Quick Overview
- 1#1: ServiceTitan - Comprehensive platform for HVAC businesses handling scheduling, dispatching, invoicing, CRM, and marketing automation.
- 2#2: Housecall Pro - All-in-one field service software for AC technicians managing jobs, payments, customer communication, and QuickBooks integration.
- 3#3: Jobber - Scheduling, invoicing, and client management tool designed for home service pros including air conditioning repair.
- 4#4: FieldEdge - End-to-end HVAC software for service calls, maintenance contracts, inventory, and flat-rate pricing.
- 5#5: Service Fusion - Cloud-based field service management with dispatching, GPS tracking, and accounting for HVAC companies.
- 6#6: SuccessWare - Complete business automation suite tailored for HVAC contractors covering quoting, dispatching, and reporting.
- 7#7: RazorSync - Mobile-first workforce management software for HVAC service with scheduling, invoicing, and real-time updates.
- 8#8: ServiceM8 - Job management app for trades like air conditioning with on-site quoting, scheduling, and Xero integration.
- 9#9: Kickserv - Field service CRM and scheduling software for HVAC businesses to streamline operations and customer tracking.
- 10#10: FieldPulse - Mobile field service app for AC pros offering job tracking, estimates, and payments from any device.
Tools were selected based on functionality (scheduling, CRM, inventory), user experience, and overall value, ensuring the top 10 deliver reliable, tailored support to HVAC professionals aiming to enhance efficiency and profitability.
Comparison Table
Selecting the right air conditioning business software is key to optimizing operations, and this comparison table explores top tools like ServiceTitan, Housecall Pro, Jobber, FieldEdge, Service Fusion, and more. It breaks down features, pricing, and usability to help readers identify the best fit for managing jobs, client communication, and business growth, whether they’re a small provider or a growing team.
| # | Tool | Category | Overall | Features | Ease of Use | Value |
|---|---|---|---|---|---|---|
| 1 | ServiceTitan Comprehensive platform for HVAC businesses handling scheduling, dispatching, invoicing, CRM, and marketing automation. | enterprise | 9.4/10 | 9.8/10 | 8.2/10 | 8.7/10 |
| 2 | Housecall Pro All-in-one field service software for AC technicians managing jobs, payments, customer communication, and QuickBooks integration. | specialized | 9.2/10 | 9.5/10 | 9.0/10 | 8.8/10 |
| 3 | Jobber Scheduling, invoicing, and client management tool designed for home service pros including air conditioning repair. | specialized | 8.7/10 | 9.0/10 | 8.8/10 | 8.4/10 |
| 4 | FieldEdge End-to-end HVAC software for service calls, maintenance contracts, inventory, and flat-rate pricing. | specialized | 8.4/10 | 8.7/10 | 8.2/10 | 7.8/10 |
| 5 | Service Fusion Cloud-based field service management with dispatching, GPS tracking, and accounting for HVAC companies. | specialized | 8.7/10 | 9.2/10 | 8.5/10 | 8.0/10 |
| 6 | SuccessWare Complete business automation suite tailored for HVAC contractors covering quoting, dispatching, and reporting. | specialized | 7.6/10 | 8.2/10 | 7.0/10 | 7.1/10 |
| 7 | RazorSync Mobile-first workforce management software for HVAC service with scheduling, invoicing, and real-time updates. | specialized | 8.1/10 | 8.4/10 | 7.9/10 | 7.7/10 |
| 8 | ServiceM8 Job management app for trades like air conditioning with on-site quoting, scheduling, and Xero integration. | specialized | 8.3/10 | 8.1/10 | 9.2/10 | 8.4/10 |
| 9 | Kickserv Field service CRM and scheduling software for HVAC businesses to streamline operations and customer tracking. | specialized | 7.6/10 | 7.2/10 | 8.4/10 | 8.0/10 |
| 10 | FieldPulse Mobile field service app for AC pros offering job tracking, estimates, and payments from any device. | specialized | 7.8/10 | 7.6/10 | 8.4/10 | 7.2/10 |
Comprehensive platform for HVAC businesses handling scheduling, dispatching, invoicing, CRM, and marketing automation.
All-in-one field service software for AC technicians managing jobs, payments, customer communication, and QuickBooks integration.
Scheduling, invoicing, and client management tool designed for home service pros including air conditioning repair.
End-to-end HVAC software for service calls, maintenance contracts, inventory, and flat-rate pricing.
Cloud-based field service management with dispatching, GPS tracking, and accounting for HVAC companies.
Complete business automation suite tailored for HVAC contractors covering quoting, dispatching, and reporting.
Mobile-first workforce management software for HVAC service with scheduling, invoicing, and real-time updates.
Job management app for trades like air conditioning with on-site quoting, scheduling, and Xero integration.
Field service CRM and scheduling software for HVAC businesses to streamline operations and customer tracking.
Mobile field service app for AC pros offering job tracking, estimates, and payments from any device.
ServiceTitan
enterpriseComprehensive platform for HVAC businesses handling scheduling, dispatching, invoicing, CRM, and marketing automation.
Smart Dispatching with AI-driven optimization and real-time ETAs for maximum job efficiency
ServiceTitan is a comprehensive field service management platform tailored for HVAC businesses, including air conditioning services, offering end-to-end tools for scheduling, dispatching, invoicing, and customer relationship management. It features a robust mobile app for technicians, advanced analytics for revenue optimization, and marketing automation to grow service contracts. Designed for scaling operations, it integrates seamlessly with accounting software like QuickBooks and supports flat-rate pricing models common in the AC industry.
Pros
- All-in-one platform eliminates need for multiple tools
- Powerful dispatching and mobile app boost technician efficiency
- Advanced analytics track KPIs like revenue per technician
Cons
- High cost may not suit small businesses
- Steep learning curve during onboarding
- Custom pricing lacks transparency
Best For
Mid-to-large air conditioning businesses with 10+ technicians seeking scalable, enterprise-grade software.
Pricing
Custom quote-based pricing; typically $265+ per technician/month plus setup fees, scaling with business size.
Housecall Pro
specializedAll-in-one field service software for AC technicians managing jobs, payments, customer communication, and QuickBooks integration.
Intelligent dispatching with real-time GPS tracking and drag-and-drop scheduling optimized for HVAC service routes
Housecall Pro is a comprehensive field service management platform tailored for home service businesses like air conditioning (HVAC) contractors, offering tools for scheduling, dispatching, invoicing, and payments. It features a user-friendly mobile app for technicians, real-time GPS tracking, online booking, and QuickBooks integration to streamline daily operations. The software also includes marketing automation, customer portals, and maintenance contract management, making it ideal for scaling HVAC service operations.
Pros
- All-in-one platform reduces need for multiple tools
- Powerful mobile app with GPS dispatching for field techs
- Strong automation for invoicing, payments, and customer communications
Cons
- Pricing can add up for larger teams with per-user fees
- Steep initial learning curve for advanced features
- Limited inventory management depth for complex AC parts tracking
Best For
Mid-sized air conditioning businesses seeking an integrated solution to manage scheduling, dispatching, and customer relationships efficiently.
Pricing
Starts at $65/month (Basic for solo pros), Essentials at $149/month (up to 7 users), Max at $299+/month (up to 21+ users), billed annually with add-ons available.
Jobber
specializedScheduling, invoicing, and client management tool designed for home service pros including air conditioning repair.
Client Hub for self-service quoting, job approvals, payments, and online booking
Jobber is a cloud-based field service management software tailored for service businesses like air conditioning and HVAC contractors, providing tools for scheduling, dispatching, quoting, invoicing, and payments. It features a robust mobile app for technicians to access job details, capture signatures, and update statuses in real-time, alongside a client hub for customer self-service. Jobber excels in managing recurring maintenance contracts and integrates with QuickBooks for seamless accounting, helping AC businesses streamline operations from lead to completion.
Pros
- Intuitive scheduling and drag-and-drop dispatching optimized for HVAC service calls
- Strong mobile app with GPS tracking and real-time job updates for technicians
- Seamless QuickBooks integration and client hub for efficient invoicing and payments
Cons
- Pricing scales quickly for teams larger than 5-7 users
- Advanced reporting and customizations require higher-tier plans
- Limited built-in inventory management for parts-heavy AC jobs
Best For
Small to mid-sized air conditioning businesses with 1-30 technicians seeking an all-in-one platform for scheduling, billing, and customer management.
Pricing
Lite ($69/mo, 1 user), Core ($169/mo, up to 7 users), Grow ($349/mo, up to 30 users), Plus (custom); 20% discount on annual billing.
FieldEdge
specializedEnd-to-end HVAC software for service calls, maintenance contracts, inventory, and flat-rate pricing.
Dynamic dispatching console with drag-and-drop scheduling and automated route optimization
FieldEdge is a robust field service management platform tailored for HVAC contractors, including air conditioning businesses, offering end-to-end tools for scheduling, dispatching, invoicing, and customer management. It features a mobile app for technicians to access jobs, update statuses, capture signatures, and process payments on-site. The software integrates seamlessly with QuickBooks for accounting and provides reporting to track performance and profitability.
Pros
- Powerful dispatching and scheduling with real-time GPS tracking
- Intuitive mobile app for technicians with offline capabilities
- Strong QuickBooks integration for streamlined accounting
Cons
- Higher pricing tiers that may strain smaller operations
- Steep initial learning curve and setup time
- Limited advanced customization options
Best For
Mid-sized air conditioning service companies with field teams needing efficient dispatching and mobile management.
Pricing
Custom quotes starting around $120-$200 per user/month (billed annually), with minimum 5-10 users and add-ons for extras.
Service Fusion
specializedCloud-based field service management with dispatching, GPS tracking, and accounting for HVAC companies.
Flat-rate pricing for unlimited users, eliminating per-technician costs as the business grows
Service Fusion is a comprehensive cloud-based field service management platform tailored for HVAC and air conditioning businesses, offering tools for scheduling, dispatching, invoicing, CRM, inventory tracking, and customer management. It streamlines operations from initial quotes and service calls to payments and maintenance contracts, with a robust mobile app for technicians. The software integrates seamlessly with QuickBooks and features real-time GPS tracking to optimize field efficiency.
Pros
- All-in-one solution covering scheduling, dispatching, invoicing, and CRM tailored for HVAC operations
- Unlimited users on flat-rate pricing, ideal for scaling teams
- Strong mobile app with GPS, offline access, and real-time updates for technicians
Cons
- Higher starting price may deter very small AC businesses
- Steeper learning curve during initial setup and customization
- Customer support response times can vary based on user feedback
Best For
Medium-sized air conditioning companies with multiple technicians needing scalable field service management without per-user fees.
Pricing
Flat-rate plans start at $195/month (Starter, unlimited users), $295/month (Essentials), and $495+/month (Ultimate/Enterprise), billed annually.
SuccessWare
specializedComplete business automation suite tailored for HVAC contractors covering quoting, dispatching, and reporting.
Integrated Digital Flat Rate pricing catalogs that empower technicians to upsell services on-site
SuccessWare is an all-in-one business management platform tailored for HVAC, plumbing, and electrical contractors, including air conditioning services. It provides tools for scheduling, dispatching, invoicing, customer management, flat-rate pricing, and integrated marketing to streamline field service operations. The software features a mobile app for technicians and seamless QuickBooks integration for efficient back-office handling.
Pros
- Comprehensive field service tools including dispatching and mobile technician app
- Strong flat-rate pricing system with digital catalogs
- Seamless QuickBooks integration for accounting
Cons
- Steep learning curve for new users
- Higher pricing may not suit small businesses
- Occasional reports of customer support delays
Best For
Mid-sized air conditioning and HVAC contractors seeking an end-to-end platform for operations and growth.
Pricing
Custom quotes based on users and modules; typically $125-$250 per user/month with setup fees.
RazorSync
specializedMobile-first workforce management software for HVAC service with scheduling, invoicing, and real-time updates.
Real-time GPS fleet tracking with geofencing and automated routing optimization
RazorSync is a cloud-based field service management platform tailored for HVAC, plumbing, and electrical contractors, including air conditioning businesses. It offers scheduling, dispatching, invoicing, GPS tracking, and inventory management through a centralized dashboard and mobile app. The software integrates with QuickBooks for seamless accounting and supports real-time technician updates to improve job efficiency and customer satisfaction.
Pros
- Robust mobile app with offline capabilities for technicians
- Real-time GPS tracking and intelligent dispatching
- Strong QuickBooks integration for effortless invoicing
Cons
- Pricing can be steep for very small teams
- Advanced reporting requires higher-tier plans
- Occasional learning curve for custom workflows
Best For
Medium-sized air conditioning service companies needing reliable mobile dispatching and field tracking.
Pricing
Starts at $59/user/month for basic plans, scaling to $99+/user/month for advanced features; custom enterprise pricing available.
ServiceM8
specializedJob management app for trades like air conditioning with on-site quoting, scheduling, and Xero integration.
Drag-and-drop visual scheduling board with automated notifications and color-coded job statuses
ServiceM8 is a cloud-based job management software tailored for field service trades like air conditioning, offering tools for scheduling, dispatching, job tracking, and invoicing. It provides a robust mobile app that allows technicians to access job details, upload photos, collect signatures, and process payments on-site. The platform supports real-time GPS tracking, inventory management, and integrations with accounting tools like QuickBooks, making it efficient for service-based businesses.
Pros
- Intuitive mobile app with offline access for technicians
- Real-time GPS tracking and smart dispatching
- Seamless integrations with QuickBooks and Xero
Cons
- Reporting features are somewhat basic compared to enterprise tools
- Limited built-in CRM and marketing automation
- Pricing increases significantly with more users and advanced plans
Best For
Small to medium air conditioning businesses needing a mobile-first solution for efficient field service management.
Pricing
Starts at $29/user/month (Essentials), up to $249/user/month (Ultimate), billed annually with a minimum of 1 user.
Kickserv
specializedField service CRM and scheduling software for HVAC businesses to streamline operations and customer tracking.
Visual drag-and-drop scheduler with route optimization for efficient technician dispatching
Kickserv is a cloud-based field service management platform designed for small to medium service businesses, including air conditioning and HVAC companies, offering scheduling, dispatching, CRM, invoicing, and job tracking. It features a drag-and-drop calendar, mobile app for technicians to access jobs, update statuses, and capture signatures, and integrates with QuickBooks for seamless accounting. While it excels in core operational workflows, it lacks advanced features like robust inventory management or flat-rate pricing common in specialized HVAC tools.
Pros
- Intuitive drag-and-drop scheduling and dispatch board
- Reliable mobile app for field technicians
- Strong QuickBooks integration and affordable pricing
Cons
- Limited inventory and parts tracking capabilities
- Basic reporting and analytics
- No native payment processing or flat-rate pricing tools
Best For
Small to medium air conditioning service businesses needing simple scheduling, dispatching, and invoicing without complex inventory needs.
Pricing
Solo plan at $59/month; Pro at $119/month; Premier at $199/month (billed annually), plus $20/additional user.
FieldPulse
specializedMobile field service app for AC pros offering job tracking, estimates, and payments from any device.
On-the-spot estimate-to-invoice conversion with integrated payment processing via the mobile app
FieldPulse is a cloud-based field service management platform tailored for HVAC, plumbing, and air conditioning businesses, offering tools for scheduling, dispatching, invoicing, and customer relationship management. It features a mobile app that allows technicians to access job details, update statuses, capture signatures, and process payments on-site. The software integrates with QuickBooks for seamless accounting and provides GPS tracking for efficient routing.
Pros
- Intuitive mobile app for field technicians
- Strong QuickBooks integration for invoicing
- Real-time scheduling and GPS dispatching
Cons
- Pricing scales quickly for larger teams
- Limited advanced reporting and analytics
- Some customization options feel basic
Best For
Small to mid-sized air conditioning companies needing a mobile-first solution for daily operations without complex enterprise features.
Pricing
Starts at $65/user/month (billed annually) for Essentials, $95/user/month for Pro, with Enterprise custom pricing.
Conclusion
The reviewed tools showcase a variety of solutions, but ServiceTitan emerges as the standout, offering a comprehensive platform that integrates scheduling, CRM, and automation seamlessly. Housecall Pro and Jobber, though slightly distinct in focus, are excellent alternatives—ideal for those prioritizing specific features like client communication or QuickBooks integration.
Maximize your AC business efficiency by exploring ServiceTitan, the top-ranked tool, and discover how it can streamline your operations and boost productivity.
Tools Reviewed
All tools were independently evaluated for this comparison