GITNUX MARKETDATA REPORT 2024

Statistics About The Most Hated Companies

Statistics show that the most hated companies are often associated with poor customer service, unethical business practices, and high prices.

Highlights: Most Hated Companies

  • Facebook sits at the top of the most hated companies' list in the United States in 2020.
  • Twitter's reputation score dropped by 17 points, from 52 in 2020 to 35 in 2021.
  • In 2018, The Weinstein Company ranked as the third most hated company due to its related scandal.
  • In 2019, United Airlines was considered one of the most hated companies in America with a dislike score of 64%.
  • EA (Electronic Arts) was voted the worst company in America two years in a row (2012 and 2013).
  • In 2018, Uber's favorability rating was a mere 6%.
  • Ryanair was named the worst short-haul airline for the sixth year running in 2019.
  • Google's reputation declined by 13 percent from 2017 to 2018.
  • In a 2019 poll, Starbucks was voted the fifth most hated brand in the US.
  • British Gas was ranked as the UK's most hated utility company in 2018.
  • Equifax’s bad reputation score skyrocketed to 73% in 2017, due to its handling of a vast data breach.
  • Comcast was voted the worst company in America in 2014.
  • Primark was voted as the UK's least favorite fashion retailer in 2018.
  • Halliburton was the fifth most disliked company in America, according to a 2013 Harris Poll.
  • The 2018 American Customer Satisfaction Index gave Sprint a customer satisfaction score of 65, the lowest in its category.
  • EA Games was voted the Worst Company in America by Consumerist readers in 2013.
  • AT&T's dissatisfaction score rose to 70% in 2016.
  • AOL’s customer service was ranked worst in America with a 66% negative experience rating in 2015.

Our Newsletter

The Business Week In Data

Sign up for our newsletter and become the navigator of tomorrow's trends. Equip your strategy with unparalleled insights!

Table of Contents

In today’s fiercely competitive business landscape, companies often strive to build strong customer loyalty and positive brand reputation. However, not all companies succeed in garnering admiration from the public. In this blog post, we will delve into the world of the most hated companies, exploring the reasons behind their negative perceptions and the impact it has on their businesses.

The Latest Most Hated Companies Explained

Facebook sits at the top of the most hated companies’ list in the United States in 2020.

The statistic that ‘Facebook sits at the top of the most hated companies’ list in the United States in 2020′ indicates that Facebook is perceived negatively by a significant portion of the American population. This sentiment could be attributed to various factors such as privacy concerns, data scandals, spread of misinformation, and controversies surrounding the company’s practices. The ranking suggests that Facebook faces a reputation challenge in the eyes of consumers, highlighting the importance of addressing these issues to improve public perception and rebuild trust. This statistic underscores the impact of corporate behavior and public relations on consumer attitudes and the potential consequences of negative publicity on a company’s reputation.

Twitter’s reputation score dropped by 17 points, from 52 in 2020 to 35 in 2021.

The statistic indicating that Twitter’s reputation score dropped by 17 points from 52 in 2020 to 35 in 2021 suggests a significant decline in public perception of the platform over the past year. This decrease may signal various issues such as challenges in maintaining user trust, handling controversial content effectively, or facing criticism for specific policies or actions. The sharp drop in reputation score highlights a notable shift in how Twitter is perceived by the public, potentially influencing user engagement, investor confidence, and overall brand credibility. Understanding the reasons behind this decrease and taking proactive steps to address any underlying concerns will be crucial for Twitter to rebuild its reputation and regain trust among its stakeholders.

In 2018, The Weinstein Company ranked as the third most hated company due to its related scandal.

The statistic that The Weinstein Company ranked as the third most hated company in 2018 is a reflection of the public sentiment towards the company following the scandal involving its co-founder, Harvey Weinstein. The scandal, which involved numerous allegations of sexual harassment and assault against Weinstein, captured widespread media attention and led to a significant backlash against the company and its leadership. The ranking implies that public opinion viewed The Weinstein Company negatively and held it accountable for the misconduct associated with Harvey Weinstein, resulting in its reputation being severely damaged and its standing among consumers being significantly diminished during that time.

In 2019, United Airlines was considered one of the most hated companies in America with a dislike score of 64%.

The statistic that United Airlines was considered one of the most hated companies in America with a dislike score of 64% in 2019 indicates a significant level of negative sentiment towards the airline among the American public. The high dislike score suggests that a large majority of people surveyed held unfavorable opinions or experiences related to the company. This statistic reflects poor public perception and may be indicative of various issues such as customer service quality, pricing, or other factors that have led to dissatisfaction among consumers. The high level of dislike could have implications for United Airlines’ brand reputation, customer loyalty, and overall business performance, emphasizing the importance of addressing the underlying reasons for such negative perceptions.

EA (Electronic Arts) was voted the worst company in America two years in a row (2012 and 2013).

The statistic that Electronic Arts (EA) was voted the worst company in America two years in a row in 2012 and 2013 signifies a significant reputation challenge for the gaming company during that time period. This data reflects a strong negative perception among consumers and stakeholders regarding EA’s business practices, customer service, and possibly the quality of its products and services. The consecutive nature of the ‘worst company’ title highlights consistent dissatisfaction and criticism from the public and indicates a need for EA to address the underlying issues that led to such a detrimental perception in order to rebuild trust and reputation in the market.

In 2018, Uber’s favorability rating was a mere 6%.

The statistic “In 2018, Uber’s favorability rating was a mere 6%” indicates that only 6% of the respondents or participants in a survey or study expressed a positive opinion or favorable view towards Uber during that year. This low favorability rating suggests that the perception or reputation of Uber among consumers or the general public was predominantly negative in 2018. Factors such as controversies, scandals, or poor service quality may have contributed to this low favorability rating, which could have implications for Uber’s brand image, customer loyalty, and business performance during that period.

Ryanair was named the worst short-haul airline for the sixth year running in 2019.

This statistic indicates that Ryanair has consistently been ranked as the worst short-haul airline for six consecutive years, with the most recent ranking occurring in 2019. This could suggest that customers and industry experts have consistently identified shortcomings in Ryanair’s service quality, such as customer satisfaction, on-time performance, and overall passenger experience, compared to its competitors in the short-haul airline market. The consistency of this ranking over several years may point to systemic issues within the airline’s operations and customer service strategies that have not been effectively addressed. This information highlights the ongoing challenges and negative perceptions faced by Ryanair in the airline industry.

Google’s reputation declined by 13 percent from 2017 to 2018.

The statistic “Google’s reputation declined by 13 percent from 2017 to 2018” represents a measurable decrease in the perceived trustworthiness, reliability, and overall positive perception of Google as a company over the one-year period. A 13 percent decline suggests a significant shift in public opinion and attitude towards Google, potentially influenced by various factors such as data privacy concerns, controversies, or competitive pressures. This statistic serves as an important indicator of how stakeholders, including customers, investors, and regulators, perceive Google’s image and brand reputation, highlighting the need for the company to address any underlying issues and rebuild trust with its audience.

In a 2019 poll, Starbucks was voted the fifth most hated brand in the US.

The statistic indicates that in a 2019 poll, Starbucks was perceived unfavorably by a significant portion of the population and was ranked as the fifth most hated brand in the US. This means that consumers have expressed negative sentiments towards Starbucks compared to other brands included in the survey. Reasons behind this negative perception could vary and may be influenced by factors such as pricing, customer service, quality of products, or even broader societal issues that consumers associate with the brand. Understanding the context and implications of this statistic can provide valuable insights for Starbucks to potentially address the factors contributing to its negative image and improve its brand reputation.

British Gas was ranked as the UK’s most hated utility company in 2018.

The statistic that British Gas was ranked as the UK’s most hated utility company in 2018 indicates that, among all utility companies operating in the UK during that year, British Gas received the highest level of negative sentiment and criticism from customers or the public. This ranking suggests that British Gas faced significant discontent or dissatisfaction from consumers, possibly due to a variety of reasons such as high prices, poor customer service, billing issues, or other factors that may have contributed to a negative reputation. It highlights the importance of understanding customer perceptions and feedback in the utility industry to address concerns and improve service quality.

Equifax’s bad reputation score skyrocketed to 73% in 2017, due to its handling of a vast data breach.

The statistic states that Equifax’s bad reputation score reached 73% in 2017, reflecting a significant increase attributed to the company’s mishandling of a large-scale data breach. This suggests that a majority of individuals or stakeholders surveyed or analyzed perceived Equifax negatively as a result of their actions surrounding the data breach. Such a sharp increase in the bad reputation score indicates a major shift in public opinion towards Equifax, potentially leading to consequences such as loss of trust from customers, investors, and regulatory scrutiny. The statistic highlights the importance of effective data security measures and crisis management for companies to maintain a positive reputation and stakeholder trust.

Comcast was voted the worst company in America in 2014.

The statistic that Comcast was voted the worst company in America in 2014 suggests that a significant number of individuals rated their experiences with Comcast as exceptionally negative compared to other companies. This ranking likely stems from customer satisfaction surveys, customer complaints, and public opinion polls that examined various aspects of Comcast’s business practices, customer service, and overall reputation. Being voted as the worst company in America indicates that Comcast faced a high level of dissatisfaction among its customer base and possibly highlights areas where the company needs to focus on improvement to regain trust and loyalty from consumers.

Primark was voted as the UK’s least favorite fashion retailer in 2018.

The statistic indicates that Primark, a popular fashion retailer in the UK, was deemed the least favorite by consumers in 2018. This could imply that customers were dissatisfied with various aspects of Primark’s products, services, pricing, or overall shopping experience compared to other fashion retailers in the market during that year. Such a finding is noteworthy as it reflects the sentiment and preferences of a significant portion of consumers towards Primark specifically in the realm of fashion retail in the UK for that particular period. This information could be valuable for Primark and other competitors in the industry to assess areas for improvement and to better understand consumer expectations in order to enhance customer satisfaction and loyalty.

Halliburton was the fifth most disliked company in America, according to a 2013 Harris Poll.

The statistic “Halliburton was the fifth most disliked company in America, according to a 2013 Harris Poll” indicates that in 2013, Halliburton ranked as the fifth least favorable or most negatively perceived company among Americans, based on the findings of the Harris Poll. This suggests that among the surveyed population, Halliburton faced substantial disapproval or negative sentiment for reasons that could range from environmental concerns to business practices. Being ranked fifth implies that there were four other companies that were perceived even more negatively by the respondents of the poll, highlighting the level of public perception and potentially suggesting implications for Halliburton’s reputation, brand image, or consumer trust.

The 2018 American Customer Satisfaction Index gave Sprint a customer satisfaction score of 65, the lowest in its category.

The statistic indicates that according to the 2018 American Customer Satisfaction Index, Sprint received a customer satisfaction score of 65, which was the lowest among its category competitors. This score suggests that customers of Sprint were less satisfied with the company’s services and products compared to other companies in the same industry. A lower customer satisfaction score can reflect various factors such as poor customer service, product quality issues, or pricing discrepancies. Companies with low customer satisfaction scores may face challenges in retaining customers, acquiring new ones, and maintaining a positive brand reputation in the market.

EA Games was voted the Worst Company in America by Consumerist readers in 2013.

The statistic that ‘EA Games was voted the Worst Company in America by Consumerist readers in 2013’ indicates that the readers of the Consumerist website, a popular consumer advocacy resource, chose EA Games as the company they considered to be the most problematic or disliked in the given year. This designation suggests that there was public dissatisfaction and criticism towards EA Games over its business practices, products, or customer service, as perceived by the voting readers. While the title of “Worst Company in America” is subjective and based on the views of a specific group of people, it can reflect broader sentiments and perceptions about the company’s reputation and performance within the industry and among consumers.

AT&T’s dissatisfaction score rose to 70% in 2016.

The statistic “AT&T’s dissatisfaction score rose to 70% in 2016” indicates that the level of dissatisfaction among customers of AT&T increased to 70% in the year 2016. This can imply that a significant portion of AT&T customers were unsatisfied with the products or services provided by the company during that year. A rising dissatisfaction score may signal potential issues such as poor customer service, network quality, pricing, or other factors that could be impacting customer experience and loyalty. Companies often use such statistics to identify areas for improvement and take necessary actions to address customer concerns in order to improve overall satisfaction levels.

AOL’s customer service was ranked worst in America with a 66% negative experience rating in 2015.

The statistic indicates that in 2015, AOL’s customer service was ranked as the worst in America based on a negative experience rating of 66%. This means that a significant majority (66%) of customers who interacted with AOL’s customer service had negative experiences, which may include issues such as long wait times, unhelpful agents, and unresolved problems. A high negative experience rating suggests that customers were dissatisfied with the quality of service provided by AOL’s customer support team and highlights the need for improvement in order to enhance customer satisfaction and loyalty.

Conclusion

It is clear from the data that certain companies have garnered a significant amount of negative sentiment from consumers. The reasons behind this widespread disdain vary, from poor customer service to unethical business practices. As consumers, it is crucial to hold companies accountable for their actions and seek alternatives that align with our values. By highlighting these most hated companies, we hope to raise awareness and encourage a more transparent and ethical approach to business practices in the future.

References

0. – https://www.www.cinemablend.com

1. – https://www.inews.co.uk

2. – https://www.techjury.net

3. – https://www.www.theatlantic.com

4. – https://www.www.retail-week.com

5. – https://www.www.businessinsider.com

6. – https://www.www.forbes.com

7. – https://www.www.prweek.com

8. – https://www.www.theguardian.com

9. – https://www.theharrispoll.com

10. – https://www.www.cheatsheet.com

11. – https://www.www.cbsnews.com

12. – https://www.www.polygon.com

13. – https://www.www.huffpost.com

14. – https://www.www.nj.com

15. – https://www.consumerist.com

16. – https://www.www.looper.com

17. – https://www.www.usatoday.com

How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

Table of Contents

... Before You Leave, Catch This! 🔥

Your next business insight is just a subscription away. Our newsletter The Week in Data delivers the freshest statistics and trends directly to you. Stay informed, stay ahead—subscribe now.

Sign up for our newsletter and become the navigator of tomorrow's trends. Equip your strategy with unparalleled insights!