GITNUX MARKETDATA REPORT 2024

Knowledge Management Industry Statistics

The Knowledge Management industry is expected to grow at a steady pace due to increasing reliance on data and information in organizations across various sectors.

Highlights: Knowledge Management Industry Statistics

  • By 2025, the Knowledge Management market is forecast to reach $33.55 billion.
  • The Asia Pacific region is expected to grow at the highest CAGR of 17.56% in the Knowledge Management Industry from 2021-2026.
  • Cloud-based knowledge management solution holds the largest market share.
  • The pharmaceutical sector is expected to represent the largest growth segment in the Knowledge Management Industry by 2025.
  • Artificial Intelligence incorporation in Knowledge Management is expected to drive the growth in the industry.
  • 75% of the organizations believe Knowledge Management is important for their corporate strategy.
  • Only 25% of companies have a company-wide approach to knowledge management.
  • Knowledge Management software demand in South American markets is increasing at 15% per annum.
  • The IT sector accounted for 45% of total Knowledge Management market share in 2019.
  • By 2027, the global market size for knowledge management software is expected to reach $1,232.2 million.
  • Demand for knowledge management in BFSI sectors is expected to register a CAGR of 22.5% from 2020-2027.
  • More than 50% of organizations are expected to shift their Knowledge Management approach to the cloud by 2025.
  • Over 40% of firms believe that knowledge management has helped them avoid business disruptions.
  • Almost 59% of the companies use Knowledge Management for customer service applications.
  • Over 33% believe their Knowledge Management software is outdated or obsolete.
  • 85% of employees express the need for better access to knowledge and expertise in their organizations.
  • A 20% increase in data accessibility can result in a 0.5% increase in additional net income for a typical Fortune 1000 company.

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The Latest Knowledge Management Industry Statistics Explained

By 2025, the Knowledge Management market is forecast to reach $33.55 billion.

The statistic states that the Knowledge Management market is projected to grow to $33.55 billion by the year 2025. This forecast indicates a significant increase in the market size from its current value, suggesting a growing demand for knowledge management solutions and services. Businesses and organizations are expected to invest more in knowledge management tools to efficiently organize, store, and share information within their operations. The projected market value reflects the expanding importance of effective knowledge management practices in the digital age, where information is a critical asset for driving innovation and decision-making.

The Asia Pacific region is expected to grow at the highest CAGR of 17.56% in the Knowledge Management Industry from 2021-2026.

The statement implies that the Asia Pacific region is projected to experience the largest Compound Annual Growth Rate (CAGR) of 17.56% in the Knowledge Management Industry over the period of 2021 to 2026. This suggests that the market for knowledge management solutions is anticipated to expand at a rapid pace in this region compared to other regions globally. The high CAGR indicates a significant potential for growth and investment opportunities in knowledge management technologies and services within the Asia Pacific region, making it a key area for businesses looking to capitalize on the increasing demand for knowledge management solutions in the coming years.

Cloud-based knowledge management solution holds the largest market share.

The statistic “Cloud-based knowledge management solution holds the largest market share” indicates that among all the different types of knowledge management solutions available in the market, cloud-based solutions are the most popular and widely adopted by businesses. This suggests that organizations are increasingly turning to cloud-based technologies to store, organize, and share knowledge within their teams and across departments. The trend towards cloud-based knowledge management solutions can be attributed to the convenience, flexibility, and scalability they offer, allowing companies to access and manage their information assets more efficiently and cost-effectively. As a result, cloud-based knowledge management solutions have emerged as the dominant choice for businesses looking to streamline their knowledge sharing and collaboration processes.

The pharmaceutical sector is expected to represent the largest growth segment in the Knowledge Management Industry by 2025.

This statistic suggests that the pharmaceutical sector is projected to experience the most significant increase in utilization and adoption of Knowledge Management practices compared to other industries by the year 2025. This could indicate that pharmaceutical companies are increasingly recognizing the value and importance of managing and leveraging their knowledge assets effectively to drive innovation, improve decision-making, enhance operational efficiencies, and maintain a competitive edge in the market. The expected growth in the Knowledge Management Industry within the pharmaceutical sector may reflect an industry-wide shift towards prioritizing knowledge sharing, collaboration, and organizational learning as key strategic initiatives to foster growth and development in an increasingly complex and competitive business environment.

Artificial Intelligence incorporation in Knowledge Management is expected to drive the growth in the industry.

The statistic indicates that the incorporation of Artificial Intelligence (AI) in Knowledge Management is projected to be a significant factor contributing to the growth of the industry. AI technology can automate and enhance various knowledge management processes, including information discovery, organization, retrieval, and analysis. By leveraging AI algorithms and machine learning capabilities, organizations can extract insights from vast amounts of data, improve decision-making, and streamline knowledge sharing within their operations. This integration of AI is anticipated to lead to increased efficiency, productivity, and innovation in knowledge management practices, ultimately propelling the industry forward.

75% of the organizations believe Knowledge Management is important for their corporate strategy.

The statistic “75% of the organizations believe Knowledge Management is important for their corporate strategy” indicates that a significant majority of organizations recognize the value and significance of Knowledge Management in shaping their corporate strategies. This high percentage suggests that the vast majority of companies acknowledge the critical role that effectively organizing, sharing, and utilizing knowledge plays in achieving their business objectives and maintaining a competitive edge in today’s dynamic and information-driven environments. This statistic underscores the growing awareness of the benefits of Knowledge Management in enhancing decision-making processes, fostering innovation, and optimizing operational efficiency across various industries.

Only 25% of companies have a company-wide approach to knowledge management.

This statistic suggests that a majority of companies do not have a formalized or consistent strategy in place for managing knowledge across the entire organization. With only 25% of companies reported to have a company-wide approach to knowledge management, it implies that a significant portion of organizations may be missing out on the potential benefits of systematically capturing, sharing, and utilizing knowledge to drive innovation, improve decision-making, and enhance overall performance. This highlights a potential opportunity for companies to invest in establishing comprehensive knowledge management practices that can help them leverage their collective knowledge and expertise more effectively.

Knowledge Management software demand in South American markets is increasing at 15% per annum.

The statistic indicates that there is a growing demand for Knowledge Management software in the South American markets, with a yearly increase of 15%. This suggests that organizations in South America are recognizing the importance of effectively managing and utilizing their knowledge resources to improve decision-making, collaboration, and overall performance. The rising demand for Knowledge Management software could be driven by factors such as increasing competition, the need to innovate and stay ahead in the market, as well as the desire to enhance productivity and efficiency within organizations. This trend highlights the growing awareness and prioritization of knowledge management as a strategic asset in the region, signaling potential opportunities for software providers and organizations looking to invest in these tools.

The IT sector accounted for 45% of total Knowledge Management market share in 2019.

The statistic states that in 2019, the Information Technology (IT) sector captured 45% of the overall Knowledge Management market share. This means that nearly half of the market for knowledge management solutions, which are tools and techniques used to capture, organize, and share knowledge within an organization, was dominated by companies operating in the IT sector. This high market share indicates the significant impact and influence of the IT industry in providing knowledge management solutions to various businesses and organizations, highlighting the importance of technology in facilitating efficient knowledge sharing and management practices.

By 2027, the global market size for knowledge management software is expected to reach $1,232.2 million.

The statistic indicates a projected growth in the global market size for knowledge management software, with an expected valuation of $1,232.2 million by the year 2027. This forecast suggests a significant upward trend in the demand for knowledge management software over the coming years, reflecting an increasing recognition of the importance of efficiently managing organizational knowledge assets. Such growth may be driven by factors such as the rise in digital transformation initiatives, the need for enhanced collaboration and information sharing among organizations, and the desire to boost productivity and innovation through effective knowledge management solutions. Overall, the statistic highlights the potential expansion and significance of the knowledge management software market in the near future.

Demand for knowledge management in BFSI sectors is expected to register a CAGR of 22.5% from 2020-2027.

This statistic indicates the anticipated growth rate of demand for knowledge management specifically in the Banking, Financial Services, and Insurance (BFSI) sectors from the year 2020 to 2027. A Compound Annual Growth Rate (CAGR) of 22.5% suggests a significant increase in the requirement for knowledge management practices within these sectors over the specified time period. This growth rate highlights the recognition of the importance of managing and leveraging knowledge effectively within BFSI organizations to enhance operational efficiency, decision-making processes, and overall business performance. The trend implies a growing emphasis on implementing knowledge management strategies and technologies to stay competitive and foster innovation within the BFSI industry.

More than 50% of organizations are expected to shift their Knowledge Management approach to the cloud by 2025.

This statistic suggests that a significant majority of organizations are projected to transition their Knowledge Management strategies to cloud-based platforms by the year 2025. This shift signifies a growing trend in the industry towards utilizing cloud technologies to streamline and optimize knowledge sharing and information management processes. By moving to the cloud, organizations aim to leverage the benefits of enhanced accessibility, scalability, and collaboration opportunities offered by cloud-based Knowledge Management solutions. This strategic evolution highlights the evolving landscape of information management practices as businesses increasingly prioritize efficiency, flexibility, and innovation in their operations.

Over 40% of firms believe that knowledge management has helped them avoid business disruptions.

The statistic “Over 40% of firms believe that knowledge management has helped them avoid business disruptions” suggests that a significant portion of companies perceive knowledge management practices to be beneficial in maintaining operational continuity and mitigating potential disruptions. This indicates that businesses are recognizing the value of effectively managing and utilizing organizational knowledge to enhance resilience and minimize disruptions in their operations. The statistic implies that a strategic focus on knowledge management may play a crucial role in optimizing processes, decision-making, and overall business performance in order to proactively address potential challenges and maintain a competitive edge in today’s dynamic business environment.

Almost 59% of the companies use Knowledge Management for customer service applications.

The statistic “Almost 59% of the companies use Knowledge Management for customer service applications” indicates that a majority of businesses are leveraging Knowledge Management strategies to enhance their customer service operations. Knowledge Management involves the systematic collection, organization, and sharing of information within an organization to improve decision-making and performance. By using this approach for customer service applications, companies can streamline processes, provide more accurate and timely information to customers, and ultimately enhance their overall customer service experience. This statistic highlights the growing importance of knowledge-based strategies in optimizing customer service practices across various industries.

Over 33% believe their Knowledge Management software is outdated or obsolete.

The statistic stating that over 33% of individuals believe their Knowledge Management software is outdated or obsolete suggests that a significant portion of the surveyed population feel that their current software tools for managing knowledge within their organization are no longer effective or up to date. This could indicate potential issues with functionality, usability, relevance, or technological advancement of the software being used. Such perceptions could have implications for organizational efficiency, productivity, and competitiveness, highlighting the importance of regularly assessing and updating knowledge management tools to ensure they continue to meet the evolving needs and expectations of users and the organization as a whole.

85% of employees express the need for better access to knowledge and expertise in their organizations.

The statistic ‘85% of employees express the need for better access to knowledge and expertise in their organizations’ indicates that a substantial majority of employees feel that there is room for improvement in how knowledge and expertise are accessed within their workplaces. This suggests a potential gap between the current state of knowledge sharing and the desired level of access to information and expertise for employees. Organizations may benefit from evaluating their knowledge management practices, communication channels, and training programs to address these needs and enhance overall employee satisfaction and productivity. Additionally, addressing this issue can lead to better decision-making processes, innovation, and overall organizational success.

A 20% increase in data accessibility can result in a 0.5% increase in additional net income for a typical Fortune 1000 company.

This statistic suggests that improving data accessibility by 20% can lead to a relatively modest 0.5% increase in additional net income for a typical Fortune 1000 company. This implies that there is a positive relationship between data accessibility and financial performance, albeit a seemingly small one. Companies who enhance their ability to access and analyze data may benefit from improved decision-making, enhanced operational efficiency, and potentially uncover new revenue streams or cost-saving opportunities, ultimately contributing to a slight uptick in net income. While the percentage increase may appear to be modest, for large corporations with significant revenue streams, even a small improvement in net income can translate into significant financial gains.

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How we write our statistic reports:

We have not conducted any studies ourselves. Our article provides a summary of all the statistics and studies available at the time of writing. We are solely presenting a summary, not expressing our own opinion. We have collected all statistics within our internal database. In some cases, we use Artificial Intelligence for formulating the statistics. The articles are updated regularly.

See our Editorial Process.

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