-based dispatching software for appliance technicians, including scheduling calendars, route optimization, and customer portals. | specialized | 8.1/10 | 7.9/10 | 8.5/10 | 8.4/10 |
| 7 | ServiceM8 Job management and dispatch app tailored for service trades like appliance repair, with photo job cards, scheduling, and GPS tracking. | specialized | 8.6/10 | 8.9/10 | 8.4/10 | 8.2/10 |
| 8 | AroFlo Robust field service dispatch system for appliance repair, featuring task assignment, asset tracking, and compliance reporting. | enterprise | 8.2/10 | 8.7/10 | 7.8/10 | 7.9/10 |
| 9 | FieldPulse Mobile-first dispatch software for home service pros, enabling quick scheduling, technician communication, and payment processing. | specialized | 8.2/10 | 8.5/10 | 8.0/10 | 7.8/10 |
| 10 | SuccessWare Complete business management suite with dispatch capabilities for appliance service companies, including CRM and flat-rate pricing. | enterprise | 7.6/10 | 8.1/10 | 6.9/10 | 7.4/10 |
Streamlines appliance repair dispatching with real-time scheduling, GPS tracking, and mobile technician apps for efficient field service management.
Provides comprehensive dispatch software for appliance repair businesses, featuring drag-and-drop scheduling, automated routing, and client communication tools.
Enterprise-grade platform for appliance service dispatch, offering advanced technician dispatching, inventory tracking, and performance analytics.
All-in-one dispatch tool for appliance repairs with job scheduling, technician assignment, invoicing, and QuickBooks integration.
Optimizes appliance repair workflows through mobile dispatching, service call management, and real-time job status updates.
Cloud-based dispatching software for appliance technicians, including scheduling calendars, route optimization, and customer portals.
Job management and dispatch app tailored for service trades like appliance repair, with photo job cards, scheduling, and GPS tracking.
Robust field service dispatch system for appliance repair, featuring task assignment, asset tracking, and compliance reporting.
Mobile-first dispatch software for home service pros, enabling quick scheduling, technician communication, and payment processing.
Complete business management suite with dispatch capabilities for appliance service companies, including CRM and flat-rate pricing.
Housecall Pro
specializedStreamlines appliance repair dispatching with real-time scheduling, GPS tracking, and mobile technician apps for efficient field service management.
Visual Dispatch Board with AI-powered routing and live technician location for optimal job assignments
Housecall Pro is a leading field service management software tailored for appliance repair businesses, offering robust dispatching, scheduling, and job management tools. It enables real-time technician assignment via an intuitive dispatch board, GPS tracking, and mobile app integration for on-the-go updates. The platform also handles invoicing, payments, inventory tracking, and customer communications, streamlining the entire repair workflow from booking to completion.
Pros
- Powerful dispatch board with drag-and-drop scheduling and real-time GPS tracking
- Comprehensive mobile app for technicians to update job status, capture photos, and process payments
- Seamless integrations with QuickBooks, inventory management, and online booking
Cons
- Higher pricing tiers required for advanced features like multi-location support
- Steeper learning curve for customizing workflows
- Limited built-in parts catalog customization for specialized appliance repair
Best For
Mid-sized appliance repair companies seeking scalable dispatching and full-service management to optimize technician routes and boost efficiency.
Pricing
Starts at $65/month for Essentials (1 user), $149/month for Plus, $229/month for Max (billed annually; per additional user $65-$109/month)
Jobber
specializedProvides comprehensive dispatch software for appliance repair businesses, featuring drag-and-drop scheduling, automated routing, and client communication tools.
Smart Dispatch board with technician skill matching, route optimization, and real-time job reassignment for efficient field operations
Jobber is a robust field service management platform tailored for service businesses like appliance repair, offering tools for scheduling, dispatching technicians, managing client relationships, and processing payments. It features a centralized dashboard for job tracking, automated reminders, and a mobile app that enables techs to update job status, attach photos, and collect signatures in real-time. The software integrates seamlessly with QuickBooks and other accounting tools, making it ideal for streamlining operations from quote to invoice.
Pros
- Powerful dispatching with drag-and-drop scheduling, capacity planning, and GPS tracking
- Comprehensive mobile app for technicians to manage jobs, inventory, and customer communication on-site
- Automated invoicing, online payments, and QuickBooks integration for efficient billing
Cons
- Pricing can be steep for very small operations, with key features gated behind higher tiers
- Steeper learning curve for advanced customization and reporting
- Customer support response times can vary, especially on lower plans
Best For
Mid-sized appliance repair companies seeking scalable dispatching, scheduling, and client management to handle growing service volumes efficiently.
Pricing
Starts at $69/month (Lite plan, billed annually) up to $349/month (Connect plan), with add-ons like Jobber Payments at 2.9% + 30¢ per transaction.
ServiceTitan
enterpriseEnterprise-grade platform for appliance service dispatch, offering advanced technician dispatching, inventory tracking, and performance analytics.
Smart Dispatch with AI-driven optimization for automatic technician assignment, routing, and revenue maximization.
ServiceTitan is a comprehensive cloud-based field service management platform designed for home service businesses, including appliance repair companies, offering robust dispatching, scheduling, and operational tools. It enables efficient technician dispatch with real-time GPS tracking, intelligent routing, and a visual dispatch board to optimize job assignments. The software also integrates CRM, invoicing, and reporting features to streamline the entire service workflow from booking to payment.
Pros
- Advanced dispatching with AI-optimized routing and real-time tracking
- Integrated CRM and invoicing for seamless operations
- Powerful analytics and reporting for business insights
Cons
- High cost with custom pricing that may overwhelm small businesses
- Steep learning curve and complex initial setup
- Overkill for solo technicians or very small teams
Best For
Mid-sized to large appliance repair companies with multiple technicians seeking scalable, enterprise-grade dispatch management.
Pricing
Custom quotes starting at around $300-$500 per technician per month, plus implementation fees and add-ons.
Service Fusion
specializedAll-in-one dispatch tool for appliance repairs with job scheduling, technician assignment, invoicing, and QuickBooks integration.
Visual Dispatch Board with AI-assisted scheduling and real-time optimization
Service Fusion is a comprehensive cloud-based field service management software designed for appliance repair and other home service businesses. It excels in dispatching with features like a visual dispatch board, real-time GPS tracking, drag-and-drop scheduling, and automated routing to optimize technician assignments. The platform also supports invoicing, payments, customer portals, and inventory tracking, streamlining end-to-end operations via web and mobile apps.
Pros
- Powerful visual dispatch board and GPS tracking for efficient technician routing
- Seamless integrations with QuickBooks and other accounting tools
- Robust mobile app enabling real-time updates and 2-way technician communication
Cons
- Pricing can be steep for very small appliance repair teams
- Advanced features locked behind higher-tier plans
- Steeper learning curve for non-tech-savvy users
Best For
Mid-sized appliance repair companies with multiple technicians seeking an all-in-one dispatch and management solution.
Pricing
Custom quotes starting at around $149/user/month (billed annually), with tiers scaling based on users and features.
FieldEdge
specializedOptimizes appliance repair workflows through mobile dispatching, service call management, and real-time job status updates.
Visual dispatch board with real-time GPS tracking and automated routing optimization
FieldEdge is a comprehensive field service management software tailored for appliance repair, HVAC, plumbing, and electrical contractors, focusing on efficient dispatching and job management. It enables drag-and-drop scheduling, real-time technician tracking via GPS, mobile app access for on-site updates, and seamless invoicing with QuickBooks integration. The platform streamlines operations from call intake to payment collection, making it suitable for service businesses handling repair dispatches.
Pros
- Powerful drag-and-drop dispatch board for quick scheduling
- Robust mobile app with GPS tracking and job updates
- Strong integrations including QuickBooks and parts inventory management
Cons
- Steep learning curve for new users
- Pricing is quote-based and can be expensive for small teams
- Limited customization options compared to competitors
Best For
Mid-sized appliance repair companies needing advanced dispatching and field management tools.
Pricing
Custom quote-based pricing, typically $150-$300 per technician per month depending on features and user count.
Kickserv
specializedCloud-based dispatching software for appliance technicians, including scheduling calendars, route optimization, and customer portals.
Drag-and-drop scheduling board with color-coded job views and automated technician assignment
Kickserv is a cloud-based field service management software designed for small to medium-sized service businesses, including appliance repair companies, focusing on scheduling, dispatching, invoicing, and customer relationship management. It enables drag-and-drop job scheduling, real-time technician tracking via GPS, and mobile apps for field technicians to update job status, capture signatures, and process payments on-site. The platform integrates with QuickBooks and other tools to streamline billing and reporting for efficient dispatch operations.
Pros
- Intuitive drag-and-drop scheduling and dispatching for quick job assignments
- Robust mobile app with GPS tracking and real-time updates for technicians
- Seamless QuickBooks integration for easy invoicing and accounting
Cons
- Limited advanced reporting and analytics compared to enterprise solutions
- No built-in inventory management, requiring third-party workarounds
- Customer support can be slow during peak times
Best For
Small appliance repair businesses with 1-10 technicians seeking an affordable, user-friendly dispatch tool without complex enterprise needs.
Pricing
Starts at $59/month (Essentials, 1 user), $119/month (Pro, up to 5 users), $239/month (Max, unlimited users); billed annually with a free trial.
ServiceM8
specializedJob management and dispatch app tailored for service trades like appliance repair, with photo job cards, scheduling, and GPS tracking.
Visual job board with real-time drag-and-drop scheduling and live GPS technician tracking
ServiceM8 is a cloud-based job management software tailored for field service businesses like appliance repair, offering tools for scheduling, dispatching technicians, and managing jobs from quote to invoice. It features a robust mobile app that allows technicians to access job details, update statuses, capture photos and signatures, and track GPS locations in real-time. The platform emphasizes efficiency with drag-and-drop scheduling, inventory management, and integrations with accounting software like QuickBooks and Xero.
Pros
- Intuitive drag-and-drop scheduling board for quick dispatching
- Feature-rich mobile app with offline access and GPS tracking
- Strong integrations with accounting and payment systems
Cons
- Job-volume-based pricing can become costly for high-volume operations
- Reporting and customization options are somewhat limited
- Android app is functional but less polished than iOS version
Best For
Small to medium appliance repair businesses needing a mobile-first tool for efficient technician dispatching and job tracking.
Pricing
Starts at $29/month (Essentials, up to 20 jobs), $99/month (Jobs, up to 100 jobs), up to $399/month (Unmetered, unlimited jobs); no per-user fees.
AroFlo
enterpriseRobust field service dispatch system for appliance repair, featuring task assignment, asset tracking, and compliance reporting.
Real-time GPS fleet tracking and job status updates between office and field teams
AroFlo is a cloud-based job management software tailored for field service trades like appliance repair, offering tools for scheduling, dispatching technicians, tracking jobs, and handling invoicing. It provides real-time GPS location tracking, mobile apps for field techs, and customer portals for service requests and payments. The platform supports end-to-end workflows, from quoting repairs to managing parts inventory and recurring maintenance schedules.
Pros
- Powerful dispatching and scheduling with drag-and-drop calendars
- Strong mobile app for technicians with offline capabilities and GPS tracking
- Integrated invoicing, payments, and asset management for appliances
Cons
- Steep learning curve for new users
- Pricing can be high for very small teams
- Reporting customization is somewhat limited
Best For
Medium-sized appliance repair companies needing robust dispatch and job tracking for multiple technicians.
Pricing
Starts at ~$49/user/month for Essentials plan, up to $99+/user/month for Enterprise; custom quotes available.
FieldPulse
specializedMobile-first dispatch software for home service pros, enabling quick scheduling, technician communication, and payment processing.
Dynamic dispatch board with real-time GPS tracking for optimal technician routing and job assignment
FieldPulse is a cloud-based field service management software tailored for service businesses like appliance repair companies, offering tools for job scheduling, technician dispatching, customer management, and invoicing. It features a mobile app that enables technicians to view job details, update statuses, log parts used, capture photos and signatures, and process payments on-site. The platform supports inventory tracking, QuickBooks integration, and real-time GPS monitoring to optimize routes and improve efficiency in dispatch operations.
Pros
- Intuitive drag-and-drop scheduling and dispatching board
- Robust mobile app with offline capabilities for technicians
- Seamless QuickBooks integration for invoicing and accounting
Cons
- Limited advanced reporting and analytics compared to top competitors
- Pricing scales quickly with additional users and features
- Occasional sync issues with the mobile app under poor connectivity
Best For
Small to mid-sized appliance repair businesses needing efficient dispatch and mobile field management without complex enterprise setups.
Pricing
Starts at $65/user/month (Basic), $95/user/month (Pro), with Enterprise plans custom quoted; annual billing discounts available.
SuccessWare
enterpriseComplete business management suite with dispatch capabilities for appliance service companies, including CRM and flat-rate pricing.
Advanced flat-rate pricing system with built-in profitability tracking and upsell recommendations
SuccessWare is a field service management software tailored for appliance repair, HVAC, plumbing, and similar trades, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a technician mobile app for real-time updates, job tracking, and GPS integration to optimize routes. The platform emphasizes flat-rate pricing and profitability analysis, helping businesses streamline operations from call intake to payment collection.
Pros
- Strong dispatching and scheduling with visual boards
- Seamless QuickBooks integration for accounting
- Comprehensive mobile app for technicians with GPS and inventory tracking
Cons
- Outdated user interface that feels clunky
- Steep learning curve for new users
- Pricing can be high for smaller operations
Best For
Medium-sized appliance repair businesses needing robust dispatch and profitability tools with accounting integration.
Pricing
Starts at $149/month for basic plans, scaling to $200+ per user/month for advanced features; custom enterprise quotes available.
Conclusion
Evaluating the best appliance repair dispatch software highlights tools that simplify workflows and boost efficiency. Leading Housecall Pro excels with real-time scheduling, GPS tracking, and mobile integration, streamlining field service management. Jobber and ServiceTitan follow as strong alternatives: Jobber offers comprehensive dispatch and communication tools, while ServiceTitan provides enterprise-grade features like analytics and inventory tracking.
Unlock smoother operations—start with Housecall Pro today to experience its streamlined dispatching, or explore Jobber or ServiceTitan if they better fit your business needs.
Tools Reviewed
All tools were independently evaluated for this comparison