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Emergency Disaster

Top 10 Best Ambulance Scheduling Software of 2026

Discover top ambulance scheduling software to optimize EMS efficiency and reduce delays. Explore now to find the best fit for your organization.

Sarah Mitchell

Sarah Mitchell

Feb 11, 2026

10 tools comparedExpert reviewed
Independent evaluation · Unbiased commentary · Updated regularly
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Ambulance scheduling software is pivotal for optimizing emergency response efficiency, ensuring crew readiness, and maintaining compliance—critical factors in delivering timely patient care. With a diverse array of tools spanning EMS-specific workforce management to integrated dispatch platforms, selecting the right solution directly impacts operational success.

Quick Overview

  1. 1#1: Traumasoft - EMS-specific workforce management software that handles ambulance crew scheduling, bidding, trading shifts, and compliance tracking.
  2. 2#2: Aladtec - Online staff scheduling platform tailored for EMS and fire departments to manage ambulance shifts, overtime, and real-time availability.
  3. 3#3: ShiftAdmin - Crew scheduling software for EMS agencies featuring shift bidding, auto-fill, and mobile access for ambulance operations.
  4. 4#4: ImageTrend Scheduling - Integrated scheduling module within the ImageTrend EMS suite for planning ambulance personnel shifts and resource allocation.
  5. 5#5: ESO Scheduler - Workforce scheduling tool for EMS providers that optimizes ambulance staffing, tracks certifications, and integrates with ePCR.
  6. 6#6: ZOLL RescueNet Schedule - Scheduling solution integrated with ZOLL's EMS platform for managing ambulance crews, dispatch coordination, and device data.
  7. 7#7: Firehouse Software Scheduler - RMS with scheduling features for fire and EMS departments to handle ambulance shift planning and personnel management.
  8. 8#8: Tyler New World Scheduler - Public safety ERP system including scheduling capabilities for EMS ambulance operations and resource deployment.
  9. 9#9: CentralSquare OnCore Scheduler - CAD-integrated scheduling for public safety agencies to manage EMS ambulance staffing and response readiness.
  10. 10#10: Hexagon HxGN OnCall Schedule - Advanced workforce scheduling component for public safety CAD systems supporting ambulance shift management and analytics.

We ranked these tools based on EMS-specific functionality, user-friendliness, real-time adaptability, and long-term value, prioritizing software that seamlessly integrates with crucial workflows and enhances overall staffing accuracy.

Comparison Table

Efficient scheduling is critical for seamless ambulance operations, and selecting the right software can enhance response times and team coordination. This comparison table evaluates tools like Traumasoft, Aladtec, ShiftAdmin, and more, highlighting their key features, workflow integration, and user experience to help services identify their optimal fit.

1Traumasoft logo9.8/10

EMS-specific workforce management software that handles ambulance crew scheduling, bidding, trading shifts, and compliance tracking.

Features
9.9/10
Ease
9.4/10
Value
9.6/10
2Aladtec logo9.1/10

Online staff scheduling platform tailored for EMS and fire departments to manage ambulance shifts, overtime, and real-time availability.

Features
9.3/10
Ease
8.7/10
Value
9.0/10
3ShiftAdmin logo8.6/10

Crew scheduling software for EMS agencies featuring shift bidding, auto-fill, and mobile access for ambulance operations.

Features
8.4/10
Ease
9.1/10
Value
8.5/10

Integrated scheduling module within the ImageTrend EMS suite for planning ambulance personnel shifts and resource allocation.

Features
9.1/10
Ease
7.7/10
Value
8.0/10

Workforce scheduling tool for EMS providers that optimizes ambulance staffing, tracks certifications, and integrates with ePCR.

Features
8.7/10
Ease
7.6/10
Value
7.9/10

Scheduling solution integrated with ZOLL's EMS platform for managing ambulance crews, dispatch coordination, and device data.

Features
8.8/10
Ease
7.6/10
Value
7.9/10

RMS with scheduling features for fire and EMS departments to handle ambulance shift planning and personnel management.

Features
8.5/10
Ease
7.6/10
Value
7.2/10

Public safety ERP system including scheduling capabilities for EMS ambulance operations and resource deployment.

Features
8.5/10
Ease
7.6/10
Value
7.8/10

CAD-integrated scheduling for public safety agencies to manage EMS ambulance staffing and response readiness.

Features
8.4/10
Ease
7.1/10
Value
7.3/10

Advanced workforce scheduling component for public safety CAD systems supporting ambulance shift management and analytics.

Features
8.3/10
Ease
7.4/10
Value
7.2/10
1
Traumasoft logo

Traumasoft

specialized

EMS-specific workforce management software that handles ambulance crew scheduling, bidding, trading shifts, and compliance tracking.

Overall Rating9.8/10
Features
9.9/10
Ease of Use
9.4/10
Value
9.6/10
Standout Feature

AI-driven fatigue and wellness rules that automatically adjust schedules to prevent burnout and ensure compliance

Traumasoft is a cloud-based EMS management platform tailored for ambulance services, featuring a powerful scheduling module that handles crew rostering, shift bidding, and real-time adjustments. It integrates scheduling seamlessly with dispatch, billing, and reporting to streamline operations. The software emphasizes compliance with certifications, fatigue management, and predictive staffing to optimize ambulance deployment.

Pros

  • Comprehensive scheduling with drag-and-drop interface, auto-fill, and shift bidding
  • Built-in fatigue monitoring and certification tracking for regulatory compliance
  • Seamless integration across EMS workflows including dispatch and analytics

Cons

  • Initial setup and customization can be time-intensive for complex agencies
  • Pricing requires custom quotes, which may feel opaque upfront
  • Mobile app is functional but lacks some advanced desktop features

Best For

Mid-to-large ambulance services and EMS agencies seeking an all-in-one platform with advanced scheduling intelligence.

Pricing

Custom enterprise pricing via quote; typically $100-300 per user/month depending on modules and agency size, with scalable SaaS model.

Visit Traumasofttraumasoft.com
2
Aladtec logo

Aladtec

specialized

Online staff scheduling platform tailored for EMS and fire departments to manage ambulance shifts, overtime, and real-time availability.

Overall Rating9.1/10
Features
9.3/10
Ease of Use
8.7/10
Value
9.0/10
Standout Feature

Advanced self-scheduling and qualification-based auto-assignment engine that minimizes manual oversight

Aladtec is a robust web-based workforce scheduling and time management software tailored for shift-based operations like ambulance services, enabling administrators to create, publish, and manage schedules efficiently. It supports features such as shift bidding, trades, real-time availability checks, and mobile access for employees to view schedules and submit requests on the go. Integrated timekeeping, payroll exports, and compliance reporting make it a comprehensive solution for EMS teams handling 24/7 coverage and regulatory requirements.

Pros

  • Highly customizable scheduling with drag-and-drop interface and auto-fill capabilities
  • Strong mobile app for real-time updates, shift swaps, and notifications
  • Excellent integration of scheduling, time tracking, and reporting for EMS compliance

Cons

  • Initial setup and customization can require training
  • Pricing is quote-based, lacking transparent tiers
  • Limited native integrations with some EMS-specific hardware or software

Best For

Mid-to-large ambulance services and EMS organizations managing complex rotating shifts and high-stakes coverage.

Pricing

Custom quote-based pricing starting around $25-40 per user/month, scalable with features and user count; free demo available.

Visit Aladtecaladtec.com
3
ShiftAdmin logo

ShiftAdmin

specialized

Crew scheduling software for EMS agencies featuring shift bidding, auto-fill, and mobile access for ambulance operations.

Overall Rating8.6/10
Features
8.4/10
Ease of Use
9.1/10
Value
8.5/10
Standout Feature

Real-time shift trading marketplace where employees can swap shifts instantly with manager approval

ShiftAdmin is a versatile cloud-based scheduling software tailored for shift-based operations, including ambulance services, enabling managers to create, assign, and optimize schedules efficiently. It supports drag-and-drop interfaces, employee self-service for shift trades and availability updates, and real-time notifications to ensure continuous coverage for emergency response teams. The platform also tracks certifications, overtime, and compliance requirements critical for EMS operations.

Pros

  • Intuitive drag-and-drop scheduling with mobile app access for employees
  • Automated shift filling and trade approvals to minimize gaps in ambulance coverage
  • Strong compliance tools for tracking EMS certifications and labor regulations

Cons

  • Lacks deep integrations with ambulance dispatch or GPS tracking systems
  • Advanced reporting requires higher-tier plans
  • Customization for highly specific EMS protocols can be limited

Best For

Mid-sized ambulance services or EMS departments needing reliable, user-friendly shift management without complex enterprise setups.

Pricing

Starts at $49/month for up to 50 shifts (Starter plan), scaling to $199+/month for Enterprise with unlimited users and advanced features; custom quotes available.

Visit ShiftAdminshiftadmin.com
4
ImageTrend Scheduling logo

ImageTrend Scheduling

enterprise

Integrated scheduling module within the ImageTrend EMS suite for planning ambulance personnel shifts and resource allocation.

Overall Rating8.4/10
Features
9.1/10
Ease of Use
7.7/10
Value
8.0/10
Standout Feature

Elite Scheduling Engine that automatically optimizes shifts, manages overtime, and enforces custom rules like union contracts and minimum staffing requirements

ImageTrend Scheduling is a robust workforce management platform tailored for ambulance and EMS operations, offering advanced tools for shift planning, crew assignment, and real-time schedule adjustments. It ensures compliance with FLSA regulations, handles complex overtime rules, and integrates deeply with ImageTrend's ecosystem including CAD and ePCR systems. This solution streamlines operations for public safety agencies by providing mobile access and automated notifications to reduce administrative burdens.

Pros

  • Seamless integration with ImageTrend CAD and patient care reporting for unified EMS workflows
  • Advanced scheduling engine with FLSA compliance, union rules, and fair shift distribution
  • Mobile app for real-time updates, notifications, and self-service for crews

Cons

  • Steep learning curve for complex configurations and initial setup
  • Pricing is enterprise-focused, less ideal for small volunteer services
  • Limited native integrations outside the ImageTrend suite

Best For

Mid-to-large ambulance services and EMS agencies seeking an integrated public safety platform with robust scheduling capabilities.

Pricing

Custom enterprise pricing based on agency size, users, and modules; annual subscriptions typically range from $20,000+ for mid-sized deployments—contact for quote.

5
ESO Scheduler logo

ESO Scheduler

enterprise

Workforce scheduling tool for EMS providers that optimizes ambulance staffing, tracks certifications, and integrates with ePCR.

Overall Rating8.2/10
Features
8.7/10
Ease of Use
7.6/10
Value
7.9/10
Standout Feature

AI-powered scheduling optimization that factors in real-time availability, skills, and historical demand patterns

ESO Scheduler is a robust workforce management platform tailored for EMS and fire agencies, enabling automated shift scheduling, qualification tracking, and overtime management for ambulance crews. It integrates deeply with ESO's ecosystem, including ePCR and billing tools, to streamline operations and ensure regulatory compliance. The software supports complex bidding processes based on seniority and preferences, reducing administrative burden in high-stakes environments.

Pros

  • Seamless integration with ESO's suite of EMS tools like ePCR and RMS
  • Advanced automation for shift bidding, certifications, and fatigue management
  • Comprehensive reporting and analytics for operational insights

Cons

  • High cost suitable mainly for mid-to-large agencies
  • Steep learning curve for initial setup and customization
  • Limited flexibility for very small volunteer-based operations

Best For

Mid-sized to large EMS agencies seeking an integrated, enterprise-grade scheduling solution with strong compliance features.

Pricing

Custom quote-based pricing; typically $50-100 per user/month for subscriptions, with implementation fees.

6
ZOLL RescueNet Schedule logo

ZOLL RescueNet Schedule

enterprise

Scheduling solution integrated with ZOLL's EMS platform for managing ambulance crews, dispatch coordination, and device data.

Overall Rating8.2/10
Features
8.8/10
Ease of Use
7.6/10
Value
7.9/10
Standout Feature

Real-time integration with ZOLL dispatch for dynamic resource availability and gap filling

ZOLL RescueNet Schedule is a specialized scheduling software tailored for emergency medical services (EMS) and ambulance providers, enabling efficient management of personnel shifts, overtime, and resource allocation. It supports features like automated shift bidding, rules-based scheduling, and credential tracking to ensure compliance and operational readiness. Integrated within the broader ZOLL RescueNet platform, it connects seamlessly with dispatch, ePCR, and billing systems for a unified EMS workflow.

Pros

  • EMS-specific features like credential management and compliance tracking
  • Seamless integration with ZOLL dispatch and ePCR for real-time visibility
  • Advanced automation for shift bidding and overtime management

Cons

  • Steep learning curve due to complex interface
  • Limited flexibility for non-ZOLL ecosystem users
  • Quote-based pricing can be expensive for smaller agencies

Best For

Large EMS organizations already using ZOLL products that require integrated scheduling with dispatch and compliance tools.

Pricing

Custom quote-based pricing, typically starting at $5,000+ annually for mid-sized agencies, scaling with users and modules.

7
Firehouse Software Scheduler logo

Firehouse Software Scheduler

enterprise

RMS with scheduling features for fire and EMS departments to handle ambulance shift planning and personnel management.

Overall Rating7.8/10
Features
8.5/10
Ease of Use
7.6/10
Value
7.2/10
Standout Feature

Intelligent AutoFill scheduler that automatically generates optimized rosters respecting union rules, preferences, and minimum staffing requirements

Firehouse Software Scheduler is a comprehensive scheduling solution tailored for fire departments and EMS agencies, including ambulance services, enabling efficient management of shifts, overtime, trades, and personnel availability. It features drag-and-drop scheduling, automated filling based on rules and preferences, and integration with records management systems for certification tracking and compliance. The tool provides real-time dashboards for staffing oversight and supports complex labor agreements common in emergency services.

Pros

  • Robust auto-scheduling with rule-based optimization for shifts and trades
  • Strong integration with Firehouse RMS for certifications and reporting
  • Real-time visibility and mobile access for admins and staff

Cons

  • Custom pricing can be expensive for small ambulance-only operations
  • Initial setup and rule configuration have a learning curve
  • Less emphasis on standalone ambulance dispatching compared to fire-focused features

Best For

Mid-sized fire/EMS departments (20-150 staff) needing integrated scheduling with compliance tracking.

Pricing

Custom quotes based on department size and modules; typically $400-$1,500/month for small to mid-sized agencies with annual contracts.

8
Tyler New World Scheduler logo

Tyler New World Scheduler

enterprise

Public safety ERP system including scheduling capabilities for EMS ambulance operations and resource deployment.

Overall Rating8.1/10
Features
8.5/10
Ease of Use
7.6/10
Value
7.8/10
Standout Feature

Auction-style shift bidding that allows employees to bid on preferred shifts based on seniority and qualifications

Tyler New World Scheduler, from Tyler Technologies, is a robust enterprise scheduling module within their public safety ERP suite, tailored for EMS and ambulance services to manage shifts, personnel assignments, and compliance. It supports complex scheduling rules including skills matching, overtime bidding, and fatigue management for ambulance crews. Designed for integration with other Tyler products like CAD and RMS, it streamlines operations in multi-agency environments.

Pros

  • Seamless integration with Tyler's public safety ecosystem (CAD, RMS)
  • Advanced rules engine for shift bidding, certifications, and fatigue tracking
  • Scalable for mid-to-large agencies with real-time updates and reporting

Cons

  • Steep learning curve due to comprehensive feature set
  • High implementation and customization costs
  • Interface feels dated compared to modern SaaS alternatives

Best For

Mid-to-large public safety agencies, including ambulance services, seeking an integrated ERP scheduling solution.

Pricing

Enterprise pricing via quote; typically $50-$100/user/month plus implementation fees, often bundled in Tyler's public safety suite.

9
CentralSquare OnCore Scheduler logo

CentralSquare OnCore Scheduler

enterprise

CAD-integrated scheduling for public safety agencies to manage EMS ambulance staffing and response readiness.

Overall Rating7.8/10
Features
8.4/10
Ease of Use
7.1/10
Value
7.3/10
Standout Feature

Predictive staffing algorithms that factor in historical data, skills matching, and regulatory compliance for optimal ambulance crew deployment

CentralSquare OnCore Scheduler is a robust enterprise-grade scheduling platform tailored for public safety agencies, including ambulance services, enabling automated shift planning, real-time adjustments, and compliance with regulatory requirements. It supports skills-based staffing, overtime management, and integration with CAD, RMS, and HR systems for seamless operations. Designed for high-volume EMS environments, it helps optimize crew deployment while minimizing administrative overhead.

Pros

  • Deep integration with CentralSquare's public safety suite (CAD, RMS)
  • Advanced automation for shift bidding, rules enforcement, and fatigue management
  • Mobile accessibility for staff self-scheduling and notifications

Cons

  • Steep learning curve and extensive training required for full utilization
  • High cost prohibitive for small agencies
  • Limited third-party integrations outside CentralSquare ecosystem

Best For

Mid-to-large ambulance services already using CentralSquare products seeking integrated enterprise scheduling.

Pricing

Custom enterprise pricing upon request; typically subscription-based starting at $10,000+ annually depending on agency size and modules.

10
Hexagon HxGN OnCall Schedule logo

Hexagon HxGN OnCall Schedule

enterprise

Advanced workforce scheduling component for public safety CAD systems supporting ambulance shift management and analytics.

Overall Rating7.8/10
Features
8.3/10
Ease of Use
7.4/10
Value
7.2/10
Standout Feature

AI-driven fatigue risk management that automatically flags and adjusts schedules to prioritize responder wellness and safety

HxGN OnCall Schedule by Hexagon is a workforce management solution tailored for public safety organizations, including ambulance and EMS services, enabling automated shift scheduling, real-time staffing oversight, and compliance with regulatory requirements. It supports features like skill-based assignments, overtime management, and time-off approvals to optimize ambulance crew deployment. Integrated with Hexagon's broader OnCall suite, it enhances coordination between scheduling and dispatch operations for efficient emergency response.

Pros

  • Robust optimization algorithms for shift bidding and coverage tailored to EMS needs
  • Strong integration with CAD and dispatch systems for real-time visibility
  • Comprehensive compliance tools for labor laws, certifications, and fatigue management

Cons

  • High enterprise-level pricing unsuitable for small ambulance services
  • Steep learning curve and complex initial configuration
  • Limited flexibility for non-Hexagon ecosystem integrations

Best For

Large public safety agencies and regional ambulance services with complex, multi-site scheduling demands.

Pricing

Custom quote-based pricing for enterprises, typically starting at $20,000+ annually depending on users and modules.

Conclusion

After a thorough review, Traumasoft emerges as the top choice, offering EMS-specific workforce management with strong crew scheduling, bidding, and compliance tools. Aladtec follows closely, excelling in real-time availability and overtime tracking, while ShiftAdmin stands out for mobile access and auto-fill features, ideal for dynamic operations. Each tool brings unique strengths, but Traumasoft leads as the most comprehensive for streamlined ambulance scheduling.

Traumasoft logo
Our Top Pick
Traumasoft

Don’t miss out on optimizing your EMS operations—discover Traumasoft today to experience its tailored capabilities firsthand and set your team up for efficiency and success.