Quick Overview
- 1#1: WalkMe - Digital adoption platform that delivers interactive walkthroughs, tooltips, and AI-powered guidance to accelerate user onboarding and software ROI.
- 2#2: Whatfix - Enterprise digital adoption platform providing no-code walkthroughs, self-help, and analytics to boost app user productivity and adoption.
- 3#3: Pendo - Product experience platform combining in-app guides, walkthroughs, and analytics to improve user engagement and retention.
- 4#4: Appcues - No-code platform for building personalized product tours, onboarding walkthroughs, and user activation flows.
- 5#5: Chameleon - In-app experience builder that enables dynamic walkthroughs, tooltips, and surveys without coding.
- 6#6: Userpilot - No-code product adoption platform for creating interactive walkthroughs, checklists, and personalized onboarding experiences.
- 7#7: UserGuiding - Affordable no-code tool for crafting step-by-step app walkthroughs, tooltips, and onboarding checklists.
- 8#8: CommandBar - AI-powered search and help interface that includes interactive tours and contextual walkthroughs for better user self-service.
- 9#9: Userlane - Digital adoption solution offering overlay walkthroughs, auto-steps, and performance analytics for enterprise apps.
- 10#10: Helppier - Interactive guide builder for creating customizable walkthroughs, hotspots, and announcements across web and mobile apps.
Tools were ranked based on a balanced evaluation of features (including interactivity, personalization, and scalability), user-friendliness, and overall value, prioritizing those that deliver tangible results across varying technical proficiencies and use cases.
Comparison Table
App walkthrough tools streamline user onboarding, enhance engagement, and drive intuitive interactions, essential for app growth. This comparison table evaluates key features, use cases, and standout strengths of popular options like WalkMe, Whatfix, Pendo, Appcues, and Chameleon, enabling readers to find the ideal solution for their needs.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | WalkMe Digital adoption platform that delivers interactive walkthroughs, tooltips, and AI-powered guidance to accelerate user onboarding and software ROI. | enterprise | 9.2/10 | 9.5/10 | 8.1/10 | 8.4/10 |
| 2 | Whatfix Enterprise digital adoption platform providing no-code walkthroughs, self-help, and analytics to boost app user productivity and adoption. | enterprise | 9.3/10 | 9.6/10 | 8.8/10 | 8.7/10 |
| 3 | Pendo Product experience platform combining in-app guides, walkthroughs, and analytics to improve user engagement and retention. | enterprise | 8.7/10 | 9.4/10 | 7.8/10 | 8.0/10 |
| 4 | Appcues No-code platform for building personalized product tours, onboarding walkthroughs, and user activation flows. | specialized | 8.6/10 | 9.1/10 | 8.4/10 | 8.0/10 |
| 5 | Chameleon In-app experience builder that enables dynamic walkthroughs, tooltips, and surveys without coding. | specialized | 8.6/10 | 8.4/10 | 9.3/10 | 8.1/10 |
| 6 | Userpilot No-code product adoption platform for creating interactive walkthroughs, checklists, and personalized onboarding experiences. | specialized | 8.4/10 | 8.9/10 | 9.1/10 | 7.6/10 |
| 7 | UserGuiding Affordable no-code tool for crafting step-by-step app walkthroughs, tooltips, and onboarding checklists. | specialized | 8.4/10 | 8.3/10 | 9.1/10 | 8.0/10 |
| 8 | CommandBar AI-powered search and help interface that includes interactive tours and contextual walkthroughs for better user self-service. | specialized | 8.4/10 | 9.1/10 | 8.2/10 | 7.8/10 |
| 9 | Userlane Digital adoption solution offering overlay walkthroughs, auto-steps, and performance analytics for enterprise apps. | enterprise | 8.4/10 | 9.1/10 | 8.2/10 | 7.6/10 |
| 10 | Helppier Interactive guide builder for creating customizable walkthroughs, hotspots, and announcements across web and mobile apps. | specialized | 8.2/10 | 8.4/10 | 8.8/10 | 7.7/10 |
Digital adoption platform that delivers interactive walkthroughs, tooltips, and AI-powered guidance to accelerate user onboarding and software ROI.
Enterprise digital adoption platform providing no-code walkthroughs, self-help, and analytics to boost app user productivity and adoption.
Product experience platform combining in-app guides, walkthroughs, and analytics to improve user engagement and retention.
No-code platform for building personalized product tours, onboarding walkthroughs, and user activation flows.
In-app experience builder that enables dynamic walkthroughs, tooltips, and surveys without coding.
No-code product adoption platform for creating interactive walkthroughs, checklists, and personalized onboarding experiences.
Affordable no-code tool for crafting step-by-step app walkthroughs, tooltips, and onboarding checklists.
AI-powered search and help interface that includes interactive tours and contextual walkthroughs for better user self-service.
Digital adoption solution offering overlay walkthroughs, auto-steps, and performance analytics for enterprise apps.
Interactive guide builder for creating customizable walkthroughs, hotspots, and announcements across web and mobile apps.
WalkMe
enterpriseDigital adoption platform that delivers interactive walkthroughs, tooltips, and AI-powered guidance to accelerate user onboarding and software ROI.
AI-powered Experience Intelligence that proactively anticipates user struggles and delivers contextual support
WalkMe is a premier digital adoption platform that delivers interactive walkthroughs, tooltips, and in-app guidance to streamline user onboarding and navigation across web, mobile, and desktop applications. It uses AI-driven personalization, analytics, and automation to reduce support tickets, accelerate training, and boost software ROI. With seamless integrations for enterprise tools like Salesforce, SAP, and ServiceNow, WalkMe helps organizations scale user adoption effortlessly.
Pros
- Robust AI-powered personalization and predictive guidance
- Advanced analytics for measuring adoption and ROI
- Scalable for enterprises with multi-app support and integrations
Cons
- High enterprise-level pricing
- Steep learning curve for complex customizations
- Initial implementation can be time-intensive
Best For
Large enterprises seeking to drive digital transformation and minimize user friction across complex software ecosystems.
Pricing
Custom enterprise pricing, typically starting at $10,000+ annually based on users, apps, and features.
Whatfix
enterpriseEnterprise digital adoption platform providing no-code walkthroughs, self-help, and analytics to boost app user productivity and adoption.
AI-powered Whatfix Copilot for generative, context-aware guidance and self-healing walkthroughs that adapt to UI changes
Whatfix is a comprehensive digital adoption platform specializing in app walkthroughs, providing interactive in-app guidance, step-by-step flows, tooltips, and self-help content to accelerate user onboarding and proficiency. It overlays contextual help directly on web, desktop, and mobile applications without requiring code changes, supporting multi-language and multi-device experiences. The platform also includes robust analytics to track user engagement, adoption rates, and ROI, helping enterprises reduce support tickets and training costs.
Pros
- Powerful no-code editor for creating dynamic walkthroughs and smart tips
- Advanced AI-driven analytics and personalization for user behavior insights
- Seamless cross-platform support including web, desktop, and mobile apps
Cons
- Enterprise-level pricing that may be prohibitive for small businesses
- Initial setup and customization can require significant configuration time
- Limited public transparency on pricing and feature limits without a demo
Best For
Mid-to-large enterprises aiming to drive SaaS adoption, minimize training efforts, and optimize user productivity across complex software ecosystems.
Pricing
Custom enterprise pricing upon request; typically starts at $50,000+ annually for mid-sized deployments, with free demos available.
Pendo
enterpriseProduct experience platform combining in-app guides, walkthroughs, and analytics to improve user engagement and retention.
Seamless fusion of behavioral analytics and in-app guides, enabling A/B testing and auto-optimization of walkthroughs
Pendo is a comprehensive product experience platform that excels in creating interactive in-app walkthroughs, tooltips, guides, and announcements to enhance user onboarding and adoption. It tightly integrates product analytics, allowing teams to track user behavior, segment audiences, and personalize experiences based on real-time data. Beyond walkthroughs, it offers feedback tools and NPS surveys, making it a full suite for product-led growth.
Pros
- Deep integration of analytics with walkthroughs for data-driven optimization
- Advanced segmentation and personalization for targeted user experiences
- No-code builder with auto-capture for elements across web and mobile apps
Cons
- High cost makes it unsuitable for small teams or startups
- Steep learning curve due to extensive features and setup complexity
- Custom pricing lacks transparency and can escalate quickly with scale
Best For
Mid-to-enterprise SaaS companies needing analytics-powered in-app guidance for complex user journeys.
Pricing
Custom quote-based pricing, typically starting at $15,000-$30,000 annually based on monthly tracked users and features.
Appcues
specializedNo-code platform for building personalized product tours, onboarding walkthroughs, and user activation flows.
Hyper-advanced user segmentation for delivering highly personalized walkthroughs at scale
Appcues is a no-code platform that enables product teams to build interactive in-app walkthroughs, tooltips, modals, and surveys to guide users through onboarding and feature adoption. It supports advanced segmentation, personalization, and A/B testing to deliver tailored experiences across web and mobile apps. With deep integrations into tools like Segment, Intercom, and analytics platforms, it provides actionable insights to optimize user engagement.
Pros
- Powerful no-code builder for complex flows and personalization
- Robust analytics with A/B testing and user segmentation
- Seamless integrations with 100+ tools including mobile SDKs
Cons
- Pricing can be steep for startups or small teams
- Advanced features have a learning curve
- Limited free tier; trial only
Best For
Mid-sized SaaS companies and product teams seeking scalable, personalized onboarding without heavy engineering involvement.
Pricing
Essentials starts at $249/mo (annual), Pro at $839/mo, Enterprise custom; 21-day free trial.
Chameleon
specializedIn-app experience builder that enables dynamic walkthroughs, tooltips, and surveys without coding.
The drag-and-drop Flow Builder for creating dynamic, multi-step walkthroughs with conditional logic directly in-app.
Chameleon (chameleon.io) is a no-code platform that enables SaaS teams to create interactive in-app experiences like product tours, tooltips, modals, and announcements to enhance user onboarding and adoption. It integrates directly into web applications without requiring developer resources, allowing product and customer success teams to launch personalized walkthroughs quickly. The tool also supports A/B testing, segmentation, and analytics to optimize user engagement.
Pros
- Intuitive no-code visual editor for rapid tour creation
- Seamless integrations with tools like Intercom, Segment, and Amplitude
- Robust segmentation and A/B testing capabilities
Cons
- Pricing scales quickly with user volume, less ideal for small teams
- Limited native mobile app support (web-focused)
- Some advanced customizations may still require developer tweaks
Best For
SaaS product teams and customer success managers seeking easy, code-free ways to improve onboarding and retention in web applications.
Pricing
Starts at $359/month (billed annually) for Essentials plan (up to 10k monthly active users), with Growth at $959/month and custom Enterprise pricing.
Userpilot
specializedNo-code product adoption platform for creating interactive walkthroughs, checklists, and personalized onboarding experiences.
Dynamic Flow Builder for creating multi-step, personalized interactive user journeys with drag-and-drop ease
Userpilot is a no-code product adoption platform that specializes in creating interactive in-app walkthroughs, tooltips, checklists, and modals to enhance user onboarding and engagement. It supports advanced personalization through audience segmentation, A/B testing, and behavioral triggers, making it ideal for SaaS products. The platform also provides detailed analytics to track user interactions, retention, and feature adoption metrics.
Pros
- Intuitive visual editor for no-code walkthrough creation
- Advanced segmentation and personalization capabilities
- Comprehensive analytics for measuring onboarding effectiveness
Cons
- Pricing scales quickly with monthly active users
- Some advanced features locked behind higher tiers
- Limited customization for non-standard UI elements
Best For
Mid-sized SaaS teams focused on scalable, personalized user onboarding without heavy developer involvement.
Pricing
Starts at $249/mo (Essentials, up to 5K MAU), $549/mo (Growth), Enterprise custom pricing.
UserGuiding
specializedAffordable no-code tool for crafting step-by-step app walkthroughs, tooltips, and onboarding checklists.
Seamless no-code builder for combining tours, checklists, and surveys in one dashboard
UserGuiding is a no-code platform for creating interactive walkthroughs, product tours, and onboarding experiences tailored for web apps and SaaS products. It enables teams to guide users with step-by-step tours, hotspots, checklists, popups, and NPS surveys without requiring developers. The tool provides engagement analytics to measure completion rates and optimize user flows effectively.
Pros
- Intuitive drag-and-drop no-code editor
- Robust analytics for tour performance
- Versatile widgets including checklists and segmentation
Cons
- Primarily web-focused with limited native mobile support
- Pricing scales steeply for higher visitor volumes
- Advanced personalization locked in higher plans
Best For
SaaS companies and product teams seeking easy, developer-free onboarding for web applications.
Pricing
Free plan (100 visitors/mo); Basic $89/mo (5k visitors); Professional $389/mo (50k visitors); Enterprise custom.
CommandBar
specializedAI-powered search and help interface that includes interactive tours and contextual walkthroughs for better user self-service.
AI-powered adaptive command bar that combines search, tours, and actions into one intuitive interface
CommandBar is an in-app guidance platform that enables teams to create interactive walkthroughs, product tours, checklists, hotspots, and tooltips to streamline user onboarding and adoption. It features a no-code editor for building adaptive experiences and integrates an AI-powered command bar for contextual search and assistance. Beyond basic tours, it reduces support needs through proactive nudges and analytics on user engagement.
Pros
- Powerful no-code builder for dynamic tours and checklists
- AI-driven command bar for instant user assistance
- Robust analytics and segmentation for targeted experiences
Cons
- Higher pricing tiers limit accessibility for small teams
- Steeper learning curve for complex custom integrations
- Free plan has restrictive MAU limits
Best For
Mid-sized SaaS teams seeking advanced, AI-enhanced walkthroughs to boost user retention and reduce churn.
Pricing
Free tier (1k MAU); Growth $99/mo (10k MAU); Business $299/mo (50k MAU); Enterprise custom.
Userlane
enterpriseDigital adoption solution offering overlay walkthroughs, auto-steps, and performance analytics for enterprise apps.
Codeless overlay technology that injects guidance into any web app without integrations or code modifications
Userlane is a digital adoption platform that provides interactive in-app walkthroughs, tooltips, popups, and video overlays to guide users through web-based applications without requiring code changes. It accelerates onboarding, reduces support tickets, and boosts software adoption with contextual guidance tailored to user behavior. The platform includes robust analytics to measure engagement and optimize content effectiveness.
Pros
- No-code walkthrough builder for rapid content creation
- Advanced analytics and user behavior insights
- Multi-language support and device-agnostic overlays
Cons
- Enterprise-level pricing is steep for SMBs
- Limited support for native mobile/desktop apps
- Advanced customizations require a learning curve
Best For
Enterprises with complex SaaS ecosystems needing scalable user onboarding and adoption analytics.
Pricing
Custom enterprise pricing via quote; typically starts at $10,000+ annually based on users and features.
Helppier
specializedInteractive guide builder for creating customizable walkthroughs, hotspots, and announcements across web and mobile apps.
Seamless cross-platform tours that work consistently across web, iOS, and Android apps
Helppier is a no-code platform designed for creating interactive product tours, walkthroughs, checklists, and hotspots to enhance user onboarding and feature adoption in web and mobile apps. It supports both desktop and mobile environments, offering tools like tooltips, announcements, and NPS boosters to guide users seamlessly. The platform includes analytics, A/B testing, and segmentation for optimizing user experiences and reducing churn.
Pros
- Intuitive no-code builder for quick tour creation
- Strong cross-platform support for web, iOS, and Android
- Built-in analytics and A/B testing for optimization
Cons
- Free plan has usage limits that may not suit growing teams
- Pricing can be steep for small businesses
- Fewer advanced integrations compared to top competitors
Best For
SaaS companies and product teams focused on improving mobile and web app onboarding without coding expertise.
Pricing
Free plan for up to 1,000 monthly tours; Pro starts at €49/month (billed annually), Business at €199/month, Enterprise custom.
Conclusion
The top tools reviewed deliver exceptional value in app walkthroughs, with WalkMe leading as the best choice, thanks to its powerful AI-driven guidance and proven ability to boost user onboarding and software ROI. Whatfix stands out as a strong alternative for enterprise needs, offering flexible no-code solutions and self-help features, while Pendo excels with its focus on user engagement and robust analytics. The right tool depends on specific needs, but these options all set a high bar for improving product adoption.
Ready to elevate your app's user experience? Try WalkMe today to streamline onboarding, increase user activity, and unlock your software's full potential.
Tools Reviewed
All tools were independently evaluated for this comparison