Must-Know Scrum Kpis [Latest Report]

Highlights: The Most Important Scrum Kpis

  • 1. Velocity
  • 2. Sprint Burndown Chart
  • 3. Cumulative Flow Diagram (CFD)
  • 4. Work Item Age
  • 5. Time to Market
  • 6. Lead Time
  • 7. Cycle Time
  • 8. Escaped Defect Rate
  • 9. Planned-to-Done Ratio
  • 10. Team Satisfaction
  • 11. Customer Satisfaction
  • 12. Feature Usage Index
  • 13. Blocked Time
  • 14. Change Failure Rate

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In today’s fast-paced business environment, effective project management has become the key to success for organizations looking to stay ahead of the competition. One such methodology used by some of the world’s leading companies is Scrum-an agile project management framework designed to maximize productivity and adaptability. Implementing Scrum in your organization can lead to transformational results, but measuring the success of this methodology is critical to ensuring continuous improvement and overall project success.

In this blog post, we will discuss the importance of Scrum KPIs, their impact on various aspects of project management, and efficient techniques for tracking them. By understanding these critical metrics, you can fine-tune your Scrum processes, identify opportunities for growth, and ultimately achieve your business goals. So buckle up and get ready to dive into the world of Scrum KPIs and unlock the full potential of your projects.

Scrum KPIs You Should Know

1. Velocity

Velocity measures the amount of work a Scrum team completes during each sprint, usually represented in story points or hours. It’s useful for estimating the team’s capacity for future sprints.

2. Sprint Burndown Chart

This chart displays the progress of a sprint by tracking the remaining work against time. It helps teams self-manage by showing unfinished tasks and identifying bottlenecks.

3. Cumulative Flow Diagram (CFD)

CFD visualizes the workflow through different stages over time. It helps identify bottlenecks and informs process improvements to secure steady progress.

In today’s fast-paced business environment, efficient project management has become the key to success for organizations striving to stay ahead of the competition.

4. Work Item Age

This KPI measures the time it takes for work items to be completed from the moment they’re picked up. It’s useful for identifying items that languish in development or tasks that need attention.

5. Time to Market

The time taken for a product or feature’s inception until it’s released to customers. Shortening this time can improve customer satisfaction and reduce risks.

6. Lead Time

Lead time measures the time from when a new task is added to the backlog until its completion. It helps determine the efficiency of the development process.

7. Cycle Time

Cycle time represents the amount of time it takes for a single work item to be completed once it enters the “in progress” phase. It can be used to analyze resource allocation and team efficiency.

8. Escaped Defect Rate

This KPI indicates the percentage of defects identified after the product has been released. Minimizing this rate ensures high-quality products and customer satisfaction.

9. Planned-to-Done Ratio

This ratio compares the planned work committed at the beginning of the sprint to actual work completed. Aiming for a 1:1 ratio helps ensure accurate planning and commitment.

10. Team Satisfaction

Measuring team member satisfaction provides insights into team morale, collaboration, and motivation. High team satisfaction positively correlates with productivity and quality.

11. Customer Satisfaction

This KPI measures the happiness of end-users with the product. Positive feedback signifies that the team is delivering valuable and high-quality features.

12. Feature Usage Index

It quantifies the usage frequency of features or functionalities in the product. It helps identify the most valuable assets and areas to prioritize for future improvements.

Scrum Key Performance Indicators (KPIs) play a crucial role in evaluating the efficiency of an agile team and its processes.

13. Blocked Time

Blocked time measures the time when a work item cannot proceed because it is waiting for an external dependency or resolution. Minimizing this KPI ensures that work proceeds efficiently.

14. Change Failure Rate

The proportion of software delivery changes resulting in a failure or negatively impacting the system. Reducing this KPI contributes to product stability and reliability.

Scrum KPIs Explained

Scrum Key Performance Indicators (KPIs) play a crucial role in evaluating the efficiency of an agile team and its processes. Metrics such as Velocity, Sprint Burndown Chart, Cumulative Flow Diagram (CFD), and Work Item Age provide critical information about the team’s capacity and progress. Time to Market, Lead Time, and Cycle Time KPIs assess development efficiency, while Escaped Defect Rate, Planned-to-Done Ratio, and Change Failure Rate help ensure the delivery of high-quality products.

In addition, Team Satisfaction and Customer Satisfaction KPIs reflect the level of collaboration, motivation, and satisfaction among team members and end users. Feature Usage Index and Blocked Time KPIs also help identify valuable assets, prioritize improvements, and minimize obstacles for a smoother workflow. By closely monitoring these indicators, Scrum teams can effectively optimize their performance, deliver value to customers, and improve overall project outcomes.


In the fast-paced world of software development, implementing Scrum KPIs is an essential step for organizations striving for continuous improvement and project success. By measuring critical aspects such as team velocity, sprint burndown, cycle time, and code quality metrics, Scrum teams can assess their performance and identify areas for process improvement.

By regularly monitoring and analyzing these key indicators, organizations can make data-driven decisions and adapt more effectively to the demands of the ever-changing technology landscape. Remember, the primary goal of using Scrum KPIs is to foster a culture of transparency, collaboration, and most importantly, continuous growth for both the team and the organization.


What are Scrum KPIs and why are they important?

Scrum KPIs (Key Performance Indicators) are metrics used to measure the effectiveness and progress of Scrum teams in achieving project objectives. They are important because they provide insights into team performance, collaboration, and productivity, enabling stakeholders to make data-driven decisions and continuously improve processes.

What are some common Scrum KPIs used by organizations?

Common Scrum KPIs include Velocity, Sprint Burndown, Release Burndown, Cumulative Flow Diagram, Defect Density, Time in Process, First-Time Pass Rate, and Percentage of Work Completed by each team member. These KPIs help track project progress, detect bottlenecks, and gauge the overall performance of the team.

How does Velocity as a Scrum KPI help teams plan and deliver software better?

Velocity measures the average amount of work a Scrum team completes during a sprint. By tracking Velocity over multiple sprints, teams can identify trends and patterns in their performance. This enables them to establish a more accurate and realistic sprint capacity, improve their planning process, and optimize their delivery schedules, leading to better software delivery.

Can Scrum KPIs help identify and resolve impediments faced by Scrum teams?

Yes, Scrum KPIs can help identify and resolve impediments faced by Scrum teams. By tracking various KPIs, teams and stakeholders can discover performance bottlenecks, areas with low quality, or poor team collaboration. Utilizing this data, teams can analyze the root causes of these issues and take corrective actions to eliminate or mitigate their impact on the project.

When monitoring Scrum KPIs, how should teams and stakeholders ensure their analysis leads to effective process improvements?

To ensure effective analysis and process improvements, teams and stakeholders should focus on trends and patterns in the data rather than individual data points. This helps provide a comprehensive picture of the team's performance. Additionally, they should use a combination of KPIs, each addressing different aspects of the project, to avoid making decisions based on limited information. Lastly, it's essential to foster a culture of continuous improvement, allowing teams to openly discuss their performance, identify areas of improvement, and implement necessary changes.

How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

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